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Community Support Worker

Brothers of Charity Services IrelandGalway

BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT AND TEMPORARY COMMUNITY SUPPORT WORKERS FAILTE COMMUNITY SERVICES, GALWAY CITY & COUNTY JOB REF: 82452 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Community Support Worker appointments may be made over the next 12 months within Fáilte Community Services. Location: Failte Community Services is a Community Outreach Programme which provides multi- disciplinary support to Adults with a Mild Intellectual Disability. Many of those we support wish to live independently in Galway City and County, to access education, work/leisure activities and community day services for young adults graduating from school or training programmes as well as those needing support with making informed choices, daily life issues, relationships and health and well-being. The service aims to promote independence through enabling adults to live a full and active life safely in their communities. This is achieved through the provision of therapeutic supports, frontline services and the promotion of meaningful community engagement. We work in on going partnership with people supported by the service and other agencies to maximise the use of community resources. We provide a services which are person centred and individualised, adaptable and versatile in order to respond to the needs of people supported by the service. All the supports are underpinned by our BOC policies and procedures, Personal Outcome Measures, Assisted Decision Making (Capacity) Act 2015 and HSE Safeguarding Vulnerable Persons at Risk of Abuse. The Role: Community Support Workers Horizon Programme provide a key-working supportive role and assist in the delivery of community support to individuals with Mild Intellectual Disability and sometimes a secondary diagnosis of Mental Health, some of whom may present with behaviours or lifestyles that can be deemed as challenging. This role comprises of mainly one to one working with individuals in the local community or sometimes in their own homes. A vital part of our Community Support Worker role is developing a community profile through; researching the local area, linking with local organisations and clubs, liaising with educational and training bodies and building positive and lasting relationships with all public and private services who assist the individuals we support to live independent lives in their communities. A major focus of the Community Support Worker role will also be encouraging and assisting individuals supported to develop their own life plans based around needs and interests. The Community Support Worker will work closely and inclusively with significant others involved in the individuals life such as family / next of kin and be supported and guided their practice by service social work, psychology, psychiatry and management when required. The Community Support Worker Arts Alive will work in our community based service in Galway City working in an exciting service with people who have a passion for life and for the arts. The team there are looking for a person who “must have a passion for supporting our Rights”, “must at all times Respect us”. They must have a passion for the arts or a willingness to support us in our passion. This includes supporting us in areas developing our independence and support needs so that we can be as creative as possible. Reporting/Responsible To: Senior Staff/Team Leads/MDT where appropriate/Service Coordinator/Service Manager Qualifications/Experience/Skills: Working Hours: Permanent part-time CSW Arts Alive – 60 hours a fortnight Temporary full-time CSW Horizon Services x 2 – 78 hours a fortnight All posts are rostered over a 14 days. These posts are mainly day service hours but evenings and weekend work will be required on occasion. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual. Annual Leave: 22 days per annum Remuneration: Department of Health Care Assistant (Disability Services) salary scale 01/03/2025 - €33,699 x 11 increments - €46,190 pro rata per annum. LSI Long Service Increment - €46,984 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: Permanent Part-time and pensionable and Temporary full-time and pensionable linked to a Permanent employee’s maternity leave. INDW

7 days agoFull-timePart-time

Driver/Porter

Brothers of Charity Services IrelandClaregalway, Galway

BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION PERMANENT PART-TIME DRIVER/PORTER CREGORAN COMMUNITY SERVICES, CLAREGALWAY, CO. GALWAY JOB REF: 82437 A panel maybe formed from this competition from which subsequent Driver/Porter posts for the Cregoran Services may be filled within the next 6 months. Location: Cregoran Services is a progressive, dynamic and developing service located in and around Claregalway, Co. Galway. Cregoran provides a variety of residential, day and respite services to adults with intellectual disabilities who have very high support needs, grounded in the use of personal outcome measures. We work to form genuine relationships and partnerships with each person we support and those closest to them. We aim to support people to participate in the everyday life of their community, to have ordinary life experiences, and to create opportunities for the people we support to form real friendships. The Role: Minibus Driver/Porter Reporting/Responsible To: Service Coordinator/Area Manager Qualifications/Experience: • Candidates must have received a good general education and hold a full clean Driver’s Licence – Class D1 is an advantage. • Candidates must have completed their CPC examinations/modules and must hold the CPC Qualification Card. This must be produced and checked at the interview. • The successful candidate must have adequate training and driving experience to enable them to carry out satisfactorily the duties of the post and ideally have some experience of working with people with an intellectual disability. • Experience in general maintenance provision is an advantage. Working Hours: 50 hours a fortnight based on a 5 day week duty roster. Contracted hours of work are liable to change between the hours of 7am - 7pm to meet Service needs. You may also be required to work weekends and public holidays as service needs require. The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days pro rata per annum. Remuneration: Department of Health Driver (Patients Public Roads) salary scale (01/03/2025) - €35,434 x 8 increments to €44,539 pro rata per annum. Tenure: This post is permanent part-time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Driving Assessment: Applicants may be required to undergo a Minibus Driving assessment by an Assessor nominated by the Brothers of Charity Services INDW

