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Sort by: relevance | dateExperienced Dog Groomer
Petmania Grooming Studios is currently the largest and most successful grooming business in the country and boasts some of the most talented and committed Groomers available. We run busy energetic grooming studios where you will be expected to not only groom our canine customers to a very high standard, but treat our human customers with the same level of customer service you would like to receive yourself. We are currently recruiting for full and part time Groomers for our Navan Store The successful candidates will join the experienced grooming team in our Navan store, and take part in all grooming activities including; If you would like to join this team, you must hold a QQI level 5 or City and Guilds in Grooming and have at least 1 year’s practical experience in a grooming role. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Service Representative
Role Overview: Competencies: Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight. Drives Results - Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks. Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations. Education and Experience: Minimum Leaving Certificate Qualification required. Third Level Qualification desirable. At least one year Customer Service experience required. Knowledge of the agricultural sector a distinct advantage.
Customer Service Advisors
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business. With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community. Position Description The Customer Service Advisor will join ESB Networks Customer Care Centre, based in Wilton, Co. Cork, providing customer support to all electricity customers. Customer Service Advisors deal with a broad range of work including dealing with customer queries, emergency and no supply situations, scheduling and managing work programmes, Pay As You Go metering processes, supporting electricity suppliers, new connections and general enquiries. In this role the Customer Service Advisor works as part of highly skilled externally CCA accredited team that delivers first class customer service across various customer channels. Successful candidates will receive a comprehensive onboarding experience when they join the team, including classroom training, on-the-job learning and mentoring. Both full-time (36.25 hours per week) and part-time (25 hours per week) contracts are available with start dates in January/February 2025 . Key Responsibilities Salary Starting from €32,450 per annum (Based on full-time hours; part-time salaries offered on a pro-rata basis)
Deputy Manager
1. Operating Environment The long-term strategic vision for the future of the Courts Service sets out the 10-year plan to 2030 to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. This is an exciting time to be a member of Courts Service staff and be part of our evolving and modernising journey. The Courts Service is seeking suitably qualified and committed individuals to take up full-time and permanent roles as Deputy Manager in Carlow Court Office at the grade of Higher Executive Officer. 2. THE ROLE · The Deputy Manager in Carlow Court Office is responsible for managing the day to day running of the Combined Court Office, including the public counter. · The Deputy Manager also assists the Combined Office Manager with the provision of leadership and direction to the team. · They have overall responsibility for the provision of a high-quality service to the Judiciary, County Registrar, court users and the public · In addition, the Deputy Manager has a court going role as a Registrar and other duties that may be assigned. · The role of Registrar is key to the efficient running of a courtroom and requires excellent organisation skills to ensure a smooth processing of a case before a Judge. This includes providing support pre-court, in-court and post-court to the Judge and the parties. · Teamwork is a key feature of the role, in particular with the Court Registrar team. Being a Registrar in Court offers a unique insight into and knowledge of the running of the courts. · The experience gained as a Registrar is transferable and beneficial to a career in the Courts Service. The post will primarily be located in the Carlow Court Office, Courthouse, Court Place, Carlow and can include on occasion locations across other Counties. It should be noted that this role does not lend itself to blended working arrangements. 3. Key Responsibilities • Staff Management and Development • Manage and develop the team to ensure colleagues are capable and competent to provide high quality services to external and internal stakeholders. • Create an effective work unit, ensuring clear identification of roles of staff and support their professional development. • Get to know the team and individual strengths and weaknesses to support successful performance, create good working relationships and the development of individual career plans. • Address performance issues in a timely manner and manage them to a successful conclusion. • Ensure staff operation in a safe, healthy, and positive working environment. • Participate in the delivery of the Modernisation Programme of the Courts Service. • Attend court as Registrar and is responsible for all associated court work. Such work includes drawing and perfecting enforceable Court Orders, making accurate written contemporaneous notes of daily court proceedings in a timely and efficient manner and with a high degree of accuracy. • Ensures timely and accurate Court lists are provided for the information of court users and to support the administration of justice in public. • Liaises between court users and the judiciary to ensure effective management of daily court sittings. • Provide support to the judiciary in the daily management of a wide variety of Court lists and hearings. • Ensures the record of Court outcomes is maintained an accurate. • Operate all courtroom technology including Videolink, Video Conferencing and Digital Audio Recording (DAR) within the court room when required. Note, the above is intended as a guide and is neither definitive nor restrictive. 