Jobs
Sort by: relevance | dateShop Manager
Overall Responsibility The role is accountable for achieving sales within their store in accordance with the annual retail sales budget. Using best charity retail practice, creative flair and an ability to lead by example while promoting excellent customer service. Key Areas of Responsibility: Sales & Stock Generation · To achieve and exceed agreed sales targets and all retail KPIs. · To maximise sales by maintaining high standards of display and layout in the shop, ensuring stock density is maintained and regular rotation of stock is carried out while following guidelines and operational procedures. · Be pro-active in the generation of stock · To ensure stock is priced according to the charity’s guidelines. · To monitor and check the security of stock on the shop floor and stock room, and to report any irregularities to the Retail Operations Manager. Gift Aid · Promote donor sign-ups for Gift Aid and input all Gift Aid donors’ personal details to ensure data protection and accuracy. · Process Gift Aid items with correct individual donor details and price accordingly. Financial Administration · To implement and follow all financial procedures as set by the Retail Operations Manager. · To take full responsibility for the shop’s administration and accounting procedures, including till operations, daily banking and weekly accounts and to address and report any financial irregularities that may arise in the shop Volunteers · Lead and support the recruitment of volunteers locally to join the team. · Develop, motivate and support your volunteer team ensuring effective cover is in place in the shop. · Lead and inspire the shop team to provide an excellent customer and donor experience. · To promote the overall harmony of the shop team, ensuring that everyone involved is kept informed of relevant information and developments including those concerning the work of Action Cancer. Health and Safety · To ensure that the workplace for which the post-holder is responsible is maintained appropriately and in accordance with Action Cancer’s Health and Safety Policy and relevant Health and Safety Legislation. · To ensure that all volunteers are trained in all aspects of Health and Safety. · To complete relevant Health and Safety checklists as instructed by the Retail Operations Manager. Other Requirements · To observe equality of opportunity in all areas of the day-to-day work for which the post-holder has responsibility. · To compulsorily attend monthly shop management meetings and to undertake training as agreed with the Retail Operations Manager. · To actively participate in the implementation of the Annual Performance Review System and any assessments. · Where possible provide cover for other Action Cancer shops as requested by the Retail Operations Manager. · To undertake any other duties which may from time to time be requested by the Retail Operations Manager, which are commensurate with the duties and responsibilities of the post. This job description will be subject to review in the light of changing circumstances and is not intended to be rigid and definitive, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is important to note that the responsibilities of the post may change to meet the evolving needs of the services that the charity provides. General Responsibilities Members of staff are expected at all times to provide the appropriate service and to treat those with whom they come into contact with in a courteous and respectful manner. All staff must comply with Action Cancer’s No Smoking Policy on Action Cancer Premises and also while on duty for the charity. All duties are carried out in compliance with Action Cancer’s Health and Safety Policy and Statutory requirements. Action Cancer is an Equal Opportunities Employer. You are required to adhere to Action Cancer’s Equal Opportunities Policy throughout the course of employment. All staff must comply with Action Cancer GDPR Policy and Procedures. To ensure the ongoing confidence of the public in the staff of Action Cancer, staff must ensure they maintain the high standards of personal accountability. PERSON SPECIFICATION Essential Requirements 1. Relevant management experience in a clothing retail sales environment with experience of cash handing. [1] 2. Experience of working within and achieving income and expenditure budgets. 3. Good communication and organisational skills 4. An ability to work under pressure using own initiative as required while having a positive and flexible approach. 5. Be able to undertake manual lifting and handling duties. Desirable Requirements 1. Six month’s relevant management experience in a retail fashion or clothing sales environment. 2. Experience of working with volunteers in a retail environment. 3. Computer literate with a working knowledge of MS Office (Word, Excel, Outlook, Internet) 4. Gift Aid experience Terms and Conditions of Employment · All offers of employment are subject to receipt of 2 satisfactory references from referees who can comment on your work ability. One referee should be your current or most recent employer, and one from a previous employer. · Successful applicants must evidence their right to work in the UK (under the Asylum and Immigration Act). This will be evidenced in the first instance by a passport or other forms of ID that will be outlined if no passport is available. · 6 months’ probationary period · Evidence of relevant qualifications · All potential employees may be asked to attend a pre-employment medical · Business insurance vehicle cover is required to claim mileage expenses for use of own car. Manager, Assistant Manager, Deputy Manager, Acting Manager, Department/Concession Manager, Supervisor.
Support Worker
Location: Riverside Place, 191 Donaghadee Road, Bangor, BT20 4RY Salary: £24,464.66 per annum (£12.715 per hour) Contract: Permanent Work hours: 37 hpw, rota based, to include evenings and weekends Please note we do not offer sponsorship for these roles. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Technical Sales Advisor
Fane Valley Feeds is one of the largest feed companies in Northern Ireland with manufacturing facilities in Omagh and Newry. With one of the most modern animal feeds mills in Europe, Fane Valley Feeds is committed to producing the highest quality feeds for our customers. We have an exciting opportunity for a Technical Sales Advisor to take over an established sales volumes covering County Armagh. Candidate Requirements: Applicants must: In return the company offers an attractive salary, generous commission, a company car, and an attractive benefits package which includes Healthcare Plan for employees and their children under 18, Company Pension & Life Assurance, Health & Well-Being Programme as well as excellent personal development and career progression opportunities.
Production Team Leader
Summary of Role: As a member of the Production Team the Production Team Lead will have full responsibility for managing operations and staff in order to meet Company objectives and key performance indicators. Duties and Responsibilities: Lead, manage & motivate a team of operatives in line with company strategy & business plans including performance management, team development and succession planning; Identify and implement performance measures aligned to overall business strategy, to drive the performance of the department including monitoring of down time and root cause analysis of problems; Implementation of relevant sections of BRC & Customer food quality standards to ensure all procedures are documented in line with standards and are audited regularly to ensure compliance; Develop annual department goals and generate implementation plans to deliver against agreed targets; Assist in carrying out routine health and safety audits, improvement walks, accident /incident investigation and training to keep the site legally compliant with health and safety legislation. The Person: A minimum of three years experience in a team leader/ supervisory position; Previous experience of audits; Understanding of current Health & Safety legislation; The ability to control costs and work within a defined budget; High attention to detail and the ability to maintain accurate records. Preference will be given to those with: A food qualification; IOSH qualification. Normal working pattern is Monday to Friday 8.30am to 5.30pm. In return all employees will have access to a Healthcare Plan (includes children up to the age of 18), Company Pension with Life Assurance and an active Health and Well Being strategy.
Safety & Security Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To take the day-to-day lead role in advising and guiding the Housing Executive in the prevention of and response to abusive behaviours towards staff, working in partnership with key stakeholders. REQUIREMENTS: 1. A) Possess a degree or equivalent level qualification (Level 6*). or B) Can demonstrate at least 5 years’ relevant experience and can demonstrate evidence of equivalent continuing professional development of experiential learning. *Refer to Qualifications Framework for equivalencies. It will be the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Energy Advisor
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: The Energy Advisor will provide a telephone and outreach service engaging with customers, to enable, empower and inform them on energy efficiency. To give customers impartial advice and information on energy efficiency e.g. home water heating and consumption, renewable energy and low carbon transportation options. The role will involve either working as part of the Customer Service function, managing all customer energy query types in line with Service Level Agreements and Key Performance Indicators, or in the Outreach Service, providing advice by attending events, or giving presentations in schools and in at community advice sessions. REQUIREMENTS: 1. Either A) Possess a minimum of a BTEC Higher or equivalent (Level 4*) of qualification OR B) Can demonstrate at least two years relevant customer service experience with evidence of training / learning in energy advice matters. (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Customer Services Unit Advisor
Key Responsibilities This will include the delivery of a range of services including, but not limited to: 1. Responding in a timely and professional manner to customer contact using a range of communication methods. 2. Recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 3. Communicating with customers to understand their query and accurately recording the priority of a wide range of maintenance and heating repairs. 4. Liaising with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 5. Using a wide range of computer packages to record, manage and retrieve information, for example IT systems to accurately record repairs. 6. Implementing/advising on policies and procedures including response maintenance and other business areas where required. 7. Take an active and positive role within the team, working together to meet business objectives. 8. Monitoring and escalating maintenance performance issues to CSU Supervisor and CSU Manager where appropriate. 9. Recording grounds maintenance repairs and booking appointments for grounds maintenance inspections. 10. Arranging gas and other required Health and Safety checks by appointment. 11. Carrying out customer surveys when requested. In addition to the main duties detailed above, the post holder may also be expected to carry out other specific duties relevant to the Customer Services Unit in which they successfully obtain a post. Examples of such duties may include but are not limited to: 12. Providing support to the public counter when required. 13. Providing administrative support to Income Collection Units as required. 14. Attending business meetings to support CSU management as necessary. 15. Triaging homeless applicants, accurately recording information and passing this to the appropriate staff member. 16. Providing support to the telephony unit as required. General 17. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management, when required. 18. To ensure continued and effective working relationships with key internal and external stakeholders. 19. To promote continuous service improvement by working with customers and other Agencies to improve service delivery. 20. To represent the CSU team as required and provide support and cover for the other team members as and when required. 21. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 22. To adhere to the core values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 23. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 24. To participate and/or facilitate working groups, committees and other internal forums as required. 25. To undertake any duties deemed appropriate to the achievement of the purpose and function of the post in order to ensure team resilience and meet organisational need. 26. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 27. To analyse and solve technical problems by investigating potential solutions working both individually and as part of a team. 28. To manage their own performance and be flexible and responsive to change. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience 1. Possess five GCSEs or equivalent qualification plus at least one year’s customer service experience. Or Can demonstrate at least 2 years’ customer service experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training. Knowledge, Skills and Experience (continued) 2. Experience in using a range of computer packages including Word, Excel, Outlook, etc. Knowledge, Skills and Experience (continued) 3. Experience in dealing appropriately with customers in a challenging environment (to be assessed at interview) 4. Applicants must demonstrate (to be assessed at interview) • Ability to actively listen • Attention to detail and organisational skills • Knowledge of a service or product • Ability to work as part of a team • Conflict resolution skills Location* All of our employees are assigned a base location, which for this role will be the Housing Centre, 2 Adelaide Street, Belfast, BT2 8PB. The role includes regular travel throughout NI. Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December, and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions. Other Benefits There are many benefits of working for the Housing Executive including: • Learning and development opportunities • Flexible working and family friendly policies • Volunteering and fundraising policy • Cycle to Work Scheme • Onsite Occupational Health services which includes flu jabs and complementary Fitech health and wellbeing assessments • Inspire Workplaces – providing free, confidential counselling and support to employees 24/7 • Corporate gym membership, fitness classes and access to our inhouse gyms available at Housing Centre, Belfast and Marlborough House, Craigavon. Pre-Employment Checks Appointment is subject to; (i) A satisfactory medical declaration. (ii) Receipt of satisfactory references. References will only be sought as part of a pre-employment check prior to appointment. One reference must be a current employer or, if not currently employed, the most recent employer who would have knowledge of the successful candidate in a working environment. Candidates must be specific when providing address/contact details for referees. (iii) A satisfactory Access NI Basic Disclosure Check through a Responsible Body. Please note that a criminal conviction does not necessarily debar any applicant from obtaining employment. (iv) Providing the required documentation to satisfy the essential criteria i.e. proof of qualifications. It is important to note that if you do not provide the requested documentation you will not be able to take up post. (v) Documentation Checks for the Prevention of Illegal Working - It is your responsibility to demonstrate you are entitled to work in the United Kingdom. If you are unable to produce the relevant documents, or the documents are not satisfactory, the offer of employment may be withdrawn. You will be required to produce original documents to verify your identity, one of which must be photographic identification. Canvassing Canvassing, in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate.
