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Supervisor
Part-Time Key Holder Opportunity About the Role at Claire's, you will be responsible for: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Supervisor/Manager
About the Role As a 3rd Keyholder at Claire's, you will be responsible for: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Learning & Development Associate
About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries. Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs o6,000 people across ten sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. Abbott Ireland Nutrition Division Cootehill Cavan Abbott Nutrition produces a range of infant formulae in all pack sizes under the brand name “Similac”. To complement the range of “Similac” infant formulae, the facility also manufactures a range of follow on formulae under the brand name of “Gain”. The essential ingredient is liquid skim milk and this is combined with carbohydrate, vegetable oils, vitamins and minerals. The product is blended, pasteurised, dried and packaged at the site and once packaged, is distributed to Europe, South East Asia, the Middle East, Latin America and Canada. Established in 1975, Abbott Nutrition in Ireland is the largest powder manufacturing facility for the production of infant formulae within the Abbott Corporation worldwide. Approximately 1,000 dairy farms in Ireland and Northern Ireland supply quality milk to the Cootehill facility which processes 500,000 litres per day. This secure supply together with Ireland’s reputation as a green, clean environment is of significant strategic importance to Abbott Nutrition. This is an exceptional opportunity for a motivated and ambitious Learning and Development Associate to further their career by joining a Global Leader in the Nutritional Manufacturing industry. The primary objective of this role is to ensure the effective administration and maintenance of Learning and Development (L&D) systems and processes, at the Abbott Nutrition Cootehill site, while also sharing best practices across the broader Abbott Nutrition Network. Primary Function / Goals / Objectives
Administrative Officer
SECTION 1: THE ROLE The Administrative Officer is the most senior grade within a five-tier administrative structure. The administrative structure ranges from the entry grade of Clerical Officer (grade 3) through to Assistant Staff Officer (grade 4), Staff Officer (grade 5), Senior Staff Officer (grade 6) and Administrative Officer (grade 7). See Section 10 below. The Administrative Officer is a management position within the local authority and is assigned responsibility for the day-to-day administration and management of one or more sections or departments handling specific areas of the Councils activities, including the management of employees. The Administrative Officer is an operational team lead and a crucial level between frontline staff and senior management with responsibility for resource management and service delivery. The successful candidate will be expected to work closely with senior managers and elected representatives in delivering services to the highest standard and to contribute to the development and implementation of strategies and policies. The Administrative Officer is the primary point of contact and liaison with other departments or directorates in relation to all operational matters for the service delivery section or sections for which they are responsible. The Administrative Officer may represent the Council on committees and at meetings and may be asked to report on progress in their respective section(s) at Council meetings, Municipal District meetings, Strategic Policy Committee meetings etc. An Administrative Officer is responsible for the efficient management, direction, and deployment of resources for the department or service to which they are assigned and will generally work as part of a multi-disciplinary team within one of the Council’s Directorates to deliver a broad and diverse range of services. These may include human resources, housing, transportation, planning, infrastructure, environmental protection, recreation, amenity and cultural provision, community development and emergency services. The Administrative Officer is expected to carry out their duties with an understanding of the political context of local government and in such a manner that enhances public trust and confidence and ensures impartial decision making. SECTION 2: DUTIES: The post holder will work under the direction and control of the Senior Executive Officer or analogous grade or other officer designated by the Chief Executive or Director of Services as appropriate. The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 1. To be responsible for the management and administration of one or more sections or departments within the Council, including the management of staff and the planning and prioritising of work programmes. 2. To contribute to and implement the strategic and policy decisions of the Council by ensuring that work programmes within their area of responsibility are implemented to deliver on the Council’s corporate and operational plans. 3. To develop and maintain productive working relationships with all external agencies, bodies, elected representatives, committee members and other stakeholders, including providing information and assistance when required. 4. To communicate and liaise effectively with employees, managers in other sections, senior managers, customers and elected representatives and other stakeholders in relation to operational matters for their section. 5. To research, analyse and communicate information on specific issues and policies as appropriate, including compiling, preparing and presenting reports, presentations, correspondence etc. 6. To represent the local authority on committees and at meetings and to report on progress in his or her respective section or department as required. 7. To provide support and administrative assistance in the delivery of projects as required. 8. To be responsible for the day to day financial management of capital and operational expenditure in the department or section, including preparation of budgets and maximising funding opportunities where appropriate. 9. To identify opportunities for improvements in the service delivery, value for money and other efficiencies within the relevant area of responsibility and to use performance indicators effectively as appropriate. 10. To communicate, implement and manage change management initiatives within the relevant area of responsibility. 11. To manage and supervise employees in supporting roles, including assigning duties and workload, providing on-going support, handling day to day issues and identifying training and development requirements as appropriate. 12. To ensure that department or section operations are in compliance with all Council policies, procedures, practices and standards and in compliance with the principles of good governance, legislative requirements and Department of Housing, Planning and Local Government circulars and guidance. 13. Ensure compliance with relevant policies, procedures, legislation, standards, codes of conduct and general principles of good governance, including grievance and disciplinary, performance management and attendance management, at all times. 14. To provide assistance in the understanding and interpretation of the Council’s policies and procedures to employees in their area of responsibility and to customers and other stakeholders as appropriate. 15. To participate in corporate management activities and responsibilities appropriate to the grade. 16. To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. 17. To deputise for the line manager or equivalent as required. 18. To undertake any other duties of a similar level and responsibility, as may be required, or assigned, from time to time. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS Cork County Council may, following the interview process, form three panels for the post of Staff Officer from which future vacancies may be filled. 20% will be confined to the recruiting Local Authority, 50% will be confined to the Local Authority Sector, 30% will be filled by Open Competition. Suitably qualified persons are invited to apply for the following panel(s): • Panel A Confined to Local Authority Sector/Regional Assemblies (Be a serving member of the Local Authority Sector/Regional Assemblies) • Panel B Open Competition (Open to internal and external applicants) • Panel C Confined to the recruiting Local Authority or Applicable Regional Assembly (Be a serving member of the recruiting Local Authority/Regional Assembly) 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (1) (a) Have at least obtained Grade D (or a Pass), in Higher or Ordinary Level in 5 subjects (or 4 subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, AND (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in 3 subjects in that examination (2 subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics) OR (2) Have obtained a comparable standard in an equivalent examination, OR (3) Hold a third level qualification of at least degree standard, and (4) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. Confined competition (5) (a) Be a serving employee of a Local Authority/Regional Assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age. 5. Transport Holders of the post should hold a full driving licence for class B vehicles and shall be required drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. 6. Required Skillset In the context of the key duties and responsibilities for the post of Administrative Officer listed above, the ideal candidate should demonstrate through their application form and at the interview that they have knowledge/experience of: • The structure and functions of local government, of current local government issues, future trends and strategic direction of local government and an understanding of the role of the Administrative Officer in this context. • Relevant administrative experience at a sufficiently high level. • Experience of managing and supervising staff, including managing performance. • Experience of compiling, preparing and presenting reports, presentations, correspondence etc. • Effective budget and financial and resource management skills. • Knowledge and experience of operating ICT systems. • Excellent strategic ability, capacity to bring about change, and performance management skills. • Have the ability to communicate effectively with senior management. • Have the ability to plan and prioritise work effectively and be proactive and self-directed. • Work under pressure to tight deadlines and to take a strategic approach in the delivery of key policy objectives. • Manage and deal with conflicting demands within prescribed timeframes and deadlines. SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question. For each example please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome. The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form. Please note that, should you be called to interview, the board may look for additional examples of where you demonstrated the Knowledge, Experience, Skills and Competencies required for this post, so you should think of a number of examples of where you demonstrated each of the skills. Management and Change • Think and act strategically; • Develop and maintain positive, productive and beneficial working relationships; • Effectively manage the introduction of change and demonstrate flexibility and openness to change; • Looks critically at issues to see how things can be done better. Delivering Results • Contribute to the development of operational plans and lead the development of team plans; • Plan and prioritise work and resources effectively; • Establish high quality service and customer care standards; • Make timely, informed and effective decisions and show good judgement and balance in making decisions or recommendations. Leading, Motivating, Managing Performance and Communicating Effectively • Lead, motivate and engage employees to achieve quality results and to deliver on operational plans; • Effectively manage performance; • Have effective verbal and written communication skills. Judgement, Analysis & Decision Making • Research issues thoroughly, consulting appropriately to gather all information needed on an issue; • Understand complex issues quickly, accurately absorbing and evaluating data (including numerical data); • Integrate diverse strands of information, identifying inter-relationships and linkages; • Use judgement to make clear, timely and well grounded decisions on important issues; • Consider the wider implications, agendas and sensitivities within decisions and the impact on a range of stakeholders; • Take a firm position on issues s/he considers important. SECTION 5: TENURE The position is permanent and fulltime. The post is pensionable. Panels may be formed to fill this position and vacancies for Administrative Officer that may arise during the lifetime of the panels. SECTION 6: SALARY The Salary scale for the post is: €59,417 - €77,243 per annum €59,417, - €60,871, - €62,568, - €64,271, - €65,974, - €67,495, - €69,054, - €70,563 - (Maximum) €72,069, €74,649(1st LSI) (after 3 years satisfactory service on the Maximum, €77,243 (2 nd LSI) (after 3 years satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Planning and Local Government. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at a minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. SECTION 7: ASSIGNMENT / LOCATION OF POST Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation. SECTION 8: WORKING HOURS The working hours at present provide for a five day, thirty-five hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the Flexitime Policy. SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 30 days per annum. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997(as amended).
Sea Logistics Revenue Care Specialist
Your Role You will be responsible for ensuring adherence to our finance accounting policies, driving profitability, cost awareness and efficiency across the Sea Logistics organization. Your Responsibilities Good Reasons to Join A career path at Kuehne+Nagel Ireland is fast-paced and exciting, with opportunities for growth and learning; internal advancement is encouraged throughout the organisation. We are a Great Place to Work for the 11th consecutive year, reflecting the culture amongst our amazing teams who strive to go above and beyond every day. We pride ourselves on Diversity & Inclusion. We love to reward our employees even more and below are some of our excellent offerings in our generous Benefits package: Annual Salary review Bonus/Profit Share Generous Annual Leave allowances – including additional Birthday & Wellness day Additional Service Days Paid Sick Leave Company Pension Healthcare plan Bike to work scheme Tax Saver Travel Scheme Financial Advisory initiatives Paid Family leaves Recognition Awards Employee Assistance Program Wellbeing support About Kuehne+Nagel With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Corporate Receptionist
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Customer Experience Location: On-site –Cork, IRL If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Executive Assistant
Summary Job Purpose The Chester Beatty wishes to recruit an Executive Assistant for the Director’s Office. This new role offers an exciting opportunity for an experienced executive assistant to join this busy and dynamic office at the heart of the museum. The primary focus of this role is to assist the Board Secretary in providing a high level of executive support to the Director, and representing the Director’s Office to staff and external stakeholders with a high degree of integrity, discretion and professionalism. The successful candidate will have or quickly gain a full understanding of the Director’s Office goals and objectives, and of the museum’s policies and strategy, as well as a keen interest in the collections. The post will be suited to a professional and self-motivated individual with attention to detail, a flexible approach, and proven ability to proactively manage workloads to tight deadlines. They will have excellent interpersonal and organisational skills. The post-holder will report directly to the Board Secretary. Key Responsibilities Duties will include but are not limited to the following: • Assisting the Board Secretary in providing day-to-day support in the Director's Office; • Supporting the Board Secretary in coordinating papers, and assisting in generating papers, for Board and committee meetings; • Coordinating data for the museum’s Performance Delivery Agreement with the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media; • Providing administrative and secretarial support to the Director, including drafting and managing the Director’s correspondence, maintaining files and diary; • Screening, sorting and responding as appropriate to telephone, email and written communication, and maintaining office records; • Assisting with research, report writing and liaising with internal and external stakeholders and colleagues; • Drafting agendas, arranging meetings, taking and circulating minutes of Director’s meetings; • Coordinating the Director’s calendar and making travel arrangements; • Updating the museum’s CRM system with relevant information from the Director’s Office; • Handling finance and operations-related tasks, processing expenses, credit card returns, raising purchase orders and managing invoices; • Provide support in respect of Chester Beatty events (occasional evening work); • Carrying out any other duties as required. Personal Specification Essential Requirements • education to degree level in the arts and humanities; • minimum 2 years’ experience working as an executive assistant; • exemplary writing (including minute taking and report writing), copyediting and proofreading skills; • demonstrated administration and management skills; • proven ability to manage multiple tasks and deadlines; • strong interpersonal skills and a professional manner to interact courteously and effectively with internal and external stakeholders, local and international contacts, and colleagues; • a proven ability to discreetly and tactfully recognise and handle sensitive and confidential information; • a proactive approach to problem solving with good decision-making capability • strong IT proficiency, including advanced use of Microsoft Office (Outlook, Excel, Word and PowerPoint), Adobe Acrobat; • proven experience with a CRM system. • eligible to work in Ireland. Desirable • higher degree or additional qualifications in related fields; • minimum 2 years’ museum (or related organisation) experience and knowledge of museum operations, standards, practices, and procedures; Salary An incremental salary scale applies and all new entrants from outside the Irish public/civil service will be required to commence employment at the minimum point of the Executive Officer (PPC) scale which is €37,544 per annum. They will also be required to join the Single Public Service Pension Scheme. The salary for this position will differ for existing non-new entrant Irish civil/public servants. Annual Leave The annual leave allowance will be 23 working days a year, subject to the usual conditions regarding the granting of annual leave, is on the basis of a five-day week and is exclusive of the usual public holidays. Conditions • The post will be subject to satisfactory Garda clearance, a medical check and a probationary period of one year. • This is a full-time position which will average 41.25 hours gross/35 hours net per week. • The work location for this position is the Chester Beatty, Dublin Castle, Dublin 2 with the option of some remote working, in accordance with Chester Beatty’s Hybrid Working Policy. • This role has a requirement for flexibility in attendance hours and will require occasional weekend or evening work.
