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Multi-task Attendant

The HSEBantry, Cork€34,434 - €43,539 per year

Principal Duties and Responsibilities General Cleaning ·        Responsible for the general cleaning of the Hospital and areas as identified by the Ward Manager. ·        Ensure the agreed standard of cleanliness and Hygiene are maintained in all areas by using the approved cleaning materials. ·        Use and care of cleaning equipment as trained. ·        Be responsible for the segregation and safe disposable of waste to designated areas. ·        Perform daily or evening cleaning of ward areas, bathrooms, toilets, walls, floors, corridors, beds patient equipment and household and clinical waste bins. ·        Perform daily or evening Deep clean /isolation cleaning of assigned areas by manual cleaning and machine cleaning. ·        Complete Cleaning Checklists as cleaning is carried out. ·        Ensure all cleaning documentation is kept up to date and available for inspection e.g. Ward cleaning checks, Bed cleaning programme, Ensure ward cleaning supplies are used economically and replenished ·        Ensure patient’s property is respected at all times. ·        Report any equipment faults to person in charge. ·     Check and clean specified equipment and ensure instructions are followed during operation and maintenance. ·      To use designated cleaning products with caution, following guidelines appropriate to their use and ensuring all cleaning materials are used economically. Products will be kept in a locked cupboard/ room when not in use. These supplies should be monitored to ensure appropriate stock levels are maintained. ·      Immediate attention to be given to all spillage’s including tea, coffee, water, urine, faeces, vomit etc in order to reduce the risk of accidents. ·      Use of floor scrubber and buffering of designated floor areas on the units. ·      Adherence to Health and Safety Guidelines and the use of Hazard signs. Patient Care ·         Nursing staff will delegate patient care duties in accordance with their professional judgement and within the competence of the Multi-Task attendant ·         Patients/clients may require assistance in some or all activities of daily living. It is the duty of the nurse to assess, plan, implement and evaluate the care required by the patient. The primary role of the Multi-Task attendant is to assist the nurse in the implementation of the care, as determined by the Registered Nurse. ·        The transporting of patients from the ward and various departments, either in beds, on trolleys, in wheelchairs or walking ·        When necessary to remain with patients in these areas and to assist patients. ·        Communicate any observations on the patients to the nursing staff. ·        Answer patient call bells when nursing staff are busy ·        To assist nursing staff with moving and handling of patients. ·        To assist male/female patients with their personal care, toileting and bathing as requested by the patient or nursing staff. ·        To assist with the preparation of patients for surgery as instructed by the ward manager. ·        Transfer of equipment as required. ·        To be aware of safety issues pertaining to patients and colleagues. ·        To adhere to Infection Control Guidelines ·        To adhere to Hospital Guidelines ·        Participating in the social and activity programmes in the Care of the Elderly setting ·        Refer all queries to the nurse in charge ·        Report any incident or potential incident which may compromise the health and safety of patients, staff or visitors and take appropriate action. ·        Multi Task Attendants should conduct themselves in a manner that conveys respect of the individual and ensures safe patient care, including confidentiality, courtesy, accountability, communication, dignity, privacy, health and safety. Catering Duties ·        Assist with patient preparation for mealtimes i.e. patient’s are made comfortable and prepare bed table area for tray service. ·        Distribute jugs of water / ice and glasses to the patient’s morning and evening and as required. ·        Distribute, input details and collect menu cards from the patients daily. ·        Assist with increasing awareness of Protected Mealtimes and the National Visitors Guidelines ·        Record patients’ dietary requirements on summary sheet for main kitchen. ·        Ensure that bed tables are cleaned prior to and after food service. ·        Assist patients with feeding at mealtimes in consultation with CMN or Nurse in charge at mealtimes, and monitor food intake. Record/ report as required. ·        Assist with the preparation and presentation of food, make beverages, snacks, sandwiches etc as required and serve. ·        Liaise with CNM /Dietician on patient requirements. ·        Collect food trolleys and ensure trays/ trolleys are prepared for meal service in accordance with best practice for patients. ·        Ensure appropriate serving utensils are used at all meal times in line with best practice. ·        Carry out and record food temperature checks before serving to the patient at meal times and record on temperature chart in ward pantries. ·        Record fridge temperature morning and evening and document, report any variances and take action. ·        Order / Record food stock levels for patients from the main Kitchen stores to ward pantries. ·        Ensure ward pantry and equipment i.e. microwave, toaster etc are cleaned in line with cleaning manual and pantry cleaning checklist is signed off. ·        Ensure that after each food service, catering trolley is cleaned down in the main wash up area and set up for next meal service. ·        Ensure segregation of food waste and paper at ward pantry in line with food waste and waste segregation procedures. ·        Report and label equipment breakdowns, and fill in appropriate requisition form with CNM Nurse in Charge on the ward/ dept. ·        Adhere to Hospital Catering and Hygiene policies. Protective clothing to be worn while on duty. ·        Acquaint themselves with a knowledge of Health & Safety/Food Hygiene legislation ·        Ensure work practice is in line with all hygiene and Health and Safety procedures, including HACCP guidelines. Waste & Laundry Operational ·        Be courteous and helpful to patients and their relatives and respect each other person’s privacy and dignity at all times. ·        Present to work wearing the agreed attire and identification, having regard to the highest standard of attire and personal hygiene ·        Allocation to various wards on rotation and will be required to perform day and night duty. ·        Acquaint themselves with Health & Safety at Work guidelines and obligations including e-learning programmes on HSELand ·        Ensure an adequate knowledge of the emergency action and fire Plan ·        Co-operate with periodic medical checks as required ·        Conduct his / herself in a manner that conveys respect of the individual and ensures safe client / patient care ·        Report any incident or potential incident which may compromise the health and safety of clients / patients, staff or visitors to the person in charge and take appropriate action ·      To attend meetings as required by the Unit Managers and Management Team in the Hospital with a view to maintaining high standards, open communication amongst staff and good levels of staff morale. ·     To attend and reach an acceptable standard of performance in courses internal and external and asdesignated appropriate by the employing authority . ·        Understand and adhere to all HSE policies, guidelines and procedures ·        Not undertake any duty related to client / patient care for which he/she is not trained ·        Apply precautions at all times to minimise the risks of cross infection e.g. clean up any spillages of bodily fluids ·        Ensure that all equipment is stored and cleaned correctly, and storage areas are kept clean and tidy ·        Follow Hospital Policy with regard to confidentially in relation to patient care. ·        In accordance with Health and Safety at work policy, it is each staff members responsibility to observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. ·     Participate in appropriate in-service training sessions including fire safety, moving techniques in patients care, hand hygiene and any other such sessions as organised by Hospital management. ·     Be able to work as part of a team. ·     Have knowledge of the Health Information and Quality Authority (HIQA) standards as they apply to the role. ·     Have knowledge of Children First and complete HSELand Introduction to Children First on line e-learning programme. It is HSE policy that all staff irrespective of role, grade or position must promote the welfare of children and protect them from harm. ·     To be aware of fire precautions and procedures and attend fire drills once a year. ·     To be aware of infection control procedures ·     Complaints Procedures ·     Incident and Accident reporting ·     Hospital Risk Management The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Professional Qualifications, Experience, etc (a)    Each candidate must, at the latest date for receipt of completed application form for the post: (i) Possess the relevant QQI Further Education and Training (FET) Level 5 Certificate in Health Service Skills OR (ii) FETAC Level 5 Certificate in Health Service Skills or Healthcare Support OR (iii) A relevant Healthcare qualification OR (iv) Be currently employed as an Attendant, Multi-Task or a comparable role and be willing to undertake a QQI/FETAC Level 5 programme in Health Service skills or equivalent. AND (b)    Candidates must have the personal competence and capacity to properly discharge the duties of the role.  ‘Eligibility’ checking will be conducted on all application forms received and only those candidates who meet the eligibility criteria i.e. the required qualifications for the position, will be deemed eligible for inclusion in the competition. Please ensure that you complete your Application Form correctly as appeals by candidates who have not been deemed eligible, will only be entertained if the appeal is based on information supplied in your original Application Form . Appeals will NOT be entertained on additional information supplied at the time of appeal. If invited to interview, candidates will not be awarded marks for qualifications used during ‘Eligibility’ checking. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Post specific requirements Demonstrate previous experience of working in the hospital/caring setting. Skills, competencies and/or knowledge Knowledge & Experience ·        Knowledge of the hospital environment ·        Awareness of what job entails ·        Have a good base knowledge of - Hygiene Procedures - Basic food Hygiene and Food Safety - Health & Safety - Infection Control ·        Knowledge & Awareness of Health & Safety Competencies & Skills ·     Demonstrate motivation and appreciate the importance of the need to provide quality service for patients / relatives / public and in particular older people. ·     Demonstrate an awareness of Health and Safety issues in relation to the work area. ·     Demonstrate excellent communication skills. ·     Demonstrate good interpersonal skills and be able to work as part of a team. ·     Demonstrate ability of working on own initiative and be capable of performing duties with the minimum of supervision. ·     Demonstrate an understanding of the impact of a change of residence (e.g. home to continuing care) for the individual & their family. ·     Demonstrate flexibility. ·     Kind, caring disposition and sensitive to patients/ clients needs ·     Reliable ·     Holistic approach to working in a hospital environment. Campaign Specific Selection Process Ranking / Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit panel and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.  The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, information for candidates”.   Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, information for candidates” or on www.cpsa.ie .

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12 days ago
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