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We are currently recruiting a Consumer Relations Executive . As part of the Consumer Relations team individuals in this role will be responsible for the effective execution of all administrative tasks relating to customer complaints and non-conformances for Pilgrim's Europe; ensuring the timely provision of information and resources to others. This will include for example administering the customer complaints database, interacting directly with customers (retailers) and consumers (general public) as a representative of the company, collating complaints information, producing corresponding reports and supporting meetings. Responsibilities: The company Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Technical Projects Co Ordinator
My job The Research & Data Specialist will be crucial in ensuring that projects are managed well and adhere to agreed milestones, budgets, and reporting requirements. The funding for these projects can be from internal budgets or from external funding sources such as Horizon Europe, Innovate UK, and Invest Northern Ireland. Therefore, a key part in this role is liaising with external academic institutions and businesses to build and maintain effective relationships. This role is also critical in compiling the R&D claim across a wide number of internal stakeholders. Responsibilities: The company Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Maintenance Technician
My job We are currently recruiting a Maintenance Technician to deliver and sustain the reliability agenda outlined by the GL/PSM, providing first line support to all plant and process. Be an active team member in problem solving and Continuous Improvement (CI) initiatives, using lean tools and techniques, having the ability to effectively communicate both ‘upwards’ and ‘sideways’ and deliver value through service. Responsibilities: Leadership The company Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Production Stream Manager
Purpose Use the principles of OPEX to develop a team who can deliver safety, quality, service, and the goals of the business while meeting customer expectations. Key Accountabilities: Safety is a condition • Build a culture of behaviour-based safety with team members. • Reduce hazards, risks, and incidents by observing the behaviour of the team and determining what follows when this behaviour occurs. • Ensure that all processes and tasks have formal risk assessment and corrective actions have been completed as a priority. • Embrace “Go for Zero” by promoting positive behaviours, root causing near misses and coaching Group Leaders to manage safety in their areas. • Ensure that all team members have the appropriate training to do their required task in a safe manner. • Track, report and improve safety performance metrics. Production Stream Strategy • Create a strategic plan using the master schedule tool to align with the business goals. • Communicate the progress against targets regularly up and down the organisation ensuring that KPI’s are being maintained at the required rate. • Ensure that each team member understands their role in delivering our business goals. Build a high performing team • Organise recruitment and induction processes. • Communicate regularly and ensure goals and targets are cascaded through MySucess and team forums. • Ensure the skill levels in the production stream are maintained as per the site training standard. • Adopt appropriate OPEX tools and upskill the team creating a culture of learning. • Encourage team members to work to their strengths and ensure that relationships are developed cross functionally. • Remove any obstacles which may prevent team members from completing their roles effectively. • Reward both successes and ideal behaviours when demonstrated and address any performance issues promptly and discretely. OPEX Improvement • Use visual management to communicate key metrics and problem-solving information. • Set standards, raise standards, and confirm standard work across safety, quality, environmental, manufacture and asset management. • Create and maintain master performance data sets for all skus and all processes. • Identify key problems areas and set targets to improve process reliability. • Use data analysis to make problems visible, quantifiable and to guide decisions. • Setup 5s standards and ensure work zone ergonomics are optimised. Deliver value for the business and for the customer • Maintain ATP in the production stream. Address escalations promptly. • Manage projects in accordance with the site goals and gap up activity timelines. • Identify and remove bottlenecks or sku complexity constraints in manufacturing or service areas. • Optimise labour and waste and everything that impacts OEE. • Promote RFT manufacture and do not pass on poor quality. Focus on and improve key priority metrics using Problem Follow up tools and 8 step methodology where appropriate. Use business risk and value to prioritise. Skills & Knowledge Desirable • Experience in a FMCG Industry • Understanding of safety, quality, environmental and asset management systems. Essential • Experience in Manufacture / Continuous Improvement / OPEX. • Strong communication skills and the ability to influence • Strong analytical & problem-solving skills. The ability to influence culture standards. • Natural coaching ability. Qualifications [Accredited] Essential • Intermediate Food Safety, Level 3 HACCP and IOSH managing Safety or equivalent experience level. Desirable • Degree in Manufacture / Engineering / Science or another appropriate discipline.
