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Description TLI Group are accepting applications for a Customer Liaison Officer, you will be the primary point of contact for our valued customers. You will play a crucial role in building and maintaining positive relationships. The successful candidate will be working to support the operational process and be the link between the customer and the business in the role out of the Smart Metering Project. Your exceptional communication skills and problem-solving abilities will be vital in providing outstanding support throughout the customer journey. Package:Competitive rates of pay.22 Days annual leave.Sick pay after completion of probation.Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development.Opportunity to progress your career within a growing company.Paid Maternity LeaveVoluntary Pension available on completion of probation.Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme.Health Insurance Discount.Life Assurance Payment.Standard industry training provided. Key Responsibilities - Engage with the operation to identify customer who have not yet set appointments for SMART Meter installations. - Contact customers via appropriate means to establish the correct customer and identify their requirements. - Make 3 visits minimum to the customers location to engage (Morning, Afternoon and PM). - Meet customers and provide advice on the SMART Metering programme with the intention of setting and installation appointment. - Record all interaction on the hand-held devices and feedback to the wider team. - Understand concerns from the clients and work through a suitable response. - Assist in setting up processes and procedures with the team. Qualifications & Skills CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Purchasing Administrator
Description Due to continued growth TLI Group have an opportunity for a Purchasing Administrator. The successful candidate will join a recently formed Procurement Department to provide support. This is an excellent opportunity to join a rapidly expanding company and contribute to its continuing success. Package: Competitive rates of pay. 22 Days annual leave. Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Supports to achieve chartered status. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Death In Service Payment. Standard industry training provided. Key Responsibilities · Item set up, maintaining control and integrity of procurement related data on the ERP system. · Creation and management of purchase orders, ensuring accuracy and timely delivery. · Liaise with suppliers to obtain quotes and resolve any issues relating to orders and deliveries. · Timely entry of Goods Receipts Notes on receipt of supplier deliveries and other general maintenance of inventory records. · Support efficient resolution of procurement and supplier invoice related queries. · Assist in the preparation of reports on procurement activities. · Other duties as required to support the procurement team. Qualifications & Skills Recognised academic training. Proficient in Microsoft Office, particularly Excel. ERP experience desirable, with experience of Oracle NetSuite a distinct advantage. Procurement/purchasing experience ideally. Strong Attention to Detail; Ability to work to tight deadlines; Ability to work within a team; Excellent communication, interpersonal, organisational & planning skills; Committed to TLI Company Mission, Vision and Values and Business Objectives; Customer focus; Professional; Honesty and Integrity; Positive and flexible approach; Right first-time approach CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
HSQE Administrator
About the Role The HSQE Administrator supports the development, implementation, and maintenance of HSQE programs within EPS Group. This role involves administrative tasks, record-keeping, and assisting with compliance and training initiatives to ensure a safe working environment. You would be executing the following duties with a focus on the coordination of the day-to-day operations of our HSQE department: Responsibilities
Assistant Staff Officer
Remuneration The Salary scale for the post is (as at 01/10/2024): €34,256 - €36,367 - €37,215 - €39,356 - €41,317 - €43,033 - €44,694 - €46,935 - €48,563 - €50,202 - €51,733 - €53,304 LSIs Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Reporting Relationship The post holder will report to a nominated senior manager at a higher grade. Key Working Relationships The post holder will engage with other AON staff, Liaison Officers, Assessment Officers and staff in the National Complaints Governance and Learning Team. Purpose of the Post To provide management and support functions as assigned. Principal Duties and Responsibilities The position of Grade IV encompasses both managerial and administrative responsibilities, which include the following: Administration · Ensure the efficient day-to-day administration of area of responsibility. · Ensure that deadlines are met, and service levels maintained. · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy. · Ensure that archives and records are accurate and readily available. · Maintain confidentiality of documentation, records, etc. · Maximise the use of technology in ensuring work is completed to a high standard · Ensure line management is kept informed of issues. · Ensure that stakeholders are kept informed and that their views are communicated to middle management. · Organise and attend meetings as required. · Take minutes at meetings and prepare for timely circulation following meeting. Assessment of Need · Ensure that the complaints management process is implemented, adhered to and that the rights and legitimate interests of service users and staff are protected. · Support staff and service users in the implementation of the complaints management process. · Find resolution of the complaint through implementation of the complaints management process. · Investigate complaints received from Assessment of Need applicants including complaints from solicitors acting on the applicant’s behalf. · Investigate complaints as per Court Order as and when required. · Investigate and conclude complaints in a timely manner. · Make recommendations, which may also support organisational learning and improvement. · Advise the service user of Appeals rights and their right to go to the Circuit Court for an enforcement order directing the executive to implement the determination/recommendation. · Determine the overall effectiveness of the complaints management process within their area of responsibility. · Generate anonymised complaints data and disseminate this information as appropriate. · Submit reports as appropriate to the National Complaints Governance and Learning Team. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies. · Ensure that service users are treated with dignity and respect. · Act on feedback from service users / customers and report same to Line Manager. Human Resources / Supervision of Staff · Manage the performance of staff. · Ensure an even distribution of workload amongst the team, considering absence due to annual leave etc. · Supervise and ensure the well-being of staff within own remit. · Co-operate and work in harmony with other teams and disciplines. Service Delivery and Improvement · Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service. · Encourage and support staff through change processes. Standards, Policies, Procedures and Legislation · Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. · Maintain own knowledge of relevant regulations and legislation e.g., Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. · Ensure consistent adherence to procedures within area of responsibility. Risk Management, Quality, Health & Safety · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education & Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or (ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination Or (iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. (iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate the depth and breadth of experience of complaints management in the field of Assessment of Need and/or complaints. · Demonstrate the depth and breadth of experience of managing and delivering multiple concurrent pieces of work. · Demonstrate the depth and breadth of experience of working collaboratively with multiple internal and external stakeholders and customers, as relevant to this role. Other requirements specific to the post Have access to appropriate transport to fulfil the requirements of the role. Skills, competencies and/or knowledge Professional Knowledge & Experience · Understanding of complaints legislation and national policy, ‘Your Service Your Say’ and knowledge of policy, regulations and legislative requirements pertaining to NCGLT including an understanding of Data Protection, Freedom of Information, and the Health Information and Quality Authority and other standards and legislation as they apply to the role. · An awareness of the services provided under the National Complaints Governance and Learning Team. · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role. · Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. · Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources · Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. · Sets realistic goals and timescales, taking account of potential problems and competing priorities. · Devotes time and energy to the most important task at any given time. · Maintains an awareness of value for money. Commitment to a Quality Service · Demonstrate a commitment to providing a quality service. · Demonstrate awareness and appreciation of the service user and has strong customer service skills. · Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment. Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. · Makes decisions and solves problems in a timely manner before they accumulate. · Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working · Demonstrate the ability to work on own initiative as well as part of a team. · Contributes to a positive team spirit. · Demonstrates a willingness to become involved and help team members if they are under pressure. Communication & Interpersonal Skills · Effective communication skills including the ability to present information in a clear and concise manner. · Strong written communication skills. · Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect. Demonstrate the ability to influence people and events.
Sales Assistants
At Petstop we care about a great customer experience and even more about Pets. We are always on the look out for fun, friendly and dedicated animal lovers. Applicants must have a high level of customer care with a friendly personality. So if you think you have the right qualities to become a member of our team, please send a cover letter and also your CV to careers@petstop.ie and put the store you would like to work in, in the subject line. Current roles available: Role: Sales Assistant Location: All stores Purpose of the role: We currently have positions available for Full-Time & Part Time staff for all our stores. Duties and responsibilities are as follows:
Payroll Co-Ordinator/Administration Specialist
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description We are looking for a Payroll Co-Ordinator/Administration Specialist to support our EU Payroll team. The role will be based in our Arklow site reporting to the EU Payroll & Benefits Manager. Responsibilities: Administration Tasks: The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Production Manager
Job Overview The Production Manager will be responsible for managing dedicated Manufacturing Suites with a focus on Solid Oral Dose Manufacturing, managing a team producing veterinary pharmaceutical products to the highest standards for distribution globally. The Production Manager will drive performance and embed a continuous improvement culture to deliver Customer orders on time. Adherence with all aspects of the Norbrook Quality Management System and the Environmental Health & Safety system are critical within the manufacturing environment. Reporting to the Site Manufacturing Lead, the Production Manager will ensure products are manufactured compliantly and aligned with regulatory authority standards globally. Essential Criteria:
Support Worker
Support Worker (Multiple Vacancies, see below for details incl. locations), Cahir, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Please apply to be in consideration for the following Boherduff vacancies (see attached for further details): The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. • Competitive Rates of Pay (€32,699- €45,984 pro-rata) • 22 days Annual Leave • Defined Benefit Pension Plan • Flexible Working Hours • Full Training provided • Career Progression • Sick Pay Benefits • Employee Assistance Programs Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 4th December 2024. The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Team Member
Costa Coffee requires a Team Member for our store in Kilkenny Shopping Centre. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Analytical Chemist
AR AT QC Analytical Chemist Location: Athlone Hours: The hours of work will be 39 hours per week. This will involve various rotational shift patterns Week 1; 08:00-16:00 Mon-Fri Week 2: 16:00-00:00 Mon-Thur & 16:00-23:00 Friday Business Unit : Arran Chemicals Open To : Internal and external Ref No.: HRJOB10243 The Role This role involves working at Arran Chemical Company Limited (Arran) within the Quality Control Department to perform, monitor and accept accountability for all assigned analytical duties relating to Production, Pilot Plant, Monomer and Kilo Laboratory activities, and specific analytical and/or chemistry projects. A typical day would include the sampling and analysis of raw materials, intermediates and finished products to set methods. This would include the preparation of reagents, mobile phases, and sample solutions, and also the calibration and maintenance of various laboratory equipment. This position offers a great variety of work and the opportunity to develop analytical skills. Typical analysis would include HPLC, IR, KF, dissolution, GC and other techniques. Please see attached job description for further details What we are looking for If you have a third level education in a relevant science-based degree and experience of working in an analytical or chemistry laboratory (experience in college laboratory is valid), we want to hear from you. A BSc applied analytical chemistry (or equivalent) and an understanding/experience of quality systems would also be advantageous for this role. · Have eligibility to work in the ROI OR possess a valid work permit that will allow you to take up full time, permanent employment in the ROI Please find attached job description for further details Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on Sunday 01 Dec 2024 RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
