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The role of a Back-Roads Touring Tour Leader Our Tour Leaders play a pivotal role in ensuring the seamless operation of our tours, overseeing every detail and guiding the experience while working remote on the road. This involves: A genuine passion for Ireland- You should have a passion for learning and a drive to continuously grow and expand your knowledge. Provide engaging, in-depth commentary on destinations, routes, experiences, local life, and everything seen along the way. Oversee tour-related paperwork, manage expenditures, and ensure accurate completion of accounting and administrative tasks. Lead exciting group activities and foster a vibrant, social atmosphere within the group. Engage daily with various suppliers to ensure smooth tour operations. Prioritise group safety and enjoyment, acting as the first point of contact in case of incidents or crises. Embrace the significant responsibility of being directly accountable for the tour's successful execution. What we look for in our Tour Leaders Our Tour Leaders are the heartbeat of our brand and personify what we want to achieve as a business. Our Tour Leaders: Bring in-depth local knowledge of the destinations where you would lead tours, combined with a genuine passion for the places and cultures we explore. Prioritise safety every day to ensure smooth and secure experiences for our guests.# Are highly organised with the ability to plan ahead and anticipate needs. Possess exceptional problem-solving skills to handle diverse and sometimes challenging situations. Embrace challenges with enthusiasm, knowing that every day on the job brings new and exciting experiences. Exhibit a positive attitude and maintain a professional demeanour in all interactions. Demonstrate excellent customer service and strong interpersonal skills, making every guest feel valued. Effectively manage customer expectations, ensuring satisfaction at every step of the journey. Thrive both independently and as part of a team, working closely with drivers, local suppliers, guides, and our Operations Team to contribute to the bigger picture. Proficiency in the local language is highly recommended, though fluency isn't always required. We welcome applications from all backgrounds, particularly those with previous experience as a Tour Leader or transferable skills that align with what we expect from our Tour Leaders on the road. Eligibility To join Back-Roads Touring, you must be eligible to work in the destinations we visit. This may include: A UK and/or European Passport; UK Right of Abode/Residency; or UK Ancestry or other Working Visa Requirements To apply, you must have the following: Availability from April until September (which are our busiest months) Tour Leading experience (advantageous but not essential) Confidence in public speaking Familiarity with Microsoft Excel & SharePoint (preferred) Benefits of Being a Back-Roads Tour Leader Share your passion for travel and culture with enthusiastic guests. Create unforgettable, life-changing experiences for customers. Be part of an award-winning On-Road team of travel experts. Deliver premium, high-end tour experiences on the road. Enjoy a competitive salary along with an excellent expense package. Immerse yourself in local accommodations, meals, and experiences alongside customers. Benefit from mentorship by experienced Tour Leaders and support from our Operations Team. Receive comprehensive training, including On-Road practice, city tours, and interactive classroom sessions. Global Touring Values Our values aren’t just words on a page. They’re the backbone; the steering wheel; the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient combines to achieve the rich consistency fueling the soul of Global Touring. Stay Curious We are natural born explorers. Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes. We’re excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo. Value ideas over hierarchy. Have the courage to take risks. Don’t let perfection prevent growth. Choose Transparency We take the right way, not the easy way. We’re straight up even through the toughest conversations; tackling challenges head-on and with integrity. Honour commitments. Communicate with clarity. And build relationships based on mutual respect. Forget hidden agendas, we treat everyone fairly – despite a preference for instant coffee. Don’t pass the buck If we do it, we do it well. We are empowered to make decisions based on data and experience – holding each other accountable along the way. Spare the excuses. Be fearless in the pursuit of results. And take responsibility – even when no one’s looking. There will be bumps in the road; that’s ok. We own our mistakes and learn from the challenges as well as the successes. Together we go further Across oceans and office desks, it’s more than a love for travel that keeps us connected. There are no silos here; we are each other’s toughest critics and loudest supporters – especially around the ping pong table. People with diverse backgrounds, different identities and varied experiences make our company exceptional. We embrace alternate perspectives, recognise each other’s strengths and champion collective genius.
Supervisor
Main purpose of the role:, Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: € 2 years€,, experience in a customer service facing role is desirable € Excellent communication skills € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € The ability to organise work, delegate responsibilities and support team members in the store. Main duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace € Set the standard for other employees in relation to rotation, merchandising and facing off € Assist in the induction, training and development of employees € Deal with all customer queries efficiently, professionally and consistent with store policy € Engage with new initiatives and embrace new ways of working.