4. Essential Requirements: Applicants must either (i) hold a degree in law or legal studies [FETAC level 8] and have at least 2 years relevant professional or technical experience* and staff management experience; or (ii) or holds a professional qualification as solicitor or barrister with at least 2 years’ experience as a practicing solicitor or barrister with staff management experience or at least 2 years relevant experience; or (iii) have worked for 2 years as a law clerk or legal executive and have staff management experience where attendance at Court and Court Offices was a core responsibility; or (iv) have worked in the Courts Service for 2 years in a court office or court going role; or (v) have worked in the Courts Service for 2 years as a judicial assistant or executive legal officer. *Relevant professional or technical experience means experience gained in roles with significant interaction with Courts or Tribunals. In addition to the above, applicants must also be able to demonstrate the following key Competencies identified for effective performance at this level: · Team Leadership at a sufficient senior level. · Analysis and Decision-Making skills in a complex, high volume and fast paced environment. · Management and Delivery of Results including strong administration and organisation skills with a results focus. Self-management and initiative with the ability to work to tight deadlines and have resilience to operate with confidence in fast moving and often complex situations. · Interpersonal and Communication Skills, especially when dealing with different court users and stakeholders often in challenging circumstances. · Drive and Commitment to Public Service Values - Applicants will need to be trustworthy, honest and respectful to all court users and stakeholders of the Courts Service. · Specialist Knowledge, Expertise and Self Development, including: · an in-depth understanding of the work of the Irish courts system; and · an understanding of legal terminology and concepts, and the legal system. 5. APPLICATION PROCESS Application should be made by logging into the advertisement link. The closing date is 12noon on 9 January 2025. Applications received after the closing date and time will not be accepted. Application is by CV and Cover letter. In your cover letter (400 words – built into the system) please outline your experience at the appropriate level and demonstrate your capability in leading, motivating, managing resources & stakeholder engagement and the outcome of your decisions. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 6. Selection Methods The Selection Process will involve: · Shortlisting of candidates, on the basis of the information contained in their CV & Cover Letter · a competitive interview Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and competencies Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies namely: Team Leadership Works with the team to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise Provides clear information and advice as to what is required of the team Strives to develop and implement new ways of working effectively to meet objectives Leads the team by example, coaching and supporting individuals as required Is flexible and willing to adapt, positively contributing to the implementation of change Places high importance on staff development, training and maximising skills & capacity of team Analysis & Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors Takes account of any broader issues and related implications when making decisions Uses previous knowledge and experience in order to guide decisions Makes sound decisions with a well-reasoned rationale and stands by these Puts forward solutions to address problems Management & Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives Proactively identifies areas for improvement and develops practical suggestions for their implementation Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively. Successfully manages a range of different projects and work activities at the same time Structures and organises their own and others work effectively Is logical and pragmatic in approach, delivering the best possible results with the resources available Delegates work effectively, providing clear information and evidence as to what is required Applies appropriate systems/ processes to enable quality checking of all activities and outputs Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal & Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role Acts as an effective link between staff and senior management Projects conviction, gaining buy-in by outlining relevant information and selling the benefits Presents information clearly, concisely and confidently when speaking and in writing Encourages open and constructive discussions around work issues Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances Specialist Knowledge, Expertise & Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/ Organisation and effectively communicates this to others Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work Focuses on self-development, striving to improve performance Drive & Commitment to Public Service Values Upholds high standards of honesty, ethics and integrity Strives to perform at a high level, investing significant energy to achieve agreed objectives Demonstrates resilience in the face of challenging circumstances and high demands Is personally trustworthy and can be relied upon Ensures that customers are at the heart of all services provided Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 7. InterviewS Interviews will take place in Carlow Court Office. Interviews will be structured in format, with candidates asked to provide examples of the competencies for the role as outline in this document. Candidates will be required to detail their experiences under the six competencies. The competencies will be thoroughly and systematically assessed at interview to assess suitability for the grade ofHigher Executive Officer. The board may ask about the experience described on the CV and cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Marks allocated to first interview Each of the competencies will carry equal marks of 60 therefore a total of 360 marks is available at interview. Candidates are required to achieve 30 marks or more in each competency to be considered for the panel. Panel Formation Following the interview process a panel will be formed for the purpose of filling the Deputy Manager – Court Registrar post in Carlow Court Office. Candidates will be ranked in order of merit based on performance at interview. This panel will remain in place until 30 June 2026 from the date of formation of the panel or until the exhaustion of the panel whichever is the earlier. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. Please note, that once an assignment has been accepted the candidate will not come under consideration from the panel again or for any similar position in another location they may have applied for. Salary The salary scale for the position (rates effective from October 2024 ) is as follows: Higher Executive Officer - Personal Pension Contribution Salary Scale: €57,122.00, €58,791.00, €60,459.00, €62,124.00, €63,796.00, €65,460.00, €67,129.00(MAX), €69,537.00(LSI [1] ), €71,939.00 (LSI [2] ) New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. ¹ After 3 years satisfactory service at the maximum. ² After 6 years satisfactory service at the maximum.