Retail Manager
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Principle Objective To take full responsibility for the day to day running of the Retail store and to ensure that the store is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times. Knowledge & Experience
Adult Education Guidance Information Officer
Hours of Work: 35 hours per week Salary: €35,259 - €51,211 (10-point scale) Key Purpose • To implement and maintain an effective, comprehensive, up to date and user-friendly information service which supports the aims and objectives of the project • To implement and maintain agreed administrative procedures • To maintain up to date paper based and computer-based systems in respect of clients, groups and information resources • To contribute to and assist with the organisation of events, marketing activities and promotional materials which promote the project to clients, groups and other agencies • To contribute to the on-going development and maintenance of the service Duties and Responsibilities To implement and maintain an effective, comprehensive, up to date and user-friendly information service which supports the aims of the project 1. Deal with public enquiries by telephone and in person from members of the public, local agencies and community groups 2. Provide user-friendly, accurate and relevant information and advice to enquirers 3. Undertake research on behalf of clients, groups and guidance staff and prepare individualised information packs 4. Make referrals and/or arrange appointments for clients to meet with the Guidance Counsellor, other internal staff and/or external organisations as appropriate 5. Maintain comprehensive and up to date information on local job, education and training opportunities 6. Input and maintain appropriate client records 7. Maintain appropriate links with other service providers To implement and maintain agreed administrative procedures 1. Establish recording systems and databases in agreement with the line manager 2. Implement agreed administrative procedures 3. Maintain client records and statistics in a confidential manner 4. Carry out day-to-day secretarial duties such as typing and word-processing, photocopying, telephone/reception, mail and minute taking 5. Maintain day-to-day financial records including petty cash, monthly accounts, invoicing and the purchase of equipment as appropriate 6. Maintain an appointment system for guidance interviews and group sessions 7. Assist the line manager with the day-to-day maintenance issues relating to the building, as appropriate To maintain an up-to-date paper based and computer-based systems in respect of clients, groups and information resources 1. Maintain paper based and ICT databases which are relevant to the FET learner/client including: education, training and employment opportunities, funding and support services. Ensure that the client database is maintained and updated in accordance with relevant guidelines 2. Assist in the preparation and completion of returns to the Department of Further and Higher Education, Research, Innovation and Science (DFHERIS), Solas, ETB and other designated bodies 3. Assist in the development, maintenance and updating of websites as appropriate 4. Undertake training and keep updated on relevant developments and changes in respect of the client database 5. Access information from a range of circulated sources 6. Keep informed of relevant ongoing developments at local and national level 7. Ensure that guidance staff are kept updated regarding new information and changes that may affect clients To contribute to and assist with the organisation of events, marketing activities and promotional materials which promote the project to client, groups and other agencies 1. Assist in promotional/networking activities e.g. presentations, exhibitions and events, as appropriate 2. Contribute to the production of publicity materials 3. Undertake appropriate activities to publicise and market the services of the project to existing and new clients To contribute, as appropriate, to the on-going development and maintenance of the service 1. Contribute to the monitoring, review and evaluation of the project by maintaining and providing and analysing data on client use of the service; and contributing to the identification of gaps in provision 2. Keep note of possible research needs presented through trends in the client data and feed these back as appropriate to the project management 3. Participate in appropriate staff development and training as agreed with line manger 4. Maintain awareness of on-going developments at local and national level 5. Any other duties relevant to the effective and efficient operation of the service Conditions of Service Citizenship Requirement Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, Norway, Switzerland and Norway. Swiss citizens under EU agreements may also apply. Vetting Kilkenny and Carlow ETB is registered with the National Vetting Unit (NVU). As part of the Board’s recruitment and selection process, offers of employment to all posts