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Sort by: relevance | dateUK Credit Services Agent
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: As a Credit Services Agent for the UK market within Global Operations, you must work in a ring-fenced team providing excellent customer service to our internal and external customers. These responsibilities include responding to customers’ credit inquiries primarily by telephone and with some messaging. The role requires a high level of integrity, flexibility, adaptability and variety. You will be responsible for dealing with customer requests to decrease their credit limits, waiving fees and interest, taking and allocating payments over the telephone, walking a customer through their credit statements and helping customers who may be experiencing financial difficulties, but are not in Collections. You will also deal with PayPal general customer service inquiries to avoid transfers and to improve the customer experience.A Credit Services Agent for the UK market must be customer-focused, organized, efficient, driven, and adaptable, have excellent communication skills, exhibit analytical skills, adapt well to change, and thrive in a collaborative team environment. Job Description: This is a remote position within Ireland. Your Day to Day Additional Job Description: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .
Customer Success Associate
About Us Qualio is on a mission to empower life science teams to launch and scale life-saving products. We’re doing that by building a connected and integrated quality management platform for the entire life science ecosystem. Qualio is trusted by 100s of highly regulated international customers, ranging from the bleeding edge of computational biology and machine learning to household names in mRNA vaccine development. The Qualio team is all-remote, and currently distributed across North America, Europe and Australia. What’s the opportunity? Qualio’s Customer Success team is looking for a Customer Success Associate to improve Qualio’s retention, customer growth, and customer experience. Through detailed account planning and management skills and focus on delivering top customer experience at scale, you will be responsible for renewal management, risk management, and growth for your customers. Your day-to-day is a mix of proactive and reactive work. The proactive work includes running customer meetings, handling renewals, up-sells, and some project management. The reactive will consist of support and general account management duties. What will I be doing? A note to candidates: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.
Office Administrator
Job Summary: The Office Administrator is responsible for ensuring the smooth and efficient operation of the office primarily coordinating day-to-day office activities. The role requires strong organizational, communication, and multitasking skills, as well as a proactive approach to problem-solving. Key Responsibilities: Application Process: Interested candidates should submit their resume to info@jcdconstructionservices.ie Job Type: Full-time Pay: €34,000.00-€38,000.00 per year
Customer Support Specialist
We’re very proud of our achievements: In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄 We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B. We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better. Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day. Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide. The Job Our Support team helps our users by answering their questions and solving issues that they have. We only support our users by e-mail, so there is no need to hang on the phone for the whole day! We have two different schedules within our Support Team; this role is open for a standard 5-day-a-week, 8-hour-a-day schedule. We are looking for an independent contractor (EU time zone) for a freelance contract. Your Experience Must have: Our Culture We’re problem solvers, we’re adaptable, we’re empathy driven and results led. People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.
Administrative Specialist
Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and high-volume calendaring, travel planning, and expense reporting for a number of clients. Administrative Specialists provide remote support to clients across the Company and its locations. This is a full time position. Administrative Specialist Responsibilities Provide remote high-volume calendaring, travel, and expense support Provide Administrative services during designated support hours Manage complex calendars for multiple clients Schedule internal and external meetings for multiple clients Schedule and manage recurring and ad-hoc meetings and room bookings across campuses Learn and utilize internal and external tools to provide calendar support Establish ongoing relationship and communications with clients to learn business priorities and apply to support Partner with clients and other Administrative Assistants for meeting coordination Provide proactive time management recommendations to clients Coordinate domestic and international travel arrangements via Concur Prepare and submit corporate card expense reports Maintain program scope of support within agreed-upon service level agreements Educate and inform clients on program goals, scope and service level agreements Draft and send communications to clients about transitions or changes in support Provide coverage support for Admin Specialist colleagues Collaborate with global Admin Specialist colleagues on best practices and knowledge sharing Minimum Qualifications 3+ years of relevant high-volume coordination experience 3+ years of relevant experience providing administrative support to 2 or more executives 3+ years of relevant experience managing calendars for 2 or more executives Experience prioritizing multiple tasks and activities Experience with Microsoft Office, Google Suite, Concur or similar programs Experience exercising judgment and discretion while utilizing company policies and practices to determine appropriate action Preferred Qualifications 3+ years of experience coordinating travel logistics on behalf of 3 or more Experience supporting 3+ more executives simultaneously Experience building relationships across a larger company
