Jobs in Dublin south
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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Significant experience in financial services · Excellent knowledge of all retail finance product, processes and procedures · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment · Committed to and enjoys working in a sales environment Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Communication & Influencing Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Store Manager
Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Store Manager to join our very successful Card Factory family to help fulfil this. As a Store Manager you will have overall responsibility for the running of the store - you will thrive in a role that is challenging and demanding, focusing on maximising sales, exceeding budget targets, efficient cost controls, promoting fantastic customer service and looking for opportunities to lead, motivate and develop your team to deliver. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Representative
Hiring now! We are looking for a candidate who will be expected to consistently exceed quarterly sales targets through high volume outbound calling and emailing existing customers leads that are provided daily. We work with some of the most prestigious and well-known companies in the world and you will be provided with intensive sales and product training, as well as mentorship and coaching from management & senior representatives. What’s Your Greater? Come find it at ResultsCX! We are looking for someone who has:
Optical Assistant
Working hours: Full Time – includes weekend working Salary: Competitive Salary plus Bonus Great career progression on offer Experience level: Must have optical experience Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive. With a business that’s constantly expanding, both in Ireland and abroad, the opportunities to expand your knowledge base and develop a career have never looked better. As an Optical Assistant, you’ll make sure every customer gets a great experience when they come into our store. It means listening to what they want, explaining our offers and products. You’ll work to HSE guidelines (as well as our own high standards), give good, clear advice and make a positive impression, thanks to your polite and professional approach. To secure this role you will need previous experience as either an optical assistant or dispensing assistant and have a real passion for providing fantastic customer care. We’ll continue to develop and expand your knowledge of vision problems, eyecare and our products. You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.
Transportation Administrator
Position Purpose: To provide a high level of professional customer service to SRCL clients and general administrative support to transport and site operations. To ensure all driver daily activities are closed out on SteriWorks accurately, paperwork filed for future inspection and contribute to the overall team and department success. Key Job Activities: Provide effective customer service to SRCL customers. Administration support to the transport and operations department. Validation of route sheets and ADR's against SteriWorks. Manage unbilled for all routes on a daily basis: generate, investigate and amend accordingly. Generate the daily route Logs and fill in relevant information for discrepancies. Deal with all calls, bookings and waste transfer notes (a regulatory piece of paperwork that is required for all pickups of medical / chemical waste). Answering phone calls. Responding to queries. Communicating with drivers. Printing tags. Sending out stock items to clients. Look after home patient contracts – Baxter / VHI / Hibernian/ Fannin Healthcare. Setting up new home patients. Ringing SQ clients to confirm collection requirements. Ringing Oncall/ No waste SQ clients. Willing to support other team members if and when needed, by prioritising backlog in the Transport office. Education: Required Education: High School or equivalent University/college education or equivalent experience. Experience (EMEAA): Required Years of Experience: 2+ years Preferred Experience: Good knowledge & understanding. Previous experience in a customer service business. Excellent organisational skills and attention to detail. Excellent communicator. Provide excellent customer service at all times and customer focused is essential. Ability to work without supervision. Ability to manage time and complete multi tasks in line with timescales. Good people skills with the ability to build up relationships both internally and externally. Team player, able to work effectively under pressure and who is looking for a challenge. Good knowledge of information technology especially CRM tool, Microsoft Office and Steripoint. Certifications and/or Licenses: Benefits: Stericycle offers you: And more…
Cardiac Administrative Assistant
Specific T&C’s of post 35 standard working week 28 days Annual Leave Remuneration is in accordance with the salary scale approved by the Department of Health: Current salary scale with effect from 1st June 2024: [Grade, Code 0558] and rising annually in increments: €33,756, €35,867, €36,715, €38,856, €40,817, €42,533, €44,194, €46,435, €48,063, €49,702, €51,221, €52,776 incl. LSIs Principal Duties and Responsibilities Professional Duties and Responsibilities: • As part of the Cardiac Services Team, this role will contribute to the day-to-day and strategic management of the cardiac department, with the duties of this role subject to change in line with the needs of the services • The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity. [Do not remove]. • The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity. • The person chosen will ensure that the patient is the centre of all activities carried out. • Demonstrate behavior consistent with the Values of the Hospital. Be responsible for the provision of administrative support services to their designated area. · • Liaising with other members of the Department to ensure smooth overall running and efficiency of the Department. • Provide efficient general administrative and secretarial support to the designated area. · • Liaise with Consultants and their Multidisciplinary Teams where appropriate and manage the consultant on call and leave roster. · • Ensure correspondence with GP’s/other Hospital’s is dealt with in appropriate timeframes. Cross cover for phone calls when required. • Arrange meetings and take minutes as required · • Maintain efficient general office procedures as appropriate to the post. · Type, pull and file all general correspondence, photographs, reports and documentation in relation to the work of the department. · • Liaise with staff in other departments, the public and outside agencies in a confidential, courteous and professional manner. · • Enter and maintain Patient details on the relevant patient administration systems, ensuring data integrity at all times. • Collection and delivery of internal and external mail to/from the hospital mail room as required. · • Ordering supplies for the Department as required. · • Register patients on iPMS for Cardiac Clinics when required and manage consultant clinic numbers and waiting lists. · • Schedule patients on In-patient and Day-case waiting lists for Cardiothoracic surgery and Cardiac Catherisation when required. • Preparation for weekly Joint Cardiac & Cardiothoracic conference (JCC) and other conferences when required. · • Cross cover for other secretaries in the department when required including Cardiac reception and typing longest waiting letters from G2. · • To perform other duties appropriate to the post as may be assigned by the Department Manager or nominee. • Information Technology · Assist in the integration of application software to support the operational and management systems. · • Ensure they make the most effective use of developments in information technology for both patient care and administrative support in a manner which integrates well with systems throughout the organization. The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility criteria, qualifications and experience Essential Criteria: • Achieved Leaving Cert or QQI level 6 or its equivalent. • Have a minimum of 1 year administration/secretarial experience · • Have excellent secretarial & organizational skills. · • Have sound knowledge of Microsoft Office with proficiency in Word, Excel, Database, Outlook, and other related packages. · • Dictaphone typing skills required • Excellent verbal and written communication skills. · • Ability to multitask and work in a very busy department providing support for multiple services. Desirable Criteria: • Previous experience working in a heath care environment • Experience with a Hospital Patient Administration system • Knowledge of medical terminology • Hold a medical secretarial or equivalent qualification.
Administrative Officer
The Role Maynooth University is committed to a strategy in which the primary University goals of excellent research and scholarship and outstanding education are interlinked and equally valued. We are seeking to fill the position of The Department of History Administrative Officer (AOII).The role of Administrative Officer encompasses the broad range of activities associated with a busy and thriving academic department. The successful candidate will report directly to the Head of Department. The role will involve the provision of high-level administrative support to some 19.5 teaching staff, alongside occasional staff, undergraduate and postgraduate students, and postdoctoral researchers. The role involves interaction with other University units, external institutions, services and providers, and guest tutors and researchers. Principal Duties Administrative and other duties: This will include: • Providing executive administrative support to the Head of the Department of History and the Department’s academic staff, • Providing the HoD with up to date guidance on University policies regarding Marks & Standards and curriculum • Being a first point of contact and representing the Department in a professional manner in all • written and verbal communication; • Managing the processing of examination results for the Department, from generation of mark spreadsheets through to Examination boards; • Supporting the HoD in academic planning and providing pre-emptive notice of actions needed throughout the academic year, • Updating the Department’s entries in the university’s academic data base; • Liaising with Timetabling Office to deliver a balanced teaching schedule; • Editing the departmental website; • Assisting in the compilation of Department documentation; • Providing front-line contact, dealing with queries from students, staff and other administrative and student support units within the university; • Supporting staff, postdoctoral fellows and postgraduates in organising departmental events, conferences and off-campus meetings; • Handling sensitive information with utmost discretion, as well as maintaining confidentiality regarding executive discussions, organisational matters, personnel and student-related issues; • Preparing materials for meetings, ensuring accuracy and timeliness; • Attending meetings, recording minutes, and following up on action items where appropriate and /or necessary; • Other responsibilities as defined by the Head of Department. The ideal candidate will have: Essential • 3+ years of experience in a higher education institution providing administrative support for a senior manager or executive; • Outstanding communication skills, written and verbal, and experience of representing an organisation to an external audience. • Excellent IT skills, including MS Office suite, information management systems, web-editing software, and online communication tools; • Strong organisational and time management skills, and ability to plan and organise tasks and meet multiple competing deadlines; • Ability to develop and maintain strong working relationships with a wide range of internal and external stakeholders, respond to stakeholder needs, manage expectations, and adapt to different ways of working in varied, multicultural environments. • A good working knowledge of university systems, governance structures, policies and procedures. • Knowledge of different education systems and emerging trends in higher education, including partnerships. • A strong strategic mind-set and the ability to think imaginatively. • Excellent time management and the ability to plan and prioritise tasks and meet multiple deadlines with accuracy and attention to detail. • The ability to work well autonomously and as part of a team, depending on the task at hand. • The ability to work with confidential material in a discreet manner and maintain the highest professional standards so that the reputation of the University is enhanced. • Resilience and the ability to adapt to changing demands and priorities as responsibilities of the post holder may change over time, in line with the ongoing development and reorganisation of University functions, proceses, and services. Desirable • A flexible approach in handling a variety of tasks, occasionally outside office hours. • An interest in and experience of working in educational institutions. • Enjoy working as a team member. Salary Administrative Officer II (2024): €44,458 – €63,244 p.a. (9 points) Appointments will be made in accordance with public sector pay provisions. Hours of work A 35-hour working week is in operation in respect of full-time positions (prorated for part-time positions). This can be reviewed or adjusted from time to time through national agreements.
Energy Safety Administrative Officer
ABOUT THE JOB Energy Safety Regulation The CRU’s Energy Safety Division holds a key role in protecting public safety and the prevention of major accidents in Ireland’s energy sector. The Division is responsible for safety regulation of gas (networks, supply, storage, use and liquefied petroleum gas distribution), petroleum (upstream onshore and offshore exploration and extraction) and gas installers and electrical contractors. Work areas are expanding with the development of new technologies such as renewable natural gas and hydrogen. The regulatory functions of the energy safety division are diverse and span technical, legal and policy issues. These include: • development of national policy with respect to energy safety regulation; • carrying out audits and inspections of infrastructure and safety management cases; • carrying out incident investigations; • taking enforcement/prosecution actions where necessary; • carrying out promotion and public awareness activities As an Energy Safety Administrative Officer, you will have the opportunity to develop your administrative skills while assisting the CRU to achieve its strategic objectives. The CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential. Role Description Three teams make up the Energy Safety Division. Teams include a regulatory manager, technical inspectors and analysts who work in collaboration. This role will provide administrative officer support across two teams – the Safety Supervisory body and Petroleum safety teams: • Safety Supervisory Body: The Safe Electric scheme for electrical contractors and RGI scheme for gas installers are operated by a third-party safety supervisory body (SSB) on behalf of the CRU. The team ensures the SSB is meeting its contractual obligations and that its approach is effective and consistent to meet the evolving needs of the industry through performance management as well as audits and inspections. The team revises Criteria Documents which set out detailed scheme rules and requirements and engages with a wide variety of stakeholders. Technical inspectors on the team investigate suspected illegal gas and electrical works and the CRU takes enforcement action including prosecutions. • Petroleum Safety: regulating upstream (offshore and onshore) petroleum exploration and extraction activities in Ireland. The CRU’s responsibility is to provide effective safety regulatory oversight and reduce the risk and potential consequences of major accidents onshore and offshore to a level that is as low as is reasonably practicable (ALARP). This is done through safety case assessments, issuing safety permits, and monitoring compliance through an audit and inspection regime. • Gas Safety Framework: overseeing safety regulation of natural gas (transmission network, distribution network, supply, and shipping) and LPG distribution network undertakings. This is done through the development of energy safety policy and input into legislative amendments, safety case assessments, audits and inspections, investigation of gas incidents, enforcement, safety performance reporting and review. The Gas Safety Framework team also chairs a Promotion and Public Awareness group. DUTIES & RESPONSIBILITIES Reporting to a Manager, the successful candidate will be involved in a varied role working to tight deadlines in a dynamic environment. An Energy Safety Administrative Officer’s role will typically include activities such as: • Support to Safety Supervisory Body Team and wider Energy Safety Division: o Support administrative management of applications to RGI and Safe Electric schemes from applicants with international/prior qualifications and experience. o Drafting, mailing and filing letters/correspondence o Managing correspondence and other documentation using the CRU’s internal document management system o Organise and attend certain stakeholder and operational meetings, set agendas, minute as appropriate and track actions o Handling incoming and outgoing phone call queries o Liaising with legal support as required o Managing consultant invoicing and purchase orders o Assist with response to FOI requests o Assist with prosecution case management as requested o Assist in the organisation and hosting of meetings, conferences and workshops. o Other general administrative duties as may be assigned. • Carrying out such other functions as may be required from time to time to fulfil the business objectives of the CRU and as appropriate to the grade. The above list is not exhaustive. While the successful candidate will be assigned to a particular team within the CRU, they will also be expected to contribute to the work of the wider Division/CRU as requirements dictate. The CRU may establish a shortlist of suitable candidates for potential future positions that may arise within the organisation. QUALIFICATIONS & SKILLS Essential Requirements Candidates must have on or before the closing date for applications the following: 1. Minimum of 2 years relevant administrative / clerical experience 2. Strong records management skills 3. Comprehensive knowledge of Microsoft 365 Products (Word, Excel, PowerPoint & Outlook) Desirable Requirements 1. MS Office certification 2. Previous knowledge/experience of working in a safety/regulated organisation THE PACKAGE Salary scale: €41,803 - €59,572 • *Candidates should note that entry will be at the minimum point of the scale. • The rate of remuneration may be adjusted in line with Government pay policy. • Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. • Salary increments will be awarded annually, subject to satisfactory performance. Benefits • Attractive Pension Scheme. • Opportunity to work remotely up to 3 days per week, in addition to up to 6 weeks fully remote. • Access to the cycle to work scheme. • Opportunity for further education • 25 days of annual leave upon appointment, rising to 29 days after 5 years’ service and 31 days after 10 years’ service. • 11 bank holidays/ public holidays. • Flexible working arrangements. • Tax saver Bus / Luas scheme available to assist with travel costs to and from work. • Access to CRU’s Employee Assistance Programme. The CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential and progress your career. Appendix A: Key competencies for the role CRU/Specialist Knowledge • Clearly understands the role and objectives and how they fit into the work of the team. • Develop proficient knowledge of key priorities and tasks within team and division. • Knowledge of other areas of work within CRU. • Developing broader knowledge of CRU’s impact throughout the regulated sector. • Fully understands CRU’s values and mission. • Fundamental technical, commercial knowledge of the work area. Interpersonal and Communication Skills • Actively listens to the views of others. • Express self in a clear and articulate manner when speaking and writing with internal and external stakeholders. • Can compile agendas and minutes as well as make presentations to colleagues, stakeholders and the Commission. • Can produce consultation documents and decision papers in CRU style with limited assistance from manager. • Can provide a basic summary of complex work area. Analytical Skills • Can research work area with limited guidance from manager. • Can conduct complex quantitative and qualitative analysis with limited guidance from manager. • Can analyse data provided by industry participants with limited assistance to identify the key issues for discussion. • Effectively deals with a wide range of information sources, investigating all relevant issues. Team Working • Understands own role in the team, making every effort to play their part while being aware of other team members. • Can articulate points at team meetings. • Is flexible and willing to adapt, positively contributing to the achievement of team/divisional objectives. • Builds and maintains contact with colleagues and other stakeholders to assist in performing role. Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion. • Assumes personal responsibility for and delivers on agreed goals/objectives. • Ensures all outputs are delivered to a high standard and in an efficient manner. • Ability to plan and organise own work and capable of handling unexpected and additional work items assigned by manager.
Showroom Sales Advisor
Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services. Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction. Principle Objective As Showroom Sales Advisor, you will be responsible for the selling of a wide range of showroom products, including bathrooms and tiles. This is a target driven role with a high level of customer service and sales acumen required. Knowledge & Experience Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
