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Sort by: relevance | dateSenior Enterprise Development Officer
THE COMPETITION Sligo County Council is currently inviting applications from suitably qualified persons for the post of Senior Enterprise Development Officer (Grade VII) Local Enterprise Office. Sligo County Council will, following the interview process, form a panel for the post from which future relevant vacancies may be filled, subject to sanction approval from the Department of Housing, Local Government and Heritage. This panel will exist for one year and may be extended for a further period of one year at the discretion of the Chief Executive. JOB DESCRIPTION The Senior Enterprise Development Officer is a management position within Sligo County Council. The primary role is to support the Head of Enterprise in the management of operations and in the achievement of the Local Enterprise Office’s business goals. This support lies in operational management and the provision of Business Information and Advisory Services; Enterprise Support Services; Entrepreneurship Support Services and Local Enterprise Development Services. The Local Enterprise Office (LEO) delivers a diverse range of business and enterprise development supports as required under a Services Level Agreement between Sligo County Council and Enterprise Ireland. The Senior Enterprise Development Officer, working closely with the Head of Enterprise, will be a key executive staff member of the Sligo Local Enterprise Office and will help drive the delivery of an integrated range of actions and programmes to promote entrepreneurship, enterprise and economic development within the county and increase the number of micro businesses with ambition and development potential within the county. SLIGO COUNTY COUNCIL EMPLOYMENT BENEFITS ➢ 30 no. annual leave days per annum (pro-rata) ➢ Availability of flexi-time (accruing one day in a four week period) ➢ Availability of Blended Working (up to two days per week subject to departmental requirements) ➢ A range of Family Friendly Policies ➢ Availability of Cycle to Work Scheme ➢ Paid maternity & paternity leave ➢ Pension Scheme ➢ Access to services provided under Sligo County Council’s Employee Assistance Programme QUALIFICATIONS FOR THE POST 1. CHARACTER Each candidate shall be of good character. 2. HEALTH Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. CITIZENSHIP Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. EDUCATION, EXPERIENCE, ETC. Each candidate must, on the latest date for receipt of completed application forms: (i) Hold a degree (Level 7 or higher in the National Framework of Qualifications) in business or a related discipline; (ii) Have at least ten (10) years relevant postgraduate experience in a business environment; (iii) Have the experience and skills to be able to critically evaluate business proposals and make recommendations on their implementation – to both their promoters and to the Local Enterprise Evaluation Committee; (iv) Have the skills and experience to be able to actively engage with small and micro business promoters and to advise them on the implementation of their plans and strategies; (v) Have appropriate skills in relation to marketing and publicity; (vi) Be computer literate, be familiar with the use of digital marketing platforms and have strong verbal and written communication skills, including being comfortable speaking in public. 5. DESIRABLE SKILLS & EXPERIENCE The ideal candidate will demonstrate: ➢ A postgraduate qualification in business or a related discipline. ➢ A strong competence in the management of staff and working and leading multi – disciplinary teams. ➢ Strong knowledge of the commercial and business environment on a local and national level ➢ Strong knowledge and understanding of economic development and the evolving economic development landscape both nationally and locally. ➢ Strong business acumen with experience that demonstrates an understanding of the small and micro business environment in Ireland and the needs and requirements of owner / managers of small business. ➢ Satisfactory knowledge of the LEO supports, services and processes and range of public and private supports available to small enterprise in Ireland. ➢ Experience in advising companies around grants, business supports and growth strategies. ➢ Sound commercial awareness and strong business planning, evaluation and research skills. ➢ Understanding of the preparation of accounts and strong skills in the interpretation of financial statements. ➢ Experience of securing or administrating grants and raising finance. ➢ Experience in the use of financial management systems both from an administrative and reporting perspective. ➢ Strong analytical skills and good problem solving experience in contributing to the operations and strategic planning processes. ➢ Experience in data analytics to include the collection, interpretation, application and presentation of data from a wide variety of sources. ➢ Strong project management skills. ➢ The ability to work in partnership with a broad range of internal and external stakeholders. ➢ Event organisation and management skills. ➢ Strong interpersonal, report writing, presentation and communication skills. ➢ Excellent organisation skills with an ability to prioritise tasks and work in a dynamic environment. ➢ Ability to plan and prioritise work effectively, to work under pressure to tight deadlines and to take a strategic approach in the formulation and delivery of key policy objectives. 