Waiting Staff

Waiting Staff

Brand Dunne and Crescenzi Posted Date 4 hours ago(03/04/2025 09:19) Job ID 2025-23503 # of Openings 1 Category Waiter / Waitress Type Full Time

Espresso Catering Ltd Floor staff

Overview

Floor Staff Processes orders from customers and serve food and drink at the tables.

Responsibilities

• Greet and escort guests to tables.
• Take orders, by writing in your notebook, from clients for food and drinks at the restaurant.
• Serve food and drinks in accordance with the Standard of Service
• Discharge excellent customer care in carrying out duties.
• Charge for food and drinks and services, under more experienced staff’s supervision, or, once the required training has been undertaken and/or the required expertise has been acquired, independently.
• Operate a cash register, once the required training has been undertaken and/or the required expertise has been acquired.
• Arrange and set the tables.
• Clear and set up tables, as well as to keep tables and dining areas clean and set for new diners.
• Register table reservations and check on line reservations every half hour.
• Ensure that the dining areas are kept clean at all times including the terrace, shop front and rear areas.
• Serve alcohol in line with the Irish alcohol regulations *if 18 years old
• Operates a professional coffee machine and makes high quality coffees and hot beverages
• Check bathrooms every two hours and carry out necessary cleaning if the cleaner has finish routine.
• Refer all allergen requests to the managers and chefs.
• Report to the manager on routine maintenance issues
• Refer all customer complaints to the managers.
• Additional duties as required, to comply with any reasonable request by the Head Chef, supervisor or Management.

Experience

· Preferably at least 2 years experience in a busy restaurant and have a good understanding of Italian food and wines.

Qualifications

• Possess a HACCP certificate.
•  Knowledge of Health and Safety rules and procedures.
• Knowledge of Italian food and wine
• Ability to establish priorities, and to proceed with objectives.
•  Previous experience in a similar role.

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