Operations Manager
DUTIES/ RESPONSIBILITIES · Working as part of the operations management team to maximise production efficiencies, namely output, quality, yield, labour utilisation, packaging and utilities. To minimise the sites overhead and unit costs. · To lead and develop the management team under your area of responsibility by also integrating planning, engineering, technical and services so as to create one focused management team. · To ensure a pro-active engineering and development process, particularly for equipment and layout upgrades. · Improve the sites technical and hygiene levels to match best in industry standards · To ensure a communication flow and involvement for the entire workforce, maintaining good industrial relations, the consistent application of systems (particularly Equal Opportunities) and regular contact with shop stewards. · To devise and implement comprehensive and pro-active training for all members of your respective production teams and to ensure that these training plans are complimentary to best achieve site objectives. · To maximise labour utilisation namely reducing absenteeism labour turnover and reviewing shift structures, flexibility and holiday planning. · To be responsible for ensuring food safety, integrity, legality and quality at all times. · To provide an effective Health and Safety service for the areas under your control and to ensure that these are complimentary to the site health and safety plan. · To monitor and control any negative environmental impact arising from the processes within area of responsibility; ensuring that all direct reports and colleagues are briefed and clear in regards to their responsibilities as outlined in the Moy Park Group Risk Management System Manual. MEASURABLE OUTPUTS KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential Desirable · Graduate calibre and has been operating at a relevant managerial level within food manufacturing environment. · Strong People Management skills and experience gained at middle to senior management level. · Extensive knowledge of food processing, preferably gained within a primary environment. · Performance driven with a proven track record of success in FMCG Processing environment. · Consumer and customer orientated with proven track record in customer facing capacity e.g. audits, pre production launches etc. · Strong leadership skills with a proven track record building successful teams. · A role model, possessing excellent communication and interpersonal skills with the ability to coach and mentor. · Well organised and self motivated. · Numerate and possessing good analytical skills, with experience of tracking production statistics, variances, KPIs etc. · Poultry processing background. · Further processing background. · Proven track record in innovation and driving continuous improvement initiatives. · Third level qualification preferred. · Proven track record in innovation and driving continuous improvement initiatives. HEALTH AND SAFETY RESPONSIBILITIES Responsible through normal channels of communication for implementing the company procedures for Health and Safety matters. You will take all reasonable practicable measures to ensure the health and safety of all persons working under your control. You have a general duty of care for all employees, visitors, the environment and contractors working in you departments. You will be responsible for ensuring that Managers, Team Leaders and personnel under your control are made aware of the Moy Park Health and Safety Policy and safety rules and that the appropriate training and information on health and safety mattes are given. · Understand the Moy Park Health and Safety Policy, Company Safety Rules and Statutory requirements applying to all operations under your control. · Ensure that the arrangements made by the Company to secure the Health and Safety of employees are implemented. · Ensure that all employees in you departments are trained and given such information, instruction and supervision as may be necessary to enable them to work safely, without injury to health. · Ensure that all persons in your department are trained and given such information, instruction and supervision as may be necessary to enable them to work safely, without injury to health. · Ensure that all persons in your department know the procedures for reporting accidents · Ensure that all persons in you department are made aware of the location of the first aid facilities · Ensure that all person in you departments are familiar with the routine in case of fire or other emergency that might require evacuation of the workplace · Ensure that all accidents and dangerous occurrences are investigated promptly and reported, stating the cause of the accident and/or occurrence and the action taken or recommended to prevent recurrence · Ensure that hazards in the departments are identified and that risk assessments are completed, to the appropriate standard. · Ensure that all substances under your management have suitable and sufficient risk assessments (COSHH) completed (if appropriate), are stored in the correct manner and that copies of all COSHH assessments are passed to the Health and Safety Advisor for inclusion in the COSHH Manual. · Continually seek to develop safe practices and safe systems of work · Set an example in safe behaviour · Where applicable, ensure that all plant, machinery and equipment is safe to use and in particular, that all dangerous parts of machinery are guarded and that the guards provided are correctly fitted, adjusted and maintained, whilst the machinery is in motion or use · Ensure that overalls, protective clothing and equipment provided is adequate for the purpose intended and is used by all persons as appropriate · Ensure that good housekeeping and hygiene standards are maintained throughout your areas of responsibility · Ensure that appropriate remedial action is taken in respect of all reported defects and complaints relating to Health and Safety. · Ensure full honest co-operation with the appointed Safety Representatives where appointed, in matters relating to Health and Safety. · Ensure full co-operation with HR Manager and appointed claims investigator in matters relating to employers liability claims · Ensure that at least 4 times per year, systematic and comprehensive safety inspections are carried out throughout your departments/areas. A copy of the report must be submitted to the Health and Safety Advisor. Corrective action must be implemented on the basis of all written reports and on other performance indicators. · Ensure that where a contract has been agreed to carry out a task within your department the system relating to temporary employees or contractors is followed. COVID Responsibilities · Management and Supervision of social distancing at all times. Lead by example and ensure all social distance rules are being followed. Do NOT turn a blind eye. · Ensure all Marshals and anyone who has a responsibility for social distancing are competent and trained. · Ensure all employees are washing their hands for 20 seconds and sanitising, on entrance and exit of factory and in toilet facilities. · Hygiene and housekeeping is maintained – keep up the standard of sanitisation and cleaning across the site, If there are gaps/problem areas report them. · Ensure all shared equipment is sanitised between use e.g. forklifts, electric pallet trucks, temperature probes, computers etc. · Ensure all of your team members have and are wearing their own visors (including you). Where an employee cannot wear one due to medical issues evidence should be provided. · Ensure visors are not shared between other team members and that everyone’s visor is cleaned daily and stored safely. Any damaged visors should be replaced immediately. · Ensure all hand sanitiser stations are being used and where you see one is empty – DO NOT ignore and expect someone else to fill it, report and get it refilled immediately. · Ensure all employees go through the thermal imaging camera, where and employee fails to do this they should be investigated immediately. · Support those in the Social Distance Marshal roles and where reports have been made for failures to follow social distancing regulations act upon them. Communicate any ideas to improve social distance to the Social Distance Team lead/ Operations Managers or Factory Manager. Any employee breaching employee health and safety responsibilities will be liable for investigation which may result in disciplinary action in accordance with the Company’s disciplinary policy. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Store Manager