6. CAR & DRIVING LICENCE It may be necessary for the person employed to travel in the course of their official duties. On the latest date for receipt of application forms, applicants must hold a full driving licence for class B vehicles and shall drive a car in the course of their duties and for this purpose, shall maintain a car to the satisfaction of the Council. Competencies for the Post The competencies listed below are the Local Authority competencies for this post. Candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these competencies when completing the application form as short-listing or interview processes may be based on the information provided by candidates in Section D of the application form: Strategic Management and Change • Ability to think and act strategically to ensure functional responsibility is properly aligned with corporate policies and strategies. • Clear understanding of political reality and context of the local authority. • Awareness of current local government issues, priorities, concerns and future direction. • Ability to translate corporate policies and objectives into operational plans and outputs. • Develops and maintains positives and productive professional relationships both internally and externally to the local authority. • Effectively manages change, fosters a culture of creativity in employees and overcomes resistance to change. Delivering Results • Develops operational and team plans having regard to corporate priorities, operational objectives and available resources. • Acts decisively and makes timely, informed and effective decisions and shows good judgement and balance in making decisions and recommendations. • Ability to initiate, develop and deliver programmes and projects and to work to strict deadlines. • Allocates resources effectively to deliver on operational plans. • Pinpoints critical information and addresses issues logically. • Establishes high quality service and customer care standards. • Identifies and achieves efficiencies. • Ensures compliance with legislation, regulation and procedures. Communicating Effectively • Have effective verbal and written communication skills. • Understands effective communications and actively listens to others. Leading, Motivating and Managing Performance • Ability to build and lead a positive, diverse and productive section / unit / team effectively. • Leads, motivates and engages employees and stakeholders to achieve quality results and to deliver on operational plans and objectives. • Strong organisational skills including meeting facilitation and administration. • Effectively manages performance and identifies and manages conflict. • Ability to foster and maintain productive working relationships within the organisation and with relevant stakeholders externally. Personal Effectiveness • Demonstrates a strong knowledge of the commercial and business environment. • Understanding of the role of the Local Enterprise Office in the context of the wider local authority service delivery and the role of the Senior Enterprise Development Officer in this context. • Relevant management and administrative experience at a sufficiently high level. • Takes initiative and is creative in approaching the delivery of objectives. • Maintain a positive, constructive and enthusiastic attitude to the role. • Manages time and workload effectively and remains calm under pressure. • Understands the importance of corporate governance. • Commitment to integrity and good public services values. • Political awareness. PARTICULARS OF OFFICE 1. THE POST The post is Senior Enterprise Development Officer (Grade VII) – Local Enterprise Office and is a pensionable whole-time position on the basis of a 35 hour 5 day week. 2. DUTIES The duties of the employment are to give to: (a) Sligo County Council under the control of the Chief Executive or his nominee and (b) To any other local authority or body with which an agreement has been made by the local authority, Under the general direction and control of the Chief Executive or of such other employee as the Chief Executive may from time to time determine, such appropriate services of a management, administrative, executive, supervisory, advisory and ancillary nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties, and to exercise such powers, functions and duties as may be delegated to him or her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. Key Duties and Responsibilities of the post are: 1. Provide business information and advice to small business promoters, and advise them on business planning and management capability as well as the incentives and support services available to small and micro businesses. 2. Evaluation and assessment of project proposals for financial assistance, including carrying out due diligence and ensuring that applications are up to the standard required. 3. Preparation and presentation of reports to the Head of Enterprise, Evaluation & Approvals Committee, Strategic Policy Committee, Enterprise Ireland and the Department of Enterprise, Trade and Employment as required. 4. Undertaking a pivotal role in the financial management and budgeting of the Local Enterprise Office. 5. Facilitating the delivery, as part of the team, of all commitments between Enterprise Ireland and the Local Authority and any protocols with other Government Departments and State Agencies. 6. Designing and delivering relevant business development initiatives for owners/ managers of small and micro enterprises to include the organising and overseeing of enterprise training courses, seminars, large events, LEO mentoring and specialist support programmes etc. 7. Overseeing promotional activities including the preparation of promotional material (e.g press releases, brochures, newsletters, etc.) 8. Proactively encourage owner/ managers of small business and intending entrepreneurs to avail of supports provided by the LEO (as appropriate). 