31 - 40 of 1610 Jobs 

Network Development Manager

AmazonDublin

DESCRIPTION The AWS Networking organization is hiring, and we’re looking for talented Network Development Mangers (NDM) to join our team. Within Networking, we’re confronting and solving complex and high-stakes challenges. Our teams support all aspects of connectivity within and between Amazon’s data centers and services. As a leader of one of our network engineering teams, you will play a part in designing, architecting and operating networks that simply cannot fail, must scale infinitely, and can never constrain growth or innovation. If working on the networks that support the world’s largest cloud provider and Earth’s most customer-centric company interests you, please read on! For this role, we are seeking a Network Development Manager to work in our Data Center Network Engineering organization. This team is responsible for designing and operating all of Amazon’s massive scale data center networks. Our data center networks provide high bandwidth and low latency solutions for aggregating server racks. Managers in this organization own supporting the hardware platforms, defining the physical topologies, routing architectures and software control systems for these networks. As a Network Development Manager, you will be responsible for leading a team of experienced engineers and have ultimate responsibility for end-to-end delivery of key networking products and services; including new feature design, testing, deployment as well as overall responsibility for operational, capacity management, implementation, automation, standards, process management and change control. At Amazon, we ask our managers to be strong technical leaders who can dive deep and ensure the right outcomes are delivered for our customers. You will work closely with your customers and business partners to align a technical roadmap that ensures those outcomes are achieved. We also obsess over operational excellence and expect managers to demonstrate strong judgement. These are exciting times in our space – we are growing fast, but still at an early stage and working on ambitious new initiatives where a manager at any level makes day-to-day and strategic decisions that carry a huge amount of responsibility and significant technical and business impact. If you’re up the challenge, we’d love to hear from you! Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age Key Skills · Excellent written and verbal communication skills. · · Excellent analytical skills. · · Substantial background building and operating large-scale networks. · · In-depth experience in the application of network design, including knowledge of major protocols, topology design, network hardware, device configuration and traffic engineering. · · A strong track record of executing in dynamic and fast-paced environments. · · Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities · · Strong leadership skills · · Strong interpersonal skills · · Strong mentoring skills · · Strong presentation skills · · Ability to cope under pressure · · Ability to understand and drive service management/SLAs · · Ability to coordinate multiple activities and work in a high pace environment BASIC QUALIFICATIONS · Bachelor Degree in Computer Science or relevant degree/experience · Minimum of 5+ years experience in technology roles and 3+ years in a Network or Systems Engineering management role · Past experience with network operations either as a manager or individual contributor · 3+ Years Experience communicating/presenting to senior leadership · 3+ Years Experience in building and managing a team of strong technical people · Past experience running teams of 8+ PREFERRED QUALIFICATIONS · 8+ years in a technology role and 4+ years in a management · Experience presenting root cause analysis and error correction from operational events to senior management · Working knowledge and experience of developing operational metrics · In-depth knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting) · Familiarity with network planning methodologies and automation techniques · Experience managing software development · Experience representing your team/technical area to senior management · Experience in contributing to the definition and implementation of automation opportunities within an operations environment · Experience in agile management methodologies · Experience with lean methodologies and Six-Sigma or similar qualification

