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Sort by: relevance | dateComplaints Investigator
AmTrust is a global insurance provider offering risk-management solutions and business underwriting tailored to the unique needs of each client. AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries. We are now looking for Complaints Investigator/Customer Relations Officer to join our team, based out of our Nottingham office on a 6 months Fixed term contract. As part of the wider Operations team and reporting into customer relations manager this role is an administrative based role focusing on providing a competent and efficient service to our stakeholders, dealing with interesting and complex complaints, and delivering a fair outcome to all. To be successful in this role, you will have experience in claims/complaints , good attention to detail as well as knowledge of MS office, Work and Excel, the ability to consider the bigger picture, excellent communication skills both written and verbal, and the ability to meet tight deadlines and deliver a high degree of accuracy. Knowledge and understanding of complaint procedures within financial service, regulatory guidance and the insurance sector would be beneficial. For more information and to show your interest, submit your CV and we will be in touch.
Team Member
Costa Coffee requires a Team Member for our store in Mallow. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Team Leader
Costa Coffee requires a Team Leader for our store in Mallow. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Learning Program Manager
Learning Program Manager (GxP) Location: Craigavon Hours: 37.5 hours per week Salary: Competitive Business Unit : Pharma Services Open To : Internal & External Applicants Ref No.: HRJOB10241 ㅤ The Role The Learning Program Manager (GxP) is responsible for developing and managing the global technical and GxP learning strategy and programs. This role involves coordinating the design and delivery of expert-led GxP training and technical education across all sites, ensuring that staff are equipped with the necessary knowledge and skills to support business growth. The manager will oversee mandatory, regulatory, and compliance training, manage a team to deliver the GxP training program, and design onboarding programs for new staff. Additionally, they will collaborate with management to oversee GxP and technical education programs, ensuring a comprehensive understanding of business and quality processes. The Learning Program Manager (GxP) will deliver both in-person and virtual training sessions, oversee external training providers, and collaborate with Group HRD to implement innovative learning methods and support competency and business skills training programs. ㅤ Key Requirements · Have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time employment in the UK · Bachelor’s degree (or equivalent) qualification in Life Sciences or related discipline · Practical experience of pharmaceutical manufacture and GxP systems. · Experience of providing technical and/or quality training in a GxP setting. · Significant knowledge and understanding of the pharmaceutical industry including GxP and technical processes. · Experience of coordinating and facilitating projects / programs of work. ㅤ Further Information The working pattern for this role is a flex pattern between the hours of 07:00 – 19:00 with core hours of 10:00 – 16:00. You will also be eligible for hybrid working following the successful completion of probation. ㅤ Apply Now Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. ㅤ Closing Date We will no longer be accepting applications after 5pm on 26 November 2024 ㅤ RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Accommodation Supervisor
Mount Juliet Estate are currently looking for an experienced Accommodation Supervisor to join our growing Accommodation team. A basic level of spoken and written english is required. Main Duties This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you! Mount Juliet is part of the Tetrarch Hospitality Group, one of Ireland's leading Hotel Management companies, operating and asset managing over 1600 bedrooms with close to 1800 employees in some of the finest and best~known hotels in Ireland. Mount Juliet Estate is an Equal Opportunity employer #jobs ·
Accommodation Assistant
Mount Juliet Estate are currently looking for experienced housekeeping staff to join our growing Accommodation team. Main Duties This is an excellent opportunity for an experienced individual to progress their career within a 5* Luxury Estate with a supportive and ambitious employer. We look forward to hearing from you! Mount Juliet is part of the Tetrarch Hospitality Group, one of Ireland's leading Hotel Management companies, operating and asset managing over 1600 bedrooms with close to 1800 employees in some of the finest and best~known hotels in Ireland. Mount Juliet Estate is an Equal Opportunity employer
Commercial Food Manager
Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Commercial Food Manager who will be at the forefront of developing strategies that drive sales, enhance product offerings, and maintain strong relationships with both brand partners and customers. This role will form part of the Food team and reports to the Director of Operations and Food. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: Commercial Strategy Development and Relationship Management: Developing and leading the branded and own brand food strategy in collaboration with various teams. A significant part of this role involves managing the relationships with franchise food brand partners and suppliers to secure optimal business terms. This will include building the commercialization infrastructure needed, product road map and market adoption of the Applegreen products and services. The role is expected to combine technical knowledge, product knowledge and strategy implementation of the various Food brands, both branded and own brand, with effective marketing sales and customer service initiatives to increase sales and profitability. o This includes ensuring that the food offerings are of high quality, innovative, and align with the overall strategic goals of the company. o Identifying under-performing sites with guidance from Operations and offer appropriate support to maximise sales and overall operational profitability o Develop framework to assess, engage and introduce new brand partners o Use data insights to support operations to deliver a better customer experience on site for the customer – improving product quality, trade levels and availability. Product Development and NPD Leadership: This responsibility focuses on leading the New Product Development (NPD) process for the company’s own brand