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The Company: Carraig Donn Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch center and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role We currently have an exciting opportunity to join our Marketing Department as a Graphic Designer . We are looking for a skilled Graphic Designer who enjoys working in a fast-paced environment. The role holder will report to the Head of Marketing and eCommerce and work with the wider marketing team in assisting with marketing campaigns across 40 stores and www.carraigdonn.com . Core Responsibilities: Role will be 40-hour week, full-time. The role is based in Carraig Donn’s Head Office in Westport. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Buyer
The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer, and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success, and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch center and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year. The Role: The ideal candidate will have experience in new product development, ideally within the home and gift sector. This role will give the successful candidate the opportunity to work alongside the department head on multiple products launches each year and contribute to new product direction. Responsibilities: Support the home and gift buyer on all aspects of running the department, including but not limited to the below: · New product development, from concept to creation. · Liaise with suppliers on initial design and selection. · Manage product selection considering, commerciality, quality, margin and MOQ’s · Relevant administration linked to the role. · Continuously strive to make our brand and products more sustainable. · Communicate vision to marketing. · Create content for the storyboard books for stores. · Manage timelines with suppliers to ensure deadlines are met. · Manage delivery schedule in both a cost-effective and timely manner, considering demand and warehousing capacity. · Contribute to stock forecasting and product splits based on open to buy and budgets. · Coordinate allocations to stores and maintain strong communication with stores. · Regular store visits to review product, merchandising and standards. · Visit international and domestic suppliers’ facilities and international trade events. · Maintain strong relationship with existing suppliers while also generating new contacts. · Undertake competitor shopping trips to maintain market knowledge and identify new market trends. · Continuously review our established product range and critically assess our offering. · Perform other duties as assigned by line manager. Essential Criteria for the Role: · Minimum 2+ years’ experience in a buying role, ideally within the home and gift industry. · Ability to work well within a fast-paced dynamic environment. · Ability to manage several projects simultaneously and under tight timeframes. · Ability to build & maintain strong partnerships with both internal and external partners. · Strong business acumen with excellent negotiation skills. · Excellent communication skills, both written and verbal. · Strong IT knowledge of excel. Desirable Criteria: · A third level qualification preferably in home and gift buying/design or art/supply chain or other related discipline. · Stock and reporting systems experience desirable. · Retail sales experience. · Adobe suite experience for packaging brand design. Role will be 40-hour week, full-time. This role will be a blend of remote working and onsite in Ennis, Co. Clare. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Supervisor
Carraig Donn is Ireland's premier retailer for Fashion/Gift/Homeware. We are looking for you to join us as a Supervisor at our store in O'Connell Street, Co. Sligo in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store. Become a part of our team. The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: We are looking for a self-motivated, fully flexible, energetic, customer orientated, sales focused and experienced retail professional to join the friendly team here on O'Connell Street, Co. Sligo as a Store Supervisor on a 21-26 hour contract. Must be fully flexible as will be required to work weekdays including evenings and weekends. Areas of responsibility: • Assist your Store Manager in the management and development of an efficient sales team to maximize sales within the Store to meet weekly and monthly sales targets • Support your Store Manager to achieve maximum profitability for the Store and the Company by promoting sales and controlling costs with a view to achieving maximum gross margin. • To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures. • To actively promote the Company’s quality standards with particular emphasis on service excellence • Support Store Manager in providing strong leadership through good communication and team spirit and ensuring staff are highly motivated to achieve sales targets • Support Store Manager to ensure that all staff provide a very high standard of service and after sale service to their customers • Support Store Manager with organizing of weekly rotas so you always have adequate cover in all areas of the shop in order to maximize profitability and to avoid unnecessary overtime, with strict adherence to the monthly hourly budget. • Maintain an extremely attractive Window Display in addition to a very high standard of instore merchandising in accordance with the Merchandising Guidelines You will receive the full support of the store team as you settle in this fabulous role. Candidates must be fully flexible all year round and available to work late nights and Saturday/Sundays. Do you want to take your passion for retail to the next level? Do you want to inspire your colleagues with first class customer service? Are you ready for the next step into a challenging role in your career? Then…. Don’t delay, apply today with your CV and personal statement describing what makes you the ideal candidate. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Assistant Manager