8 hours ago

Escalation Engineer

AmazonDublin

DESCRIPTION ABOUT US Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. The Escalation and Event Management (E2M) team is part of the broader AWS Support organisation and is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M’s purpose is to drive operational excellence and improvements to the overall customer experience. ABOUT YOU E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of “how things are usually done”, and you are equally comfortable operating in the minute detail, as well as with coordinating efforts at the forty thousand foot view. You confidently act as an advocate of your customer, maintaining composure in dynamic and high pressure situations. You are comfortable working on highly technical initiatives to consistently improve the AWS customer experience. You are someone who excels at working in a dynamic environment while collaborating with some of the smartest people in the industry, and you get excited about owning critical infrastructure services that serve global customers, every second of the day! Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLE As members of the AWS Support E2M Event Management team, we work to identify widespread and systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a problem is identified, we ensure the appropriate parties are engaged to drive the resolution of the problem and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have front-and-center limitless exposure to all things AWS, including numerous leading edge technologies. Every day will bring new and exciting challenges that include elements of: · Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads and AWS Service Teams · Provide crisp and timely communication on developing issues to relevant internal and external customers · Drive down mean time to engagement and communication for all incident types · Facilitate Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence · Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence · Analyze data trends on internal tickets, customer contacts, social media, and network monitors to identify potential issues · Build a broad understanding of AWS architecture and service inter-dependencies · Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention · Other duties as required by the organization BASIC QUALIFICATIONS · 5+ years of experience with Incident/Event Management for mission critical services · 2+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role. · Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience) PREFERRED QUALIFICATIONS Candidates that have been most successful after joining our team have demonstrated capabilities in one or more of these areas: · Excellent written and oral English communication skills · Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies · Experience creating or designing cloud application architectures with a focus on high availability · Industry specific certification(s) such as the AWS SysOps Administrator certification · Experience with the creation and usage of JavaScript, Powershell, and/or BASH scripting · Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

8 hours ago

AWS Senior Technical Recruiter, Role

AmazonDublin

DESCRIPTION We are seeking an experienced recruiter to join our dynamic recruiting team supporting hiring. Amazon Web Services () is the world's most comprehensive and broadly adopted platform, offering over 200 fully-featured services from data centers globally. The successful candidate will focus in the areas of candidate talent search and engagement. You will play a critical role in providing full resourcing services and ensure that we meet a rapidly growing business's ongoing needs. Responsibilities include building an attraction strategy, interview process and offer . You will foster a collaborative team environment and a strongly service-oriented culture, ensuring delivery of an efficient, effective, quality-driven service to internal customers to meet customer service level agreements. You must be able to successfully manage talent searches and have experience setting benchmarks and metrics and understanding how to prioritize in a fast-paced environment, with tight deadlines. The successful individual thrives in an innovative, fast-paced environment, and he/she can effectively engage and partner with peers. You will draw on extensive knowledge of talent acquisition and forge dynamic relationships with hiring managers and other recruiters. It would help if you had strong skills and technique on candidate generation, negotiation, organization, verbal, and written communication skills. The successful candidate will also have an ability to prioritize their time, demonstrate push-back and a sense of urgency, and understand the value of providing high-quality customer service. This is an excellent opportunity for someone looking to broaden their recruiting experience in a large-scale and high-performance recruiting organization that aligns to high technical roles. Our team culture is goal-oriented, fast-paced, and fun! We are motivated by the challenge (and success) of hiring top talent for the ever-expanding business. BASIC QUALIFICATIONS · 6+ years of corporate and/or agency technical recruiting experience including sourcing and full life cycle recruiting. · Experience in recruiting technical talent. · Experiencing managing and prioritizing multiple searches, projects and client relationships. · Expertise in building and executing a recruiting strategy, including candidate , diversity sourcing, and interview process . · Experience working with recruiting and people-related tools and , including applicant tracking , resume databases, internet sourcing tools and complex spreadsheets. · Comfortable on writing documents and utilizing data. PREFERRED QUALIFICATIONS · Bachelor’s Degree. · Client-focused and committed to continuous improvement; · Able to proactively network and establish effective working relationships. · Demonstrated ability to work in a team environment, as a team member. · Passionate and interested in seeking new sourcing options and develop creative approaches to delivering candidates to the customer. · Strong communication, organizational and negotiation skills, with a keen focus on delivering business results. · Self-sufficient and able to work with little direct supervision