Customer Support Specialist
Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities. Why should you be part of our success story? A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader. Key Responsibilities: At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Customer Success Manager
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.The Customer Success team at Noggin is dedicated to building strong relationships with our customers, ensuring they receive maximum value from our software solutions, and identifying opportunities for expansion. Acting as the primary point of contact, the team focuses on customer retention, satisfaction, and account growth by delivering world-class service and collaborating across all business functions. Job Description Please note this role is remote, but will require travel as per business needs. As a Customer Success Manager, you will be responsible for developing and executing comprehensive action plans for assigned accounts, ensuring that short-term goals and key issues are effectively managed and reported. You will track account activity through our CRM system, measure progress towards strategic objectives, and provide weekly updates to management. Your role involves driving subscription revenue growth, ongoing customer renewals, and growing the business through upselling and cross-selling opportunities. You will handle customer issues promptly, from de-escalation to resolution, and work closely with marketing to create and share customer success stories. Additionally, you will facilitate smooth onboarding, coordinate with Professional Service teams for successful implementations, and report on key performance metrics, including customer utilisation and satisfaction. Key Responsibilities: #LI-AR1 Travel Requirements 25-50% Company Motorola Solutions UK Limited, Ireland Branch EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Customer Service Risk Teammate
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Work from Home Customer Service Risk Teammate - Ireland Based RoleImportant Information:
Process Executive
Infosys BPM is the business process management unit of Infosys and started its operations in Ireland in 2014. We deliver exceptional service offerings across numerous sectors - telecommunications, manufacturing, social media, healthcare, edtech, and fintech. We provide voice support, customer service and technical support operations for large global enterprises. We operate across 5 locations in Ireland – Dublin, Wexford, Waterford, Clonmel and Craigavon, supporting multiple clients. Positions are available at each location. At Infosys, we aim to create an inclusive workplace and leverage the power of diversity for a sustainable competitive advantage, enabling employees to participate, develop and contribute freely and equitably. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, colour, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. The role: You will be working for Infosys BPM on behalf of our partner, as a Customer Service Agent. As frontline staff, you are the first point of contact providing support for a leading brand, delivering a first-class customer experience. In order to deliver the highest level of customer experience skills such as active listening, selective questioning, problem solving and showing empathy are required. You will have the opportunity to participate in a fully paid pre-live training environment which will enable you acquire these skills. We will provide you with the best tools and resources to exceed our customer’s expectations and enable you provide them with a truly remarkable experience. This is an amazing opportunity to join a global leader in next generation business process management services if you decide to join our team at Infosys BPM. We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career with plenty of opportunities for career progression. We promote a positive work-life balance, and we are looking for Customer Service Agents to join our fun and dynamic team here in Infosys. Paid Training: All training provided is fully paid and will take on a Virtual platform. As a Customer Service Agent you will complete training that is assigned to the department you will be joining and will be discussed at interview stage. There are many benefits to working at Infosys: 20 days holiday Permanent Contract of Employment High energy and dynamic work environment Culture for promoting from within Learning and development platforms available to all employees Global company with opportunities for growth across many countries Opportunities to be involved and give back to the community Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform PRSA pension scheme Eligibility to take part in client bonus schemes on some campaigns Supportive working environment The opportunity to make life-long friendships The part you will play within the Infosys team: · You will be frontline support for our clients · Ability to use the systems and tools available to effectively handle customer’s queries · Strive to achieve and maintain service level statistics · Maintain a high level of first call resolution and quality assurance · Contribute to overall team performance within your specialised department Personal success profile: · Fluency in English is a pre-requisite for this role · Passion for providing exceptional service to clients · IT literate · Confident telephone manner with strong communications skills · Self-motivated and friendly with a positive outlook · Ability to handle confidential information · Team Player · Strong attendance, performance and adherence to policies are essential for this role Hours of Operation: 40 hours per week within business hours. Business hours: Monday to Friday 8.00 a.m. to 9.00 p.m., Saturday and Sunday 8.00 a.m. to 8.00 p.m. Contract: 6-month fixed term contract – following the completion of 6 months there will be opportunities of working from office and/or hybrid options. Rate of Pay: Base hourly rate paid at €12.70 per hour. Location: This is a remote role. Required to supply a home broadband speed test with sufficient speeds to conduct this role at home. Requirement for the role to reside in Ireland. YOU MUST BE OVER 18 YEARS OF AGE TO APPLY FOR THIS ROLE The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.