Carraig Donn currently have an opportunity for an Assistant Store Manager to join our team in our store in Navan, Co. Meath. The Company: Carraig Donn is Ireland’s premier lifestyle retailer of Ladies Fashion, Jewellery, and Gifts, which was established in 1965. At Carraig Donn, we are inspired by our long history as an Irish retailer, and we draw on our heritage as we consistently innovate and evolve to remain relevant and attractive to our extensive customer base. At Carraig Donn, the customer is central to our success, and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our team of experienced buyers strive to bring our customers quality products at affordable prices, through our extensive collection of brands that are unique and exclusive to Carraig Donn. Our aim is to build positive, lasting relationships by providing customers with the right products at the right time, both at the store level and on our online platform. Carraig Donn is 100% Irish owned and operated with over 500 people employed across our Head Office and network of 42 retail stores. Our Head Office, Warehouse, and eCommerce operations are all conducted from our home in Westport, Co. Mayo. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan and a never- standing-still approach. Be part of a truly successful and progressive Irish-owned company based in the West, offering exceptional growth prospects and expansion plans. As we strive to reach new heights, there's an opportunity for you to join our leadership team and play a vital role in propelling us to the next level. While the journey may be challenging, it promises to be incredibly rewarding, both personally and professionally. Join Carraig Donn and be part of our exciting future! The successful candidate will be hard working, reliable, and enjoy working as part of a friendly productive team in a busy & fast-paced retail environment. Successful candidates: • Must be a key driver in delivering excellent customer service in store, leading by example at all times. • Will actively support the Store Manager in maximising store sales and achieving various store KPI’S. • Will display a keen eye for detail and consistently deliver excellent in-store standards. • Will ensure products are correctly received and placed on the salesfloor in a timely manner and complying with the merchandising guidelines. • Will adhere to Company policies and procedures and support the Store Manager in delivery of same. • Will action merchandising campaigns, promotional activities, delivery schedules and varies back office duties within required timeframes using a pro-active approach. • Will be a team player but also display strong leadership skills, coaching and developing the team to meet the objectives. • At least two years previous retail management experience is essential (Experience with regard to Fashion, Jewellery or Giftware will be an advantage) • Must be available to work flexible hours including weekdays and weekends. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Store Manager
The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch center and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: We currently have an opportunity for a Store Manager to join our team in our store in Portlaoise, Co. Laois. The successful candidate will be hard working, reliable, and enjoy working as part of a friendly productive team in a busy & fast-paced retail environment. Successful candidates: • Must be a key driver in delivering excellent customer service in store, leading by example at all times. • Will actively support and lead the team in maximising store sales and achieving various store KPI’S. • Will display a keen eye for detail and consistently deliver excellent in-store standards. • Will ensure products are correctly received and placed on the salesfloor in a timely manner and complying with the merchandising guidelines. • Will adhere to Company policies and procedures and support the Store Team in delivery of same. • Will action merchandising campaigns, promotional activities, delivery schedules and varies back office duties within required timeframes using a pro-active approach. • Will be a team player but also display strong leadership skills, coaching and developing the team to meet the objectives. • Previous retail Management experience is essential (Experience with regard to Fashion, Jewellery or Giftware will be an advantage) • Must be available to work flexible hours including weekdays and weekends. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Giftware Manager
Carraig Donn is Ireland's premier retailer for Fashion/Gift/Homeware. We are looking for you to join us as a Giftware Manager at our store in Dundalk, Co. Louth in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store. Become a part of our team. The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: We are looking for a self-motivated, fully flexible, energetic, customer orientated, sales focused and experienced retail professional to join the friendly team here in The Marshes S/C,Dundalk, Co. Louth as a Giftware Manager on a 40 hour contract. Must be fully flexible as will be required to work weekdays including evenings and weekends. Areas of responsibility: • Assist your Store Manager in the management and development of an efficient sales team to maximize sales within the Store to meet weekly and monthly sales targets • Support your Store Manager to achieve maximum profitability for the Store and the Company by promoting sales and controlling costs with a view to achieving maximum gross margin. • To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures. Must be a key driver in delivering excellent customer service in store, leading by example at all times. • To actively promote the Company’s quality standards with particular emphasis on service excellence • Support Store Manager in providing strong leadership through good communication and team spirit and ensuring staff are highly motivated to achieve sales targets • Support Store Manager to ensure that all staff provide a very high standard of service and after sale service to their customers • Support Store Manager with organising of weekly rotas so you always have adequate cover in all areas of the shop in order to maximize profitability and to avoid unnecessary overtime, with strict adherence to the monthly hourly budget. • Maintain an extremely attractive Window Display in addition to a very high standard of instore merchandising in accordance with the Merchandising Guidelines • Will display a keen eye for detail and consistently deliver excellent in-store standards. • Will ensure products are correctly received and placed on the salesfloor in a timely manner and complying with the merchandising guidelines. • Will action merchandising campaigns, promotional activities, delivery schedules and varies back office duties within required timeframes using a pro-active approach. • Will be a team player but also display strong leadership skills, coaching and developing the team to meet the objectives. • Previous retail Management experience is essential (Experience with regard to Giftware will be an advantage) • Must be available to work flexible hours including weekdays and weekends. You will receive the full support of the store team as you settle in this fabulous role. Candidates must be fully flexible all year round and available to work late nights and Saturday/Sundays. Do you want to take your passion for retail to the next level? Do you want to inspire your colleagues with first class customer service? Are you ready for the next step into a challenging role in your career? Then…. Don’t delay, apply today with your CV and personal statement describing what makes you the ideal candidate. What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. Join Carraig Donn and become part of a team that values your talent and dedication. Experience the rewards of working for Ireland's premier lifestyle retailer as you embark on a fulfilling career journey with us. Apply now to seize this exciting opportunity! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Warehouse Voice Picker
Are you looking for a position in which you keep things moving and deliver when it matters most? If so, then you could be the newest addition to our team as Warehouse Voice Picker. **3 Month Fixed Term Contract** **Shifts available - Monday to Friday 2pm to 10pm OR Monday Friday 6am to 2PM** Be part of the movement - and play your part. About the role You will be responsible for: While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Customer Service Agent
Key Responsibilities: Based in our offices in Wexford, you will be working for Infosys BPM on behalf of our partner, as a Customer Service Agent. As frontline staff, you are the first point of contact providing support for a leading brand, delivering a first-class customer experience. In order to deliver the highest level of customer experience skills such as active listening, selective questioning, problem solving and showing empathy are required. You will have the opportunity to participate in a fully paid pre-live training environment which will enable you acquire these skills. We will provide you with the best tools and resources to exceed our customer’s expectations and enable you provide them with a truly remarkable experience. This is an amazing opportunity to join a global leader in next generation business process management services if you decide to join our team at Infosys BPM. We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career with plenty of opportunities for career progression. We promote a positive work-life balance, and we are looking for Customer Service Agents to join our fun and dynamic team here in Wexford. The part you will play within the Infosys team: · You will be frontline support for our clients · Ability to use the systems and tools available to effectively handle customer’s queries · Strive to achieve and maintain service level statistics · Maintain a high level of first call resolution and quality assurance · Contribute to overall team performance within your specialised department Requirements: Personal success profile: · Fluency in English is a pre-requisite for this role · Passion for providing exceptional service to clients · IT literate · Confident telephone manner with strong communications skills · Self-motivated and friendly with a positive outlook · Ability to handle confidential information · Team Player · Strong attendance, performance and adherence to policies are essential for this role We offer to the candidates: There are many benefits to working at Infosys: 20 days holiday Permanent Contract of Employment High energy and dynamic work environment Culture for promoting from within Tenured Based Health Cover discounts Learning and development platforms available to all employees Global company with opportunities for growth across many countries Tenured based Maternity Cover contributions Opportunities to be involved and give back to the community Easily accessible site for all modes of transport Special staff offers – reduced rates with local stores and amenities Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform PRSA pension scheme Supportive working environment The opportunity to make life-long friendships
Sales Acquisition Executive
About This Role: We are hiring Sales Acquisition Executives to transform Irish homes with Gigabit Fibre broadband. This is a door to door sales position. Why This Role: Others:About eir: We are the country's biggest and best network with Ireland's fastest broadband, 4G mobile as standard, as well as the largest 5G network and individual business solutions. We are proud to be part of the very fabric of Ireland, going right back to the foundation of the state. We touch every community across the country. We already connect over 2 million customers across Ireland, which means we're one of the country's biggest brands. At eir, we can connect you to cutting edge careers, inspirational people, plenty of commitment and ambition, and a fantastic future. Our aim is to be the provider of choice for communications services in Ireland, which means we focus on looking after our people, so they can do the same for our customers. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Multiple Roles Available
DUBLIN Finglas Warehouse - Full Time Operative We are seeking highly motivated individuals to help with the running of our Online Department/Warehouse in Finglas, Dublin 11. The role will include picking and packing customer orders, organising stock in our warehouse, assisting in receiving new deliveries and contacting customers where necessary. Full systems training will be provided. Salary - Based on experience, discussed at interview