Regional Investment Planning Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 6 JOB PURPOSE: To assist the Regional Investment Planning Manager in ensuring that regional, area and estate-based investment programmes, plans and strategies are in place to deliver the Asset Management Strategy and 10 Year Investment Plan. REQUIREMENTS: 1. i) Possess a degree or equivalent Level 6 qualification PLUS 2 years’ relevant experience OR ii) Can demonstrate equivalent continuing professional development or experiential learning AND a minimum of 3 years’ relevant experience APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Visitor & Recreation Manager
Salary : P02 (SCP 31-34) £40,476 - £43,693 gross per annum The council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. Such a reserve list will be compiled and held for a period of 12 months’. This will be for Permanent and Temporary roles. Purpose and Function of Post · To be responsible for efficient day to day operational management of designated facilities within the Development Department to ensure the highest standards of staff/customer safety, cleanliness, administration, care and excellence are maintained, in accordance with agreed safety, quality, governance and legislative requirements · To develop relationships, actively promoting customer engagement and partnership working to ensure increased participation, income and a varied timetable of activities and to implement a programme of continuous improvement to meet community need. · To develop partnership and engagement with the local community and wider users to promote facilities for mixed use for Arts, Visitor, and Community. Principal Duties 1. Manage the designated facility by implementing opportunities which will result in income growth, increased participation and the reduction of net operating costs by ensuring expenditure and income in line with the budget, ensuring accountability and good governance. 2. Assist the Strategic Manager to produce and introduce new programmes, products, promotional campaigns and allocation of resources to maximise visitor numbers, bookings and income and recommending and implementing improvement action where targets are not being reached. 3. Ensure all activities/programmes/events complement the Council’s commitment to health and well-being and maintain close liaison with the Health & Wellbeing Manager and external partners to proactively develop, support and implement a wide range of well-being initiatives with a particular emphasis increasing participation in those groups and individuals not currently availing of open spaces and recreation/visitor facilities within Council. 4. Responsible for overseeing the programming of Council activities, groups and user programmes, activities, bookings requests, events, conferencing and meetings within the facility/facilities, thus providing a balanced allocation of activity. 5. Responsible for ensuring the trails are maximised in terms of use and activity and remain to a quality standard of visitor activity. 6. To lead and deliver allocated events and promotions in conjunction with the Events Team, local community and other partners to include developing and overseeing the implementation of an event management plan. 7. To develop partnership and engagement with the local community and wider users to promote facilities for mixed use for Arts, Visitor, and Community. 8. Maintain robust performance and management information systems and analyse and interpret data to identify how the operational and financial performance of open spaces and recreation/visitor facilities and its programmes can be improved and KPI’s achieved. 9. Assist with the preparation of annual budget estimates and implement the same for services under control and ensuring robust records in place to ensure compliance. 10. In conjunction with the Strategic Manager and the marketing department, proactively promote, publicise and upsell the facility/facilities by ensuring compliance to the agreed plans and robust management of processes with all staff. 11. Assist the Strategic Manager with revenue and capital projects within the department including specifications and tendering processes under the Council procurement systems. Thereafter managing allocated specific projects in order to deliver within set timeframes and budgets. 12. Drive cultural change by leading and developing a multi-disciplinary team through effective and inspiring leadership and promote robust and consistent communication methods that are clear, effective and transparent at all levels. Service Development 13. Ensure high standards of cleanliness/hygiene/maintenance and excellence in customer services within the facility along with leading by example in the development of processes, training and instilling a proactive customer service, cleaning and good housekeeping/maintenance culture within open spaces and recreation/visitor facilities. 14. Lead, motivate, appraise and develop employees under the management of the post holder ensuring at all times that employees: · operate within the Council policies; · achieve their objectives and targets in the most efficient and effective manner in line with the performance management framework; · work in a corporate and collaborative way with other services across all departments and directorates; · purposively, efficiently and effectively work with the resources available, within the allocated time and budget; and · continuously develop within their area of responsibility 15. Ensure staffing requirements within designated open spaces and recreation/visitor facilities are maintained, monitored in accordance with standard operating procedures. Proactively ensure that all staffing requirements including rota cover and recruitment and selection are in place in a cost effective and timely manner to maintain full public service provision. 16. Responsible for managing the overall day to day safe and efficient operation of designated facility in all matters relating to health, safety and financial risk governance along with effective and efficient utilisation of all staff, buildings, plant and other resources, ensuring that all relevant statutory and Council health and safety requirements, policies, procedures, training requirements and work instructions are adhered to at all time and maintenance of up to date records to support same. 17. Ensure a proactive approach is maintained in open spaces and recreation/visitor facilities to hazard identification, maintenance issues or damage to building and equipment which could pose health and safety issues to staff or facility users and remain fit for purpose with minimal customer disruption. Ensure risk assessments, work instructions/procedures, building checks and associated records are up to date and maintained. 18. Manage and maintain the security of facilities under the management of the post holder ensuring out of hours emergency cover remains in force at all times and be able to respond to service needs. 19. The post holder will be required to fulfil the role of Duty Manager to cover the facility and at times others in the Development Department throughout the District and to deliver relevant training to staff within areas of responsibility. 20. To procure and manage a range of Contracts, Service Level Agreements and Concessions ensuring compliance with Procurement Policy. 21. Contribute to the Mid Ulster District Council’s Corporate Plan. 22. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans. 23. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. 24. Comply with MUDC Health & Safety policy and Codes of Practice and adhere to all Equal Opportunities policies and promote a positive approach to equality and diversity within the workplace. Act in accordance with the code of conduct for local government employees. Note: This job description has been written at a time of organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role. Person Specification 1. Qualifications and Experience 1.1 Qualifications · Applicants must have a third level qualification 1.2 Applicants must provide specific and personal examples of having a minimum of one years experience in the following areas: · Operational & performance management of a customer focused facility. · Managing a team of staff. · Manage a substantial budget with well-established operating systems and procedures. · Development, delivery and implementation of projects/programmes. OR for Applicants who do not hold a third level qualification 1.1 Qualifications · Applicants must have a minimum 5 GCSE’s (Grades A-C) or equivalent including English Language and a numeracy based subject; AND 1.2 Experience Applicants must provide specific and personal examples of having a minimum of three years experience in the following areas · Operational & performance management of a customer focused facility. · Managing a team of staff. · Manage a substantial budget with well-established operating systems and procedures. · Development, delivery and implementation of projects/programmes. Applicants must possess a full, current driving licence which enables them to drive in Northern Ireland and a vehicle available for official business, or have access to a form of transport which enables them to meet the requirements of the post in full1. 1Please be advised that this alternative is a “reasonable adjustment” specifically for applicants with disabilities who, as a result of their disability, are unable to hold a full, current driving licence. The shortlisting panel reserves the right to enhance the shortlisting criteria 2. Competencies In accordance with the Competency Framework for Local Government2 applicants for this post must demonstrate the following competencies at Operational level: 2.1 Providing Leadership and Direction: Leadership – the ability to lead staff to achieve goals by encouraging all to contribute and by focusing on outcomes. Managing Performance – ensure that individual and departmental objectives are aligned with business plans and corporate strategy 2.2 Managing Yourself Communicating with impact – the ability to draft reports and letters and the ability to provide advisory communications with the capacity to address groups and meetings clearly, enthusiastically and effectively whilst listening to and addressing responses authoritatively. Managing your own work – the ability to plan and prioritise demanding work-loads to ensure a constant flow of work and to minimise peaks and troughs. 2.3 Working with Others Collaborating in a Political Environment – an awareness of the need to enhance and protect the image and profile of the council whilst avoiding actions that may adversely affect the council or its elected members. Influencing Outcomes –influencing and persuading skills: the ability to win the support of staff, elected members and senior management. 2.4 Moving Forward Achieving Results – taking personal responsibility for making things happen. Showing motivation and perseverance in overcoming obstacles and achieving results. Continuously Improving Services – seek to continually improve the services and processes that impact on users. 2 Further details on these competencies and their associated positive indicators can be found in the Competency Framework for Local Government at www.lgsc.org.uk.
Senior Park Ranger
The person appointed will be responsible for directing a team of Park Rangers and undertake duties and tasks ensuring all areas are open, safe, well maintained and tidy for the enjoyment of Parks and Cemeteries users. To ensure effective communication with site users, other members of the team and line management. Assist in the community development of the Service through internal and external initiatives that engage Service stakeholders. Please note: • This is a Permanent, Full-time post working 36 hours per week. • Working hours are: Friday to Monday 07:30 to 17:00 • A reserve list will be maintained for one year from which other similar posts may be filled. • All correspondence in relation to the job vacancy will be completed by email and phone. Therefore, it is important that applicants ensure a valid e-mail address and mobile number are provided and entered accurately when filling out the application form. • Applicants should ensure they check their emails including junk folders regularly. Benefits Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include: • 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service, pro rata for hours worked. • Northern Ireland Local Government Pension Scheme (Council contributes 19% of salary). • Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme. • Time Off in Lieu (TOIL). • Education / qualifications support after qualifying period • Plus much more…