7 days agoPart-timePermanent

Domestic

Brothers of Charity Services IrelandClaregalway, Galway

BROTHERS OF CHARITY SERVICES IRELAND - WEST REGION PERMANENT PART-TIME HOUSEHOLD/DOMESTIC CREGORAN SERVICES, ADULTS WEST SERVICES, GALWAY CITY & COUNTY JOB REF: 82445 A panel may be formed as a result of this process from which subsequent Household/ Domestic Staff appointments for the Services may be made over the next 6 months. Location: Cregoran service is a community-based day and residential service in the environs of Galway City. Cregoran provides individualised services, centre and community based day Services, and a variety of residential and respite services to adults with high support needs, based on personal outcome measures. Our focus is to form genuine relationships and partnerships with each person supported and their family, to support people to be valued citizens in their local community and to have ordinary life experiences. We work to create opportunities for people who use our service to have valued social roles in their local communities and to have the chance to form real friendships. Reports/Responsible To: Team Leader/ Service Coordinator Qualifications/Experience/Skills: Working Hours: 30 hours a fortnight based on a 7 day duty roster. Additional locum hours will be available occasionally to cover the hours of other staff on leave. Successful candidates may on occasion be required to work weekends, in order to meet service demands. Annual Leave: 22 days pro rata per annum, i.e. 8.46 hours per 100 hours worked. Remuneration: Department of Health Domestic Salary Scale (01/03/2025) - €34,240 x 8 increments - €40,379 pro rata per annum. Tenure: This post is permanent part-time and pensionable. Probation: A probationary period of nine months from the date of appointment applies to this post. INDW

