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CHE: , Quality And Patient Safety Advisor

HSE Community Healthcare EastDublin

**Please ensure you download, save and read the Job Specification. ** Location of the Post: Community Healthcare East/ Cúram Sláinte Pobail Thoir There is currently 1 permanent whole-time vacancy available. The Quality & Safety Manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability at Civic Centre, Bray, Co. Wicklow location and/or for relevant HSE Dublin South and Wicklow based meetings. QSSI will move to the Iveagh Building, Carrickmines, Dublin 18 in Q2 2025./ Lárionad Cathrach, An tSráid Mhór, Bré, Co. Chill Mhantáin agus/nó Foirgneamh Uíbh Eachach, Páirc Charraig Mhaighin, Carraig Mhaighin, Baile Átha Cliath A panel may be formed from this campaign for Grade VII - Quality and Patient Safety Advisor from which current and future, permanent and specified purpose vacancies of full or part-time duration throughout Community Healthcare East may be filled. Purpose of the Post: Work with Q&S Manager to develop, deliver, implement and evaluate a comprehensive quality and safety programme with associated structures, policies and processes which are the vehicle for improving quality and safety. To drive core programmes of work in quality, safety and risk management, including: · quality improvement · audit, · health and safety, · service user and community involvement; · risk management, · complaints, · incidents and serious incidents · patient safety and service improvement implementation of recommendations from local and national investigations, reports and audits

10 days agoPart-timePermanent

Clinical Nurse Specialist

AvistaDublin

Avista is a dynamic disability service providing clinical supports and residential services to children with complex disability needs and their families. We have 3 network teams in Blanchardstown, Blakestown & Cabra. You will be joining dynamic, family centred, interdisciplinary teams with excellent access to supervision and support from team. The successful candidates will required to work as part of an Interdisciplinary Team that provide services to 0-18 year old children and young persons with complex needs. The candidates will work in partnership with families within a family centred model. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: Clinical Nurse Specialist Child and Adolescent Mental Health of Intellectual Disability (CNSp CAMHS-ID) CHILDREN’S SERVICES, DUBLIN PERMAMENT FULL-TIME CONTRACT (37.5 Hours Per Week) OR PART-TIME CONTRACT (18.75 Hours Per Week) Salary: €59,661 -€75,289 *lsi *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. REQ: 26939 This is an exciting opportunity to join our CAMHS- ID team supporting children and young people up to 18 years of age with mental health needs and a moderate to profound Intellectual disability. Applications are invited from suitably qualified candidates. Essential: · Be registered in the Intellectual Disability/Mental Health Division of the Register of NMBI. · Have a level 9 post-registration QQI national qualifications relevant to the specialist area (Child and Adolescent Mental Health of Intellectual Disability) prior to application. · Have a minimum of 1 years’ post registration full time experience or an aggregate of 1 years’ full-time experience working in the area of Intellectual Disability. · Have a minimum of 1 years’ experience or an aggregate of 1 years’ full-time experience in the specialist area(Child and Adolescent Mental Health of Intellectual Disability). · Full clean driving licence and use of own car. · Be knowledgeable of Specialist Child and Adolescent Mental Health Services for Children with Intellectual Disability (CAMHS-ID) National Model of Service, CAMHS Operational Guidelines 2019, The Health Act 2007,HIQA regulations and Sharing the Vision-A Mental health Policy for Everyone 2020, Mental Health commission, UNCRPD. · Have excellent communication, interpersonal, teamwork and effective caseload management skills. · Possess good planning, organisation and effective time management skills together with the ability to work on their own initiative. Applicants should possess Level 2 behavioural competencies of Avista competency framework; this can be found on the last page of the Job Description Why work with us? Excellent Career Progression Opportunities. Supportive and innovative working environment. Comprehensive Pension Scheme. Generous annual leave entitlement. Free onsite car parking. Paid Maternity Leave & Sick Pay scheme. Bike to work Scheme. Tax Saver Travel Scheme. Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Lisa Lavelle, Director of Nursing, Tel; 01 824 5484 Closing date for receipt of applications 26thNovember 2024. “A panel may be formed from which future positions may be filled.” Avista reserves the right to close the completion early should a sufficient number of applications be received. Avista is an equal opportunities employer.

10 days agoFull-timePart-time

Customer Service Advisor

PTSBDublin

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback Requirements: Essential ·        QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ·        If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ·        Significant experience in financial services ·        Excellent knowledge of all retail finance product, processes and procedures ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment ·        Committed to and enjoys working in a sales environment CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

10 days agoPermanent

Duty Manager

SuperValuDalkey, Dublin

Main purpose of the role:,, , Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: € Minimum 2 years€,, experience in a management position; € Good knowledge of Microsoft Office (Excel, Word); € Experience balancing cash/tills; € Excellent communication skills; € Good delegation skills; € Highly driven with a strong work ethic; € An understanding of how to achieve KPIs and targets; € Commerciality and brand awareness; € Passion for grocery retail; € Thrive in a fast-paced working environment. Main duties: € Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; € Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; € Implement planograms correctly and ensure the correct range is in place in store; € Merchandise and present the store to the highest standard; € Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; € Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; € Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; € Manage employee performance, giving regular feedback, recognition and encouragement; € Deal with all customer queries efficiently, professionally and consistent with store policy; € Understand achieving margins in all departments; € Engage with new initiatives and embrace new ways of working; ,

11 days agoFull-time

Switchboard Telephonist

Childrens Health IrelandDublin

Switchboard Telephonist – Grade III Purpose of the Role: The purpose of this post is to provide Telephonist services to the hospital’s Switchboard / Main Reception and to carry out Post Room duties. Essential Criteria : · Have achieved Leaving Certificate or QQI level 5 or equivalent qualification. · Experience of working in a busy customer/patient service environment. · Must be available to work a variety of shift patterns including weekends, evenings, nights (Including Public Holidays) The Switchboard Department operates 24/7, 365 days a year within a hospital environment. You must be flexible. · Experience with Microsoft package, i.e. Outlook and Excel etc. · Experience of working within a fast paced and busy environment · Experience of working in a busy customer/patient service environment. How to Apply and Informal Enquiries: * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is 25 November 2024 by 5 pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department for Crumlin, please contact Senior Switch Supervisor at loveth.owhor@childrenshealthireland.ie For informal enquiries for this specialty/department for Temple Street, please contact Switch Manager at eugene.lyons@childrenshealthireland.ie For other queries relating to this recruitment process, please contact recruitment@childrenshealthireland.ie

11 days ago

Registrar In Medical Ophthalmology, January

Childrens Health IrelandDublin

Shape the Future of Paediatric Healthcare with Children’s Health Ireland (CHI) At Children’s Health Ireland (CHI), we are dedicated to clinical excellence and delivering world-class care to our patients and their families. Our mission is to provide child-centred, research-led, and learning-informed healthcare that upholds the highest standards of safety and excellence. We achieve this by working collaboratively with children, young people, their families, and healthcare professionals across our network of children’s services in Ireland. A Bright Future for CHI As part of our commitment to advancing paediatric care, we are excited to announce the expansion of our services through the new children’s hospital project. This state-of-the-art facility, located on the St. James's Hospital campus, will be complemented by two new outpatient and urgent care centres. The new hospital will serve as a national hub for children and young people requiring highly specialized care and treatment. In addition to the main hospital, our new model of care includes two satellite centres at Tallaght Hospital and Connolly Hospital in Blanchardstown, ensuring accessible and comprehensive paediatric care across Ireland. With 39 paediatric specialties and cutting-edge equipment, the new hospital is set to be a beacon of excellence in child healthcare. Opportunities for the January Rotation We invite applications for the following medical specialty as part of our upcoming January rotation: Interview Process Shortlisted candidates will participate in a single interview process. You will have the opportunity to express your site preference, and final allocations will be determined by our clinical team, balancing candidate preferences with the needs of Children’s Health Ireland How to Apply To apply for these positions, please visit our career page at https://childrens-health-ireland.rezoomo.com/jobs/ . Your application must include a CV, Cover Letter, and completed Questionnaire. The deadline for applications is Monday 25th November 2024 by 5:00pm. Applications must be submitted through the CHI.jobs portal by clicking ‘Apply for Job’. Please note that applications sent via email or other methods will not be accepted. For any queries related to the recruitment process, please contact our Medical Recruitment team at: medicalrecruitment@childrenshealthireland.ie. Important Information Please be aware that, as part of your contract, you may be required to work at any CHI site. CHI is an equal opportunity employer.

