Executive Officer

Main Responsibilities This is a list of the tasks, duties and responsibilities for the role. • Provision of administrative support for teaching programmes in the Department of Sociology from admission through to graduation (admissions; timetabling; preparation of examination papers and examination results; collating course materials; maintenance of SITS module records; maintenance of MAPs; liaising with external lecturers and External Examiners; preparation of transcripts; evaluation of modules). • Liaison with central College offices and external stakeholders concerning timetabling, room bookings, examination scheduling, student cases and the return of examination results; • Maintenance of accurate records of module choices, including the use and maintenance of databases and preparation of student transcripts; • Assist with the coordination of undergraduate and postgraduate programmes relating to student and course issues including assisting with student cases, maintenance of course and student records, Erasmus administration and student orientation. • Maintain website, Facebook pages and Twitter accounts, ensuring that the Department has a strong online presence. • Assist Course Directors in the marketing of the undergraduate and postgraduate courses including facilitating the production of advertising materials, participation in College Open Day and other recruitment events. • Facilitate the admissions process including mature student and advance entry applications. • Respond to enquiries from staff, students, suppliers, and the general public. • Maintain and supporting working relations with other administrative staff in the School; • Assist with once-off room bookings and other timetabling requirements in the School; • Carry out routine tasks such as generating purchase orders, processing invoices, reimbursements and lodgements, processing casual payroll forms, ordering stationery and equipment, website updates, minute taking; • Assist in arranging events such as open day, public seminars, lectures and receptions;

General • Deputise for colleagues as required and represent the manager or department at meetings and events. • Any other duties that arise from time to time as directed by the manager or nominee. Person Requirements The role-holder will require the following knowledge, skills and attributes for successful performance in the role. Qualifications • An appropriate administrative qualification (essential) or third level qualification (desirable).

Knowledge & Experience • Considerable experience of providing high level administrative support in an academic environment (essential), preferably with experience of undergraduate administration (desirable); • Excellent IT skills including word processing, use and design of spreadsheets and databases,knowledge of social networking applications and website maintenance (Dreamweaver) and ability and commitment to learn new IT skills as necessary for this post (essential); • Knowledge and experience of internal systems CMIS, FIS and SITS (essential).

Skills • Excellent oral and written communication skills: convincing and confident when speaking to others; clear, concise and error-free writing; • Excellent organisational skills, ability to prioritise tasks and meet deadlines while maintaining high levels of accuracy coupled with attention to detail; • Great customer-service skills: understands the importance of quality service and takes pride in providing great customer service; • Excellent interpersonal skills: ability to interface effectively with students and staff both within the Department and across the wider College Community, fosters good working relationships and is known as someone who is helpful to others.

Personal attributes • Understands the importance of quality service and pro-actively delivers this. • Pays close attention to quality standards. • Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, • students, academic staff and customers. • Committed to achieving results, putting in additional effort as required. • Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time. Salary:

This appointment will be made on the Executive Officer Merged Salary Scale (€32,191 - €50,199 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie