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Job Description We are seeking an organised, personable and service-oriented Receptionist to be the first point of contact for clients and visitors at our HQ in Mallow, Co Cork. Representing the organisation with professionalism and warmth, you will be responsible for ensuring a seamless and welcoming client experience. You will greet visitors, manage our busy telephone system and ensure our reception area reflects our usual high standards. Behind the scenes, you'll handle a variety of administrative tasks, from raising purchase orders to processing requests from the team and general office procurement. The ideal applicant will be professional, articulate, and capable of working efficiently in a fast-paced professional environment. This is a role where no two days are the same and where your attention to detail and ability to juggle priorities will make you an essential part of our growing team! The Company Established in 2001, Ashgrove Renewables brings over 20 years of expertise to the Irish renewable energy market. In 2021, we launched our Home Energy Upgrade division, which continues to experience rapid growth. This expansion is driven by the government's obligation & plan to upgrade 500,000 Irish homes by 2030, incentivising both home and business owners with generous grants. In line with our strategy for expansion, we are in the process of renovating a new HQ - this office and warehouse facility will be state of the art, including a showroom, training facilities, customer meeting rooms and virtual meeting pods to cater for the ever-growing requirement for online consultations and presentations. Key Responsibilities
Controller
Responsibilities We are looking for a Cost Controller within our Controlling and Planning department. This role will be reporting directly to the Controlling Manager or his/her delegate. The ideal candidate is a highly motivated self-starter. You are dependable, performance driven, and results orientated. You have strong interpersonal, communication and presentation skills and well-developed influencing skills, with a proven ability to build, manage and maintain relationships at all levels. You possess excellent planning, scheduling and organisational skills. You are thorough and have a proven record of strong attention to detail. Responsibilities shall include, but are not limited to the following: • Production of weekly/monthly variance reports to strict deadlines. • Assist with monthly, quarterly, and yearly reporting for Liebherr Parent Company. • Preparation of financial information for internal and external auditors as well as tax advisors. • Frequently interact with peers and various departments within Liebherr Container Cranes Ltd. • Uncovering process improvements and efficiencies; develop analytic tools and techniques to control costs and improve financial reporting, analysing trends. • Perform other related duties as assigned. Qualifications Requirements and Experience • Minimum of 3-year experience required in a Costing and Controlling role. • Proficient in an ERP-System environment. • Strong computer skills. • Advanced skills with formulas and complex financial spreadsheets in MS Excel. Benefits We offer a competitive salary, pension scheme, training and development opportunities, subsidised canteen, retailer discounts, travel opportunities, sports and social club, cycle to work scheme and if that isn’t enough, we have an early finish on a Friday!
Production Operator
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary Reporting to the department lead this role is primarily responsible for the production of product that meets or exceeds pre-determined specifications. Responsible for manufacture, inspection, packaging, labelling and completion of documentation necessary to provide quality, production and traceability records in accordance with Quality Systems and Environmental Management Systems. Essential Duties and Responsibilities
Sample Administration Assistant
Consider joining Eurofins where people are the most important element in our business. Eurofins Biopharma Product Testing is a leading contract lab that provides testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide. What can Eurofins offer you?
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today!
Personal Lines Agent
Job Summary Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford. The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home and motor. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your role As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following: -Deliver telephone-based support to customers on all aspects of general insurance underwriting -Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service -Retain current customers in line with challenging business targets -Identify upsell opportunities for additional policy benefits -Contact targeted renewals to drive retention targets -Build rapport & relationship with our potential and existing customers -Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities -Focus on the achievement of challenging service levels with customer centricity crucial to all processes Your skills and experience As a Personal Lines Agent your skills and qualifications will include: -Excellent phone manner & communication skills -Good IT Skills (use of MS Office Products) -Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers -Experience within the insurance industry would be an advantage -Completed or be in the process of completing CIP as a minimum and / or ACII qualification -Demonstrate excellent verbal & written communication skills -Have attention to details, ability to interpret data and ability to follow work through -Have the ability to prioritise and manage own work while considering the greater impact on the team -Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate -Build rapport with our customers quickly & put the customer at the centre of everything we do -Be resilient in the nature of our work and adapt to changing conditions -Have good negotiation skills to close renewal offer & be target focused. -Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products -Demonstrate solution focus in approach to work and dealing with stakeholders
HR Executive Officer
The Purpose of the Role Human Resources, Trinity College Dublin wishes to appoint an Executive Officer to join the department to assist in providing a comprehensive HR service to the University. A current vacancy exists in the HR Service Centre team. The HR Service Centre is a busy function in HR, providing dedicated front-line support and looking after the HR queries on an entire university with some 4,700 staff members. This is a varied and challenging role, which requires discretion, initiative, and attention to detail. The role-holder will also possess excellent interpersonal, communication, and organisational skills. This will be an in-person, office-based role initially 5 days a week, with review after successful first probation. Context The HR Service Centre is responsible for receiving and managing queries from across the University on all HR matters. The HR Service Centre team offers an increased level of service via phone and email, and in-person, to resolve queries as efficiently and effectively as possible, working in close collaboration with other HR teams to action queries. At Trinity, we are committed to equality, diversity, and inclusion. We are ranked 3rd in the world for gender equality (Times Higher Education Impact Rankings 2020) and we hold an Athena SWAN Bronze award, recognising our work to advance gender equality. The University is actively pursuing a Silver level award, which it has committed to achieving by 2025. Trinity is committed to supporting the work-life balance and to creating a family friendly working environment. Trinity welcomes applications from all individuals, including those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities, and applicants with disabilities. Main Responsibilities This is a list of the tasks, duties and responsibilities associated with this role. Service • Act as first point of contact for HR and payroll queries from TCD employees. • Respond, research, and resolve HR-related issues and enquiries received via the HR inbox, through phone and in-person in a timely manner and in accordance with Service Centre standards. Escalate queries when necessary. • Process all employee leave requests in line with policy and legislation, and ensure all requests are documented. • Understand HR policies and procedures to help others navigate them. • Issue staff cards and IT system log-in details. • Administer the Travel Pass, Bike to Work, Fee Remission, and Shorter Working Year Schemes. • Administer and advise on Leaves of Absences. • Set staff members up on our self-service employment portal, CorePortal, and troubleshoot issues when they occur. • Support the HR Service Centre Supervisor in identifying opportunities to enhance employee experience, maintain HR efficiency and drive process improvements. • Create and maintain HR content online, such as FAQs and how-to guides. • Actively participate in HR projects as required. • Attend departmental meetings as required. • Carry out routine record keeping and data entry to ensure accurate records and HR databases are maintained. Clerical • Provide routine administrative and/or customer support to contribute to the smooth operation of the HR department. • Ensure accurate documentation is sent out in an efficient and timely manner. • Issue salary certificates, verifications of employment, and letters of employment. • Scan and upload documents to the Document Management System. General • Deputise for colleagues as required and represent the manager or department at meetings and events. • Any other duties that arise from time to time as directed by the manager or nominee. Person Requirements Qualifications • Leaving Certificate or equivalent – essential. • Holds a HR qualification or studying towards the same – highly desirable. Knowledge and Experience • At least one years’ experience working in a busy HR function. • Experience working in a customer-facing administrative environment and responding to queries through multiple channels. • Excellent IT skills, with a high level of competency in the Microsoft Office suite. • An understanding (or the ability to quickly acquire knowledge) of University procedures and policies. • Working knowledge of HR Information Systems. Knowledge of CoreHR is highly desirable. Skills and Competencies • Excellent interpersonal and written and verbal communication skills. • High standard of accuracy in both written and numerical work with a keen eye for detail. • The ability to work well as part of a team and build strong working relationships with teammates and stakeholders. • Excellent customer service skills. • Excellent planning and organisational skills, with an ability to multitask according to different deadlines. • Can work on own initiative to pre-empt problems and suggest solutions. • Acts with integrity and treats HR data with confidentiality and discretion with respect to GDPR and the Acceptable Use of IT. • Flexible and can adapt to a fast-paced, changing environment. Personal Attributes • Understands the importance of, and pro-actively delivers, professional quality HR service. • Takes pride in providing excellent customer service, adopting a helpful, polite, and courteous approach when interacting with stakeholders and employees. • Pays close attention to quality standards. • Convincing and confident when speaking to others and can explain complicated concepts and procedures well. • Committed to achieving results, is motivated, and displays a ‘can-do’ attitude. • Welcoming and approachable in manner. Salary This appointment will be made on the Executive Officer Merged salary scale (€33,523 – €51,715 per month) at a point in line with current Government pay policy.