Assistant Manager
1. Operating Environment The long-term strategic vision for the future of the Courts Service sets out the 10-year plan to 2030 to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. This is an exciting time to be a member of Courts Service staff and be part of our evolving and modernising journey. The Courts Service is seeking suitably qualified and committed individuals to take up full-time and permanent roles as HEO Manager in Bray Court Office at the grade of Higher Executive Officer. 2. THE ROLE · The HEO manager in Bray Court Office is responsible for managing the day to day running of the Combined Court Office, including the public counter. · The HEO also assists the Combined Office Manager with the provision of leadership and direction to the team. · They have overall responsibility for the provision of a high-quality service to the Judiciary, County Registrar, court users and the public · In addition, the HEO has a court going role as a Registrar and other duties that may be assigned. · The role of Registrar is key to the efficient running of a courtroom and requires excellent organisation skills to ensure a smooth processing of a case before a Judge. This includes providing support pre-court, in-court and post-court to the Judge and the parties. · Teamwork is a key feature of the role, in particular with the Court Registrar team. Being a Registrar in Court offers a unique insight into and knowledge of the running of the courts. · The experience gained as a Registrar is transferable and beneficial to a career in the Courts Service. The post will primarily be located in the Bray Courts Office, Civic Centre Bray and can include on occasion locations across Wicklow and other Counties. It should be noted that this role does not lend itself to blended working arrangements. 3. Key Responsibilities • Staff Management and Development • Manage and develop the team to ensure colleagues are capable and competent to provide high quality services to external and internal stakeholders. • Create an effective work unit, ensuring clear identification of roles of staff and support their professional development. • Get to know the team and individual strengths and weaknesses to support successful performance, create good working relationships and the development of individual career plans. • Address performance issues in a timely manner and manage them to a successful conclusion. • Ensure staff operation in a safe, healthy, and positive working environment. • Participate in the delivery of the Modernisation Programme of the Courts Service. • Attend court as Registrar and is responsible for all associated court work. Such work includes drawing and perfecting enforceable Court Orders, making accurate written contemporaneous notes of daily court proceedings in a timely and efficient manner and with a high degree of accuracy. • Ensures timely and accurate Court lists are provided for the information of court users and to support the administration of justice in public. • Liaises between court users and the judiciary to ensure effective management of daily court sittings. • Provide support to the judiciary in the daily management of a wide variety of Court lists and hearings. • Ensures the record of Court outcomes is maintained an accurate. • Operate all courtroom technology including Videolink, Video Conferencing and Digital Audio Recording (DAR) within the court room when required. Note, the above is intended as a guide and is neither definitive nor restrictive. 4. Essential Requirements: Applicants must either (i) hold a degree in law or legal studies [FETAC level 8] and have at least 2 years relevant professional or technical experience* and staff management experience; or (ii) or holds a professional qualification as solicitor or barrister with at least 2 years’ experience as a practicing solicitor or barrister with staff management experience or at least 2 years relevant experience; or (iii) have worked for 2 years as a law clerk or legal executive and have staff management experience where attendance at Court and Court Offices was a core responsibility; or (iv) have worked in the Courts Service for 2 years in a court office or court going role; or (v) have worked in the Courts Service for 2 years as a judicial assistant or executive legal officer. *Relevant professional or technical experience means experience gained in roles with significant interaction with Courts or Tribunals. In addition to the above, applicants must also be able to demonstrate the following key Competencies identified for effective performance at this level: · Team Leadership at a sufficient senior level. · Analysis and Decision-Making skills in a complex, high volume and fast paced environment. · Management and Delivery of Results including strong administration and organisation skills with a results focus. Self-management and initiative with the ability to work to tight deadlines and have resilience to operate with confidence in fast moving and often complex situations. · Interpersonal and Communication Skills, especially when dealing with different court users and stakeholders often in challenging circumstances. · Drive and Commitment to Public Service Values - Applicants will need to be trustworthy, honest and respectful to all court users and stakeholders of the Courts Service. · Specialist Knowledge, Expertise and Self Development, including: · an in-depth understanding of the work of the Irish courts system; and · an understanding of legal terminology and concepts, and the legal system. 5. APPLICATION PROCESS Application should be made by logging into the advertisement link. The closing date is 12noon on 9 January 2025. Applications received after the closing date and time will not be accepted. Application is by CV and Cover letter. In your cover letter (400 words – built into the system) please outline your experience at the appropriate level and demonstrate your capability in leading, motivating, managing resources & stakeholder engagement and the outcome of your decisions. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 6. Selection Methods The Selection Process will involve: · Shortlisting of candidates, on the basis of the information contained in their CV & Cover Letter · a competitive interview Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and competencies Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and competencies namely: Team Leadership Works with the team to facilitate high performance, developing clear and realistic objectives and addressing and performance issues if they arise Provides clear information and advice as to what is required of the team Strives to develop and implement new ways of working effectively to meet objectives Leads the team by example, coaching and supporting individuals as required Is flexible and willing to adapt, positively contributing to the implementation of change Places high importance on staff development, training and maximising skills & capacity of team Analysis & Decision Making Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors Takes account of any broader issues and related implications when making decisions Uses previous knowledge and experience in order to guide decisions Makes sound decisions with a well-reasoned rationale and stands by these Puts forward solutions to address problems Management & Delivery of Results Takes responsibility and is accountable for the delivery of agreed objectives Proactively identifies areas for improvement and develops practical suggestions for their implementation Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively. Successfully manages a range of different projects and work activities at the same time Structures and organises their own and others work effectively Is logical and pragmatic in approach, delivering the best possible results with the resources available Delegates work effectively, providing clear information and evidence as to what is required Applies appropriate systems/ processes to enable quality checking of all activities and outputs Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers Interpersonal & Communication Skills Builds and maintains contact with colleagues and other stakeholders to assist in performing role Acts as an effective link between staff and senior management Projects conviction, gaining buy-in by outlining relevant information and selling the benefits Presents information clearly, concisely and confidently when speaking and in writing Encourages open and constructive discussions around work issues Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances Specialist Knowledge, Expertise & Self Development Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/ Organisation and effectively communicates this to others Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work Focuses on self-development, striving to improve performance Drive & Commitment to Public Service Values Upholds high standards of honesty, ethics and integrity Strives to perform at a high level, investing significant energy to achieve agreed objectives Demonstrates resilience in the face of challenging circumstances and high demands Is personally trustworthy and can be relied upon Ensures that customers are at the heart of all services provided Candidates with Disabilities The Courts Service has a key role to play in attracting candidates from all sectors of society, ensuring that routes to career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 7. Interviews Interviews will take place in Bray Court Office. Interviews will be structured in format, with candidates asked to provide examples of the competencies for the role as outline in this document. Candidates will be required to detail their experiences under the six competencies. The competencies will be thoroughly and systematically assessed at interview to assess suitability for the grade ofHigher Executive Officer. The board may ask about the experience described on the CV and cover letter or they may ask for other examples. It is anticipated the interview will last 45 minutes. Marks allocated to first interview Each of the competencies will carry equal marks of 60 therefore a total of 360 marks is available at interview. Candidates are required to achieve 30 marks or more in each competency to be considered for the panel. Panel Formation Following the interview process a panel will be formed for the purpose of filling the Assistant Manager – Court Registrar post in Bray Court Office. Candidates will be ranked in order of merit based on performance at interview. This panel will remain in place until 30 June 2026 from the date of formation of the panel or until the exhaustion of the panel whichever is the earlier. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. Please note, that once an assignment has been accepted the candidate will not come under consideration from the panel again or for any similar position in another location they may have applied for. 8. MATTERS RELATING TO ELIGIBILITY TO APPLY Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 permission1 or a Stamp 5 permission 1 Please note that a 50 TEU permission, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular 7/2010 Any person who availed of the Targeted Voluntary Early Retirement Scheme set out in the above circular 7/2010 is not eligible for re-employment in the public health sector, the wider public service or in a body wholly or mainly funded from public moneys. Therefore, such person is not eligible to compete in this competition. Any person whose employment was terminated under the Voluntary Redundancy Scheme set out in the above circular 7/2010 is not eligible for re-employment in a body wholly or mainly funded from public moneys for a period of 7 years from the date of said termination. Thereafter re-employment is subject to the consent of the Minister for Finance. Any successful candidate to whom this circumstance applies will not receive an offer of employment without proof that the period of non-eligibility has expired and the consent of the Minister for Public Expenditure and Reform has been secured. 9. PRINCIPAL CONDITIONS OF SERVICE The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Appointees will be subject to the Civil Service Code of Standards and Behaviour. Tenure The appointment is to an established position in the Civil Service. Salary The salary scale for the position (rates effective from October 2024 ) is as follows: Higher Executive Officer - Personal Pension Contribution Salary Scale: €57,122.00, €58,791.00, €60,459.00, €62,124.00, €63,796.00, €65,460.00, €67,129.00(MAX), €69,537.00(LSI [1] ), €71,939.00 (LSI [2] ) Duties Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Hours of Attendance This is a fulltime post, and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week or 35 hours net per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Annual Leave This post is a permanent post. The annual leave entitlement for this post is 29 working days per year. Headquarters The appointees’ headquarters will be at the Bray Court Office, Co Wicklow. Position is onsite. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the governing sick leave circulars. Officers paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts to such office as will be directed by the Courts Service and payment during illness will be subject to the appointee making the necessary claims for social insurance benefit to the Department of Social Protection directly within the required time limits. ¹ After 3 years satisfactory service at the maximum. ² After 6 years satisfactory service at the maximum.
Executive Officer
Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. • Provision of administrative support for teaching programmes in the Department of Sociology from admission through to graduation (admissions; timetabling; preparation of examination papers and examination results; collating course materials; maintenance of SITS module records; maintenance of MAPs; liaising with external lecturers and External Examiners; preparation of transcripts; evaluation of modules). • Liaison with central College offices and external stakeholders concerning timetabling, room bookings, examination scheduling, student cases and the return of examination results; • Maintenance of accurate records of module choices, including the use and maintenance of databases and preparation of student transcripts; • Assist with the coordination of undergraduate and postgraduate programmes relating to student and course issues including assisting with student cases, maintenance of course and student records, Erasmus administration and student orientation. • Maintain website, Facebook pages and Twitter accounts, ensuring that the Department has a strong online presence. • Assist Course Directors in the marketing of the undergraduate and postgraduate courses including facilitating the production of advertising materials, participation in College Open Day and other recruitment events. • Facilitate the admissions process including mature student and advance entry applications. • Respond to enquiries from staff, students, suppliers, and the general public. • Maintain and supporting working relations with other administrative staff in the School; • Assist with once-off room bookings and other timetabling requirements in the School; • Carry out routine tasks such as generating purchase orders, processing invoices, reimbursements and lodgements, processing casual payroll forms, ordering stationery and equipment, website updates, minute taking; • Assist in arranging events such as open day, public seminars, lectures and receptions; General • Deputise for colleagues as required and represent the manager or department at meetings and events. • Any other duties that arise from time to time as directed by the manager or nominee. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • An appropriate administrative qualification (essential) or third level qualification (desirable). Knowledge & Experience • Considerable experience of providing high level administrative support in an academic environment (essential), preferably with experience of undergraduate administration (desirable); • Excellent IT skills including word processing, use and design of spreadsheets and databases,knowledge of social networking applications and website maintenance (Dreamweaver) and ability and commitment to learn new IT skills as necessary for this post (essential); • Knowledge and experience of internal systems CMIS, FIS and SITS (essential). Skills • Excellent oral and written communication skills: convincing and confident when speaking to others; clear, concise and error-free writing; • Excellent organisational skills, ability to prioritise tasks and meet deadlines while maintaining high levels of accuracy coupled with attention to detail; • Great customer-service skills: understands the importance of quality service and takes pride in providing great customer service; • Excellent interpersonal skills: ability to interface effectively with students and staff both within the Department and across the wider College Community, fosters good working relationships and is known as someone who is helpful to others. Personal attributes • Understands the importance of quality service and pro-actively delivers this. • Pays close attention to quality standards. • Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, • students, academic staff and customers. • Committed to achieving results, putting in additional effort as required. • Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time. Salary: This appointment will be made on the Executive Officer Merged Salary Scale (€32,191 - €50,199 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie
Social Care Worker
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION POST OF TEMPORARY FULL TIME SOCIAL CARE WORKER CLARIN SERVICES, CLARINBRIDGE, CO. GALWAY REF:150/2024E A panel may be formed as a result of this process from which subsequent Temporary Social Care Worker appointments that arise may be made over the next 6 months within the Clarin Services. Location: Clarin service provides a number of community based residential service in and around the Clarinbridge area. We provide individualised services, centre-based Day services and community based-day and residential services to adults with high support needs, based on personal outcome measures. Our focus is to form a relationship / partnership with each individual and their family to support people to be valued citizens in their local community and to have ordinary life experiences. We wish to create opportunities for people who use our service to have valued social roles in their communities and to have the chance to form real friendships. The Role: The Social Care Worker will report to the Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfil their potential and expectations with opportunity for new experiences. The successful candidate, in the absence of the leader, will be responsible for the day to day management of their service area and will provide leadership and supervision at a local level, ensuring the service delivered is person-centred. We wish to recruit an innovative, creative, visionary person who will relish the opportunity to assist in achieving this vision. We are looking for an individual who will be flexible and adapt to the needs of particular individuals they support and are open to change. The successful candidate will be expected to act up for the Social Care Leader in their absence and will also be required to be support to more junior work colleagues at evening and weekends throughout the Clarin Services. Location: This post is assigned to working in a community group home within the Clarin Services, however, the work location may change as required depending on service needs. Reporting/Responsible To : Team Leader/Service coordinator/Area Manager Qualifications: The recognised professional qualifications for social care are as follows: HETAC/DIT BA Degree in Applied Social Care Studies/Social Care; Open Training College (HETAC) accredited BA in Applied Social Studies (Disability). Registered with or eligible to register with CORU by November 2025. A full clean manual Irish Driving Licence (Class B) is essential for the appointee to drive the transport that is assigned to the Service. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Fluency in verbal and written English is an essential requirement of this post. Experience: Candidates must have a minimum of one years’ experience of working with people with an Intellectual disability. Experience of working with persons whom display behaviours that challenge is desirable. Experience in the area of goal setting and programme implementation is also essential. Previous experience of working with or managing and/or supervising a small staff team is highly desirable. Skills: Candidates must demonstrate: • Leadership and planning skills • Excellent organisational and planning skills, with the ability to set goals, put into action and follow through • The ability to communicate effectively in both written and verbal forms • Excellent listening skills • Creativity and initiative • Be innovative and self-motivated • Commitment to current best practice internationally and co-operating in an interdisciplinary team environment with a person-centred philosophy • The ability to exercise good judgement, discretion and confidentiality • Patience and a sense of humour • Staff will be expected to network with local community groups and develop positive links for the individuals who use the service. Working Hours: Temporary fulltime 78 hours a fortnight based on a 14 day duty roster. The successful candidate will be required to work days, evenings, weekends and public holidays. Sleepovers form an essential part of the post and the role entails some split duty rostering. Night duty work may also be required to meet service needs. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Appropriate service related leave will be granted after 5 and 10 years’ Service respectively. Remuneration: Department of Health Social Care Worker pay scale as per the consolidated salary scale dated 01st June 2024 - €38,951 x 10 increments - €53,970 (max) per annum. LSI €54,989 per annum is payable after 3 years on the maximum of the scale. Tenure: This post is Temporary, full-time and pensionable Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. #INDW
Social Care Leader / CNM
Brothers of Charity Services Ireland – Southern Region The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. We are seeking an energetic, passionate Social Care Workers / Nurses to join our Frontline Management Team as SCL / CNM1’s in Adult Residential Services in Upton, Innishannon, Co. Cork. Applications are invited for the following:- Social Care Leaders / Clinical Nurse Manager 1 (CNM1) – Ref: 55/2024 Permanent Full-Time (39 / 37.5 hours per week) St. Patrick’s Upton (Innishannon) Co. Cork What we offer The Purpose The person/s appointed shall ensure that the vision is delivered through our core values of Person Centred Service. Ensure compliance with organisational policies, procedures, national Legislation including Health Act 2007 and H.I.Q.A. regulations. May take on the duties of Person in Charge for a designated centre. The normal working hours will be 39/37.5 hours per week (depending on qualification) however, flexible hours, including weekends, evenings and nights are involved. The person/s appointed shall, as well as partaking on the roster be responsible for the day-to-day management of the centre reflecting the ethos and vision of the Brothers of Charity, operating within agreed policies and procedures and ensuring that the individual needs of person supported are being met by all workers therein. As a leader of the team, the postholder will ensure that the interests of each person supported are paramount in discussions. Emphasis will be on forming a team approach involving the person supported, families, key workers, advocates and staff, including day services, on all relevant issues. Working towards community integration and ensuring a quality service is provided to all who use the service are essential parts of the role. Reporting to the Area Manager / Person In Charge (PIC) Professional Qualifications and Experience etc. Candidates must Possess a level 7 in Social Care AND A level 8 or higher in health or management related 3rd level qualification on the Quality & Qualifications (QQI) framework. OR Possess an equivalent qualification recognised by the Social Care Worker Registration Board, CORU OR Are registered in the relevant division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann) or entitled to be so registered. AND Must be eligible for registration on the Social Care Workers registration board with CORU from November 2023, must obtain such registration by November 2025 and must maintain such registration for the duration of employment in this role AND Have the clinical, managerial and administrative capacity to properly discharge the functions of the role. AND Candidates must demonstrate evidence of Continuing Professional Development and be willing to assume the role of Person in Charge. If a qualified nurse maintain live annual registration in the relevant division of the Register of Nurses and Midwives maintained by the (Nursing and Midwifery Board of Ireland) - An Bórd Altranais Be computer literate including proficiency in Microsoft Office and knowledge and proficiency of using information systems for the social care worker post/s Post graduate training in Positive Behaviour Support is desirable Must have a full clean Driver’s licence which qualifies you to drive manual transmission vehicles on Irish roads as driving service vehicles is a requirement for the role. Experience Have at least 3 years post registration fulltime experience (or an aggregate of 3 years post registration full time experience) of which 1 year post registration full time experience (or an aggregate of 1 years post registration full time experience) must be in the residential services supporting people with Intellectual disability or related area. This experience must be in the role of a nurse or as a social care worker. Experience of leading and managing a team is desirable or demonstrate their ability to lead and manage a team through previous experience or knowledge Excellent communication and interpersonal skills and a high level of flexibility is essential Applicants must be flexible to meet the requirements of the service Experience of using a person centred planning system is essential and understanding of how to support individuals with very specific and clinical support requirements Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 4. Character Candidates for and any person holding the office must be of good character. 5. Hours of Work The normal working hours will be 39/37.5 hours per week (depending on qualification) however, flexible hours, including weekends, evenings and nights are involved Starting and finishing times will be as notified to the appointee from time to time by the line manager. It is essential that the Social Care Leader / CNM1 ensures that there is constant and appropriate cover available within the residential service at all times: The appointee may be required to work additional hours arising from the duties of the appointment and compensation for these hours by way of time off in lieu, to be taken in line with the policy. Remuneration: Social Care Leader: €54,699 - €63,877 (1/10/24 Consolidated Scales) CNM1: €54,981 - €64,750 (1/10/24 Consolidated Scales) * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. INFORMAL ENQUIRIES OR REQUEST FOR FULL JOB DESCRIPTION TO: Colette Whelan, Area Manager, Tel: +353 21 4775202 e-mail: Colette.Whelan@Bocsi.ie Closing Date: Sunday 5thJanuary 2025 Interviews scheduled for Thursday 16th / Friday 17th January 2025 A panel may be formed from this competition from which future vacancies may be filled throughout our Services Applications should be made online using the 'APPLY' link below The Brothers of Charity Services Ireland – Southern Region is an equal opportunities employer
Instructor/Supervisor
BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT FULL-TIME & PART-TIME INSTRUCTOR/SUPERVISOR CLARIN SERVICES, CLARINBRIDGE, CO. GALWAY JOB REF: 73530 Location: Clarin service is based in the Clarinbridge/Ballindereen area of Co. Galway and is roughly 15kms from Galway city. The role: This is an exciting role where the successful candidate will be involved in the development of a day service provision both in Clarinbridge and Oranmore locations as we expand and grow. The successful candidate will also be involved in the implementation of an educational, social, vocational, recreational and personal development programme for adults with an intellectual disability. In line with new directions and extended opening hours the successful candidates will also be responsible for providing family support, coordinating social groups and evening activities and providing one to one supports in the community as required. The successful candidate will also have responsibility in a key worker role for the people supported by the services to form links and interests and partnerships with other community groups. In addition the instructor will also be responsible to support individuals with all aspects of personal care required during the day. This includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. An essential interest and the ability to facilitate and support adults in a creative arts programme which encourages self-expression, exploration of various art forms and active participation in community arts projects is essential. Therefore experience and interest in Arts and bring out the spirit of people through the Arts and involving the community is strong focus of these roles. Qualifications/Experience: Working Hours: 78 hours a fortnight is based on a 7 day duty roster. The normal working hours will be Monday – Friday but these posts will also involve occasional evening work and occasional weekend work to meet the needs of people we support. Contracted hours of work be from 8am to 9 pm over 7 days to meet the requirements of the programme. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Remuneration: Department of Health Supervisor/Instructor (Specialist Agencies) Salary Scale 01/10/2024 € 34,081 x 12 increments - € 49,864 per annum. Tenure: Two positions are permanent, full-time and pensionable. One post is Permanent part-time and pensionable. Closing date for receipt of completed application forms on-line is 5pm, Friday 10th January 2025 Full Job Description is attached below.
Service Team Lead
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Bronze Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Service Team Lead to join our team in Teach Saoirse Children’s Residential Respite Hours, Nanagh, Co Tipperary Contract Type: Full Time Permanent Contract Hours: 39 Hours per week Salary Scale: €50,669 to €59,545 pro rata per annum. Salary scales are subject to LSI’s (Long Service Increments) Annual Leave Entitlement: 30 days pro rata per annum Overview of the Post: The Service Team Lead will be responsible for leading a dedicated team in delivering quality standards of care and support to children with physical and sensory support needs, ID and Autism in a person centered service. This will involve working with and being supported by management in obtaining (where required) and maintaining registration with the Health Information and Quality Authority. The Post holder will work with the PIC to direct services including the assessment, planning, delivery, evaluation of care to children and in providing support on person centred positive behavioural approaches to staff on the needs of individuals with complex behaviours of concern. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: • Have a third level qualification in Nursing/ Social Care/ Education or relevant field • Min 3 years post qualification experience working with people with Disabilities in a residential setting • Evidence of management/staff supervisory experience • Full clean drivers licence and have access to own transport • Experience working with behaviours of concern • Evidence of CPD Desirable Criteria: • Management course commenced or completed • Experience in delivering training If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: • Excellent internal and external training opportunities • Generous annual leave entitlements • Flexible Working • Long service reward scheme • Pay adjusted Maternity Leave • Pay adjusted Adoptive Leave • Pay adjusted Paternity Leave • Wellbeing benefits • Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: 5pm Friday 3rd January 2025 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