Assistant Store Manager - Mary Street At Three we’re used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking, you can’t stagnate in this job, and you’ll be part of a charming bunch of people that will become lifelong friends. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you’ll get to build strong relationships with customers and colleagues alike. Join us as an Assistant Store Manager Our Assistant Managers have a passion for people & technology and are committed to helping our guests discover lifestyle solutions and digital services that enhance our guests lives. We look for individuals who can also demonstrate a flexible and positive approach to problem solving. You will be a step ahead of customer’s expectations to engage and deliver a personalised experience. There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Retail Store Manager
Retail Store Manager - Ennis At Three we’re used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal . Our Retail teams play a critical part in our enhanced store experience. Never has there been a more exciting time to join a team of open, honest and passionate employees. Three is forward thinking, you can’t stagnate in this job, and you’ll be part of a charming bunch of people that will become lifelong friends. There’s an energy here that’s infectious; we defy convention and we’re always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you’ll get to build strong relationships with customers and colleagues alike. Join us as a Retail Store Manager There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Administrative Scheduler
Key Responsibilities 1. To accurately diagnose and record maintenance repairs for Housing Executive tenants and triage customer calls to establish work orders for issue to DLO operatives. 2. To schedule or reschedule all appointments to suit customers and or business needs. 3. To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs. 4. To communicate and liaise with a range of internal and external stakeholders including customers, DLO Supervisors and the NIHE CSU Unit to help deliver DLO’s maintenance services. 5. To build and maintain a knowledge and understanding of the schedule of rates. 6. To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs. 7. To take an active and positive role within the team, working together to meet business objectives. 8. To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information. General Duties 9. To provide a high level of internal and external customer service and following issues through to completion, while ensuring timely escalation to senior management, when required. 10. To ensure continued and effective working relationships with key internal and external stakeholders. 11. To promote continuous service improvement by working with tenants and other stakeholders to improve service delivery. 12. To represent DLO as required and provide support and cover for the other team members as and when required. 13. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 14. To adhere to the Core Values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 15. To participate and/or facilitate Working Groups, Committees and other internal forums as required. 16. To undertake any other duties, which may be assigned to meet organisational needs that are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. 17. To provide cover for colleagues in order to ensure team resilience and meet organisational need. 18. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 19. To analyse and resolve queries by investigating potential solutions working both individually and as part of a team. 20. To manage their own performance and be flexible and responsive to change. Admin Schedulers are required to cover the out of hours repairs service between 5pm and 8pm Monday to Friday and 8am to 2pm on Saturday on a rota basis. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with programmes and projects. Criteria Knowledge, Skills and Experience (i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year’s relevant general administrative experience OR (ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience OR (iii) Can demonstrate three years’ general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training *Refer to Qualifications Framework for equivalencies Knowledge, Skills and Experience (continued) Candidates must demonstrate the relevant number of years’ experience in each of the below areas: (i) Providing an administrative service (ii) Engaging with customers and staff to coordinate service delivery (iii) Using a range of computer packages, including Word, Excel, Outlook etc Knowledge, Skills and Experience (continued) Candidates must demonstrate (To be assessed at interview): • Excellent communication skills • Ability to work accurately to deadlines • Strong customer orientation • Excellent attention to detail • Ability to work as part of a team Candidates may also be assessed against the relevant section of NIHE Behavioural Framework. Total Financial Package The salary scale for this post (Band 3) is currently £25,584 - £26,409 per annum. Successful candidates normally commence on the first point of the pay scale, however, depending on the successful candidate’s current financial package, skills and experience, we may be able to facilitate a higher starting salary. In addition to basic pay we also have an excellent pension scheme, with an employer contribution of 19%. As an employee you will pay a pension contribution rate between 5.5% and 10.5%. This is a contributory scheme with the contribution rate linked to salary. For further information visit the NILGOSC website. We also offer access to the NILGOSC Prudential Additional Voluntary Contributions (AVC) scheme which has a number of additional benefits Location* All of our employees are assigned a base location. This will be determined on appointment dependent on where vacancies exist. The below locations are available: • Cloughfern Depot, Cloughfern Avenue, Newtownabbey, BT37 0UH • Coleraine Depot, 1A Hillman's Way, Coleraine BT52 2ED Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. Admin Schedulers are required to cover the out of hours repairs service between 5pm and 8pm Monday to Friday and 8am to 2pm on Saturday on a rota basis. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions.
Phlebotomist
Phlebotomist – Holland & Barrett, Leicester – (Job Ref: 25/PBLC) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a phlebotomist within our clinic in a Holland and Barrett store in Leicester. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : Within a Holland and Barrett store in Leicester. Exact location is TBC. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week, across 5 days, including some weekends. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • Valid UK driving license Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at St Malachys College, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland