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Sort by: relevance | dateRetail Sales Consultant
Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn your annual salary of €27,473 + Attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant , your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mindset with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.15 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Business Central Practice Lead
Why This Role: The Business Central (BC) Practice Lead is responsible for building and leading our Microsoft Business Central practice—shaping strategy, pipeline, delivery excellence, and partner engagement. You’ll drive presales and commercial growth, develop repeatable offerings, and ensure flawless delivery of Business Centralcentric solutions, including finance system migrations, workflow automation, and business process optimisation with Microsoft Power Platform. Expectations From The Role: Strategy CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Assistant Store Manager
About This Role: As a Retail Assistant Store Manager at eir, you will play a vital role in supporting the Store Manager with the day-to-day operations of the store. You’ll help lead a dedicated team of Retail Consultants, ensuring exceptional customer service while driving performance and operational excellence. This is a fantastic opportunity to develop your leadership skills in a dynamic environment, contributing directly to the success of the store and the satisfaction of eir customers. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: In this role, you’ll be more than just a second-in-command—you’ll be a key driver of the store’s success. Working closely with the Store Manager, you’ll support in; · Leading and motivating the team · Ensuring the store hits sales and performance targets. · Delivering an exceptional in-store customer experience. To succeed, you’ll need a minimum of two years' experience in a customer-facing or retail environment, with a proven ability to hit targets and provide outstanding service. Strong communication, leadership potential, and a genuine passion for helping people find the right solutions are essential. You’ll also need flexibility to work evenings and weekends as part of our trading hours. Benefits include · Ongoing training and professional development to grow your leadership skills. · A chance to step into a leadership position with a clear path for progression within eir. · A supportive, fast-paced work environment where your contributions make a difference · Enhanced earning potential through various staff incentives. · Staff offer. · 22 days annual leave. · Free eir Wellness Programme & Employee Assistance Programme · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Assistant Store Manager, your responsibilities will include: · Customer Engagement: Connect with customers to understand their mobile and broadband needs, offering tailored solutions that best suit them. · Sales Support: Drive both individual and team sales performance, ensuring consistent achievement of store goals. · Customer Retention: Handle customer concerns promptly and professionally to enhance satisfaction and build loyalty. · Team Leadership: Assist the Store Manager in leading, coaching, and motivating the team to deliver exceptional results. · Operational Support: Oversee stock control, cash handling, and general administration to ensure smooth store operations. · Policy Compliance: Stay updated on company policies and responsible for ensuring these are followed consistently. · Product Knowledge: Maintain up-to-date knowledge of eir’s product range, current promotions, and industry trends to support both customers and team members. Requirements For A Successful Application: Knowledge, skills and abilities · Strong interpersonal and communication skills with the ability to build rapport and trust · Confidence in explaining products and services in a clear, simple, and engaging way · A passion for technology and the telecommunications industry · Natural leadership qualities with the ability to inspire and guide a team Qualifications · A relevant diploma or certification is desirable but not required. · 2–3 years of experience in a retail or customer-facing environment is preferred · Prior leadership or supervisory experience is a bonus but not essential · No prior telecoms experience required – we provide all the training you’ll need to succeed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Care Support Workers
Job Opportunity Role: Care Support Workers Contract Type: Permanent Contract Hours: 5 x39 Hours per week Cheshire Service: Cheshire Ireland Services Address: Donegal, Mayo, Sligo & Galway We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €34100.68 to €39625.68 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 10th of February 2026 @5pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be required to undergo vetting by the Garda National Vetting Bureau and provide the necessary documentation to confirm their eligibility to work. Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.50 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant, you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn €14.15 per hour + attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product and Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mind-set with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Technician Grade I
