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Main purpose of the role:, Responsible for ensuring customer satisfaction is the number one priority., Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise., The ideal candidate will have/be: € Excellent communication skills € Ability to engage with and prioritise customer needs € Strong attention to detail, organised and flexible € Ability to use own initiative and work as part of a team in a fast-paced environment € Customer driven € Previous customer service experience is an advantage. Main duties: € Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based € Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience € Deal with all customer queries efficiently, professionally and consistent with store policy € Merchandise shelves, ensuring that all areas of the store are presented to the highest standard € Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role:, Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: € HACCP training is desirable but not necessary € Excellent communication skills € Previous customer service experience is an advantage € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € A passion for food and the ability to inspire shoppers. Main duties: € Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based € Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures € Cook, prepare and display the foods sold throughout the day € Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day € Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers € Deal with all customer queries efficiently, professionally and in line with store policy.
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at Enfield, LMETB Cara Community Special School. This is a great opportunity to join a world leading facilities management company. Working Pattern: Please note, the successful applicant's offer is subject to a Garda Vetting check prior to commencement of role. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE
Cleaning Operative
Would you like to be part of a team that believes people are our greatest asset? Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Catering Assistant to join our team based at Adelaide Private Care House, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Head Of Logistics
HEAD OF LOGISTICS (Ref No: HOL25/01) The Head of Logistics will take responsibility of the warehouse operation to ensure the highest level of customer service and drive efficiencies to the PRM Group of Companies. You will manage, lead and motivate the warehouse team by giving direction and monitoring performance. You will manage and oversee the timely and efficient operation of the logistics and warehousing processes, ensuring customer requirements are met and service levels maintained. Partner with customer service and sales to provide accurate delivery details, manage customer expectations. Investigate and resolve any logistics related enquiries or issues, such as, delays, damaged goods, shortages etc, serving as the escalation point for operational challenges. Liaise with warehouse and supply chain to maintain optimal stock levels, minimizing shortages. Investigate and resolve. Work to improve and implement opportunities to streamline logistics processes, reduce costs and enhance service quality of pick and dispatch. Manage cost controls within the budget. Promote and adhere to company Health and Safety policies ensuring logistics activities are conducted safely and responsibly. Desirable criteria and skills for the role: Strong organisational and multitasking skills Excellent communication and negotiation abilities Ability to thrive in a fast paced, dynamic environment Analytical and problem-solving mindset Attention to detail and high level of accuracy in data management Proficiency in Microsoft office suite (excel, word, outlook) Experience in logistics, supply chain, food distribution, including familiarity with logistics software, ERP systems, WMS We are an Equal Opportunities Employer.
Fresh Meat Assistant
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: • Excellent communication skills • Numerical skill • Customer focused • A passion for food and the ability to inspire shoppers • The ability to work as part of a team in a fast-paced environment,,ability to multi-task under pressure, • No previous experience necessary as training will be provided Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Drive sales through ensuring SOPs and store standards are met on a daily basis • Merchandise and present department to the highest standard • Implement planograms correctly • Control stock rotation so that quality and freshness of goods is of the highest standard • Manage waste and shrink in the department • Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives • Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds • Engage with new initiatives and embrace new ways of working
Checkout Operator
Main purpose of the role:,, , Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: € 2 years€,, experience in a retail role is desirable € Ability to balance tills € Excellent communication skills € Ability to engage with and prioritise customer needs € Strong attention to detail, organised and flexible € Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Use a computerised till system that has a barcode scanner € Weigh and price products such as fruit and vegetables, € Check customers` ages for restrictions on items such as alcohol € Pack customer€,,s purchases, € Process store loyalty cards, coupons and vouchers, € Take payments and make sure the till balances at the end of the day € Spend time away from the till, stocking shelves and checking stock, € Merchandise and present the department to the highest standard at all times € Attend and engage in team meetings and implement any learnings ,
Checkout Operator
Main purpose of the role:,, , Ensure the Checkout Department operates efficiently and effectively at all times and provide our customers with excellent customer service. The ideal candidate will have/be: € 2 years€,, experience in a retail role is desirable € Ability to balance tills € Excellent communication skills € Ability to engage with and prioritise customer needs € Strong attention to detail, organised and flexible € Ability to use own initiative and work as part of a team in a fast-paced environment Main Duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Use a computerised till system that has a barcode scanner € Weigh and price products such as fruit and vegetables, € Check customers` ages for restrictions on items such as alcohol € Pack customer€,,s purchases, € Process store loyalty cards, coupons and vouchers, € Take payments and make sure the till balances at the end of the day € Spend time away from the till, stocking shelves and checking stock, € Merchandise and present the department to the highest standard at all times € Attend and engage in team meetings and implement any learnings ,
Butcher
Main purpose of the role: Ensure the Meat Department operates efficiently and effectively at all times and provide our customers with excellent quality and products and services. The ideal candidate will have/be: € Craft butchery course is desirable € Numerical skills € Excellent communication skills € Previous customer service experience is an advantage € The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure € A passion for food and the ability to inspire shoppers € HACCP training is beneficial but not essential. Main duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Maintain retail cuts at a high standard in accordance with customer needs € Drive sales through ensuring SOPs and store standards are met on a daily basis € Merchandise and present department to the highest standard € Implement planograms correctly € Control stock rotation so that quality and freshness of goods is of the highest standard € Manage waste and shrink in the department € Ensure continuous improvement in the Meat Department by remaining up to date with new products and initiatives € Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions and builds €,Engage with new initiatives and embrace new ways of working.
Sales Assistant
Main purpose of the role:, Responsible for ensuring customer satisfaction is the number one priority., Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise., The ideal candidate will have/be: € Excellent communication skills € Ability to engage with and prioritise customer needs € Strong attention to detail, organised and flexible € Ability to use own initiative and work as part of a team in a fast-paced environment € Customer driven € Previous customer service experience is an advantage. Main duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative € Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; € Deal with all customer queries efficiently, professionally and consistent with store policy € Merchandise shelves, ensuring that all areas of the store are presented to the highest standard € Engage with new initiatives and embrace new ways of working.