Butcher
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: € Craft butchery course is desirable € Numerical skills € Excellent communication skills € Previous customer service experience is an advantage € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € A passion for food and the ability to inspire shoppers € HACCP training is beneficial but not essential. Main duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Maintain retail cuts at a high standard in accordance with customer needs € Drive sales through ensuring SOPs and store standards are met on a daily basis € Merchandise and present department to the highest standard € Implement planograms correctly € Control stock rotation so that quality and freshness of goods is of the highest standard € Manage waste and shrink in the department € Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives € Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds €,Engage with new initiatives and embrace new ways of working.
Evening Supervisor
Main purpose of the role:,, , Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times., The ideal candidate will have/be: € Minimum 1 years€,, experience in a customer service facing role € Excellent communication skills € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € The ability to organise work, delegate responsibilities and support team members in the store Main duties: € Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based € Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace € Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented € Set the standard for other employees in relation to rotation, merchandising and facing off € Assist in the induction, training and development of employees € Deal with all customer queries efficiently, professionally and consistent with store policy € Engage with new initiatives and embrace new ways of working ,
Deli Assistant
Main purpose of the role:, Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: € HACCP training is desirable but not necessary € Excellent communication skills € Previous customer service experience is an advantage € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € A passion for food and the ability to inspire shoppers. Main duties: € Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based € Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures € Cook, prepare and display the foods sold throughout the day € Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day € Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers € Deal with all customer queries efficiently, professionally and in line with store policy.
Dental Nurse
We have an exciting opportunity for a Dental Nurse to be part of our family run group of Practices and to join our team in 372 Cregagh Road. The successful applicant will work 40 hours per week from 8:30-6:30pm on Mondays, 8:30-5:30pm Tuesday to Thursday and 8:30-4:30pm on Fridays. Duties will include assisting the dentist, sterilising dental equipment, keeping the surgery clean and occasional reception duties. Promoting high standards of patient care at all times is vital. Essential Criteria:
Sales Assistant
ROLE To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency. Please note that this role is temporary covering seasonal sales. QUALIFICATION AND EXPERIENCE Essential Criteria Hours Zero Hour Contract, Monday to Sunday, as per business needs. Previous unsuccessful applicants within the last 2 months need not apply. Flexibility is required
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Simon Community -Saul Street, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Chef
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Chef with catering experience to join our team based at City of Derry Airport, Derry/Londonderry. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Hygiene Shift Supervisor
We are seeking a Hygiene Shift Supervisor for our Client, Allied Bakeries, a national UK bakery based in East Belfast. The successful candidate will be responsible for leading across a 4 shift based Hygiene Team ensuring co-ordination of the team, allocating cleaning tasks and ensuring completion of tasks to the required standards through monitoring and coaching . Salary : £37,000 per annum Working hours: Rotational days and nights Monday, Tuesday, Friday and Saturday 5:00pm to 5:00am for two weeks Tuesday, Wednesday, Thursday 5:00am to 5:00pm for 2 weeks Job Benefits: - Enhanced holiday entitlement - Pension Scheme with Life Assurance, starting at 4% matched by the business up to 10% - Extra Slice’ scheme which provides great savings for more than 500 business/outlets including Tesco, Sainsbury, M&S & Curry's plus healthcare, gym discounts and holidays. - Cycle to work scheme - Employee Assistance Programme - Free car parking Job Duties: - To ensure the factory is deep cleaned and kept to the required ABSS, BRC & customer standards and that the site maintains an audit ready status at all times - To take the lead in Health & Safety, ensuring that all aspects of site procedures are adhered to and all staff are working safely at all times - To ensure site facilities, changing areas, offices, canteen and site perimeter are kept clean and to a high standard Job Criteria: Essential: - A minimum of 3 years' experience within a FMCG environment is essential - Strong leadership, communication and interpersonal skills - Experience of leading a team is essential - The ability to plan and prioritise workload is essential - To be Proactive and a self starter - To demonstrate good attention to detail - Management of hygiene systems and control of chemicals and equipment is desirable - Waste and recycling management experience is desirable - The ability to carry out training eg., Health & Safety, IOSH, Internal Auditing, Risk Assessments and Pest Management Desirable : - Experience of dealing with auditors is desirable - Experience in conducting performance reviews is desirable Additional Information: If you're interested in this role please send your CV to Kinga.McVeigh@industrialtemps.com or call our Belfast office on 028 9032 2511 and ask for Kinga for more information. Closing Date: Friday 29th November 2024 INDUSTRIAL TEMPS IS AN EQUAL OPPORTUNITIES EMPLOYER