9. Liaise with clients of the LEO and provide a range of aftercare services, in particular to small business operators receiving financial support from the LEO including supporting business with exporting, sustainability and productivity. 10. Deputise for and carry out such other duties as may be assigned by the Head of Enterprise from time to time. 3. SALARY The salary shall be fully inclusive and will be as determined from time to time. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Current Salary Scale (effective from 1st March 2025) €59,417 - €60,871 - €62,568 - €64,271 - €65,974 - €67,495 - €69,054 - €70,563 - €72,069 - €74,649 (LSI1) - €77,243 (LSI2) Salary for the post shall be in accordance with existing practice as set out in relevant circulars. New entrants will be paid at the minimum of the scale. 4. SUPERANNUATION a) Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration, plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). b) Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. c) All persons under (a) and (b) above who become pensionable employees of a local authority will be required, in respect of the Local Government (Spouses and Children's Contributory Pension) Scheme, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. d) Persons who are pensionable under the Single Public Sector Pension Scheme, contributions in respect of Superannuation shall be deducted at a rate of 3% of pensionable remuneration plus 3½% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). 5. PROBATION There shall be period after such employment takes effect during which the person appointed will hold the post on probation. Such period shall be six months commencing on the first day of service, but the Chief Executive may at their discretion extend such period. Such person shall cease to hold the post at the end of the period of probation or extended period of probation, unless, during such period or extended period, the service of such person is certified as satisfactory. 6. RETIREMENT AGE For appointees who are deemed to be “new entrants” as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, there is no compulsory retirement age. For appointees entering the Single Public Service Scheme, compulsory retirement age will be 70. For appointees covered under the provisions of the Public Service Superannuation (Age of Retirement) Bill 2018, compulsory retirement age will be 70. 7. RESIDENCE The holder of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. 8. METHOD OF SELECTION (a) Selection shall be by means of a competition based on an interview conducted by, or on behalf of, Sligo County Council. Interviews will be conducted in person. The Council will not be responsible for any expenses incurred by candidates in attending for interview. A panel will be formed of those who are most successful in the competition. The top performing candidates at final selection interview, whose names are placed on the panel, and who satisfy the local authority that they possess the qualifications declared for the position and that they are otherwise suitable for employment, may within the life of the panel, be employed as appropriate vacancies arise. The life of the panel shall be one year from the date it is formed, unless extended by the Chief Executive. (b) Short-Listing: While a candidate may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Sligo County Council may decide that a smaller number will be called to the next stage of the selection process. In this respect, the Council provides for the employment of a short-listing process to select a group who, based on an examination of the application forms, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who, based on their application, appear to be better qualified and/or have more relevant experience. The short-listing criteria may include both the essential and desirable criteria specified for the position. It is, therefore, in your own interest to provide a detailed and accurate account of your qualifications/ experience in your application. Candidates may be short-listed for final competitive interview on the basis of: (a) The information provided on the application form, including both the essential and desirable criteria, relevant experience and competency questions, or (b) A preliminary interview or (c) Appropriate test i.e. aptitude test, etc. or (d) any mix of the above. One or more of the following criteria may apply when short-listing applications either through the application form or preliminary interview: ➢ Education ➢ Relevant Work Experience – Range & Depth ➢ Competencies displayed ➢ Attention to detail Those deemed most suitable in relation to the relevant criteria will be called for a final competitive interview. 9. GARDA VETTING & REFERENCES The successful candidate may be subject to the Garda Vetting Procedures in line with the provisions of the National Vetting Bureau (Children & Vulnerable Persons) Act 2012 to 2016 as appropriate in advance of appointment. The appointment of any successful candidate will be subject to receipt of references which are satisfactory to Sligo County Council. 10. MEDICAL EXAMINATION For the purpose of satisfying the requirements as to health, it will be necessary for the successful candidate, before they are appointed, to undergo a medical examination by a qualified medical practitioner to be nominated by the local authority. 11. PERIOD OF ACCEPTANCE OF OFFER The local authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and, if they fail to take up the appointments within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint them.