may be subject to NVU disclosure. References Kilkenny and Carlow ETB reserves the right to seek both written and verbal references from current and previous employers, educational institutions or any other organisations with which the candidate has been associated. Kilkenny and Carlow ETB also reserves the right to determine the merit, appropriateness and relevance of such references and referees. Please note that candidates are requested not to submit references with their application form. Pre-Employment Health Assessment A candidate for, any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and in a state of health such as would indicate a reasonable prospect of the ability to render regular and efficient service. Candidates will be required to undergo a pre-employment Health Assessment which will be reviewed by the ETB's Occupational Health Service. An offer of employment is subject to satisfactory pre-employment health assessment. Probation Where a person is appointed to the position of Adult Education Guidance Information Officer to Kilkenny and Carlow ETB the first twelve months of their contract will be regarded as the probationary period. The appointment will be confirmed subject to satisfactory performance of the duties of the post. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil/Public Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are available on www.kcetb.ie. Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. The maximum retirement age for a member of the single public service pension scheme as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. Sick Leave Sick leave will be in accordance with established procedures and conditions for ETB staff generally. Notice/Termination This appointment is terminable by one month’s notice in writing from either side subject to statutory provisions and relevant collective agreements. General The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the successful candidate’s employment contract. Qualifications The Leaving Certificate or equivalent will be the minimum requirement. A qualification in information management systems or Librarianship or a related field is desirable. Competences, Skills and Experience Candidates should have: • Specialist knowledge and expertise in the area of Further Education and Training (FET) • Excellent ICT and administration skills • Excellent oral and written communication skills including the ability to prepare written communications for a range of audiences • Excellent interpersonal and teamwork skills including the ability to work effectively as a member of a team and use own initiative • Excellent computer skills including the use of spreadsheets, databases, word processing and publisher packages • Ability to organise and maintain record-keeping systems and information resources both manually and using ICT • Ability to understand and process information with a high level of attention to detail • Awareness of issues related to the handling of confidential information and equal opportunities • Knowledge and commitment towards public service values, including a strong commitment to customer service and experience of dealing with the public • Experience in an appropriate educational/training/ industrial environment requiring a range of the skills and competencies set out above • Willingness to work flexible hours outside of normal office hours Competences The person appointed to the above post will be required to show evidence of the following competences: Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT Systems, relevant policies etc • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self-development and continuously seeks to improve personal performance Delivery of Results • Delivers results on time and to a high standard • Plans and prioritises the work schedule, ensuring the efficient use of all resources available and delivering on objectives even with multiple or conflicting demands • Evaluates the current work practices to identify changes that could be made to help them run more effectively • Maintains accurate records and monitors work, ensuring any errors are identified and rectified • Demonstrates initiative and flexibility in ensuring work is delivered • Identifies and appreciates the urgency and importance of different tasks Information Management and Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculation such as arithmetic, percentages etc Interpersonal and Communication Skills • Shows respect, tact and maintains composure when dealing with customers or staff members • Demonstrates the ability to be assertive and negotiate when necessary, communicating in a clear and confident manner whilst remaining approachable and polite • Listens to others and invites feedback, dealing with information in a constructive way • Influences other by actively listening and clearly expressing their position • Produces written letters/reports in a clear and concise manner Teamwork • Shows respect for colleagues and co-workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his/her part Drive and Commitment to Public Service Values • Consistently strives to perform at a high level, demonstrating flexibility and finding solutions to overcome obstacles • Serves the Government and people of Ireland • Can work independently without excessive guidance or support • Demonstrates resilience in the face of significant demands and challenges • Ensures that the customer is at the heart of all services provided • Is personally honest and trustworthy • Acts with integrity and supports this in others
