Jobs in Antrim
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Costa Coffee requires a Team Leader for Holywood Exchange. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Family Worker
Family Worker (Ref: E/FW/L/244) Permanent - 25 hours per week £12.06 per hour Job Purpose: The role will be to provide a support service to Tier 2 families with children 0 – 3 yrs, in a sensitive and non-discriminatory manner, offering practical and emotional support to enable families to manage their daily lives with increased confidence and independence. This will be offered to families living within the Lisburn Sure Start catchment area including the temporary expansion of services into Hilden. Essential Criteria: •Minimum of QCF Level 3 Child Care qualification or equivalent •5 GCSE’s at grade C and above including maths and English •Clean drivers’ licence and access to transport. •Minimum of 1 years experience paid / unpaid working with children or families •Minimum of two years’ recent (within the last 5 years) experience of working with families in a family support role Desirable Criteria: •Knowledge and skills required in working with parents and children •Knowledge of child development and factors affecting development Application: For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 4th December 2024 at 4pm
Workshop Controller
Your skill set: Key Responsibilities: · To calculate and manage the effective use of workshop resources for the Volkswagen Centre. · Pre plan the future bookings due into the workshop in line with Volkswagen Core processes. · Plan the distribution of work amongst the team utilising available skills mix. · To instruct Technicians on repair procedures and contact Volkswagen Technical Department, if necessary. · To be responsible for the Training and Supervision of Apprentice Technicians. · To ensure that Technicians are fully conversant with Service & Workshop Bulletins, Operational Rules & Procedures and Safety Matters. · To approve work order and ensure time allotted is not exceeded and additional work is recorded accurately. · To inform Service Advisors of any additional works required and instruct Technicians as necessary. · To ensure Service Advisors and Technicians are advised as to whether work is retail, warranty or internal sales and ensure Technicians retain parts when required. · To test drive vehicles after completion of work to monitor quality control. · To ensure that time control operates as prescribed by management. · Monitor individual and workshop efficiencies to ensure key performance indicators are met. · To be responsible for general order in the workshop and ensure that tools, special tools, equipment and workshop literature are kept up to date with relevant Calibration intervals. · To be responsible for accurate warranty work and to ensure that parts exchanged are returned for claim. · Identify individuals training and development needs. · To maintain Health and Safety in line with SMR · To ensure clean Vehicle Protection Aids are available and used at all times. · To authorise non-productive time. · To maintain personal technical knowledge. · To establish and maintain quality standards and document reports under HSO requirements. · To manage holiday requests, diary adjustments and technician clockings · To establish and maintain quality of job write-ups. · To organise equipment repairs. · To undertake workshop staff discipline on routine matters. · To achieve defined levels of productivity and drive improvement · To record quality control issues in MSQP · Take an active part in upholding the Company’s Health and Safety Policy as set out in the Company Handbook. · To authorise internal work up to an agreed value in line with the Used car programme · To manage internal work through the workshop in a timely fashion · Ensure technicians pathways are progressed in line with manufacture requirements Salary: £35,000 - £40,000 per year
Team Leader
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. The Package We have 1x permanent Team Leader post in our Ballymena Area. Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview dates will be 10th December 2024.
Support Assistant
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. The Package We have 6 x permanent posts based in the Ballymena Area. Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview date will be 10th December 2024.
Trainee Customer Support Advisor
Do you thrive on giving customers the best possible customer experience? Are you a driven and ambitious individual who enjoys meeting and exceeding targets? The ideal person will have/be; The following responsibilities are core to the effective performance of the Customer Support Advisor. Accuracy of work is a priority in all responsibilities. We may require additional specific activities and, where so, these will be identified separately. Deal with all aspects of customer contact management, handling incoming and outbound telephone calls and assist customers as required. Handle all customer calls to conclusion in a friendly and professional manner. Provide frontline support in all aspects of customer care within the business as directed by line manager. Generate business revenue through direct customer contact. Generate business opportunities for Sales & Aftersales functions. Track & Follow up all leads and opportunities generated. Achieve monthly targets and complete an agreed number of customer contacts per day. Deliver marketing and customer follow-up contact as required. Attain a full understanding of how the components within a busy workshop interact and how a booking starts the entire workshop process. Integral role in managing workshop booking diary; ensuring the workshop is sufficiently loaded daily in order to achieve targets. Respond to online and email enquiries in a professional and timely manner. Update customer and vehicle database daily. Ensure all daily administration is completed in an accurate and timely manner. Attend and implement all training and coaching business development programmes / systems. Work closely with staff within Sales and Aftersales departments to achieve goals. All other administrative duties deemed necessary to ensure the smooth and efficient running of the Customer Support Team. Take an active part in upholding the Company’s Health & Safety Policy as set out in the Conditions of Employment and Health & Safety Handbook.
Support Assistant
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide The Package Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview dates will be W/C 02nd December 2024.
Planned Assets Officer
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role The Planned Assets Officer will, under the direction of the Property Assets Manager, be responsible for the delivery of a comprehensive capital maintenance and cyclical redecoration programme to support the objectives of the Asset Management Strategy. The property portfolio includes a wide and varied spectrum of properties including the Association’s office and commercial facilities, individual general family homes, hostels and supported living accommodation. The Planned Assets Officer will procure, and project manage capital maintenance schemes and cyclical redecoration schemes in accordance with best practice and legislative and regulatory requirements, and will be responsible for ensuring the promotion of an excellent customer focused service to the Association’s tenants, and other key stakeholders. The Package Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview dates will be 17th December 2024
Service Manager
The Organisation This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment. The Role To hold registration to manage the service/s under Part 111 of the Domiciliary Care Agencies Regulations NI (2007) with sufficient care, competence, and skill. As a Service Manager you will enable service users lead full and integrated lives in the community in which they live. Through the effective management of resources and supervision of a staff team you will ensure the delivery of high-quality person-centred care and housing support to individuals with learning disabilities who may have complex health needs or who may present with behaviours of concern. The service must be delivered in accordance with relevant legislation, regulatory frameworks, standards of practice and Triangle’s strategic and policy framework The Package Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Anticipated interview dates will be 10th December 2024
Client Support Specialist
Client Support Specialist – (Job Ref: 24N/CLSP) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Client Support Specialists at our HQ on the Diamond Road, just outside Crumlin. Location : Randox Laboratories Ltd., 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent Working Hours / Shifts : 40 hours per week, alternating each week between 2 shift patterns. Week 1 - Monday to Friday from 08.20 to 17.00. Week 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does the Client Support Specialist role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. This is a varied role that may also include the following responsibilities: - Respond to customer enquiries promptly via phone, email, or live chat. - Troubleshoot customer issues related to orders, account status, and relevant concerns. - Deliver exceptional customer service by addressing queries effectively. - Provide essential support for clients whilst identifying potential sales opportunities. - Assisting with sales by providing information about new and existing products. - Processing payments. - Analysing customer queries and trends. - Performing assigned administrative duties. - Collaborating with other team members and internal departments. Full on the job training will be provided on our processes. Who can apply? This role would suit an individual who is passionate about both sales and customer service. Essential criteria: - Excellent verbal and written communication skills. - Currently hold the right to work in the UK. - Excellent customer service skills. Desirable : - Previous experience in a similar role. - Experience in a customer facing environment. - Experience working in a busy environment. - Experience dealing with customers via email and phone. - Previous sales experience. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