11 days ago

Clinical Nurse Specialist, Dementia Support

AvistaDublin

DUBLIN SERVICE CLINICAL NURSE SPECIALIST - (CNS) Dementia Support Specified Purpose Contract Full Time 37.5 hpw Pay scale: € 59,661 - €75,389*(*LSI) Req No: 26948 Successful candidates will be an integral part of the specialist multidisciplinary team and will provide specialist nursing input to co-ordinate the care of a defined case load of persons supported with complex and diverse needs using evidence-based specialist nursing skills and person-centred principles. Essential: Why work with us?  Excellent Career Progression Opportunities.  Supportive and innovative working environment.  Comprehensive Pension Scheme.  Generous annual leave entitlement. Applicants who were trained outside of Ireland need to submit a statement of equivalence from the Dept. of Health and Children with their application. Informal enquiries to: Lisa Lavelle, Director of Nursing: 0871036653 A panel may be formed from which future positions may be filled. Applications can be made to : https://www.rezoomo.com/company/avista/ Closing date for receipt of applications: 25/11/2024 Avista is an equal opportunities employer

11 days agoFull-time

Commercial Food Manager

Applegreen StoresDublin

Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Commercial Food Manager who will be at the forefront of developing strategies that drive sales, enhance product offerings, and maintain strong relationships with both brand partners and customers. This role will form part of the Food team and reports to the Director of Operations and Food. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: Commercial Strategy Development and Relationship Management: Developing and leading the branded and own brand food strategy in collaboration with various teams. A significant part of this role involves managing the relationships with franchise food brand partners and suppliers to secure optimal business terms. This will include building the commercialization infrastructure needed, product road map and market adoption of the Applegreen products and services. The role is expected to combine technical knowledge, product knowledge and strategy implementation of the various Food brands, both branded and own brand, with effective marketing sales and customer service initiatives to increase sales and profitability. o This includes ensuring that the food offerings are of high quality, innovative, and align with the overall strategic goals of the company. o Identifying under-performing sites with guidance from Operations and offer appropriate support to maximise sales and overall operational profitability o Develop framework to assess, engage and introduce new brand partners o Use data insights to support operations to deliver a better customer experience on site for the customer – improving product quality, trade levels and availability. Product Development and NPD Leadership: This responsibility focuses on leading the New Product Development (NPD) process for the company’s own brand and contributing to NPD for franchise brands. It involves working with suppliers to introduce new products while ensuring alignment with market trends. Collaborating with marketing and operations teams to enhance product offerings and enhance customer experience is critical. Sales Performance and Financial Optimization: The manager must drive food sales and optimize margins across various food offers. This entails reporting on sales performance, identifying gaps and opportunities for growth, and using market analysis and data insights to enhance the overall customer experience. Additionally, they play a role in ensuring that product offerings are relevant and timely based on customer needs and market dynamics. Sales & Financial Optimization: The commercial food manager will assist the operation teams to identify sales opportunities and optimize margins across various food offers, working closely with the procurement teams. This entails reporting on sales performance, identifying gaps and opportunities for growth, and using market analysis and data insights to enhance the overall customer experience. Additionally, they play a role in ensuring that product offerings are relevant and timely based on customer needs and market dynamics. · Responsible for drafting, implementing and evaluating cross-functional decisions that will enable the organization to achieve its long-term objectives · Represent Applegreen at trade fairs, conferences, and other public activities to build awareness and understanding of opportunities to offer a point of difference within our food business · Full participation in strategic improvement programs and projects as required. · Managing branded food contract contracts, ensuring full compliance is achieved. The Candidate should have the following: Qualifications, experience & skills · 3-5 years’ experience in a similar role · Higher level qualification advantageous. · A passion for food and innovation, along with a customer centric focus · Previous experience working with a food company or similar hospitality industry · Excellent verbal, written, communication and presentation skills. · High proficiency in all Microsoft Office software also essential (Excel, PPT) · Experience in a high-volume retail environment preferred but not essential. · Ability to manage multiple relationships, duties and priorities. · Clean, full drivers’ licence . SAP experience preferred Additional key skills & attributes: Leadership Skills: o Ability to manage and motivate a team effectively. o Strong communication skills to train and guide staff. Operational Skills: o Excellent organizational and multitasking abilities. o Proficiency in budgeting, forecasting, and financial management. Customer Service Orientation: o Strong focus on customer satisfaction and quality service. o Ability to develop and implement strategies to enhance the customer experience. Analytical Skills: o Ability to analyse sales data, customer preferences, and market trends. o Proficiency in using software for inventory management and sales forecasting. Problem-Solving Skills: o Capacity to identify issues and implement effective solutions quickly. Knowledge of Food Safety Standards: o In-depth understanding of health and safety regulations pertaining to food handling and storage. Adaptability: . Ability to work in a fast-paced environment and adjust to changing priorities or challenges. A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. . Proven track record of delivering to tight deadlines. · Willing to travel ad hoc if required Illustrative Application & Screening Process (subject to change): Application Process: o Please submit an up to date tailored CV (max 2 pages) and cover letter Interview & Selection Process: o Two interview rounds will be required for this role INDHO

11 days ago

Senior System Administrator | End User Compute

Applegreen StoresDublin

Role Introduction: Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard a Senior System Administrator | End User Compute who will be responsible for effective provisioning, installation, configuration, operation, and maintenance of key end-user facing service components and other more specialised systems. This role will form part of the IT Operations team and reports to the Head of IT Operations. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Employee Benefits: · Private healthcare · Matched pension contribution of 2.5% from your commence date, and increase after successful probation pass · Sick Leave · Maternity and Paternity Leave · Fertility Leave · Education Support · Employee Discounts · Flexible working · Fully subsidised lunch on site · Sports and Social Club Key Responsibilities: As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas: · Proactively seek opportunities to improve end-user technologies to increase employee productivity, efficiency, and satisfaction. · Design, deploy and manage end-user computing solutions, with a strong emphasis on integrating and optimizing Azure services. · Configure and manage Microsoft Intune for device management, application deployment, and compliance enforcement in an Azure environment. · Utilize App Locker to control which applications can run on end-user devices and enforce application control policies in Azure. · Actively manage End User Computing service catalogue. · Actively manage End User Computing knowledge base and system documentation. · Coordinate and automate the setup and deployment of computer workstations, related peripherals, software installation, and user access provisioning. · Prioritise and assign user access provisioning to corporate systems in compliance with PCI and other specified audit requirements. · Responsible for the maintenance and management of inventory end-user hardware and software assets. · Develop the Applegreen O365 offering internally ensuring that colleagues can avail of all features available within our licencing portfolio. · Ensure OSs are deployed in a secure, repeatable and reliable manner. The Candidate should have the following: Qualifications, experience & skills · BSc in Computer Science, Computer Engineering, or related technical discipline, or equivalent work experience Additional key skills & attributes: · A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve. · Proven track record of delivering to tight deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Ability to execute directly at high quality and pace. · Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen. · A ‘can do’ attitude and a positive solution focused mindset. · Demonstrate strong analytical capability to interpret and challenge data and to interrogate financial systems. · Has strong commercial acumen and a focus on delivering value to the business. · Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · Be a self-starter and be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen. · Is resilient and calm under pressure. · Has sound judgement and objective logical decision-making skills. · Has strong leadership potential and management skills, who will be a role model for the people and culture at Applegreen. · Willing to travel ad hoc if required. Illustrative Application & Screening Process (subject to change): · Interview & Selection Process: o Two interview rounds will be required for this role INDHO

11 days ago

Sales Assistant

Applegreen StoresBalbriggan, Dublin

Sales Assistant - Applegreen M1 Balbriggan As a Sales Assistant at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Sales Assistant at Applegreen?

11 days ago
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