8 hours agoPermanent

Senior Program Manager, People Builder Experience

AmazonDublin

DESCRIPTION This is a 12 month Fixed Term Contract. Do you like to lead transformation programs with global scale that improve customer experiences? The AWS Builder Experience Team (BeXT) is looking for a smart, ambitious, curious UX researcher to run our Voice of the Builder program. BeXT is a new initiative to reimagine HR and the employee experience at AWS. We work backwards from the employee to define a cohesive, human-centered experience, and then evolve the enabling technologies and business processes. Our design practice is growing, and we are looking for a talented researcher to lead a program with global scale. In this role, you will develop deep expertise with the tools, processes, and policies that support AWS employees. The successful candidate will be a customer-obsessed self-starter, comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment. They will have excellent oral and written communication skills, and a proven ability to meet tight deadlines, multi-task, and prioritize work. What you’ll do: · Knowledge Management – identify and structure the tools and mechanisms to store insights and pain points · Voice of the Builder Listening systems - establish and run qualitative research studies that capture employee experience pain points and generate actionable insights · Experience Design – Collaborate with experience designers and participate in strategic planning discussions · Business Requirements – Facilitate global workshops to coordinate the collection of global business requirements including identifying gaps between future-state experiences and current state processes, and turn into detailed business requirements · Communication – Own communications to project members and stakeholders on progress, issues, and risks including regular status updates and periodic white papers BASIC QUALIFICATIONS · Bachelor's degree in Business, IT, HR or related field · 8+ years relevant Program and Project Management experience · 8+ years of HR, Process Improvement, or related experience · Experience using survey tools and analysis products (e.g. Qualtrics) · Experience developing business reports PREFERRED QUALIFICATIONS · Master's degree in Business, IT, HR or related field · An unfailing passion and capacity to advocate on behalf of our employees/customers. · Passion for the role of user research within an organization and the ability to drive design thinking. · Excellent communication, presentation, and interpersonal skills, with the ability to present a compelling case for research and data-driven decision-making. · Ability to define, manage, and prioritize your own work, juggling multiple projects, possibly with competing deadlines in a fast-paced, often ambiguous environment. · Interest in promoting equity and accessibility in product and design Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

8 hours agoTemporary

Inclusion, Diversity & Equity Management Leader, EMEA

AmazonDublin

DESCRIPTION This position can be based Dublin Ireland, Berlin / Munich / Frankfurt in Germany, London / Manchester / Edinburgh in the UK, or Cape Town / Johannesburg in South Africa. At Amazon, we're working to be the most customer-centric company on earth. Our success depends on building an inclusive environment that values talented individuals from all backgrounds. If you're passionate about building diverse teams and fostering equity and inclusion, this is your chance to make a difference. We are seeking an influential, highly motivated and organized Inclusion, Diversity and Equity (ID&E) leader to drive the ID&E strategies across EMEA. This role reports into the ID&E Leader for APJC, EMEA & LATAM. This role is responsible to develop a data-driven ID&E strategy for EMEA and deliver on global and country specific goals and initiatives across the region. You will manage and drive organization-wide strategies that are currently in flight in order to build diversity, equity and create an inclusive environment that supports a global employee base. You will partner with recruiting, HR and managers to engage people of all backgrounds on ID&E programs. You will leverage data as well as anecdotal evidence to define and evaluate the success of program elements, and operationalize the strategies by providing monthly/quarterly ID&E business reviews. You will collaborate across the AWS global ID&E organization to align what we do in our org with other programs and efforts. This role requires the ability to influence leaders and team members across the globe, requiring that you are a collaborative individual who is able to both influence without authority and work with significant autonomy and ambiguity. Key Responsibilities · Develop and deliver a data-driven global ID&E strategy across EMEA. This will include partnering with process owners worldwide across multiple functional groups in EMEA and globally as well. · Earn trust across a range of levels and disciplines; act as an ID&E subject matter expert by contributing perspective, insights, and knowledge and taking a balanced consultative and systematic approach to enable the organization to achieve measurable results. · Operationalize monthly business reviews on status of ID&E goals on key programs and initiatives. · Build and drive ID&E program objectives through program management and defined project plans; manage implementation activities, and develop processes, documentation and communications for program/process roll-out and ongoing support. · Collaborate closely with HR, talent management, recruitment, and business partners, to define priorities, goals, and measures of success. · Educate the business on ID&E topics, and advocate for marginalized communities in the industry. Consult on topics such as systemic oppression, racial injustice, intersectionality, allyship, unconscious bias, privilege, and colorism. · Develop effective engagement with leaders through facilitation, and presentations on ID&E topics. Inspire leaders at all levels to drive prioritization of and commitment to ID&E goals. · Drive culture change around inclusion and equity to attract and retain world-class diverse talent to be responsive to customer’s needs. · Provide leadership coaching, when appropriate, to managers and Directors/VPs via one-to-one and group interactions. · Proactively identify risks/issues, providing solutions, resolving risks/issues, and overcoming hurdles to drive results. · Think big to identify the root causes of any failure to meet ID&E goals; devise solutions with a holistic and long-term perspective. · Actively develop and mentors other within their own team and across stakeholders in multiple countries. BASIC QUALIFICATIONS BASIC QUALIFICATIONS · Bachelor’s degree required · 10+ years’ experience working in an HR or business function · 5+ years program management experience specifically in Inclusion, Diversity, & Equity (ID&E) · 5+ years change management experience · Team Management experience PREFERRED QUALIFICATIONS PREFERRED QUALIFICATIONS · Demonstrated knowledge and understanding of ID&E principles and jurisdictions across EMEA · Demonstrated experience building and executing successful programs · Experience leading large scale change management initiatives · Business acumen, analytical skills, reliability and sound judgment · Proven ability to influence without authority and lead strategic priorities through to results · Proven ability to think strategically and work across multiple territories, entities and lines of business · Demonstrated program management experience · Has demonstrated comfort and confidence in dealing with ambiguity and leading through change · Excellent public speaking and interpersonal skills · Demonstrated ability to effectively manage high-volume workload and complex priorities · Ability to build consensus and relationships at all levels of the organization · Action oriented, superior attention to detail, strong organizational Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