and contributing to NPD for franchise brands. It involves working with suppliers to introduce new products while ensuring alignment with market trends. Collaborating with marketing and operations teams to enhance product offerings and enhance customer experience is critical. Sales Performance and Financial Optimization: The manager must drive food sales and optimize margins across various food offers. This entails reporting on sales performance, identifying gaps and opportunities for growth, and using market analysis and data insights to enhance the overall customer experience. Additionally, they play a role in ensuring that product offerings are relevant and timely based on customer needs and market dynamics. Sales & Financial Optimization: The commercial food manager will assist the operation teams to identify sales opportunities and optimize margins across various food offers, working closely with the procurement teams. This entails reporting on sales performance, identifying gaps and opportunities for growth, and using market analysis and data insights to enhance the overall customer experience. Additionally, they play a role in ensuring that product offerings are relevant and timely based on customer needs and market dynamics. · Responsible for drafting, implementing and evaluating cross-functional decisions that will enable the organization to achieve its long-term objectives · Represent Applegreen at trade fairs, conferences, and other public activities to build awareness and understanding of opportunities to offer a point of difference within our food business · Full participation in strategic improvement programs and projects as required. · Managing branded food contract contracts, ensuring full compliance is achieved. The Candidate should have the following: Qualifications, experience & skills · 3-5 years’ experience in a similar role · Higher level qualification advantageous. · A passion for food and innovation, along with a customer centric focus · Previous experience working with a food company or similar hospitality industry · Excellent verbal, written, communication and presentation skills. · High proficiency in all Microsoft Office software also essential (Excel, PPT) · Experience in a high-volume retail environment preferred but not essential. · Ability to manage multiple relationships, duties and priorities. · Clean, full drivers’ licence . SAP experience preferred Additional key skills & attributes: Leadership Skills: o Ability to manage and motivate a team effectively. o Strong communication skills to train and guide staff. Operational Skills: o Excellent organizational and multitasking abilities. o Proficiency in budgeting, forecasting, and financial management. Customer Service Orientation: o Strong focus on customer satisfaction and quality service. o Ability to develop and implement strategies to enhance the customer experience. Analytical Skills: o Ability to analyse sales data, customer preferences, and market trends. o Proficiency in using software for inventory management and sales forecasting. Problem-Solving Skills: o Capacity to identify issues and implement effective solutions quickly. Knowledge of Food Safety Standards: o In-depth understanding of health and safety regulations pertaining to food handling and storage. Adaptability: . Ability to work in a fast-paced environment and adjust to changing priorities or challenges. A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. . Proven track record of delivering to tight deadlines. · Willing to travel ad hoc if required Illustrative Application & Screening Process (subject to change): Application Process: o Please submit an up to date tailored CV (max 2 pages) and cover letter Interview & Selection Process: o Two interview rounds will be required for this role INDHO
Senior System Administrator | End User Compute
Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Senior System Administrator | End User Compute who will be responsible for effective provisioning, installation, configuration, operation, and maintenance of key end-user facing service components and other more specialised systems. This role will form part of the IT Operations team and reports to the Head of IT Operations. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: · Proactively seek opportunities to improve end-user technologies to increase employee productivity, efficiency, and satisfaction. · Design, deploy and manage end-user computing solutions, with a strong emphasis on integrating and optimizing Azure services. · Configure and manage Microsoft Intune for device management, application deployment, and compliance enforcement in an Azure environment. · Utilize App Locker to control which applications can run on end-user devices and enforce application control policies in Azure. · Actively manage End User Computing service catalogue. · Actively manage End User Computing knowledge base and system documentation. · Coordinate and automate the setup and deployment of computer workstations, related peripherals, software installation, and user access provisioning. · Prioritise and assign user access provisioning to corporate systems in compliance with PCI and other specified audit requirements. · Responsible for the maintenance and management of inventory end-user hardware and software assets. · Develop the Applegreen O365 offering internally ensuring that colleagues can avail of all features available within our licencing portfolio. · Ensure OSs are deployed in a secure, repeatable and reliable manner. The Candidate should have the following: Qualifications, experience & skills · BSc in Computer Science, Computer Engineering, or related technical discipline, or equivalent work experience Additional key skills & attributes: · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Ability to execute directly at high quality and pace. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · A ‘can do’ attitude and a positive solution focused mindset. · Demonstrate strong analytical capability to interpret and challenge data and to interrogate financial systems. · Has strong commercial acumen and a focus on delivering value to the business. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · Be a self-starter and be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen. · Is resilient and calm under pressure. · Has sound judgement and objective logical decision-making skills. · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Willing to travel ad hoc if required. Illustrative Application & Screening Process (subject to change): · Interview & Selection Process: o Two interview rounds will be required for this role INDHO
Search Engine Optimisation Executive
Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking a highly motivated and results-driven Group Search Engine Optimisation Executive to join our team. You will play a pivotal role in in enhancing our online visibility and driving traffic to our business across global maps, apps, search engines, voice assistants, directories and more. The ideal candidate will have a strong understanding of SEO principles, and a passion for delivering exceptional customer experiences. The successful candidate will be a confident people person who can take ownership and adopt a hands-on approach to their role. This role reports to the Head of Digital & Partnerships. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: Local SEO strategy development: · Develop and execute a comprehensive local SEO strategy driving organic traffic and increased online visibility for all store listings across the Applegreen group. · Conduct in-depth research on SEO trends, user behaviour, and emerging technologies. · Manage external agencies ensuring they align with the strategy. Monitor agency performance and deliverables. Local SEO management and optimisation: · Create, manage, and optimise location listings across the Applegreen group of brands to enhance local search visibility across global maps, apps, search engines, voice assistants, directories and more. · Ensure consistency and accuracy of business across all search platforms. · Conduct in-depth keyword research to identify relevant local search terms and phrases that align with our target audience and business goals. · Utilise management platforms to maximise their efficiency. · Utilise analytics tools to track performance and identify optimisation opportunities. · Collaborate with cross functional teams including Customer Care, Operations, Brand, Marketing etc. to improve the business’s overall online visibility and deliver an effective backlinking and content plan. Analysis and Reporting: · Monitor and analyse local search engine rankings, competitor insights and website traffic to measure the effectiveness of SEO performance. · Track and analyse key performance indicators (KPIs) related to local SEO. · Prepare regular reports on local SEO performance and provide recommendations to improve local search visibility. · Implement strategies to track and measure the impact of SEO efforts on in-store footfall. Website Optimisation: · Ensure website technical health and optimise website content, to improve search engine rankings through mobile friendliness, optimising page speed and addressing technical SEO issues etc. Digital Strategy . Support the overall digital strategy from concept through to implementation and ongoing continuous improvement. The Candidate should have the following: Qualifications and Skills · Strong understanding of local SEO principles, technical SEO, ranking factors, local search algorithms and best practices. · Proficiency in using local SEO platforms and other relevant SEO tools [e.g SEMrush, Moz etc.] · Experience with Google My Business management. · Experience with voice-activated devices and platforms. · Excellent written and verbal communication skills. · Knowledge of HTML and CSS. · Strong understanding of Google Analytics and Search Console. · Experience managing external agencies. Additional key skills & attributes: · A strong commitment to staying updated on the latest developments in SEO best practices. · A ‘can do’ attitude and a positive solution focused mindset and commitment to continuous improvement. · Resilient, calm under pressure and comfortable dealing with ambiguity. · Sound judgement and objective logical decision-making skills. · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · Ability to execute directly at high quality and pace. · Attention to detail and ability to work independently. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · Willing to travel ad hoc if required. Illustrative Application & Screening Process (subject to change): Application Process: . Please submit an up-to-date tailored CV (max 2 pages). Interview & Selection Process: . Two interview rounds will be required for this role. INDHO
Network Security Engineer
Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Network Security Engineer who will be responsible for managing and optimizing our network infrastructure, ensuring seamless connectivity, and maintaining high levels of security and performance. This role will form part of the IT Operations team and reports to the Head of IT Operations. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: · Configure and manage network architectures, including subnetting, routing, and switching across on-premises and cloud environments. · Providing network support for a distributed multi-site WAN while working with a 3rd party MSP · Set up and manage VPN solutions for secure remote access to corporate resources, ensuring high availability and performance. · Configure and maintain routers, switches, firewalls, and other network devices. · Build and manage Azure virtual environments, including Virtual Networks (VNets), Virtual Machines (VMs), Network Security Groups (NSGs), and related Azure services. · Configure and manage Barracuda Firewalls for network security and set up Web Application Firewalls to protect cloud-based applications. · Ensure compliance with security policies and best practices for mobile device usage. · Monitor network security, identify vulnerabilities, and implement necessary security measures. · Ensure compliance with industry standards and regulations, maintaining a secure and reliable network environment. · Provide technical support and guidance to end-users, resolving network-related issues promptly. The Candidate should have the following: Qualifications, experience & skills Additional key skills & attributes: · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Ability to execute directly at high quality and pace. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · A ‘can do’ attitude and a positive solution focused mindset. · Demonstrate strong analytical capability to interpret and challenge data and to interrogate financial systems. · Has strong commercial acumen and a focus on delivering value to the business. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · Be a self-starter and be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen. · Is resilient and calm under pressure. · Has sound judgement and objective logical decision-making skills. · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Willing to travel ad hoc if required. · SASE experience beneficial Illustrative Application & Screening Process (subject to change): · Application Process: o Please submit an up-to-date tailored CV (max 2 pages) and cover letter. · Interview & Selection Process: o Two interview rounds will be required for this role INDHO