Bus Escort
Cavan and Monaghan Education and Training Board (CMETB) invites applications for the following post for which vacancies are expected to arise. Panel of Bus Escorts/Transport Escorts for short-term cover to accompanying a Student travelling by bus to/from Ballinamore, Co. Leitrim and Willowbridge Special School in Enniskillen, Co. Fermanagh. Monday - Friday to include mornings and afternoons during term-time only. Approximately 3 to 4 hours per day, This job description is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive. It will be reviewed from time to time in accordance with the evolution of the role of School Transport Escort. RESPONSIBILITIES OF BUS/TAXI ESCORT • Must ensure that they are on the bus/taxi at time of first pick-up and last set down. • Are responsible for the safety of children when opening and closing doors prior to ‘stop’ and ‘move off.’ • Assisting children to board and alight safely from the school bus/taxi. • Making sure all children are seated with appropriate straps, harnesses where provided. • Ensure that each pupil is received by some responsible person at the set down point. DUTIES OF BUS/TAXIESCORT • Supervision of children travelling on bus/taxi • Maintain a good working relationship with the driver of the bus/taxi. • Act as liaison between Principal and/or Class Teacher and parents when required i.e., conveyance of messages and letter to parents. • Observe confidentiality in all aspects of work. • Be aware of particular disabilities of children in the bus/taxi and be briefed by the Principal on how to deal with same, e.g., epilepsy etc. • Perform any other duties relevant to the position of escort which may be assigned by the Principal from time to time. • Unless under exceptional circumstances, the escort should never leave the bus/taxi. • The escorts position on the bus/taxi should be where maximum control of children is achieved i.e., at back of bus/taxi. • Report all concerns to the Principal and/or Class Teacher. RATE OF PAY €15.20 per hour plus €1.22 holiday pay. Holiday pay is paid thrice yearly at Easter, in Summer and in December.
Adult Education Guidance Information Officer
REPORTING TO Adult Education Officer (AEO), Guidance Co-ordinator, Guidance Counsellor or Management Group as agreed in the operational framework for the project. NATURE OF POST 2-year full-time position – 35 hours per week. FUNCTION OF JOB The Adult Guidance and Information Service offers impartial and confidential information, advice, guidance and counselling on the educational options that are available to clients both within CMETB and with other education providers. The aim of the service is to support clients to make the right decisions about returning to education and training and to help them make those decisions within the context of their wider lives. KEY PURPOSE 1. To develop, implement and maintain a comprehensive, up-to-date and userfriendly information service which supports the aims and objectives of the project. 2. To contribute to and organise events, marketing activities, and promotional materials which promote the project to clients, groups and other agencies. 3. To develop and maintain up to date paper based and computer-based systems in respect of clients, groups and information resources. 4. To implement and maintain agreed administrative procedures. 5. To contribute to the on-going development and maintenance of the service. LOCATION Monaghan town, Co. Monaghan (4 days per week) and Carrickmacross (1 day per week). ESSENTIAL QUALIFICATIONS, SKILLS a n d EXPERIENCE DUTIES AND RESPONSIBILITIES TO DEVELOP, IMPLEMENT AND MAINTAIN AN EFFECTIVE AND USER-FRIENDLY INFORMATION SERVICE WHICH SUPPORTS THE AIMS AND OBJECTIVES OF THE PROJECT. • Deal with public enquiries by telephone, email and in person from members of the public, local agencies and community groups. • Provide user-friendly, accurate, and relevant information and advice to enquirers. • Undertake research on behalf of clients, groups, and staff and prepare individualised information packs. • Interpret and apply information, such as grant entitlements, to individual needs. • Make referrals and/or arrange appointments for clients to meet with the Guidance Counsellor, other internal staff, and/or external organisations, as appropriate. • Maintain comprehensive and up to date information on local job, education and training opportunities. • Input and maintain appropriate client records. • Maintain appropriate links with other service providers. TO CONTRIBUTE TO AND ORGANISE EVENTS, MARKETING ACTIVITIES, AND PROMOTIONAL MATERIALS WHICH PROMOTE THE PROJECT TO CLIENT, GROUPS AND OTHER AGENCIES. • Assist in promotional/networking activities e.g., presentations, exhibitions and events as appropriate. • Contribute to the production of publicity materials. • Undertake appropriate activities to publicise and market the services of the project to existing and new clients. • Deliver presentations and/or information sources to groups, as required. • Support other services in highlighting course vacancies and upcoming courses and organising recruitment events for same. TO DEVELOP AND MAINTAIN UP-TO-DATE PAPER BASED AND COMPUTER BASED SYSTEMS, IN RESPECT OF CLIENTS, GROUPS AND INFORMATION RESOURCES. • Develop and maintain paper based and ICT databases which are relevant to the • Adult learner including education, training and employment opportunities, funding and support services. • Ensure that the client database is maintained and updated in accordance with NCGE guidelines. • Assist in the preparation and completion of returns to the Department of Education and Skills, DFHERIS, SOLAS, NCGE, ETB and other designated bodies. • Assist in the development, maintenance and updating of websites and social media platforms as appropriate. • Undertake training and keep updated on relevant developments and changes in respect of the client database. • Access information from a range of circulation sources. • Keep informed of relevant ongoing developments at local and national level. • Ensure that guidance personnel are kept updated regarding new information and changes that may affect our clients. TO OFFER ADMINISTRATIVE SUPPORT TO THE PROJECT INCLUDING: • Establishing recording systems and databases in agreement with the project manager. • Implementing agreed administrative procedures. • Maintaining client records and statistics in a confidential manner • Carrying out day-to-day secretarial duties such as typing and word-processing, photocopying, telephone/reception, mail and minute taking. • Maintaining day-to-day financial records including monthly accounts, invoicing, and the purchase of equipment, as appropriate. • Maintaining an appointments system for guidance interviews and group sessions. TO CONTRIBUTE, AS APPROPRIATE, TO THE ON-GOING DEVELOPMENT AND MAINTENANCE OF THE SERVICE. • Contribute to the monitoring, review and evaluation of the project by maintaining and analysing data on client use of the service; and contributing to the identification of gaps in provision. • Keep note of possible research needs presented through trends in the client data and feed these back as appropriate to the project management. • Participate in appropriate staff development and training as agreed with line manager. • Maintain awareness of on-going developments at local and national level. • Any other duties relevant to the effective and efficient operation of the service. TO SUPPORT DELIVERY OF FURTHER EDUCATION AND TRAINING PROGRAMMES • Assist in the recruitment and sign up of learners for these programmes. Advise on possible course trends to respond to demand and feed this information back to co-ordinators. • Participate in appropriate staff development and training as agreed with line manager. • Any other duties relevant to assisting the effective and efficient operation of the service. This job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time by the CE, DFET or AEO and to contribute to the development of the post while in the role QUALIFICATIONS/EXPERIENCE Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent. OR Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher. OR Have appropriate relevant experience which encompasses equivalent skills and expertise. SKILLS Have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service Competency Frameworks for the Irish Public Service. Be capable and competent of fulfilling the role to a high standard. COMPETENCIES • Team Working • Interpersonal and Communication Skills. • Information Management/Processing • Delivery of Results. • Specialist Knowledge, Expertise and Self Development. • Drive and Commitment to Public Service Values. LEADERSHIP POTENTIAL: • Is flexible and willing to adapt, positively contributing to the implementation of change. • Contributes to the development of policies in own area and the broader Department / Organisation. • Seeks to understand the implications of taking a particular position on issues and how interdependencies need to be addressed in a logical and consistent way. • Maximises the contribution of the team, encouraging ownership, providing support and working effectively with others. • Formulates a perspective on issues considered important and actively contributes across a range of settings. ANALYSIS AND DECISION MAKING: • Is skilled in policy analysis and development, challenging the established wisdom and adopting an open-minded approach. • Quickly gets up to speed in a complex situation, rapidly absorbing all relevant information / data (written and oral). • Uses numerical data skilfully to understand and evaluate business issues. • Identifies key themes and patterns in and across different sources of information, drawing sound and balanced conclusions. • Sees the logical implications of taking a particular position on an issue. • Is resourceful and creative, generating original approaches when solving problems and making decisions. DELIVERY OF RESULTS • Assumes personal responsibility for and delivers on agreed objectives / goals. • Manages and progresses multiple projects and work activities successfully. • Accurately estimates time parameters for projects and manages own time efficiently, anticipating obstacles and making contingencies for overcoming these. • Maintains a strong focus on meeting the needs of customers at all times. • Ensures all outputs are delivered to a high standard and in an efficient manner. • Uses resources effectively, at all times challenging processes to improve efficiencies. INTERPERSONAL AND COMMUNICATION SKILLS: • Communicates in a fluent, logical, clear and convincing manner verbally and in writing. • Is able to listen effectively and develop a two-way dialogue quickly. • Maintains a strong focus on meeting the needs of internal and external customers. • Effectively influences others to take action. • Works to establish mutual understanding to allow for collaborative working. • Works effectively. • Is proficient in all aspects MS Office, high level of computer literacy. SPECIALIST KNOWLEDGE, EXPERTISE AND SELF DEVELOPMENT • Clearly understands the role, objectives and targets and how they fit into the work of CMETB Training Services / Organisation. • Develops the expertise necessary to carry out the role to a high standard and shares this with others. • Is proactive in keeping up to date on issues and key developments that may impact on own area, the Department and / or wider public service. • Consistently reviews own performance and sets self-challenging goals and targets. • Has significant expertise in his/her field that is recognised and utilised by colleagues. DRIVE AND COMMITMENT TO PUBLIC SERVICE VALUES: • Consistently strives to perform at a high level. • Maintains consistent effort under pressure and is resilient to criticism or setbacks at work. • Demonstrates high levels of initiative, taking ownership for projects and demonstrating selfsufficiency. • Is personally trustworthy and can be relied upon • Places the citizen at the heart of all processes and systems. • Upholds the highest standards of honesty, ethics and integrity. SALARY €35,259 per annum, less statutory deductions
General Operative
Company Background Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees. Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US. You may know us by our brands Kerrygold, Dubliner, Pilgrim’s Choice, Avantage, Forto, and BEO. Ornua’s Values At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas , Make It Happen , Be Our True Selves , Show You Care and Achieve Great Things Together. Ornua’s Growth At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious ‘Path to Prosper’ strategy. We have delivered significant growth in our core business and. we have ambitious plans for continued growth over the next five years. Why This Role is Valuable As a General Operative, your primary responsibility is to ensure the efficient and accurate filling of various products into tubs or foil. This involves a comprehensive understanding of the product range and the ability to manage machine settings using work instructions. This role requires a proactive approach to troubleshooting, a keen eye for detail, and a commitment to maintaining high-quality standards throughout production. Key Areas of Responsibility:
Beach Warden/Supervisor
PARTICULARS OF EMPLOYMENT AGE In order to be appointed as Beach Warden/Supervisor, successful applicants must be aged 18 years or older, in advance of appointment. CITIZENSHIP Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. LEAVE: Annual Leave will be granted in accordance with the provisions of the Organisation of Working Time Act, 1998. DUTIES Duties will include, but may not be limited to: • Supervising Litter Patrol staff in keeping free of litter, assisting where necessary. • Patrolling the main beach area (strand, car parks, entrance etc.) to observe possible traffic problems and breaches of Beach Bye-Laws and the Litter Pollution Act. • Being polite and courteous to members of the public and assisting with any reasonable enquiries for information etc. (e.g. directions). • Responsible for the completion of timesheets in relation to Litter Patrol staff at Rosslare Strand & Carne. • Travelling between Rosslare Strand and Carne as necessary through the Summer Season. • Working under the direction of the Environment Section of Wexford County Council. • Any other duties, which may be assigned from time to time. REMUNERATION Hourly rate is €16.0149 HOURS OF WORK: Working Hours will be Monday, Tuesday, Thursday, Friday, Saturday and Sunday 9.00 am to 12 noon weekdays and Saturday and Sunday 9.00 am to 1.00 pm with 1 hour for lunch each day for the period from 30th May to 7th September, 2025. At busy weekends it may be necessary to work outside of these hours. For hours worked outside of these hours, time in lieu will apply. SELECTION PROCESS Applications will only be accepted on the official Wexford County Council application form as advertised with the post. Four completed application forms (Original form plus 3 copies) must be forwarded to The Human Resources Officer, Wexford County Council, Carricklawn, Wexford, no later than the closing date and time of: 5.00 pm on Thursday, 17th April, 2025. Please do not include a CV, additional information may be