The duties of the Technician, Grade I may include but are not limited to:- · Providing technical services relevant to the area of responsibility to which they have been assigned, e.g. site inspection, site surveying and creation of drawings and graphics, report writing. · Operating the appropriate technology as required to carry out the work to which they have been assigned e.g. CAD. · Working as part of a multi-disciplinary team. · Liaising with other Departments, members of the public and external agencies in relation to operational aspects of assigned work. · Managing work files and providing regular progress reports. · Be competent in the use of equipment to carry out tasks associated with technical duties. · Adhere to Health & Safety requirements. · Such other duties as may be assigned for time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may be, therefore, required to perform duties appropriate to the post, other than those detailed above and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. ESSENTIAL QUALIFICATIONS FOR THE POST 1. Character Candidates shall be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship : Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: (a) (i) have passed the N.C.E.A. / H.E.T.A.C National Certificate Final Examination (equivalent to Level 6 on the National Framework of Qualifications) in; - Civil Engineering, or - Geo-surveying, or - Construction Studies, or - Construction Studies in Building Maintenance, or - Construction Studies in Architectural Graphics, or - hold an equivalent qualification AND (ii) have at least three years satisfactory experience after attaining the qualification concerned. (b) (i) possess adequate training or experience relating to the control and supervision of staff. OR (ii) have, satisfactory relevant experience, in a Technician post at Grade II level, or in an analogous post under a local authority or health board in the State, AND (iii) Have at least three years satisfactory relevant experience in a Technician post at Grade II level or in an analogous post, OR (iv) have satisfactory service, in a Technician post at Grade I or higher level in an analogous post under a local authority or health board in the State, Candidate’s should hold a full unendorsed Category B Driving Licence. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: · Have excellent communication and interpersonal skills. · Be self-motivated with a record of demonstrating initiative in a workplace environment. · Have competency in the area of information technology. · Have good knowledge and awareness of Health & Safety Legislation and Regulations. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. COMPETENCIES FOR THE POST Key Competencies for the post are given in the table below. Candidates will be expected to demonstrate sufficient evidence within their application form and at interview of competence under each of these headings. Delivering Results · Acts decisively and makes timely, informed and effective decisions and displays good judgement and balance in making decisions or recommendations; · Maintains a strong focus on meeting the needs of customers and stakeholders at all times; · Ensures all outputs are delivered to a high standard and in an efficient manner; · Ensures compliance with legislation, regulation and procedures. Communicating Effectively · Deals with all relevant stakeholders in an professional, effective and efficient manner; · Has effective verbal and written communication skills; · Has strong interpersonal and negotiating skills; · Treats others with respect, diplomacy, tact and courtesy even in challenging circumstances; · Expresses themselves in a clear and articulate manner; · Presents information clearly, concisely and confidently when speaking and in writing. Personal Effectiveness · Takes initiative and is proactive when he or she sees the opportunity to make a contribution; · Manages time and workloads effectively with particular reference to statutory obligations and timeframes; · Maintains a positive, constructive and enthusiastic attitude to their role. Demonstrates flexibility and openness to change; · Responds positively to the challenges of the role; · Learns from experience and seeks to constantly improve performance; · Demonstrates a strong commitment to delivering an effective public service. Candidates will also be assessed at interview on the basis of how they demonstrate their Knowledge, Experience and Skills. Knowledge, Experience & Skills · Knowledge of the structure and functions of Local Government; · Political awareness, have clear understanding of political reality and context of the organisation and develop and maintain positive, productive and beneficial working relationships with all Stakeholders, in particular Government Departments and Elected Members; · Understanding of the role of a Technician, Grade 1 in this context; · Range and depth of experience relevant to the post; · Understanding of Health & Safety; · Up-to-date with current developments, trends and best practice in their area of responsibility; · Experience of compiling, preparing and presenting reports, correspondence etc; · Knowledge and experience of operating ICT systems; · Effective budget and financial and resource management. PRINCIPAL CONDITIONS OF SERVICE Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration The annual salary (Circular EL 07-2025, Revised Local Authority Scales Operative from 1st August 2025) is as follows: Point 01/08/2025 1 €48,760 2 €49,498 3 €50,463 4 €51,430 5 €52,399 6 €53,391 7 €54,307 LSI 1 €56,037 LSI 2 €57,790 IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation . Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e. €48,760 The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Probation: (a) there shall be a period after such appointments take effect during which such persons shall hold the position on probation, (b) such period shall be 12 months but, the Chief Executive may at their discretion extend such period, (c) such persons shall cease to hold the position at end of the period of probation unless during such period, the Chief Executive has certified that the service of such persons is satisfactory. Hours of Duty The person appointed will be required to work a 35 hour week. The successful candidate will be required to log their hours of work in accordance with the requirements of the Organisation of Working Time Act, 1997 and will be required to co-operate with the use of technologies to record such hours. Annual Leave: The annual leave entitlement will be 30 days per annum. Residence: Holder of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Work Permit All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Galway City Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Galway City Council and your employment will cease with immediate effect. Outside Employment: The position is whole-time and the employee may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Driving Licence: A current, full, unendorsed Category B driving licence valid in Ireland is required. The successful candidate will be required to provide their own transport. Expenses incurred in work related travel will be recompensed in line with departmental circulars. Garda Vetting: The successful applicant may be required to undergo Garda Vetting prior to appointment. Superannuation Contribution: Persons who become pensionable officers of a local authority, who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of the State Pension Contributory). Persons who become pensionable officers of a local authority who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the local authority at the rate of 5% of their pensionable remuneration. Widows & Orphans/ Spouses & Children’s Scheme All persons who become pensionable officers of a local Authority are required, in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme, 1986, to contribute to the local authority at the rate of 1.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension contributory) in accordance with the terms of the Scheme. New Entrants From 1st January 2013 – Single Public Services Pension Scheme FOR NEW ENTRANTS recruited on or after 1st January, 2013 as well as former public servants returning to the public service after a break of more than 26 weeks. The Public Service Pensions (Single Scheme and Other Provisions) Act 2012 applies to your employment. Members of this Scheme are required in respect of superannuation to contribute at the rate of 3% of pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension contributory) and you are liable to pay the Class A rate of PRSI contribution. Retirement Age: Retirement age will be determined on previous Public Sector Service (if any) and will be advised on appointment. Former Public Service Employees Eligibility to compete may be affected where applicants were formerly employed by the Irish Public Service and previously availed of an Irish Public Service Scheme including: · Incentivised Scheme for Early Retirement (ISER) · Department of Health and Children Circular (7/2010) · Collective Agreement: Redundancy Payments to Public Servants Applicants should ensure that they are not precluded from re-engagement in the Irish Public Service under the terms of such Schemes. This is a non-exhaustive list and any queries should be directed to the applicant’s former Irish Public Service Employer in the first instance.
Media and Campaigns Manager
1) Who we are The Residential Tenancies Board (RTB) is an independent public body that regulates Ireland’s rental sector. We work to deliver a fair rental system for everyone in Ireland. In our role, we: • Inform tenants and landlords about their rights and responsibilities • Ensure landlords register tenancies and follow rental law • Help to resolve tenancy disputes • Provide trusted data and insights to inform rental sector policy • We are committed to delivering quality services that make the rental sector fairer and easier to navigate. We operate under the auspices of the Department of Housing, Local Government and Heritage. What we do A healthy rental sector is a vital part of a well-functioning housing market. Our work is central to delivering this for Irish society. Each year we: • Register over 300,000 private, Approved Housing Body, cost rental and student-specific accommodation tenancies. • Resolve disputes between more than 9,000 landlords, tenants and neighbours. • Run targeted compliance campaigns to ensure landlords are following rental law. • Provide information on rental law to 500,000 visitors to our website. • Publish four quarterly updates with the latest data on the state of Ireland’s rental sector. How we function • Staffing: We have an approved staffing level of approximately 131 employees. We also outsource some business processing, legal and information technology functions to external providers. • Funding: We are funded by tenancy registration fees, dispute fees and Government funding through the Department of Housing, Local Government and Heritage. • Priorities: You can read about our strategic priorities in the RTB’s Statement of Strategy 2023 – 2025 on our website 2) Working with us Equal opportunities We are an equal opportunities employer. We are committed to employment policies, procedures and practices that do not discriminate because of a person’s gender, civil status, family status, age, disability, race, religious belief, sexual orientation or membership of the Traveller community. We aim to create a diverse, inclusive and rewarding place to work. We believe that we benefit from the different backgrounds, experiences and perspectives of our staff. We encourage talented people from all backgrounds to join our organisation. Career development As a Media and Campaigns Manager at the RTB, you will have opportunities to grow your career and to experience a wide range of responsibilities. You will deal directly with RTB staff, stakeholders and members of the public helping to respond to their queries and to resolve issues. You may also have the opportunity to broaden your skillset by taking part in groups and projects outside of your formal duties. At the RTB, we recognise and value the contribution of our staff, and we continually invest in their development. Our work environment supports staff and provides opportunities for personal and professional development. Your work at the RTB will make an important contribution to delivering a fair rental sector that works for the people of Ireland. You will work together with a team of experienced colleagues who are experts in rental law and regulation. Benefits Your benefits as a Media and Campaigns Manager will include: • Hybrid working environment with flexible working hours (potential to accrue additional flexi leave of 1.5 days per month). • Public sector pay rates with incremental progression (Higher Executive Officer level). • Generous annual leave - 29 working days per year, rising to 30 after five years’ service at the grade. • Public sector pension scheme membership. • City centre location which is easily accessible by public transport. • Career progression and cross-skilling opportunities. • Educational supports though employer sponsored academic education, paid study leave, and in-house training and development programmes. • Access to Taxsaver travel tickets • Access to Bike-to-Work Scheme and bike storage. • Confidential counselling services provided as part of our Employee Assistance Service (EAS) 3) About the role The RTB invites applications for the position of Media and Campaigns Manager. Appointment to this position is on a permanent basis and is subject to satisfactory completion of probation. The Media and Campaigns Manager will be a key member of the RTB Communications and Engagement Team. The successful candidate will lead media relations, digital campaigns and other public engagement activities that: • Highlight the RTB’s important role and impact in regulating Ireland’s rental sector • Provide accessible information on rental law for tenants, landlords and the general public • Promote RTB services • Explain and share RTB research and data with the media, key stakeholders and policy makers We are looking for an experienced communications professional with broad experience across media relations, digital communications, content creation and campaign management. The successful candidate will have a proven ability in managing multiple projects and deadlines in a fast-paced environment. Some weekend and out of hours work may be required in this role. Who will I report to? The Media and Campaigns Manager will report to the Head of Communications and Engagement. The successful applicant will also advise and interact with the Executive Leadership Team and staff at all levels in respect of matters related to their areas of responsibility. What will my responsibilities be in this role? Media Relations • Manage press enquiries and ensure timely, accurate responses. • Draft and issue press releases, media statements, and briefing materials. • Build and maintain strong relationships with national and regional media outlets. • Monitor media coverage and provide regular analysis and insights to senior leadership. • Support RTB spokespeople with media preparation and messaging. • Support crisis communications and reputation management as required. Public Communication Campaigns • Lead the development and delivery of multi-channel communication campaigns to promote awareness of RTB services and rental law. • Develop campaign strategies including audience segmentation, messaging, channel planning, and evaluation. • Collaborate with internal teams, creative agencies, and public sector partners to ensure consistent and impactful campaign delivery. • Manage campaign budgets and procurement processes in line with public sector guidelines. • Evaluate campaign performance and produce reports with recommendations for future activity. Digital Content Management • Create compelling and accessible content for press, digital, and print platforms, including articles, social media posts, videos, and infographics. • Develop and deliver social media content plans that use data to drive reach and engagement. • Monitor across platforms to identify trends, sentiments and risks. • Manage interaction across social media platforms to build strong stakeholder relationships. • Ensure all communications reflect RTB’s tone of voice, values, and commitment to clarity and transparency. Stakeholder Engagement • Work closely with colleagues and external stakeholders to identify communication opportunities and risks. • Engage with key RTB stakeholder groups to ensure campaigns are relevant and inclusive. • Represent the RTB at public events, forums, and media briefings. People Management • Lead, organise and manage staff to deliver Communication and Engagement activities. • Establish goals and work with direct reports (where applicable) to execute, measure progress and share results. • Analyse and prioritise the workload of team members. • Ensure staff are aware of relevant legislation/organisational policies/business processes and are appropriately trained for role requirements. • Provide guidance to motivate and empower team members to achieve maximum performance. • Manage the Performance Management Development System (PMDS) for direct reports, identifying personal training and support needs. Other • Deputise, when required, for the Head of Communications and Engagement. • Take part in other RTB projects and initiatives as required. • Attend and contribute to all relevant meetings as appropriate to the role. • Any other duties which may be assigned by the Head of Communications and Engagement. Note: The functions and responsibilities assigned to this position may be changed from time to time based on organisational requirements. The person appointed must be flexible and be prepared to fulfil other roles and responsibilities at a similar level within the organisation. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required, in line with the business requirements of the organisation. Some out of hours and weekend work may be required in this role. Am I eligible to apply? To apply, you must, on the latest date for receipt of completed application have: • At least 5 years' experience working in media relations, public relations, communications, marketing or journalism. • A relevant third level qualification in communications, public relations, journalism or similar field. • Demonstrate possession of the essential skills/competencies identified as being essential for the role (see below). • Be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Please note, under the Residential Tenancies Act (S.169(4)), a member of a local authority cannot become an RTB staff member. Members of the Oireachtas and representatives to the European Parliament are also precluded from becoming members of the RTB. For more information on eligibility for this role, please read Appendix 2. Essential skills and experience • Proven experience in press/media relations and campaign management. • Excellent writing, editing, and verbal communication skills. • Excellent attention to detail. • Strong understanding of Ireland’s media landscape and public sector communications. • Ability to manage multiple projects and deadlines in a fast-paced environment. • Experience using digital platforms and analytics tools to support campaign delivery. • Knowledge of digital marketing strategy and best practice. • Experience creating content for web and social media. • Excellent IT skills. • Strong relationship building and interpersonal skills. • Ability to collaborate across teams and disciplines, work independently, manage competing priorities, thrive under pressure and meet tight deadlines. • Budget management. Desirable attributes In addition to the essential requirements, it is desirable that candidates have: • Knowledge of housing policy, rental law, or regulatory communications. • Experience in crisis communications and public affairs. • Familiarity with plain English, accessibility standards and inclusive communication practices. 4) Key terms and conditions for this role Below is an overview of the key terms and conditions for this role. If you are successful in this competition, your full terms and conditions will be set out in your employment contract. Panel, term and probation period At the end of this competition process, the RTB will form a panel for the post of Media and Campaigns Manager. We may fill current and future, permanent and specified or fixed-term Media and Campaigns Manager vacancies from this panel. The panel will include all successful applicants in order of merit. The panel will be remain in place for 12 months from the date it is established. If you are appointed from the panel, this can be on a permanent or fixed-term basis as a public servant. We reserve the right not to use this panel to fill a Media and Campaigns Manager role where a post requires specific skills. Any appointment is subject to successfully passing your probation period (standard probation period is 10 months). In certain situations, the RTB can extend your probationary period. During your probation period, your line manager will review your performance to determine if you have: • Performed in a satisfactory manner; and • Been satisfactory in general conduct. The RTB will decide if you have passed your probation based on your performance against the criteria above. We will explain our probation process in more detail to successful candidates when they begin work with the RTB. Notwithstanding the paragraphs in this section, your probation period can be ended at any time before the end of your contract term by you, or by the RTB, in line with the Minimum Notice and Terms of Employment Acts 1973 to 2005. Location Your usual place of work will be at RTB offices in O’Connell Bridge House, D’Olier Street, Dublin 2. Under the RTB’s Blended Working Policy, all employees are required to attend at RTB offices on, at least, two days* per week to be agreed with their line manager. Additional in-person attendance may also be required depending on role and business need. The RTB’s Blended Working Policy is under review and current arrangements may change in the future. *During the probation period (10 months), a minimum attendance of 3 days per week in the RTB office will be required. Salary Scale €56,047 - €74,112 per year Entry will be at the first point of the scale. Your rate of pay cannot be negotiated and can change in line with Government pay policy. Increments may be paid in line with current Government policy, once your performance meets the standards set for this role. Annual leave 29 working days per year, rising to 30 after five years’ service at the grade. Your annual allowance is subject to the usual conditions regarding the granting of annual leave. It is based on a 5-day week and does not include public holidays. Please note: Different terms and conditions in terms of salary and annual leave entitlements may apply to you if, immediately before appointment, you are a currently serving civil/public servant. Please contact recruitment@rtb.ie for further information.