8 hours ago

Desktop Publishing Program Manager

AmazonDublin

DESCRIPTION Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Amazon’s Digital and Device Launch, Content and Training (LCT) team is looking for a Desktop Publishing (DTP) Program Manager to create engaging multilingual learning materials to support Amazon devices and services globally. The DTP Program Manager is part of the Customer Service organization so your work supports the customer service agents who receive the trainings from the Learning Experience Instructional Designers. In this role, you will be providing support to the Learning Experience team by ensuring a smooth and captivating course delivery for the agents who support our customers. To be successful in this position, you will be comfortable with the following tasks: · Identify internal and external assets that require localization · Prepare Learning Experience (LX) files for localization · Collaborate with the Learning Experience team to gather project-specific localization requirements · Review text, graphics, or other multimedia materials created by writers and designers · Resolve tagging and formatting issues with any file types · Liaise with translation vendors and other internal tech teams to develop tools and processes that improve and simplify the source authoring and localization workflows · Perform DTP on translated files (Word, PPT, Excel, Storyline) · Address and fix issues encountered during DTP tasks · Provide guidance, and educate vendors on how to solve these issues by providing customized DTP Best Practices · Create images in target languages as needed · Test layout issues You have a proactive and inclusive approach to problem solving and risk management. You are comfortable working in a diverse group and contributing to an inclusive culture. You use sound business judgment to make quick decisions under pressure in ambiguous circumstances, and bring teams with you on the journey. Most importantly, you have deep expertise in design/DTP tools, with a preference for Articulate Storyline and Rise 360. BASIC QUALIFICATIONS · Proficient English language skills, both spoken and written · Relevant experience in a variety of Desktop Publishing Tools (DTP), with a preference for Storyline (though not mandatory) and the Office suite · Understanding of content management systems and web technologies · Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment PREFERRED QUALIFICATIONS · Bachelor’s degree in Computational Design, Communications, Translation Studies, Localization, or similar · Master’s degree in Graphic Design, Internet of Things, Translation Studies or Computational Design · Knowledge of Articulate Storyline and Rise 360 · Comfortable challenging the status quo and questioning existing practices · PMP or PRINCE2 certification · Background in Operational Excellence or Lean · Fluency in one more language preferred

8 hours ago

Escalation Engineer

AmazonDublin

DESCRIPTION ABOUT US Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. The Escalation and Event Management (E2M) team is part of the broader AWS Support organisation and is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M’s purpose is to drive operational excellence and improvements to the overall customer experience. ABOUT YOU E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of “how things are usually done”, and you are equally comfortable operating in the minute detail, as well as with coordinating efforts at the forty thousand foot view. You confidently act as an advocate of your customer, maintaining composure in dynamic and high pressure situations. You are comfortable working on highly technical initiatives to consistently improve the AWS customer experience. You are someone who excels at working in a dynamic environment while collaborating with some of the smartest people in the industry, and you get excited about owning critical infrastructure services that serve global customers, every second of the day! Finally, you are passionate about technology with a desire to learn more and do more with AWS. ABOUT THE ROLE As members of the AWS Support E2M Event Management team, we work to identify widespread and systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a problem is identified, we ensure the appropriate parties are engaged to drive the resolution of the problem and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have front-and-center limitless exposure to all things AWS, including numerous leading edge technologies. Every day will bring new and exciting challenges that include elements of: · Provide critical incident response/management (including leading calls with internal/external participants) for customer’s critical workloads and AWS Service Teams · Provide crisp and timely communication on developing issues to relevant internal and external customers · Drive down mean time to engagement and communication for all incident types · Facilitate Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence · Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence · Analyze data trends on internal tickets, customer contacts, social media, and network monitors to identify potential issues · Build a broad understanding of AWS architecture and service inter-dependencies · Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention · Other duties as required by the organization BASIC QUALIFICATIONS · 2+ years of experience with Incident/Event Management for mission critical services · 1+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role. · Bachelor’s degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 3+ years of relevant work experience) PREFERRED QUALIFICATIONS Candidates that have been most successful after joining our team have demonstrated capabilities in one or more of these areas: · Excellent written and oral English communication skills · Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies · Experience creating or designing cloud application architectures with a focus on high availability · Industry specific certification(s) such as the AWS SysOps Administrator certification · Experience with the creation and usage of JavaScript, Powershell, and/or BASH scripting · Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

8 hours ago

Software Development Engineer

AmazonDublin

DESCRIPTION Are you excited about building tools that directly impact Amazon’s business? Fleet Management Systems is looking for a developer to innovate in optimizing utilization of compute capacity, forecasting scaling needs, and building tools that enable us to effectively and efficiently manage Amazon’s massive compute infrastructure. We're building software that will not only make an impact today, but will enable Amazon to continue to scale tomorrow and beyond. We're creative, passionate, and we constantly challenge the way things have traditionally been done in our space. Zeal for delivering high quality software and customer happiness is essential. You will make a tremendous impact on Amazon’s business by enhancing and building these tools. You will have the opportunity to leverage Amazon Web Services and a wide variety of technologies and frameworks. · We're building web services in Ruby, with back-end infrastructure built on top of Amazon Web Services. Our full stack currently leverages Elastic Map Reduce, DynamoDB, RDS, EC2, Lambda and S3. · We're building engaging websites using React and the latest graphing and visualization technologies. · We're building tools that analyze large amounts of data (i.e. utilization data, AWS usage and billing data), crunch numbers and display visualizations that provide users with insight into this rich data. · Build software to analyze hardware inventory, usage, and financial cost models and make data-driven recommendations to Amazon's business owners that significantly reduce their costs. · We are responsible end-to-end for all products we design and launch. They will be used company-wide and make a huge business impact. BASIC QUALIFICATIONS · 2+ years of software development industry experience. · Demonstrated strong design and coding skills in Java, C/C++, or similar programming languages · Web development experience (JavaScript, React.js, Bootstrap, MVC frameworks). · Experience building high-performance, highly-available and scalable systems. · Bachelor’s degree in computer science or a related field. PREFERRED QUALIFICATIONS · Must be able to analyze problems and solve them creatively. · Be highly innovative, flexible and self-directed. · Solid UX design skills. · Proficiency in object-oriented design · Strong problem-solving and analytical abilities. · Understanding of Software Engineering processes and best practices.