submitted on a separate sheet if necessary. Do not forward any certificates or references with this form, unless requested to do so. Application forms received after closing time and date will not be considered. The selection process may include any or all of the following: - • The number of persons seeking admission to a competition generally exceeds that required to fill the available posts and while candidates may meet eligibility it is not practical to interview everyone. In those cases, the Local Authority may employ a shortlisting procedure. The number of candidates to be invited for interview shall be determined by the local authority. The shortlisting will be carried out by or on behalf of the Local Authority against criteria specified for the position and only on the basis of the information contained in the candidates application form; • Completion of an online questionnaire or any other tests or exercises deemed appropriate by the Local Authority; • A competitive preliminary and/or final interview, conducted by or on behalf of the Local Authority, this may include interviews being held remotely; • The Local Authority may create a panel from which future temporary and permanent vacancies at the specified grade may be filled. Any attempt by a candidate, or by any person(s) acting at the candidate’s instigation, directly or indirectly, by means of written communication or otherwise to influence in the candidate’s favour, any member of the staff of the County Council or person nominated by the County Council to interview or examine applicants, will automatically disqualify the candidate from the position being sought. Wexford County Council will not be responsible for any expense a candidate may incur in attending for interview.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Safety & Security Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To take the day-to-day lead role in advising and guiding the Housing Executive in the prevention of and response to abusive behaviours towards staff, working in partnership with key stakeholders. REQUIREMENTS: 1. A) Possess a degree or equivalent level qualification (Level 6*). or B) Can demonstrate at least 5 years’ relevant experience and can demonstrate evidence of equivalent continuing professional development of experiential learning. *Refer to Qualifications Framework for equivalencies. It will be the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Energy Advisor
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: The Energy Advisor will provide a telephone and outreach service engaging with customers, to enable, empower and inform them on energy efficiency. To give customers impartial advice and information on energy efficiency e.g. home water heating and consumption, renewable energy and low carbon transportation options. The role will involve either working as part of the Customer Service function, managing all customer energy query types in line with Service Level Agreements and Key Performance Indicators, or in the Outreach Service, providing advice by attending events, or giving presentations in schools and in at community advice sessions. REQUIREMENTS: 1. Either A) Possess a minimum of a BTEC Higher or equivalent (Level 4*) of qualification OR B) Can demonstrate at least two years relevant customer service experience with evidence of training / learning in energy advice matters. (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Regional Investment Planning Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: To assist the Regional Investment Planning Manager in ensuring that regional, area and estate-based investment programmes, plans and strategies are in place to deliver the Asset Management Strategy and 10 Year Investment Plan. REQUIREMENTS: 1. i) Possess a degree or equivalent Level 6 qualification PLUS 2 years’ relevant experience OR ii) Can demonstrate equivalent continuing professional development or experiential learning AND a minimum of 3 years’ relevant experience APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Customer Services Unit Advisor
Key Responsibilities This will include the delivery of a range of services including, but not limited to: 1. Responding in a timely and professional manner to customer contact using a range of communication methods. 2. Recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 3. Communicating with customers to understand their query and accurately recording the priority of a wide range of maintenance and heating repairs. 4. Liaising with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 5. Using a wide range of computer packages to record, manage and retrieve information, for example IT systems to accurately record repairs. 6. Implementing/advising on policies and procedures including response maintenance and other business areas where required. 7. Take an active and positive role within the team, working together to meet business objectives. 8. Monitoring and escalating maintenance performance issues to CSU Supervisor and CSU Manager where appropriate. 