Executive Officer
The Role: The Injuries Resolution Board is seeking suitably qualified applicants for the position of Executive Officer. The Board will, following an interview process, form two panels from which current and future vacancies at Executive Officer grade will be filled. Panel A: (Open competition) Panel B: (Confined to employees of the Injuries Resolution Board) These panels will have a lifespan of 18 months from their inception. One in three posts will be confined to employees of the Injuries Resolution Board (unless Panel B has been exhausted). All other vacancies will be filled from Panel A, based on merit. We anticipate interviews for this panel to be held in early February 2026, with immediate vacancies available. The Injuries Resolution Board works across a number of divisions, Operations (to include assessment and mediation functions), Finance, Corporate, Research, Communications, Business Support Services and ICT Services. The current vacancies are within the Board’s Assessment team. The successful candidates may be appointed to a claims handling position where they will be responsible for preparing files for assessment of compensation in personal injury claims. The Board may from time to time hire candidates from the panel for other functions and may redeploy staff to other functions and Directorates within the organisation. The role of Executive Officer will require strong case management skills, requiring the management of a portfolio of cases. The duties of the Executive Officer will be multifunctional and include the following: Case management of a portfolio of cases from application to resolution of the case. Provision of administration support throughout the Assessment for compensation process. Liaison with external providers and stakeholder such as solicitors, insurers, and medical service providers. Review of medical reports. Issuing of legal documentation as required under the Injuries Resolution Board Acts. Flexibility to respond to variations in workload. Contribute as part of a team to the development of and implementation of best practice in customer service and operational standards. Liaison with claim related practitioners and other teams/Departments within the organisation. Any other duties as are within the scope, spirit and purpose of the job as requested. Person Specification Essential Experience of managing a high-volume case load, achieving quality results and meeting goals and targets within strict legislative timebound constraints. An ability to review detailed, complex and non-routine documents and correspondence in a fair manner and make appropriate recommendations on required actions. Excellent communication skills, including written communication skills, with an ability to present written material in a clear, concise, and comprehensive manner. An ability to provide excellent customer service to both internal and external customers. Excellent interpersonal skills, including an ability to deal sensitively with others. Strong analytical skills, with proven ability to thoroughly review and analyse documents and/or evidence, with the ability to identify potential issues or gaps in evidence. An ability to adhere to, comply with and ensure adherence to processes and procedures. A High standard of personal integrity. A commitment to the delivery of quality public service. Evidence of ongoing professional and personal development. Desirable Understanding of the overall personal injuries claims and court awards systems, including the Personal Injuries Guidelines. Understanding of the types of compensation which are involved in a personal injury claim. Ability to interpret evidence from medical reports. Experience in a role that involved any of the following claim’s handling, insurance, high volume case management or an administrative justice or quasi-judicial body. A relevant third level qualification in a related area. Evidence of ongoing professional and personal development. Competencies for the Role Delivery of Results Teamwork Information Management and processing Interpersonal & Communication Skills Specialist Knowledge, Expertise and Self-Development Drive & Commitment to Public Service Values Salary scale Starting pay will be at the first point of the relevant salary scale unless pay on promotion rules apply. This rate applies to new entrants and will also apply to existing civil or public servants appointed on or after 6 April 1995 and is required to make a personal pension contribution. The Executive Officer Scale from 1 August 2025 Blended Working – Candidates will be able to apply for Blended Working arrangements. Annual Leave – The annual leave allowance for the position will be 23, rising to 24 after 5 years’ service and will increase with more service as outlined by the Public Service Stability Agreement. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of Ireland statutory public holidays. Hours Hours of attendance will be as fixed from time to time but will amount to not less than 35 hours excluding lunch (over a five-day week). The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. The grade will attract the elective benefit of flexi time. Delivery of Results Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation. Constructively challenges existing approaches to improve efficient customer service delivery. Accurately estimates time parameters for project, making contingencies to overcome obstacles. Minimises errors, reviewing learning and ensuring remedies are in place. Maximises the input of own team in ensuring effective delivery of results. Ensures proper service delivery procedures/protocols/reviews are in place and implemented. Teamwork Consults and encourages the full engagement of the team, encouraging open and constructive discussions around work issues. Gets the best out of individuals and the team, encouraging good performance and addressing any performance issues that may arise. Values and supports the development of others and the team. Encourages and supports new and more effective ways of working. Deals with tensions within the team in a constructive fashion. Encourages, listens to and acts on feedback from the team to make improvements. Actively shares information, knowledge and expertise to help the team to meet its objectives. Information Management and Processing Effectively deals with a wide range of information sources, investigating all relevant issues. Understands the practical implication of information in relation to the broader context in which s/he works – procedures, divisional objectives etc. Identifies and understands key issues and trends. Correctly extracts and interprets numerical information, conducting accurate numerical calculations. Draws accurate conclusions and makes balanced and fair recommendations backed up with evidence. Interpersonal & Communication Skills Modifies communication approach to suit the needs of a situation or audience. Actively listens to the views of others. Liaises with other groups to gain co-operation. Negotiates, where necessary, in order to reach a satisfactory outcome. Maintains a focus on dealing with customers in an effective, efficient and respectful manner. Is assertive and professional when dealing with challenging issues. Expresses self in a clear and articulate manner when speaking and in writing. Specialist Knowledge, Expertise and Self Development Displays high levels of skills and expertise in own area and provides guidance to colleagues. Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department or Organisation and can communicate this to the team. Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team. Drive & Commitment to Public Service Values Is committed to the role, consistently striving to perform at a high level. Demonstrates flexibility and openness to change. Is resilient and perseveres to obtain objectives despite obstacles or setbacks. Ensures that customer service is at the heart of own and team work. Is personally honest and trustworthy. Acts with integrity and encourages this in others.
