Jobs in Dublin
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Job Title: : Customer Experience Champion - Dublin South East (Blackrock/Killiney) Vacancy ID : 094828 Vacancy Type : Permanent Post Date : 26-Mar-2025 Close Date : 09-Apr-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent role based in Dublin South East region. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Champion
Job Title: : Customer Experience Champion - Dublin North West (Blanchardstown/Finglas/Omni SC) Vacancy ID : 094808 Vacancy Type : Permanent Post Date : 26-Mar-2025 Close Date : 09-Apr-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in `in branch¿ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Responsibilities: This is a Permanent role based in Dublin North West. Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor - Contact Centre Vacancy ID : 094690 Vacancy Type : Permanent Post Date : 26-Mar-2025 Close Date : 09-Apr-2025 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing `best in class¿ customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a permanent role based in Blackrock Dublin Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Procurement Compliance Coordinator
About Us At Tourism Ireland, we market the island of Ireland overseas. We take pride in connecting millions of visitors each year to all the island has to offer. Tourism is an industry supporting over 300,000 jobs across the island of Ireland and it thereby contributes meaningfully to economies and communities. We partner with sister agencies, airlines, ferry companies, accommodation providers, visitor attractions and others to grow the value of tourism, and to provide visitors with an inspiring and unique experience. Set up under the auspices of the Good Friday Agreement, Tourism Ireland plays an important role as a North South body for a key industry on the island of Ireland, serving both Northern Ireland and Ireland. Role To support Tourism Ireland’s Procurement Officer and ICT Corporate Compliance Manager, in the areas of Procurement Compliance including associated GDPR Compliance. The objective is to help ensure that the organisation is compliant and meets its obligations under these areas. The Duties - Key Responsibilites & Accountabilities Works alongside the Procurement Officer and the ICT Corporate Compliance Manager to ensure compliance across the organisation. Builds relationships with Departments and market teams to ensure compliance with GDPR and Procurement policy and procedures. Organises and maintains data in the Contracts Register including data entry and uploading of contracts and SLAs; and liaises with Departments and Market office colleagues in relation to contract monitoring plus other related administrative duties as required. Under the guidance of the Procurement Officer and the ICT Corporate Compliance Manager reviews and updates policy manuals and template documentation on a quarterly basis. Interacts with Departments and Market office colleagues to review contract spend on a quarterly basis to ensure compliance and highlight any contracts that need attention. Works with the ICT Corporate Compliance Manager to ensure GDPR evaluation is included for all tenders where there is personal data processing and correct data processing agreements are in place with all suppliers where relevant and recorded for audit purposes. Co-ordinates Tender Evaluation processes including the issue of Conflict-of-Interest forms; organisation of panel sessions, review and issue of notifications to bidders, collation of signed evidence for audit trail. Monitors the Level 1 and Level 2 procurement request form responses and reaches out to staff to assist with procurements at these levels providing correct documentation and advising on correct procedure. Works with the ICT Corporate Compliance Manager and their team, to raise awareness of GDPR compliance during procurement and throughout the lifetime of contracts. Works with the Procurement Officer to advertise Level 3 & 4 Tenders on the eTenders portal including reviewing documentation in advance of publication, forwarding queries received to project teams, opening of tender submissions and downloading to and sharing via OneDrive. Works with the Procurement Officer to supply audit trail documentation in response to requests from internal and external auditors, including liaison with departments/market offices for below threshold procurements. Oversight of day-to-day administrative including responding to emails received to the Tender Response mailbox. Ensure adherence in your area of responsibility to the company’s GDPR compliance policies and procedures. Such other duties as the company may from time to time reasonably require. The Person The successful person will possess the following skills, experience and competencies: Essential Salary: EUR 40305- 55077 per annum
Risk Manager
We’re AmTrust International Underwriters, an insurance business based out of our modern offices in the Temple Bar area of Dublin. As part of a Global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and manufacturers both Internationally and Globally. The Dublin office has approximately 75 employees, across various functions. We are a diverse and close knit team and work together to deliver excellence in everything we do. We are extremely proud to have been awarded an Investors in Diversity Silver Award in 2025. Our results were far beyond the Industry and International standards, with over 95% of our colleagues participating in the survey, with a confidence level of 95% as an inclusive place to work We are now recruiting for a Risk Manager to join our team on permanent basis Reporting to the Chief Risk Officer, this role will be responsible for the ongoing development and production of core risk management processes and delivering key elements of the enterprise risk management framework including the ORSA, Risk Appetite and Recovery and Resolution Plan. Essential functions of this role will include but are not limited to: Interested? Apply now and let us tell you more!
Chief Medical Scientist HPV
About the Coombe Hospital NCSL The Coombe Hospital National Cervical Screening Laboratory (NCSL), on the campus of The Coombe Hospital, is a national ‘Centre of Excellence’ for cervical cancer screening in Ireland and dedicated to servicing the future needs of the Irish national cervical cancer screening programme. The new, state of the art, bespoke laboratory is designed with the capacity to process the full national caseload and is intended to ultimately become CervicalCheck’s main provider of cervical screening laboratory services in Ireland. The NCSL houses the Coombe’s HPV, Cytology, and Histology departments and each has its own dedicated floor, designed with their needs and work practices in mind. The laboratory will also serve as the national base for training, education, and research purposes for the National Screening Service’s CervicalCheck screening programme. The NCSL is a laboratory that Coombe staff can be proud of, as a leading example for women’s health provision, not only in Ireland, at a global level. We look forward to growing our team of skilled professionals and ramping up service provision in the coming years. The NCSL Laboratory is now inviting applications for the following post: Chief Medical Scientist HPV Permanent, Full-Time, 1.0 WTE We are seeking applications for an enthusiastic candidate, who will participate in the delivery of a high quality and laboratory service in co-operation with the Laboratory Manager, Chief Medical Scientist, other Senior Medical Scientists, Medical Scientists, Laboratory Aides, Mortuary staff, clerical staff and department Clinical staff. Please review the job description for full list of requirements and duties. Intending applicants must submit a copy of their Curriculum Vitae together with a Cover Letter on the link below, not later than 11pm on Sunday 27th April 2025.
Staff Nurse
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: STAFF NURSE CRS(Dublin Service) PERMANENT CONTRACT ( 37.5HPW) Salary: € 36,919 -€ 54,928* (LSI) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. REQ: 27740 Essential: · Have up to date NMBI Registration. · Full clean Irish manual driving licence. · Experience in working in the area of intellectual disability Desirable: · Intellectual Disability Nurse Registration (RNID). Interested applicants must demonstrate the following: · To adopt a holistic and person centre approach to your role to ensure people are supported to live their best live and develop skills and competencies around identified areas of interest and learning. · Level 1 behavioural competencies of Avista competency framework as set out in the job description. Why work with us? ü Excellent Career Progression Opportunities. ü Supportive and innovative working environment. ü Comprehensive Pension Scheme ü Generous annual leave entitlement Please submit a CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Service Manager : Ciara O’Keeffe(CRS Dublin) – 087 7456216 Closing date for receipt of applications: 8th April 2025 A panel may be formed from which current and future positions may be filled across the Dublin Service. Avista reserves the right to close the completion early should a sufficient number of applications be received Avista is an equal opportunities employer.
Clinical Nurse Manager / Social Care Leader/PIC
Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based, Socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: CLINICAL NURSE MANGER 1/ SOCIAL CARE LEADER/PIC CRS (Dublin Service) PERMANENT FULL-TIME CONTRACT (CNM1 37.5HPW, PERMANENT FULL-TIME CONTRACT & SPECIFIED PURPOSE CONTRACT SCL 39HPW) Salary: CNM1 € 56,081 - €66,045 SCL €55,793 - €65,155 *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. REQ: 27742 Essential: · NMBI Registration OR QQI Level 8 is desirable but applicants with level 7 degree who have relevant experience will be considered. The award must be considered eligible for CORU registration. · CORU recognised Social Care Qualification – list can be found at the below link: https://www.coru.ie/health-and-social-care-professionals/education/approved-qualifications/social- care-workers/ Recognised Management Qualification FETAC/QQI Level 6 or equivalent or commitment to undertake training. · Full clean Irish manual driving licence. · In depth knowledge and experience of HIQA regulation · Experience working within the area of intellectual Disability Desirable: · Intellectual Disability Nurse Registration (RNID). · Knowledge of person centred planning and New Directions Standards for Day Services and Easitool. Interested applicants must demonstrate the following: · Ability to adopt a holistic and person centre approach to your role. · To ensure people are supported to live their best lives and develop skills and competencies around identified areas of interest and learning. · Level 2 behavioural competencies of Avista competency framework as set out in the job description. Why work with us? ü Excellent Career Progression Opportunities. ü Supportive and innovative working environment. ü Comprehensive Pension Scheme ü Generous annual leave entitlement Please submit a Cover letter and CV as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Service Manager Ciara O’Keeffe(CRS Dublin) – 087 7456216 Closing date for receipt of applications: 8th April 2025 “A panel may be formed from which current and future CNM1/SCL positions may be filled across the Dublin service.” Avista is an equal opportunities employer
Applegreen IT Director