9. Recording grounds maintenance repairs and booking appointments for grounds maintenance inspections. 10. Arranging gas and other required Health and Safety checks by appointment. 11. Carrying out customer surveys when requested. In addition to the main duties detailed above, the post holder may also be expected to carry out other specific duties relevant to the Customer Services Unit in which they successfully obtain a post. Examples of such duties may include but are not limited to: 12. Providing support to the public counter when required. 13. Providing administrative support to Income Collection Units as required. 14. Attending business meetings to support CSU management as necessary. 15. Triaging homeless applicants, accurately recording information and passing this to the appropriate staff member. 16. Providing support to the telephony unit as required. General 17. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management, when required. 18. To ensure continued and effective working relationships with key internal and external stakeholders. 19. To promote continuous service improvement by working with customers and other Agencies to improve service delivery. 20. To represent the CSU team as required and provide support and cover for the other team members as and when required. 21. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 22. To adhere to the core values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 23. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 24. To participate and/or facilitate working groups, committees and other internal forums as required. 25. To undertake any duties deemed appropriate to the achievement of the purpose and function of the post in order to ensure team resilience and meet organisational need. 26. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 27. To analyse and solve technical problems by investigating potential solutions working both individually and as part of a team. 28. To manage their own performance and be flexible and responsive to change. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience 1. Possess five GCSEs or equivalent qualification plus at least one year’s customer service experience. Or Can demonstrate at least 2 years’ customer service experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training. Knowledge, Skills and Experience (continued) 2. Experience in using a range of computer packages including Word, Excel, Outlook, etc. Knowledge, Skills and Experience (continued) 3. Experience in dealing appropriately with customers in a challenging environment (to be assessed at interview) 4. Applicants must demonstrate (to be assessed at interview) • Ability to actively listen • Attention to detail and organisational skills • Knowledge of a service or product • Ability to work as part of a team • Conflict resolution skills Location* All of our employees are assigned a base location, which for this role will be the Housing Centre, 2 Adelaide Street, Belfast, BT2 8PB. The role includes regular travel throughout NI. Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December, and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions. Other Benefits There are many benefits of working for the Housing Executive including: • Learning and development opportunities • Flexible working and family friendly policies • Volunteering and fundraising policy • Cycle to Work Scheme • Onsite Occupational Health services which includes flu jabs and complementary Fitech health and wellbeing assessments • Inspire Workplaces – providing free, confidential counselling and support to employees 24/7 • Corporate gym membership, fitness classes and access to our inhouse gyms available at Housing Centre, Belfast and Marlborough House, Craigavon. Pre-Employment Checks Appointment is subject to; (i) A satisfactory medical declaration. (ii) Receipt of satisfactory references. References will only be sought as part of a pre-employment check prior to appointment. One reference must be a current employer or, if not currently employed, the most recent employer who would have knowledge of the successful candidate in a working environment. Candidates must be specific when providing address/contact details for referees. (iii) A satisfactory Access NI Basic Disclosure Check through a Responsible Body. Please note that a criminal conviction does not necessarily debar any applicant from obtaining employment. (iv) Providing the required documentation to satisfy the essential criteria i.e. proof of qualifications. It is important to note that if you do not provide the requested documentation you will not be able to take up post. (v) Documentation Checks for the Prevention of Illegal Working - It is your responsibility to demonstrate you are entitled to work in the United Kingdom. If you are unable to produce the relevant documents, or the documents are not satisfactory, the offer of employment may be withdrawn. You will be required to produce original documents to verify your identity, one of which must be photographic identification. Canvassing Canvassing, in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate.