7 days agoPart-timePermanent

General Operative

Galway City CouncilGalway€751.26 - €774.41 per week

JOB DESCRIPTION Galway City Council is seeking to form panels from which permanent, temporary and temporary seasonal posts may be filled at General Operative grade. The General Operative grade is an entry-level outdoor grade in Galway City Council and is a critical post in terms of ensuring quality service delivery to the public. Typical services include roads and transportation, maintenance of social housing units and estates, environmental, upkeep of recreation and amenity facilities etc. The role is likely to be outdoors, operational and manual and the duties will vary according to the functional area to which the person is assigned. The ideal candidate will be highly motivated, adaptable, flexible, and capable of acting on their own initiative and someone with a strong sense of commitment to delivering quality public services. A General Operative’s duties may include but will not be limited to; • Carrying out operational / manual work at the instruction of supervisors, which is likely to involve working outdoors and at times, in adverse weather conditions, outside normal 8am to 4.30pm working hours and at weekends and Public Holidays; • General maintenance duties in relation to roads and footpaths including drainage work and tar patching etc.; • Driving Council / hired vehicles as required; • Street cleaning/Litter picking on the early morning shift (5am start); • Pipe laying; • Refuse collection; • Hand digging of graves and being cognisant of grieving members of the public; • Concrete work; • Erecting fencing and netting; • Grass cutting, Strimming & weed control; • Planting and other gardening duties; • Power washing & graffiti removal; • Cutting and removal of vegetation; • Positive front facing attitude to dealings with members of the public; • Carrying out any other maintenance, installation, construction and repair work as may be required from time to time; • Attend to emergency work outside of normal working hours; • Any other duties which may be assigned to them by their Supervisor The person employed will be required to perform assigned duties exercising duty of care, in the interest of safety to oneself, fellow employees and the general public, at all times in compliance with Galway City Council’s Health & Safety Management system. 1. Character Candidates shall be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Citizenship: Candidates must, by the date of any job offer, be: i. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or ii. A citizen of the United Kingdom (UK); or iii. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or iv. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or v. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or vi. A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa 4. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms: a) Have reached a standard of education sufficient to enable them to carry out the duties assigned to them satisfactorily; b) Hold a valid Safe Pass (please submit a copy of your current card). c) Hold a current valid Class B Driving Licence, free from endorsement, (please submit a copy of your current licence). d) Have an ability to work within a team and take direction; e) Have an ability to work on their own initiative; f) Possess good communication skills and customer awareness skills; g) Have a willingness to learn and aptitude to use all new technology and information systems; h) Have a good knowledge and awareness of Health & Safety Legislation and Regulations, the implications for the organisation and the employee and their application in the workplace; *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. Desirable: It is desirable that candidates should have the following: • A good knowledge of the services provided by Galway City Council. Each candidate must include on the application form details of all qualifications obtained by them. The invitation to attend for Interview is not to be regarded as an admission that you possess the prescribed qualifications and/or requirements for this post or are you qualified by law to hold the post. Documentary proof will be required before appointment where you claim credit for particular qualification, experience, etc. Key Competencies for the post are given in the table below. Candidates will be expected to demonstrate sufficient evidence within their application form and at interview of competence under each of these headings. Relevant Experience – Range and Depth (including knowledge & awareness of Health & Safety) Communication and Interpersonal Skills Initiative, Flexibility and Team Skills Type of Post Future relevant permanent and temporary posts will be filled from the panel(s) formed. The post(s) will be whole-time, permanent/temporary and pensionable. Remuneration The annual salary (Circular Letter EL 03/2025) is as follows: 01/03/2025 Point 1 €751.26 after 0.5 years €754.78 after 1.5 years €758.21 after 2.5 years €758.21 after 3.5 years €758.51 after 4.5 years €760.39 after 5.5 years €762.28 after 6.5 years €764.26 after 7.5 years €766.22 after 8.5 years €768.20 after 9.5 years €770.34 after 10.5 years €772.42 after 11.5 years €774.41 IMPORTANT NOTE: Candidates should note that the starting salary is not subject to negotiation. Entry into the pay scale above the minimum point will only apply to existing public servants in the context of the relevant Government Pay Circulars. Candidates who are not covered by such Circulars will enter the pay scale at the minimum point i.e €751.26 gross per week. The rate of remuneration may be adjusted from time to time in line with Government pay policy. The holder of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to and received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Probation: (a) there shall be a period after such appointments take effect during which such persons shall hold the position on probation, (b) such period shall be 12 months but, the Chief Executive may at their discretion extend such period, (c) such persons shall cease to hold the position at end of the period of probation unless during such period, the Chief Executive has certified that the service of such persons is satisfactory. Hours of Duty The person appointed will be required to work a 39 hour week. The successful candidate will be required to log their hours of work in accordance with the requirements of the Organisation of Working Time Act, 1997 and will be required to co-operate with the use of technologies to record such hours. Annual Leave: The annual leave entitlement will be 25 days per annum. Residence: Holder of the post shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Outside Employment: The position is whole-time and the employee may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties. Driving Licence: A full clean driving licence is required. The successful candidate will be required to provide their own transport. Expenses incurred in work related travel will be recompensed in line with departmental circulars. Garda Vetting: The successful applicant may be required to undergo Garda Vetting prior to appointment. Superannuation Contribution: Persons who become pensionable officers of a local authority, who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of the State Pension Contributory). Persons who become pensionable officers of a local authority who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the local authority at the rate of 5% of their pensionable remuneration. Widows & Orphans/ Spouses & Children’s Scheme All persons who become pensionable officers of a local Authority are required, in respect of the Local Government (Spouses and Children’s Contributory Pension) Scheme, 1986, to contribute to the local authority at the rate of 1.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension contributory) in accordance with the terms of the Scheme. New Entrants From 1st January 2013 – Single Public Services Pension Scheme FOR NEW ENTRANTS recruited on or after 1st January, 2013 as well as former public servants returning to the public service after a break of more than 26 weeks. The Public Service Pensions (Single Scheme and Other Provisions) Act 2012 applies to your employment. Members of this Scheme are required in respect of superannuation to contribute at the rate of 3% of pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of State Pension contributory) and you are liable to pay the Class A rate of PRSI contribution. Retirement Age: Retirement age will be determined on previous Public Sector Service (if any) and will be advised on appointment. Former Public Service Employees Eligibility to compete may be affected where applicants were formerly employed by the Irish Public Service and previously availed of an Irish Public Service Scheme including: • Incentivised Scheme for Early Retirement (ISER) • Department of Health and Children Circular (7/2010) • Collective Agreement: Redundancy Payments to Public Servants Applicants should ensure that they are not precluded from re-engagement in the Irish Public Service under the terms of such Schemes. This is a non-exhaustive list and any queries should be directed to the applicant’s former Irish Public Service Employer in the first instance.

7 days agoFull-time

G & Senior Physiotherapist Surgical Rehabilitation

University HospitalGalway

Campaign Reference Number & Job Title: G10742 & G10550 Senior Physiotherapist Surgical Rehabilitation (Fisiteiripeoir, Sinsearach) Grade Code: 3158 County: Galway Hse Area: HSE West Saolta University Health Care Group Staff Category: Health and Social Care Professionals Contract Type: Permanent, Whole Time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances Informal Enquiries: Contact Catherine O’Sullivan Physiotherapist Manager in Charge III GUHs E-mail: Catherine.osullivan@hse.ie Tel: 091 542590 Or Kevin O’Connell Physiotherapist Manager UHG E-mail: Kevin.oconnell2@hse.ie Tel 091 544322 for further information about the role. Closing Date: 10:00am 24th of July 2025 via Rezoomo Location of Post The post is appointed to the Physiotherapy Department Galway University Hospitals. There is currently permanent whole-time vacancy available in Senior Physiotherapist Surgical Rehabilitation A panel may be formed as a result of this campaign for Senior Physiotherapist Surgical Rehabilitation from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Application Details https://www.rezoomo.com/job/82369/ Post Specific Related Information

8 days agoPart-timePermanent

Store Colleague

WoodiesGalway€13.70 per hour

Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official "Best Workplaces for Women" for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We have an opportunity to join our team in  Galway - Headford Road  on a FTC contract. Job Description Our store colleagues provide every Woodie's customer with an outstanding shopping experience through a helpful, friendly and knowledgeable approach. In this role, you will go above and beyond in order to help our customers complete their tasks, big or small. Some key responsibilities of the role : We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. IND2 Job Type: Part-time Pay: €13.70 per hour Expected hours: 24 per week Work Location: In person

9 days agoPart-time

Accounts Receivable Collector

NatusMedicalGort, Galway

Accounts Receivable Collector  Location: Gort, Co. Galway  About Us: We’re the leading manufacturer of medical devices and software for a range of specialties, including new-born care, neurology, sleep, hearing and balance markets. Our mission is to improve patient outcomes in target markets through innovative screening, diagnostic and treatment solutions. Our Irish base in Gort, Co. Galway, manufacture and distribute a range of medical device products used in the diagnosis of human neurological disorders. SUMMARY:  The Accounts Receivable Collector will be reporting to the Customer Finance Supervisor and will work alongside the Finance team. The main purpose of the Account Receivables Collector is to take ownership of a portfolio of ledgers and full responsibility for a large number of key customer credit control functions. You will be responsible for all aspects of the debtor's ledger including debt chasing by phone and email, allocating payments and reconciling accounts. This is a customer relationship focused position which demands a real passion for credit control and customer service The Accounts Receivable Collector will foster a culture of collaboration, accountability, and continuous improvement under pinned by Natus Neuro’s North Star guiding principles and behaviors. KEY RESPONSIBILITIES: Other duties may be assigned in line with business and organizational needs. · Manage and collect on an assigned A/R customer portfolio across multiple business units. · Research and reconcile customer accounts escalating to the cash applications department as needed. · Review TermSync dashboard daily to complete routine collection calls, update the payment status on accounts and resolve or notate customer issues preventing payments. · Partner with senior leaders in Sales and Customer Service in a timely manner to resolve complex customer issues that negatively affect DSO. · Understand customer infrastructure and processes and identify the appropriate contacts to deliver the best overall customer service. · Identify at-risk customers to upper Management. · Escalate issues via TermSync and emails to appropriate internal ownership level (Sales/Customer Service) · Identify and document customer invoice dispute and root cause delinquencies via TermSync · Log into the Natus phone cue answering incoming customer calls in a timely manner to take payments and assist with account issues when needed. QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION: · Third Level qualification in Finance, Accounting, Business Administration, or a related field, · Accounting Technician qualification or similar certification is desirable. KEY SKILLS & EXPERIENCE: · Experience of 2+ years in business corporate collections preferred, · Solutions focused with strong business acumen, decision-making skills & problem-solving abilities, · A team player with the ability to share knowledge, · Strong written and spoken English language skills required, · Multilingual speaker with one or all of French/German/ Italian would be advantageous  · Strong customer service skills, · Professional integrity and management of sensitive information,  · Experience with Microsoft excel, · A self-starter with the ability to work with deadlines, prioritization, and organization of workload, · High degree of accuracy, attention to detail, and confidentiality. Compensation and Benefits: Along with a competitive salary, we offer a comprehensive benefit package to start: Health & Life Assurance cover, defined contribution pension plan, excellent career progression opportunities, free parking, and educational assistance. We are PASSIONATE about: Natus Medical Incorporated  is recognized by healthcare providers globally as the source for solutions to screen, diagnose, and treat disorders of the brain, neural pathways and sensory nervous system. Our vision is to deliver innovative and trusted solutions to advance the standard of care and improve patient outcomes and quality of life. Natus products are used in hospitals, clinics, and laboratories worldwide. EEO Statement:  Natus Medical is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Be a part of Natus – where innovation meets excellence. #LI-SH1 #Galwayjobs

9 days ago

Deli Assistant

CentraOughterard, Galway

Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: HACCP training is desirable but not necessary Excellent communication skills Previous customer service experience is an advantage The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure A passion for food and the ability to inspire shoppers. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store€,,s portion control measures Cook, prepare and display the foods sold throughout the day Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers Deal with all customer queries efficiently, professionally and in line with store policy.

9 days ago

Barista

CentraOughterard, Galway

Main Purpose of the job: Responsible for delivering all aspects of the Frank and Honest brand to the customer in an efficient and friendly manner and also responsible for educating customers about the Frank and Honest coffee range. Relevant Skills/Experience: Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage; Barista experience is desirable; Excellent communication skills; Previous customer service experience is an advantage; Passion for coffee and ability to inspire customers; Main Duties Always ensure that customer satisfaction is the number one priority by greeting each customer as if it€,,s their first visit to the store and consistently deliver an exceptional service; Adhere to all standards required by Frank and Honest including the policies, procedures, instructions and guidelines set out in the operations manual; Prepare all Frank and Honest beverages and blended cold drinks adhering to the correct procedures; Assist customers to improve their knowledge of our food and beverages; Maintain the highest quality and consistent food and beverage standards at all times; Clean the coffee equipment throughout the day consistent with Frank and Honest standards; Familiarise yourself with the full Frank and Honest food product range and upsell the full range; Demonstrate your passion for coffee by sharing knowledge and personal recommendations with customers; Deal with all customer queries efficiently, professionally and in line with store/caf policy; Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines; Ensure that all areas of the caf/your area are kept clean and tidy.

9 days agoFull-time

Cafe Manager

CentraOughterard, Galway

Main purpose of the role: Ensure the caf operates efficiently and effectively and provides our customers with the very best customer service and Frank and Honest offering at all times. Deliver on key caf targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: Minimum 2 years€,, supervisory or management experience within retail or hospitality Barista experience is an advantage Passion for coffee and ability to inspire customers Excellent communication skills Highly driven with a strong work ethic A strong understanding of how to achieve KPIs and targets Commerciality and brand awareness Main Duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Ensure that the caf is run in accordance with all standards required by Frank and Honest including the policies, procedures, instructions and guidelines set out in the operations manual Oversee and ensure the smooth running of the caf by prioritising and delegating the workload appropriately Understand and achieve the budgeted profit for the caf Report weekly to the store owner on the turnover of the cafe and report monthly on the financial performance of the caf Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with the store owner Carry out a stocktake on a monthly basis Control and monitor all food, beverage, labour and overhead costs for the caf Take full responsibility for health and safety in the caf Ensure that all employees are fully trained in coffee preparation, cash handling, customer service, Health & Safety, HACCP and any other training that may be required Manage employee rostering and annual leave Create a marketing plan for the caf in line with Frank and Honest guidelines Actively promote the range and upsell and ensure that the same is delivered by the team

9 days agoFull-time
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