8 hours ago

Technical Account Manager, Global Accounts

AmazonDublin

DESCRIPTION At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. The Role As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. See what the team say about their roles: https://emea-resources.awscloud.com/write-your-own-story/meet-daniel-account-manager-start-ups https://emea-resources.awscloud.com/write-your-own-story/meet-kejia-technical-account-manager https://emea-resources.awscloud.com/write-your-own-story/meet-nataliya-technical-account-manager Responsibilities include: · You’ll build solutions, provide technical guidance and advocate for the customer · Ensure AWS environments remain operationally healthy whilst reducing cost and complexity · Develop trusting relationships with customers, understanding their business needs and technical challenges · Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management · Consult with a range of partners from developers through to C-suite executives · Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers · With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS · Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning · Solve a variety of problems across different customers as they migrate their workloads to the cloud · Uplift customer capabilities by running workshops, brown bag sessions, etc. As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications. Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you. Culture We’re passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities. BASIC QUALIFICATIONS · Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. · Understand operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development · Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences · Ability to juggle tasks and projects in a fast-paced environment · FLUENCY IN SPANISH REQUIRED PREFERRED QUALIFICATIONS · Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc. · Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement · Previous experience as a Software Engineer, Developer, DevOps Engineer etc. · Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus Amazon is an Equal Opportunity-Affirmative Action Employer – Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu) to know more about how we collect, use and transfer the personal data of our candidates.

8 hours ago

Big Data Architect/solution Architect, Open Search

AmazonDublin

DESCRIPTION This is an exciting opportunity to join the world class technical team at Amazon Web Services! Come work with some of the best and brightest engineers, technical managers and product managers while also developing your skills and furthering your career within one of the most innovative technology companies anywhere. Amazon Elasticsearch Service is looking for hands-on systems engineers/architects, who specialize in Elasticsearch or distributed systems and are excited to work with some of the largest and most advanced deployments of Elasticsearch. Ideal candidates have a strong background in Elasticsearch, technical consulting, and customer management. Amazon Elasticsearch Service makes it easy to deploy, operate, and scale Elasticsearch for log analytics, application monitoring, full-text search, and more. Amazon Elasticsearch Service is a fully managed service that delivers Elasticsearch’s easy-to-use APIs and real-time capabilities along with offering predictable performance and seamless scalability for production workloads. In this role, you will support AWS Elasticsearch engineering, product and operations. This will include working directly with some of our largest and most important customers to identify and resolve issues, automating repetitive processes, and working closely with development and business teams. You will dive deep into code and logs, drive prioritization of operational issues, and become intimate with the architecture of our systems, while also deeply understanding customer use-cases and configurations. The perfect candidate will have excellent customer obsession, deep experience working with Elasticsearch/Apache SOLR/Apache Lucene, preferably in large scale, distributed environments; and be very comfortable with networking and distributed architecture topics. You will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization and organization. Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS · Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience · 2+ years Elasticsearch consulting/engineering or closely related technology (Apache SOLR, Apache Lucene) · 2+ year experience building scripts, tooling, and automation for large-scale computing environments. · 2+ years of experience working on large scale systems written in Java/Python · Experience troubleshooting applications and system performance and complex, production software issues · Ability to benchmark products and contrast the various behaviors · Possess excellent communication skills and experience working with external customers (both technical and non-technical audiences). PREFERRED QUALIFICATIONS · Excellent problem solving skills with a strong attention to detail · Ability to dive deep into complex technical problems · Experience on Cloud Computing · Experience managing large server fleets · Experience with database systems internals, query optimization, understanding and providing recommendations to customers on their query patterns · Good understanding of parallel system performance, efficiency and scalability measurement and analysis · Act as a technical liaison between customers, service engineering teams and support · Experience in characterizing, debugging and correcting performance issues in large scale distributed systems. · Understanding of distributed systems in practice and their limitations · Experience building and administering production databases · Development background is desirable (strong coding skills will allow for automation/demos/tools development. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

8 hours ago
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