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Sort by: relevance | dateResidential Leader
Residential Leader (Social Care Manager 1/CNM1) (Includes Person in Charge Responsibility) LONGFORD PERMANENT FULL TIME An exciting opportunity has arisen within our organisation for a Residential Leader (Social Care Manager 1/CNM1) to join our individualised services inLongford. to work as part of a larger management team. This post will enable the successful candidate to make a lasting impression on people’s lives while enhancing their own managerial skills. As a dynamic and ever changing organisation, we provide many opportunities for promotion and progression within the service. We expect and are happy to assist with Continued Professional Development. The successful candidates must be able to demonstrate the following: · The ability to lead teams in driving forward the ethos of Muiriosa Foundation – keeping people we support at the centre of service provision at all times by promoting self-determination and self-direction. · Have a robust knowledge and understanding of HIQA standards and statutory requirements and their responsibilities as a Person In Charge. · Be flexible and capable of managing competing priorities within their workload. · Be able to demonstrate an ability to effectively communicate with individuals, their families, other professionals and people important in the individuals’ life. · Be able to demonstrate an ability to adapt their interpersonal skills within the context of the situation. · Be expected to work on their own initiative as well as being a team player supporting their colleagues. · Support, supervise and motivate the staff teams reporting to them. · Have a key focus in supporting the individuals be active citizens within their local community. · Expected to maintain up to date and accurate records to ensure a high standard of care and support is provided to each individual at all times. · Have excellent interpersonal, planning, data management, IT and organizational skills with the ability to work on own initiative. The successful candidate must be able to demonstrate the following skills for the role: · Have Qualification appropriate to the role e.g. Nursing, Social Care, other relevant qualification. · 3 years’ supervisory/managerial experience. · Completed a Management Course. · Participation in the regional On-call roster. · Suitability as outlined above. Candidate should note that as part of this role they will be required to travel between locations (This position will be remunerated appropriate to Qualification) Informal Enquiries: Christina Devine 087 062 9616 Closing Date for receipt of completed applications: Tuesday 12th November 2024 To apply and for further details please go to our web page at Current Vacancies Muiriosa Foundation N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet as some mobile phones are not compatible with this software.
Service Desk Team Leader
OVERALL ROLE OBJECTIVE: The post holder will oversee the specific Service Desk team and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritisation and resolution of end user Service requests, including the monitoring, tracking and coordination of Service Desk functions. Drive process improvement within the Service Desk team ensure that Service Levels and procedures are adhered to. JOB SPECIFIC RESPONSIBILITIES: The post holder will: 1. Provide leadership and direction to members of the Service Desk team (Triage) 2. Manage the processing of incoming Service Requests received by the Service Desk to ensure courteous, timely and effective resolution of end user issues 3. Enforce request handling and escalation policies and procedures 4. Regularly review open service requests and escalate to team members where necessary. 5. Monitor and report on closed service requests to ensure problems have been adequately resolved and completed in line with IS procedure. 6. Ensure accurate problem assessment and incident closure detail are documented and proper routing procedures are followed. 7. Track and analyse trends in Service Desk requests and generate statistical reports and metrics on a weekly basis and make recommendations to management for improved responsiveness and service levels. 8. Oversee the development, implementation and administration of Service Desk staff training. Ensure that all Service Desk team members are appropriately and adequately trained and are made aware of changes in the IS environment to better service the business. 9. In conjunction with the other Service Desk Team Leaders and Global Service Delivery Manager, drive service request volume reduction, increase first time resolution rates, reduce service request aging and improve overall customer satisfaction. 10. Be a customer advocate by liaising with business managers to understand the customer satisfaction levels within each of the business units. 11. Identify and agree the scope of roles and responsibilities for any project work being undertaken by the Service Desk team with the relevant project manager 12. Drive improvement in the team by constantly reviewing policies and procedures and implementing change when necessary ensuring that industry best practices are implemented 13. Be available for out of hours support if needed This role requires coverage beyond normal working hours on a regular basis and it is a condition of your employment that you are able to fulfil this requirement of the role. QUALIFICATIONS Educated to a Degree level (or equivalent) in an IT discipline EXPERIENCE Previous experience within a supervisory/people management role Previous Service Desk Experience Previous experience within a Team Lead role involving the prioritisation and scheduling of workload Previous experience in adhering to Service Level Agreement requirements KEY SKILLS Ability to organise, plan and prioritise tasks within a high volume, time focussed environment Ability to maintain a high level of accuracy and attention to detail in all work undertaken Excellent communication skills (both written and oral)
Sales Development Representative
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description INTRODUCTION: As a Sales Development Representative, you are the first person with whom our prospective customers interact and you’re responsible for that all-important first impression. You identify if there is a good fit between Glofox and the prospect, answer their questions, and get them excited about taking the next steps to becoming a valued customer. The successful candidate will be an ambitious, entrepreneurial person, who is looking to kickstart a successful career in sales. WHAT YOU'LL DO: We’re committed to diversity and passion, and encourage you to apply, even if you don’t tick all the listed skillsets! ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com ABOUT ABC: ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 31 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). #LI-REMOTE If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Electrical Engineering Graduate Programme 2025
The Company: H&MV Engineering is a leading global provider of specialist design, engineering and construction services for high energy users, battery storage and generation. We provide turnkey high voltage substations for valued clients where we provide all services to connect them to the electricity grid of each region that we operate in. We operate across may sectors such as renewable power generation, data centres, pharmaceuticals and heavy industry. The Role: This is a unique and exciting opportunity to join our team on a full-time, permanent basis while engaging in formal trainings that shape part of our 2-year structured Graduate Development Programme. With rotations involved across Design, BIM, Commissioning and Maintenance over the course of the 2 years, this programme provides a holistic view of how we work and what we do. You will have the opportunity to work on a variety of different tasks, gaining valuable experience with one-to-one mentorship from a member of our management team. We see our graduates as the future leaders of our organisation and we want to give you the tools, support and resources you need to succeed. We encourage all of our graduates to become a member of Engineers Ireland, and we currently hold the CPD accredited employer standard. The Responsibilities: Our design department has continuous works in the following areas and will give the successful candidate experience and training in: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Graduate Commissioning Engineer
The Company: H&MV Engineering is a leading global provider of specialist design, engineering and construction services for high energy users, battery storage and generation. We provide turnkey high voltage substations for valued clients where we provide all services to connect them to the electricity grid of each region that we operate in. We operate across may sectors such as renewable power generation, data centres, pharmaceuticals and heavy industry. The Responsibilities: Our commissioning department has continuous works in the following areas and will give the successful candidate experience and training in the below: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Goods Inwards Attendant
Main purpose of the role: Ensure that the goods received to the store are effectively managed at the point of receipt. Maintain the stock room, manage returns and ensure HACCP and Health & Safety standards are adhered to. The ideal candidate will have/be: • HACCP knowledge is desirable • Excellent communication skills • Ability to prioritise duties • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Previous stock management experience is desirable. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Check and record goods inwards against delivery docket received • Keep back stores area secure by controlling the movement of suppliers in goods receiving area • Submit all invoice/delivery documentation to the relevant person on a daily basis • Adhere to stocktaking procedures • Maintain correct storage and documentation of returns • Manage the breakdown, storage and return of combis • Deal with all transactions with customers and suppliers in a professional manner • Adhere to waste disposal procedures at all times • Follow store security procedures.
Manager
The Mount Charles Group has an exciting opportunity for an ambitious and creative Events Manger to work across a number of venues within Northern Ireland, delivering large scale stadium events, weddings and corporate events. Communication skills and attention to detail will set apart the best among the candidates. Add a shot of enthusiasm and passion for the job and you’ll be our ideal candidate. The goal is to organise and deliver unforgettable events. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE #NorthernIreland
Team Leader
Costa Coffee requires a part time Team Leader for our store in Fonthill. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Credit Associate
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. What you’ll be doing: The Collector is responsible for maintaining the ledger and collecting debts in a timely manner whilst controlling Aged debts. Liaising with different departments throughout UPS and resolving customer queries to protect the company from potential bad debts and to ensure that we maximize the inflow of cash from customers in the most effective manner. Main Duties and Responsibilities: The main duties of the Collector are the maintaining of accounts by ensuring the timely payment of open invoices, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. What you’ll get: How we recruit At UPS, equal opportunities, fair treatment and an inclusive workplace environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work–related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. A bit about a big business Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. Come join us! Employee Type: Permanent
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.