Applegreen IT Director Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 17,000 people. Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard an IT Director in our ROI business. We are looking for someone to lead the Ireland IT team in providing the end-to-end IT service, to lead IT projects and to drive local improvements for the business. This permanent role reporting to the Group CIO and line into the MD Retail Ireland and will be based in the Head Office in Park West, Dublin. The role will work collaboratively with the Group CIO and the Group IT teams as well as ensuring that they are aligned to the commercial asks of the ROI business and support as needed. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Benefits: Private healthcare Matched pension contribution of 5% Sick Leave Maternity and Paternity Leave Fertility Leave Education Support Employee Discounts Flexible working Fully subsidised lunch on site Sports and Social Club Key Responsibilities: As Applegreen evolves the responsibilities of this role will also change over time. The core responsibilities will centre around the following areas: · Lead and manage the IT Function for the Irish business providing the necessary strategic direction on delivery of local projects and functional execution of them. · Responsible for the planning and execution of technology projects and systems implementations in an organised and effective manner. · Enhancing the customer experience through delivery of intelligent and integrated digital solutions. · Presenting monthly updates on projects, risks and issues to the ROI and Group IT SLT. · Establish strong relationships with service users in Ireland to ensure they are getting the most value from the IT services/technology available. · Identify the need for upgrades, configurations or new systems and provide a clear strategic plan where required to deliver. · Develop and manage the Ireland IT budget and track associated spend, ensuring strong return on investment. · Develop end to end in-country IT metrics and reporting to monitor and assess the performance of and improvement opportunities of the service. · Develop, implement and manage optimal IT related business practices and processes aligned to the IT Governance Framework. · Identify trends and opportunities to implement process efficiencies. · Responsible for IT infrastructure at each retail site in Ireland ensuring appropriate support and back ups are in place for business continuity at all times. · Responsible for ensuring cyber security controls and risk management are adhered to and maintained. · Work with the Applegreen CIO on delivering Group strategic initiatives and standards attending Group COE meetings and providing country input for group reporting. · Contribute to the broader Ireland senior management team and to the broader IT community also as required. The Candidate should have the following: Education, Qualifications & Experience: · Honours degree in IT or related discipline. Masters or post graduate also advantageous in related field. · Minimum of 10 years relevant IT experience in related field, with at least 3 years in an IT senior management/IT Director level position. · Experience managing IT budgets, costs and return on spend essential. · Prior experience with Azure or AWS preferable. · ITIL framework experience essential. · Prior experience of Freshservices, POS and ERP also a distinct advantage. · Experience in retail environment preferred. Additional Key Skills & Attributes: · Strong team and people management skills with proven track record of building a high performing team and acting as a coach and role model for the IT team in line with Applegreen Core Values. · Ability to deliver IT outcomes and improvements whilst balancing resources, costs, scope, risk and timescales. · Ability to manage a complex budget and spend with clear reporting · Strategic thinker with the ability to execute directly at high quality and pace. · Experience in managing organisational change and project delivery with strong project management skills. · Keen interest in digital trends and digital innovations and how business performance can be enhanced through appropriate infrastructure and tools · Strong commercial acumen and a focus on delivering value and return to the business. · Strong work ethic with experience delivering to deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Excellent drive, enthusiasm and commitment and a keen interest in progressing their career in Applegreen. · A positive attitude with a solution focused approach to challenges that arise. · Exceptional interpersonal, communication and teamwork skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · A self-starter with the ability to also work collaboratively as a member of a highly interdependent team across Applegreen. · Is resilient and calm under pressure. · Has sound judgement and objective logical decision-making skills. · Willing to travel to sites as required and be flexible with work hours to meet the needs of this role. Illustrative Application & Screening Process (subject to change): · Application Process: o Please submit an up to date tailored CV (max 2 pages) and cover letter · Interview & Selection Process: o Two interview rounds will be required for this role
Vendor Manager
Vendor Manager (Networks and Security) Glanbia Business Services Position Summary Glanbia is seeking an experienced Network & Network Security Vendor Manager to join our Network & Technical Security team. This role is responsible for the relationship with our managed service partners and in delivering a best-of-breed support experience to our internal customers. This role will be the main point of contact for our network & network security partners’ for day-to-day operations and service-related matters. The role will work collaboratively with Glanbia’s service partners, business stakeholders and internal colleagues to develop and implement mutually agreeable solutions. The Network & Technical Security team support a global network spanning 150 locations worldwide – manufacturing plants to warehouses and corporate offices to datacentres. The network must support seamless transmission of business critical applications, internet and cloud services. The organisation has embarked on an all-encompassing digital transformation with a Cloud-first strategy that requires a major evolution within the Network & Network Security technologies. This role will be involved in the delivery of the Network Transformation programme of work. This is a permanent, hybrid role and can be based in Citywest, Dublin or Kilkenny. Role & Responsibilities Where and how you will work The base location of the role will be our office in Kilkenny or Citywest, Dublin 24 with hybrid working arrangements available. About Glanbia The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritionals and our Joint Venture. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of over 5,500 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
