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The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. The Package We have 6 x permanent posts based in the Ballymena Area. Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview date will be 10th December 2024.
Trainee Customer Support Advisor
Do you thrive on giving customers the best possible customer experience? Are you a driven and ambitious individual who enjoys meeting and exceeding targets? The ideal person will have/be; The following responsibilities are core to the effective performance of the Customer Support Advisor. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. Deal with all aspects of customer contact management, handling incoming and outbound telephone calls and assist customers as required. Handle all customer calls to conclusion in a friendly and professional manner. Provide frontline support in all aspects of customer care within the business as directed by line manager. Generate business revenue through direct customer contact. Generate business opportunities for Sales & Aftersales functions. Track & Follow up all leads and opportunities generated. Achieve monthly targets and complete an agreed number of customer contacts per day. Deliver marketing and customer follow-up contact as required. Attain a full understanding of how the components within a busy workshop interact and how a booking starts the entire workshop process. Integral role in managing workshop booking diary; ensuring the workshop is sufficiently loaded daily in order to achieve targets. Respond to online and email enquiries in a professional and timely manner. Update customer and vehicle database daily. Ensure all daily administration is completed in an accurate and timely manner. Attend and implement all training and coaching business development programmes / systems. Work closely with staff within Sales and Aftersales departments to achieve goals. All other administrative duties deemed necessary to ensure the smooth and efficient running of the Customer Support Team. Take an active part in upholding the Company’s Health & Safety Policy as set out in the Conditions of Employment and Health & Safety Handbook.
Support Worker
Support Worker Location: 12 Thomas Street, Dungannon, BT70 1HN Salary: £18,618.60 per annum (£11.935 per hour) Contract: Permanent Work hours: 30 hpw, over 4 shifts; including evenings and weekends Please note we do not offer sponsorship for these roles. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you 4% employer pension contribution (after 3 months of service) 33 days annual leave per annum (including statutory holidays) Paid sick leave 4 weeks full pay and 4 weeks half pay after one year of service Westfield Health Level 1 - Cash back plan and additional benefit of unlimited MRI and CT scans and 1 PET scan within a 12 month period Westfield Health Rewards Long service annual leave increments and scheme Paid Access NI Learning & Development opportunities What we need from you At least one years’ experience supporting groups and/or individuals either a paid or voluntary capacity. Possess a full valid UK driving license and access to a car with class 1 business/car insurance to be able to transport service users. OR can demonstrate mobility to carry out the functions of the job. Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Social Care Worker
BROTHERS OF CHARITY SERVICES –WEST REGION POSTS: SOCIAL CARE WORKERS CRUACHAN ADULT SERVICES (Strokestown, Elphin, Tulsk, Ballinagare areas) Ref: 72610 A panel may be formed as a result of this campaign from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Locum Social Care Worker roles are also available. DESCRIPTION AND VISION OF SERVICES The Brothers of Charity Services Ireland – West Region provide a community based, person centred service focusing on the needs and abilities of children and adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community, in line with best practice both nationally and internationally. Working in partnership with each person supported by services, and their family and communities, we aim to create opportunities for people supported by services to have ordinary life experiences and to be closely connected to family and friends. We are committed to supporting people to live a life of their choosing, and the provision of quality services to meet the needs of the people we support. Cruachan Adult Services provide a range of community based servicesincluding day, residential, respite, community outreach, family support and a range of multidisciplinary support services. People are supported in various types of day settings – day centres, supported employment, social and micro enterprises, training and education and these can be in groups or individualised. People are supported in residential settings in their own homes in the community individually and in groups with different staffing support levels depending on their levels of disability. Our Services are person centred focusing on the needs and abilities of adults with intellectual disabilities and autism. Our focus going forward is to form a relationship/partnership with each individual and their family and communities, supporting people to plan and direct their own service so that they can enjoy a life with a healthy balance of supports. We wish to create opportunities for people who use our service to have valued social roles in their communities and to form friendships. We wish to recruit innovative, creative and motivated people who will relish the opportunity to assist in achieving this vision as part of a team. We are looking for people who will be flexible and adapt to the needs of particular individuals they supportand are open to change. Location: Cruachan Adult Services (Strokestown, Elphin, Tulsk, Ballinagare areas). Staff allocation could be either within residential/respite/day settings or in community services or in an individual’s own home. The appointee will initially commence working in one particular area of the Cruachan services and this work location may change due to future service needs. The Role: Social Care Workers fulfil a key worker supportive and advocative role for individuals supported by the service. The Social Care Worker role is to support the person in all aspects of their life focusing on the individual’s ability and promoting independence and development of skills at all times. The Social Care Worker will assist and support people who use the service with development of their individual person centred plans and the achievement of associated outcomes, and critically, will support people who use the service to make informed choices and fulfil their potential. They will encourage participation in the community through inclusive and creative thinking, seek opportunities for new experiences and encourage positive risk taking in leading to informed choices. The successful candidate will provide leadership and supervision at a local level, ensuring the service delivered is person-centred. Reporting/Responsible to: Team Leader/Team Manager/Area Manager Qualifications: Candidates must hold one of the following qualifications: The role of the post holder will not be limited by reference to this job description. It would be expected that the role will evolve as professional, structural and People Supported by the Services demands change and the post holder will be expected to demonstrate flexibility skills that will facilitate this. Informal enquiries for this post to Patricia Coleman, Cruachan Services Area Manager on 0871447954 Closing date for receipt of completed application forms /CV’s on-line is Monday 2nd December 2024 Interview date is scheduled for 12/12/2024 The Brothers of Charity Services Ireland is an equal opportunities employer
Support Worker
We are hiring a Support Workers in Ennis, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Support Worker Contract: Permanent Part-Time & Relief Contracts Available Location: Ennis, Co. Clare The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. Some of our benefits: · Competitive Rates of Pay (€32,699 - €45,984 pro-rata - HSE Pay Scales) · 22 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: Tuesday, 3rd of December 2024 The Brothers of Charity Services Ireland is an Equal Opportunities Employer
Care Support Worker
Care Support Worker Cheshire Community Living Services Dun Laoghaire 17 Hrs permanent, 8 hours (2-hour shifts) and 6 hours (2 hour shifts) We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91 to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme. Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Welcome packs. Employee discounts. Cheshire Ireland is an equal-opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Legal Wording Specialist
Wording Specialist (6-month fixed-term-contract, with a view to become permanent) Cardiff Hybrid (Minimum 3 days in the office) Arc Legal Group, an AmTrust International business, is a specialist provider of ancillary insurance products and services with deep knowledge and experience in each of our chosen markets. With over two decades of industry experience, we are experts in our field with superb products and market knowledge with digital innovation at the heart of our business. We are reliable, ethical, and obsessed with delivering high quality ‘bespoke’ products and excellent customer service. We are currently looking for a Wording Specialist to join our team, ideally based within the reach of our offices in Cardiff. The purpose of the role is to ensure our insurance partners and retail customers receive accurate, compliant, and easy to understand product documentation - and involves drafting and managing a set of customer facing insurance documentation including policy wordings and Insurance Product Information Documents (IPIDs) to ensure they align to our latest requirements. To be successful in this role you will possess experience of drafting and managing legal and/or insurance documentation and contracts with a good understanding of insurance terminologies. Attention-to-detail and strong organisational skills are essential also. Along with experienced Wording Specialists we'll also welcome applications from candidates with an underwriting or in-house legal counsel background looking to move into a career as a Wording Specialist. Don't delay - apply today!
Team Member
Costa Coffee requires a Team Member for our store in Clonmel, who is fully flexible throughout the week. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
General Maintenance Staff
LONGFORD/MEATH/WESTMEATH/LAOIS/OFFALY SERVICES GENERAL MAINTENANCE STAFF PERMANENT FULL TIME (78 Hours Per Fortnight) We are seeking to recruit motivated, creative and energetic persons to join our Longford/Meath/Westmeath/Laois/Offaly Maintenance Team. The successful candidates will provide general maintenance support including repairs, upkeep of buildings and will include ongoing general grounds maintenance. The General Maintenance Staff members provide invaluable support to the individuals within Muiriosa Foundation ensuring they can live a meaningful and fulfilling life. Informal enquiries to: Terry Brady 087 916 5503 Requirements: · Holding a trade or other relevant qualification is desirable. · Knowledge and experience of general and preventative maintenance. · Demonstrated experience within a similar role, minimum 2-3 years continuous. · Possess a current safe pass certificate. · Good knowledge of Health and Safety regulations. · Experienced and skilled in the use of hand and power tools. · Basic computer skills, including use of email and other computer systems. · Excellent communication skills, listening and verbal skills critical to ensure required task is understood and responded to appropriately. · Ability to be innovative and creative and work on own initiative. · Ability to prioritise tasks and manage time appropriately. · Strong organisational and follow up skills. · Have an eye for detail. · Make decisions and have competence to provide a professional maintenance service. · Willing to work alone as required. · Full Current Manual Irish Driving Licence. · Suitability as outlined in the introduction to the role. Closing Date for receipt of completed applications: Monday 2nd December 2024 To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Store Colleague
Full job description Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official "Best Workplaces for Women" for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We have an opportunity to join our team in Cavan on a permanent contract. Job Description Our store colleagues provide every Woodie's customer with an outstanding shopping experience through a helpful, friendly and knowledgeable approach. In this role you will support our store teams through early morning replenishment of our stock outside of normal trading hours. Some key responsibilities of the role : We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.