Jobs in Wexford
Sort by: relevance | dateComplaints and Customer Service Team Leader
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. This is a 12-month fixed term role The Team Lead helps optimise the customer experience by organising and coordinating team activities, ensuring cases are effectively triaged and managed in a timely and effective manner in order to deliver fair outcomes for all customers. Improving employee performance through continuous performance management is a key aspect of the role. They are also a key gatekeeper and liaison point between the Customer Service and Complaint Teams and various other functions at Equifax (other Operations functions, HR, Legal and Compliance, Data Privacy and Security etc) and outside of Equifax (our regulators include the Financial Ombudsman, FCA, ICO). What you’ll do The Perks of being a Equifax Employee? We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Who is Equifax? At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Interim Assistant Manager
Are you passionate about fashion, leadership, and delivering exceptional customer experiences? We are seeking an Interim Assistant Manager to join our team on 3 South Main Street, Wexford, Co. Wexford. This is an exciting opportunity for an enthusiastic and organised individual to drive success in one of our high-energy departments. The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: This is a full time, fixed term Interim Assistant Manager contract on 3 South Main Street, Wexford, Co. Wexford. Must be fully flexible as will be required to work weekdays including evenings and weekends. Key Responsibilities: What We Offer: Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills. Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle. Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, a competitive salary and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Onsite Parking. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. If you’re ready to contribute to the success of our team and grow your career in retail, we’d love to hear from you!
National Sampling Manager
Grade and Salary C (€83,891 -€125,837)* Job Description *This role can be based nationwide* We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights into our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Scientific Services functional area is responsible for the national provision of operational support services to include sampling and laboratory analytics, ensuring that activities are performed safely in accordance with regulatory obligations to protect public health and the environment. Reporting directly to the Scientific Services Senior Manager, the National Sampling Manager will be responsible for the delivery of high-quality accredited sampling across Ireland. This should be delivered at optimal costs to Uisce Éireann. The National Sampling Manager will be responsible for the development of strategy, processes, procedures, and ways of working to ensure an efficient national sampling service. They will secure and maintain ISO 17025 accreditation for sampling of drinking water, surface water and wastewater. Main Duties and Responsibilities: • Work with the Scientific Services Senior Manager in the development of business strategies for sampling and Scientific Services by providing specialist advice in their area of expertise. • Work closely with the National Laboratory manager/ team to ensure sampling service meets the overall testing teams requirements. • Responsible for managing and maintaining a focus on sample delivery times including reaction times to incidents. • Make decisions on the allocation of resources (finance, people, equipment, information, and data) and managing competing demands for these resources. • Ensure INAB 17025 accreditation is achieved and maintained. • Provide high levels of customer service to maintain good working relationships with key stakeholders. • Development of customer engagement protocols for Sampling Officers as Uisce Éireann’s on-the-ground representatives. • Lead a culture of continuous improvement to deliver cost efficiency and service quality, challenging and developing solutions for improvements to existing practices and adopting industry best practice. • Ensure the team works following defined levels of competence, regulation standards, health and safety requirements and legislation. • Ownership of the budgets for the sampling service. • Responsible for building a high performing team by managing and developing their team members. • Responsible for internal team communications. • Monitor and report KPIs for processes over which they have ownership. Identify and analyse potential performance issues and recommend improvement opportunities. • Manage the development of best practices and implementation of standard operating procedures for the provision of the sampling service. • Responsible for performing any other duties that the Scientific Services Senior Manager may reasonably request. General Duties and Responsibilities • Collaboration with key internal stakeholders across the UÉ business. • Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards. • Provide visible leadership for their team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team. • Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with any relevant cybersecurity regulation. Knowledge, Skills and Experience: • Relevant third level qualification and or accreditation is desirable. • A minimum of 7 years’ experience in the water, utilities or similar industries is desirable and or relevant experience. • Experience in leading teams to deliver customer strategies that enhance customer service. • Requires in-depth knowledge of both risk assessment and relevant legislation/regulations, coupled with the practical ability to undertake the operations of a national field-based sampling service. • Require in-depth professional knowledge of sampling, testing, logistics and safety. • Ability to enable positive teamwork across departments and encourage cooperation and open discussion to achieve common goals. • Background in guiding and empowering teams to make a positive impact and challenging the status quo to drive development. • Proven track record in leading continuous improvement initiatives in teams. Strong background in team motivation, and performance management. • Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others. • Demonstrated experience in setting measurable safety and well-being goals for a team. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
Baker
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: Previous food preparation and production experience is desirable Qualified baker is a distinct advantage Creative and able to embrace new recipes Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Bake and finish products to the highest standard Drive sales through instore initiatives Merchandise and present the Bakery department to the highest standard at all times and in accordance with relevant store planograms and guidelines Adhere to weekly stocktaking and daily waste procedures in the Bakery Adhere to production planning and batch control guidelines for bakery products Conduct quality and freshness checks Attend relevant training as required and implement learnings in store.
Baker
Main purpose of the role: Ensure the Bakery Department operates efficiently and effectively at all times. Provide our customers with excellent quality products and customer service. The ideal candidate will have/be: Previous food preparation and production experience is desirable Qualified baker is a distinct advantage Creative and able to embrace new recipes Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Bake and finish products to the highest standard Drive sales through instore initiatives Merchandise and present the Bakery department to the highest standard at all times and in accordance with relevant store planograms and guidelines Adhere to weekly stocktaking and daily waste procedures in the Bakery Adhere to production planning and batch control guidelines for bakery products Conduct quality and freshness checks Attend relevant training as required and implement learnings in store.
Administration Officer
Location HSE Dublin and South East (Carlow Kilkenny South Tipperary Waterford and Wexford) Purpose of Post HSE Dublin and South East (Carlow Kilkenny South Tipperary Waterford and Wexford) Adult Mental Health Services,is a service that serves both an urban and rural communities. The continued development of recovery orientated services is a key priority of mental health services. The development of the framework for recovery in Mental Health sets out an understanding of recovery and recovery orientated services, the core values that underpin it and the actions and measures that support such a service. This is also in line with Mental Health Ireland’s strategy 2025-2027 – Empowering, Educating and Connection Communities (Priority Area 1, Objective 1.) HSE mental health services, under the Mental Health and Engagement and Recovery Office, are working towards developing a strong recovery oriented practice approach to service delivery. The Recovery College South East and Involvement Centres are part of these initiatives, and were developed to support a whole service approach to recovery orientated services and to actively support the development of peer led centres. The Recovery College South East is based in Kilkenny, and has responsibility for delivering recovery education and training in Kilkenny, Carlow Waterford, Wexford and South Tipperary. All workshops and training are developed and delivered by those with lived experience of mental health challenges, and/or are supporting a family member/friend who has lived experience alongside those who work in mental health services. Involvement Centres are peer led drop in centres located in Carlow, Kilkenny and Clonmel, open to people aged 18yrs and over. The centres offer a warm welcoming space in which mental health and addiction challenges are understood to be a part of life and are accepted in a non-judgemental way. It is a place where people who have experienced mental health and/or addiction challenges, and their carers and supporters can meet on a regular basis for a chat over a cup of tea. HSE mental health services provide the financial and legal governance for both projects. Working as part of a team, the Administration Office supportsthe day-to-day operations, communications and administration of the Recovery College South East and the Involvement centres. We are recruiting another administrator officer, who will report to the Recovery Coordinator, or in the absence of the Coordinator, the Peer educator. The Administration Officer will work directly with the team to support operations and progress the strategic aims of the organisations Eligibility criteria and qualifications The successful candidate will have at least two years’ experience in administration or office management. A recognised qualification in office administration or a related discipline would be an advantage. Essential: · Proven organisational, report writing and record keeping skills; · Excellent communication and interpersonal skills, both verbal and written. · Fluency in English (verbal and written); · Good IT skills with an ability to access information quickly; · Proficiency in Microsoft Word, Excel, and Outlook; · The ability to manage and to build positive working relationships; · Commitment to the values, ethos, and practices of the organisation - including equality, anti-discrimination, collective action, participation, social justice; · A high level of motivation and interest in life-long learning; · A capacity to work alone on own initiative and also within a team working environment; · An empathetic and non-judgemental approach. Desirable: · Expertise resulting from lived experience of mental health difficulties; · Experience and/or knowledge of community work and community development practices; · Proficiency in Microsoft Office. · Proficiency in working with on line platforms .i.e. Teams , Zoom · The ability to liaise with a range of stakeholders and community, voluntary and statutory organisations and the media as required. Principal Duties and Responsibilities 1. Provide administration support for day-to-day operations of the project This will include: · Maintenance of the contacts database (MS Access) and management of corresponding contact lists (Excel & MS Outlook & Mobile Phone); · Providing administrative support for Recovery education and Involvement Centres in training and development activities (Word & Excel); includes maintaining records of participant enrolment in Workshops · Updating and maintaining accurate records , report writing and information management in line with GDPR which includes data collection, data entry, and management of project records and filing; · Operation and maintenance of financial systems such as , procurement, petty cash accounts, donations, contractor and third-party invoices, managing financial reconciliation; · Maintaining office supplies and purchasing as required; · Providing administrative support for event management; Workshop creation, advertising and delivery. · Assisting with fulfilling requirements of the Governance Code, regulatory requirements of the Health Service Executive, Mental Health Services. The Administration Officer will be based in the Recovery College South East in Kilkenny and the employment of this post is hosted by Mental Health Ireland on behalf of the HSE Dublin and South East, Regional health Authority, Mental Health Services. The position is part-time, with flexible working hours. Working hours will be 15 hours per week. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned from time to time and to contribute to the development of the post while in office. Competition specific selection process Short listing will be carried out on the basis of information supplied in your curriculum vitae and letter of application at the closing date. The criteria for short listing is based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and knowledge section of this job specification. Benefits · Employee Assistance Programme. · Bike to Work Scheme. · Good Friday is a Privilege Day (Day off) · Defined Contribution Pension Scheme. · Incremental Pay Scale in place. · Company Sick Benefit. Working Week 15 hours per week. Contract Length 24 Months Specified Purpose Contract. Remuneration The salary for this post is analogous with the 2025 WRC agreed Section 39 HSE-funded salary scale, in line with HSE Grade Clerical Officer III, Point 3 is €30,279 per annum, this is working Full Time. The Salary for the post is part time, working 15 hours per week, will be €12,275 per annum. This role is funded by HSE Dublin & South East (working into the area of Recovery College South East and Involvement Centres) Annual leave 24 days prorated Probation 6-month probationary period
Barista
☕ Barista – Join Our Team and Brew Up a Great Career with Us! The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of every day and your potential truly matters. ✨ Why Join Us? • Full training provided — no experience needed! • A clear path to progress — many of our leaders started as Baristas • Ongoing support to help you grow in confidence and skills • A fun, energetic environment where every shift brings something new �� What We Offer: • Complimentary handcrafted coffee on every shift • Employee discounts across all Costa locations • Full training and ongoing development opportunities • A friendly, inclusive, and supportive team culture • A workplace where you can grow, learn, and be yourself �� Make it Yours: This role is based in Wexford RP - free parking on-site. �� Apply today and bring your love for coffee to life with Costa!
Human Resources Manager
Remuneration The salary scale for the post as of 01/02/2026 is: €60,613, €62,094, €63,824, €65,560, €67,302, €68,858, €70,442, €71,985, €73,516, €76,151, €78,795 LSIs New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference WGH202613 Closing date Thursday, 26th March 2026 at 15:00 Proposed interview date(s) Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up appointment A start date will be indicated at job offer stage. Location of post Ospidéal Ginearálta Loch Garman / Wexford General Hospital There is currently one permanent whole-time vacancy available in Wexford General Hospital. A panel may be created for Grade VII Human Resources Manager, Wexford General Hospital, from which permanent and specified purpose vacancies of full or part time duration may be filled. Key Working Relationships The post holder will develop working relationships with the Head of Human Resources, Hospital Manager, Wexford General Hospital Executive and Senior Management Teams, Leads of Disciplines and Clinical Directorate. S/he liaises with all Wexford General Hospital staff to include admin / medical / nursing / midwifery / HSCPs / Support staff and all line managers as appropriate. The post holder will also liaise on a regular basis with HR colleagues within the Dublin South East Regional Team. Purpose of the Post The post holder will be responsible for the development, delivery and implementation of the HR function at Wexford General Hospital. This includes oversight of Medical Workforce Management in collaboration with the Grade VIII Head of Human Resources, Wexford General Hospital. The post holder will collaborate and advise managers on best practice in human resource management and related issues, in line with HR Policies, Protocols and Procedures. This responsibility will include participation in recruitment and retention initiatives, employee relations, workforce planning and any other HR projects and initiatives that may be assigned from time to time. The post holder will lead on the implementation of specific HR projects and initiatives as appropriate to the role. Principal Duties and Responsibilities Leadership and Accountability Provide leadership to all staff within Wexford General Hospital in relation to Human Resource matters. Be a member of the General Management Operational Team and other governance committees as assigned by the Hospital Manager. Ensure correct application of HR policies, procedures and terms and conditions of service. Communicate highly complex or sensitive issues to managers and staff, whilst showing empathy and understanding regarding their circumstance. Proactively identify potential issues before they become a problem, taking preventative action in accordance with statutory and HR requirements. Work collaboratively within the HR team to include Medical HR to ensure compliance with HR Policies, Procedures and Guidelines. Provide professional HR advice and support in a timely and accurate fashion. Advise both the Grade VIII Head of HR and Hospital Manager on developments within the HR function of the hospital and perform such additional duties as may be assigned to him/her from time to time as appropriate. HR Management Ensure staff records are maintained to include relevant data for legal, HR and financial purposes. Supervise and enable HR team members to carry out their responsibilities. This includes both medical and general HR teams. Identify and agree training needs in accordance with performance and development plans. Manage staff performance and deal with underperformance in a timely and constructive manner. Promote staff engagement at all levels of the organisation. Review the conduct and completion of assignments of other staff in accordance with the operational plan and expected quality standards. Play a key role in assisting in the recruitment of staff for each department. Assist line managers in maintaining a staff development and feedback system, which will include personal professional development as applicable. Lead and direct staff with the introduction of new ICT systems in the HR department. Maintain key HR metrics agreed for the hospital and other metrics as required by Dublin South East (staff census, absenteeism, induction, recruitment, staff turnover, OWTA compliance etc.). Ensure all new staff receive an induction programme in a timely manner. Assist in leading out on the WGH Absenteeism Committee with the Grade VIII Head of HR to ensure all measures are in place to optimise attendance. Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships. Employee Relations Advise Line Managers and be involved with case management through advising and supporting investigations, formal hearings relating to absence, disciplinary, Trust in Care and grievance matters. Analyse and interpret complex issues relating to case management, considering the policy framework, organisational precedent and best practice to determine and communicate the appropriate course of action. Participate in and, if necessary, conduct negotiations with staff and staff representative groups in relation to all employment matters. This includes participating in third party hearings and other similar proceedings as required. Develop and maintain close working relationships with other providers of service (e.g. Occupational Health, Payroll etc.) to ensure proper implementation of advice (e.g. absenteeism matters, redeployment, reasonable adjustments etc.). Work with HSE Employee Relations in relation to Third Party processes for resolving complex workplace issues as necessary. Recruitment, Staffing and Workforce Planning Implement, maintain and monitor recruitment policies, protocols and procedures that are economical, efficient and fit the requirements of the service. Ensure the appropriate management of employment contracts for all employees at the hospital. By working with Service line managers, Finance Manager and Clinical Director to assist in the appropriate management of the pay bill, in line with the HSE Pay and Numbers Strategy. Collaborate with Dublin South East Regional Office and Human Resource Department regarding all relevant issues including development of management reports. Represent the hospital at external fora. Provide effective support on the management of organizational change, including skill mix and work patterns. Conduct regular staff meetings to keep staff informed and to hear views and feedback. Monitor staff workloads and promote a positive working environment. Staff Development Identify and agree training and development needs of the entire HR team and design plans to meet needs as required in liaison with line managers. Work with line managers in ensuring communication of support for staff development needs across the organization. In association with the HSeLanD participate in the setting up, monitoring and recording of training programmes for staff. Participate in determining the Learning and Development Prospectus for staff. Assist with training and development of operational line managers as required. Manage the performance of staff, dealing with underperformance in a timely and constructive manner. Change Management Support implementation of change in terms of HR resources and requirements for service developments and reorganisation of services. Participate in change management governance structures to maximise efficiencies within the HR function and across all departments in the hospital. Self Development Keep up to date with current literature and recent Human Resource research. Attend seminars and be aware of any development in HR resource management and practice. Attend training programmes as appropriate for the role. Special Projects The post holder may be allocated special projects as required by the Head of Human Resources or Hospital Manager. Standards, Regulations, Policies, Procedures and Legislation Contribute to the development of policies and procedures for own area. Effectively discharge the day-to-day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. Assess and analyse compliance with National and EU legislative obligations, and relevant national policies and procedures. Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health and Safety legislation, Employment legislation, FOI Acts etc. Awareness of the responsibilities under the Safety, Health and Welfare Act 2005 ensuring that agreed procedures are carried out and that a safe working environment is maintained for patients, visitors and employees. Pursue continuous professional development to develop management expertise and professional knowledge. Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and / or Experience Candidates must have at the latest date of application: Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004. Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland (QQI). Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundations level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certificate Applied Programme does not fulfil the eligibility criteria. Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Essential At least 3 years Human Resources generalist experience with expertise in all Human Resources functional areas with comprehensive knowledge and understanding of modern HR practice and Employment Law. Significant experience of managing and delivering effective HR strategies. A record of managing and delivering change in a complex environment. Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Relevant Qualification in Human Resources Management / Business Administration / Organisational Change or equivalent. Significant knowledge and experience of health services. Significant experience of working in a Human Resources role within a health or social care setting which has included implementing HR policies and procedures, employee relations, absence management, performance management and provision of a HR advisory service. Experience of dealing with Industrial Relations matters including negotiations with staff and representative groups in relation to personnel matters. Other Requirements Specific to the Post Access to appropriate transport to fulfil the requirements of the role as the post may involve some travel. Candidates will be required to take up duty within 3 months of receipt of the formal offer of employment. Additional Eligibility Requirements Citizenship requirements Eligible candidates must be: EEA, Swiss, or British citizens OR Non-European Economic Area citizens with permission to reside and work in the State. Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, Competencies and / or Knowledge Professional Knowledge and Experience Relevant to the Role Demonstrate: Knowledge of Employment Legislation as it relates to the role. Knowledge and understanding of recruitment process in accordance with the Code of Practice in this area. Knowledge of relevant HR policies and procedures (e.g. Grievance, Disciplinary, Managing Attendance, Dignity at Work, Trust in Care, etc.). The ability to support management in a change management process. A working knowledge of a performance management system. Excellent MS Office skills to include Word, Excel and PowerPoint and email (MS Outlook). Planning and Organising and Delivery of Results Demonstrate: The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines. The ability to proactively identify areas for improvement and to develop practical solutions for their implementation. The ability to embrace change and adapt local work practices. The ability to use resources effectively, challenging processes to improve efficiencies where appropriate. Evaluating Information, Problem Solving and Decision Making Demonstrate: Excellent analytical, problem solving and decision-making skills. The ability to quickly grasp and understand complex issues and the impact on service delivery. Experience in analysing HR metrics and data and utilising same for decision making. The ability to confidently explain the rationale behind decisions when faced with opposition. Ability to make sound decisions with a well-reasoned rationale and to stand by these. Demonstrate initiative in the resolution of complex issues. Building and Maintaining Relationships including Teamwork and Leadership Skills Demonstrate: The ability to build and maintain relationships with colleagues and other stakeholders including multidisciplinary and administrative teams and to achieve results through collaborative working. The ability to work both independently and collaboratively within a dynamic team and multi stakeholder environment. Flexibility, adaptability and openness to working effectively in a changing environment. The ability to support, supervise, develop and empower staff in changing work practices in a challenging environment within existing resources. Capacity for management responsibility. Fostering positive employee relations with internal and external stakeholders. Communications and Interpersonal Skills Demonstrate: Effective verbal communication skills, delivering complex information clearly, concisely and confidently. Excellent written communication skills including strong report writing and presentation skills. Excellent communication and interpersonal skills to deal effectively with a wide range of stakeholders. Commitment to a Quality Service Demonstrate: Evidence of incorporating the needs of the service user into service delivery. Evidence of practicing and promoting a strong focus on delivering high quality customer service for internal and external customers. Commitment to developing own knowledge and expertise. Evidence of setting high standards of performance for self and others, ensuring accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004, the Public Service Management (Recruitment and Appointments) Act 2004, and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster / on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage.
