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Sort by: relevance | dateAssistant Staff Officer
Remuneration The Salary scale for the post is (as at 01/10/2024): €34,256 - €36,367 - €37,215 - €39,356 - €41,317 - €43,033 - €44,694 - €46,935 - €48,563 - €50,202 - €51,733 - €53,304 LSIs Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Reporting Relationship The post holder will report to a nominated senior manager at a higher grade. Key Working Relationships The post holder will engage with other AON staff, Liaison Officers, Assessment Officers and staff in the National Complaints Governance and Learning Team. Purpose of the Post To provide management and support functions as assigned. Principal Duties and Responsibilities The position of Grade IV encompasses both managerial and administrative responsibilities, which include the following: Administration · Ensure the efficient day-to-day administration of area of responsibility. · Ensure that deadlines are met, and service levels maintained. · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy. · Ensure that archives and records are accurate and readily available. · Maintain confidentiality of documentation, records, etc. · Maximise the use of technology in ensuring work is completed to a high standard · Ensure line management is kept informed of issues. · Ensure that stakeholders are kept informed and that their views are communicated to middle management. · Organise and attend meetings as required. · Take minutes at meetings and prepare for timely circulation following meeting. Assessment of Need · Ensure that the complaints management process is implemented, adhered to and that the rights and legitimate interests of service users and staff are protected. · Support staff and service users in the implementation of the complaints management process. · Find resolution of the complaint through implementation of the complaints management process. · Investigate complaints received from Assessment of Need applicants including complaints from solicitors acting on the applicant’s behalf. · Investigate complaints as per Court Order as and when required. · Investigate and conclude complaints in a timely manner. · Make recommendations, which may also support organisational learning and improvement. · Advise the service user of Appeals rights and their right to go to the Circuit Court for an enforcement order directing the executive to implement the determination/recommendation. · Determine the overall effectiveness of the complaints management process within their area of responsibility. · Generate anonymised complaints data and disseminate this information as appropriate. · Submit reports as appropriate to the National Complaints Governance and Learning Team. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies. · Ensure that service users are treated with dignity and respect. · Act on feedback from service users / customers and report same to Line Manager. Human Resources / Supervision of Staff · Manage the performance of staff. · Ensure an even distribution of workload amongst the team, considering absence due to annual leave etc. · Supervise and ensure the well-being of staff within own remit. · Co-operate and work in harmony with other teams and disciplines. Service Delivery and Improvement · Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service. · Encourage and support staff through change processes. Standards, Policies, Procedures and Legislation · Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. · Maintain own knowledge of relevant regulations and legislation e.g., Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. · Ensure consistent adherence to procedures within area of responsibility. Risk Management, Quality, Health & Safety · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate the depth and breadth of experience of complaints management in the field of Assessment of Need and/or complaints. · Demonstrate the depth and breadth of experience of managing and delivering multiple concurrent pieces of work. · Demonstrate the depth and breadth of experience of working collaboratively with multiple internal and external stakeholders and customers, as relevant to this role. Other requirements specific to the post Have access to appropriate transport to fulfil the requirements of the role. Skills, competencies and/or knowledge Professional Knowledge & Experience · Understanding of complaints legislation and national policy, ‘Your Service Your Say’ and knowledge of policy, regulations and legislative requirements pertaining to NCGLT including an understanding of Data Protection, Freedom of Information, and the Health Information and Quality Authority and other standards and legislation as they apply to the role. · An awareness of the services provided under the National Complaints Governance and Learning Team. · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. · Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources · Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · Sets realistic goals and timescales, taking account of potential problems and competing priorities. · Devotes time and energy to the most important task at any given time. · Maintains an awareness of value for money. Commitment to a Quality Service · Demonstrate a commitment to providing a quality service. · Demonstrate awareness and appreciation of the service user and has strong customer service skills. · Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. · Makes decisions and solves problems in a timely manner before they accumulate. · Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working · Demonstrate the ability to work on own initiative as well as part of a team. · Contributes to a positive team spirit. · Demonstrates a willingness to become involved and help team members if they are under pressure. Communication & Interpersonal Skills · Effective communication skills including the ability to present information in a clear and concise manner. · Strong written communication skills. · Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect. Demonstrate the ability to influence people and events.
Sales Assistants
At Petstop we care about a great customer experience and even more about Pets. We are always on the look out for fun, friendly and dedicated animal lovers. Applicants must have a high level of customer care with a friendly personality. So if you think you have the right qualities to become a member of our team, please send a cover letter and also your CV to careers@petstop.ie and put the store you would like to work in, in the subject line. Current roles available: Role: Sales Assistant Location: All stores Purpose of the role: We currently have positions available for Full-Time & Part Time staff for all our stores. Duties and responsibilities are as follows:
Payroll Co-Ordinator/Administration Specialist
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description We are looking for a Payroll Co-Ordinator/Administration Specialist to support our EU Payroll team. The role will be based in our Arklow site reporting to the EU Payroll & Benefits Manager. Responsibilities: Administration Tasks: The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. #LI-DNI
Retail Assistant
Req 135602BR : Retail Assistant Bray Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. #LI-DNI
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. #LI-DNI
Temporary Team Manager
Team Manager To drive sales in your department while delivering a great customer experience and store environment. Collaborate with the store management team to support the daily running of the store and develop a high performing and engaged retail team. Reports to: Department Manager / Assistant Manager This role will:
Retail Assistant
Req ID: Location: Galway Eyre Square Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. #LI-DNI
Mobile Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Mobile Cleaning Operative to join our team covering LMETB sites in Co. Meath and Co. Lough. This is a great opportunity to join a world leading facilities management company. This is a mobile role with vehicle provided and a clean valid driving licence is essential. Working Pattern: Please note, the successful applicant's offer is subject to a Garda Vetting check prior to commencement of role. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE #JOBS
Production Manager
Job Overview The Production Manager will be responsible for managing dedicated Manufacturing Suites with a focus on Solid Oral Dose Manufacturing, managing a team producing veterinary pharmaceutical products to the highest standards for distribution globally. The Production Manager will drive performance and embed a continuous improvement culture to deliver Customer orders on time. Adherence with all aspects of the Norbrook Quality Management System and the Environmental Health & Safety system are critical within the manufacturing environment. Reporting to the Site Manufacturing Lead, the Production Manager will ensure products are manufactured compliantly and aligned with regulatory authority standards globally. Essential Criteria:
