Jobs in Dublin
Sort by: relevance | dateHigher Executive Officer
The Role: The Injuries Resolution Board is seeking suitably qualified applicants for the position of Higher Executive Officer. The Board will, following an interview process, form two panels from which current and future vacancies at Higher Executive Officer grade will be filled. Panel A: (Open competition) Panel B: (Confined to employees of the Injuries Resolution Board) These panels will have a lifespan of 18 months from their inception. One in three posts will be confined to employees of the Injuries Resolution Board (unless Panel B has been exhausted). All other vacancies will be filled from Panel A, based on merit. We anticipate interviews for this panel to be held in early February 2026, with immediate vacancies available. The Injuries Resolution Board works across a number of divisions, Operations (to include assessment and mediation functions), Finance, Corporate, Research, Communications, Business Support Services and ICT Services. The current vacancies are within the Board’s Assessment team. The successful candidates may be appointed to a claims handling position where they will be responsible for preparing files for assessment of compensation in personal injury claims. The Board may from time to time hire candidates from the panel for other functions and may redeploy staff to other functions and Directorates within the organisation. The Higher Executive Officer in the Injuries Resolution Board is a role with people management responsibilities. HEOs are expected to contribute actively to the implementation of the Board’s strategic objectives, to the continuous improvement of the organisation in terms of its effectiveness and efficiency and to demonstrate behaviours consistent with the organisation’s culture, values and reputation. The duties of the Higher Executive Officer will be multifunctional. The successful candidate(s) will be required to apply resources flexibly across a range of work areas, both in terms of their own skills and experience as well as those of direct reports. Duties will include, but will not be limited to, the following: • Oversee a portfolio of claims through their lifecycle to ensure timely, fair, and successful resolution. • Manage varied tasks and conflicting priorities through effective delegation and resource planning. • Liaise with claimants, respondents (e.g., insurers), solicitors, medical professionals, and other stakeholders. • Assess medical and other reports, ensuring due process and fair procedures. • Liaise with Government Departments (e.g., Social Protection, Revenue). • Prepare legal notices under the Injuries Resolution Board Acts. • Manage assigned staff and support Operations Managers in service development. • Contribute to best practices in customer service, process improvement and efficiency. • Organise resources to meet objectives; analyse and prepare responses, respond to routine and non-routine queries. • Prepare reports, presentations, and represent the Board at external events. • Respond flexibly to workload variations and implement changes to improve effectiveness. Note: This description outlines major responsibilities and will be reviewed on an ongoing basis. Person Specification Essential • Ability to prioritise and effectively manage a significant and diverse portfolio of work. • Ability to analyse and think critically, quickly grasping complex issues and communicating these effectively. • Ability to interpret evidence from medical and other reports. • Understanding of the personal injuries claims and court awards systems, including the Personal Injuries Guidelines. • Excellent written and verbal communication skills – including preparation of reports, drafting correspondence and capability to present material in a clear, concise, comprehensive and convincing manner. • A team player with proven ability to contribute to organisational and strategic issues outside of the confines of the function. • Capable of working to tight deadlines. • Strong attention to detail & accuracy, ability to follow procedures with a focus on high quality outputs. • Experience in working with customers, with a focus on good customer outcomes. • Ability to work on one's own initiative, whilst being able to take direction. • Strong interpersonal skills and the ability to build relationships and engage with a range of different stakeholders. • Working knowledge of MS Office or similar. Desirable • Previous experience of working in a high-volume environment, with strong case management skills would be a significant advantage. • Knowledge and appreciation of the statutory, regulatory and policy framework under which the Injuries Resolution Board operates. • A competent understanding of the overall personal injuries system with an in-depth knowledge of the Personal Injuries Resolution Board Acts 2003 to 2022, the Personal Injuries Guidelines and other relevant legislation. • Knowledge and relevant experience of a role in any of the following settings: claims handling, insurance, administrative justice, quasi-judicial or regulatory body. • Experience of case management and having regard to fair procedures and due process. • Team Management skills – practical experience of managing staff, setting clear and realistic objectives and reviewing their performance. • A relevant third level qualification in a related area. Competencies for the Role • Teamwork & Team Leadership • Judgement, Analysis & Decision Making • Management & Delivery of Results • Interpersonal & Communication Skills • Specialist Knowledge, Expertise and Self-Development • Drive & Commitment to Public Service Value In addition to a highly competitive remuneration package, we offer access to the following: • Flexi time • Car Parking on site • Generous support for further education and development • Paid Maternity Leave • Paid Paternity Leave • Paid Sick Leave • 24/7 Employee Assistance Programme • Wellness events, talks & supports • Pension schemes • People-focused policies to support all life stages • Secure on-site bicycle parking & Cycle to Work Scheme • Tax Saver Travel Pass The offices are also on the Red Luas line and many Dublin Bus Routes. Successful candidates will be able to apply for Blended working. Terms & Conditions Tenure The Higher Executive Officer in the Injuries Resolution Board is a full-time position. There are two positions available on a permanent basis as a public servant, subject to satisfactory completion of the probationary period. Salary Scale €58,847 – €74,112 per year
Clerical Officer
The Role The Clerical Officer role is a key support position within the MHC. The role provides a comprehensive general administrative and clerical support to a team and assists with the smooth, efficient and professional operation of the division. The successful candidate will have excellent customer service and communication skills. They will be required to engage and communicate effectively with various internal and external stakeholders including staff, members of the public, officials from government departments and public bodies, private sector bodies, disability organisations and others. The duties of the Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. As a Clerical Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times. Key Responsibilities Under the overall direction of the relevant line manager, the Clerical Officer’s key duties and responsibilities include: • Providing administrative assistance; filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties; • Supporting line managers and colleagues; • Working as part of a team in delivering services; • Communicating and dealing with the public and for example, responding to queries and providing information face-to-face, by telephone or via email; • Using Information Technology on a daily basis, for example, spreadsheets, databases, email and the internet; • Maintaining high-quality records in a thorough and organised manner; • Checking all work thoroughly to ensure it is completed to a high standard; • Approaching work in a careful and methodical manner, always displaying accuracy, even when conducting routine and repetitive work; • Any other duties that are deemed appropriate by the line manager. Reporting and Working Relationships The Clerical Officer is accountable to the Chief Executive of the MHC and reports directly to the relevant line manager within the team. Essential Requirements The candidate must possess, by the closing date, the following: • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector; • Demonstrated administrative/clerical experience; • Experience using Microsoft Office packages; • The requisite competencies to carry out the role as outlined below. Desirable The following criteria are considered desirable for the post: • Experience in dealing with regulatory and / or compliance matters; • Understanding of mental health and / or mental health services; • Experience of working within a customer services environment. Competencies The person appointed to the role of Clerical Officer will be required to show evidence of the following competencies: Teamwork • Shows respect for colleagues and co-workers; • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate; • Offers own ideas and perspectives; • Understands own role in the team, making every effort to play his/her part. Information Management / Processing • Approaches and delivers all work in a thorough and organised manner; • Follows procedures and protocols, understanding their value and the rationale behind them; • Keeps high quality records that are easy for others to understand; • Draws appropriate conclusions from information; • Suggests new ways of doing things better and more efficiently; • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages, etc. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level; • Completes work in a timely manner; • Adapts quickly to new ways of doing things; • Checks all work thoroughly to ensure it is completed to a high standard; • Writes using correct grammar and spelling and draws reasonable conclusions from written instructions; • Identifies and demonstrates initiative and flexibility in ensuring work is delivered and appreciates the urgency and importance of different tasks; • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Customer Service and Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs; • Understands the steps or processes that customers must go through and can clearly explain these; • Is respectful, courteous and professional, remaining composed, even in challenging circumstances; • Can be firm when necessary and communicate with confidence and authority; • Communicates clearly and fluently when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies, etc.; • Clearly understands the role, objectives and targets and how they fit into the work of the unit; • Is committed to self-development and continuously seeks to improve personal performance. Drive and Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service; • Serves the Government and people of Ireland; • Is thorough and conscientious, even if work is routine; • Is enthusiastic and resilient, persevering in the face of challenges and setbacks; • Is personally honest and trustworthy; • At all times, acts with integrity. How to Apply Eligibility to Compete Candidates must, by the date of job offer, be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa. Selection Process The selection process will include: • Shortlisting of applications; • A competitive interview; and • Completion of all relevant checks as set out below. Additional selection steps may be included. A selection board shall be established and shall use the essential requirements as referred to earlier in this candidate information booklet to shortlist candidates. Scoring at the shortlisting stage shall be based on the information contained in the application form. Therefore, it is in your interest to provide a detailed and accurate account of how your skills, personal qualities, qualifications, and experience meet the requirements of the post. While candidates may meet the eligibility criteria of the competition, if the numbers applying for the post are such that it would not be practical to progress all candidates to the next stage of the selection, which is the interview process, the MHC may decide that a certain number of candidates shall only be progressed to the next stage. Candidates will be progressed through the various stages of the selection process based on their order of merit at each stage. Following the interview stage, the MHC shall produce a panel of candidates listed in order of merit. Not all those interviewed may be placed on the panel. Prior to recommending any candidate for appointment to a position, the HR team complete all relevant checks. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline or having accepted it, relinquish it, the MHC may at its discretion, select and recommend the next person on the panel for appointment and this will be based on the results of this selection process. The MHC is under no obligation to select a candidate from this panel. Please note that any offer of employment made to a successful candidate may be subject to satisfactory: • Reference verification; • Qualification verification; • Medical Assessment; and • Garda Vetting. At the reference verification stage, referees sought will include your current employer and your next most recent employer. Conditions of Service Contract Arrangements A permanent, full-time contract of employment with the Commission will be offered to the Clerical Officer on terms and conditions determined by the Mental Health Commission, with the consent of the Minister for Health and the Minister for Public Expenditure and Reform. Salary The Clerical Officer salary scale (rates effective 1 August 2025) is as follows: €596.11, €629.46, €637.94, €654.47, €678.87, €703.22, €727.55, €745.29, €765.40, €788.74, €805.15, €828.27, €851.22, €887.05, €915.19¹, €928.12² LSI 1 after 3 years satisfactory service at the maximum. LSI 2 after 6 years satisfactory service at the maximum. Candidates should note that entry will be at the minimum point of the scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if immediately before appointment you are a current serving civil/public servant. The rate will apply where the appointee is an existing civil or public servant appointed on or after 6 April 1995 or is newly recruited to the MHC and is required to make a personal pension contribution. Note: Salary for the purposes of calculation of superannuation benefits may differ from the above depending on individual circumstances. Payment Arrangements Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of the successful candidate’s choice. Payment cannot be made until a bank account number, and bank sort code has been supplied to the MHC. Statutory deductions from salary will be made as appropriate. A staff member appointed to this post will agree that any overpayment of salary or travel and subsistence may be deducted from future salary payments due in accordance with the Payment of Wages Act 1991 (as amended). In accordance with that Act, the MHC will advise the staff member in writing of the amount and details of such overpayment and give at least one week’s notice of the deduction to take place and will deduct the overpayment, at an amount that is fair and reasonable having regard to all the circumstances, within six months of such notice in accordance with the Act. Tenure The appointment will be based on a permanent contract of employment with the MHC. The probationary period will be for a period of nine months from the date of appointment. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary period in appropriate circumstances. During the probationary period, a staff member’s performance will be subject to review by the line manager to determine whether the staff member: (i) has performed in a satisfactory manner; and (ii) has been satisfactory in general conduct. Prior to completion of the probationary period a decision will be made as to whether the staff member will be retained. This decision will be based on the staff member’s performance assessed against the criteria set out in (i) and (ii) above. The detail of the probationary process will be explained to the staff member by the MHC on commencement of employment. Notwithstanding the preceding paragraphs in this section, the probationary period may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts 1973 to 2005. Location The usual place of work will be the Mental Health Commission, Waterloo Exchange, Waterloo Road, D04 E5W7. The MHC reserves the right, at its discretion, to change this location to any other place within Ireland. Staff at the MHC can apply for a blended working arrangement as per the MHC Blended Working Policy. Hours of Attendance Hours of attendance will be fixed from time to time but will amount, on average, to not less than 40 hours gross of rest breaks or 35 hours net of rest breaks per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties, subject to the limits set down in the working time regulations. This may include working evenings and weekends. Outside Employment The position will be full-time, and the appointee shall not engage in private practice or be connected with any outside business which conflicts in any way with his/her official duties, impairs performance or compromises his/her integrity. Annual Leave The annual leave allowance for the position of Clerical Officer will be 22 days per annum. This allowance is subject to the usual conditions regarding the granting of annual leave in the public sector, is based on a five-day week and is exclusive of the usual public holidays.
Warehouse Team Leader
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Role
Customer Support Specialist
You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration within a dynamic team environment will foster a positive, inclusive culture where continuous learning and feedback are encouraged. Whether you prefer working in our vibrant Dublin office, 100% remotely, or a mix of both, this role offers flexibility as to where you work from. We are looking for people who: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Mid-Market Account Executive - UK/I
What will you get to do in this Mid-Market UK/I Account Executive role? As an Account Executive at HubSpot, you will leverage both inbound and outbound selling strategies to identify and close new business opportunities. You will play a crucial role in helping clients enhance their operations and growth using the HubSpot software. You employ outbound sales methodologies including prospecting, cold calling, and networking to reach potential clients and build a robust pipeline. You utilise inbound selling strategies to benefit from inbound leads and collaborate effectively with Business Development Representatives to research prospects and develop targeted outreach strategies. You deliver compelling online demos of the HubSpot software to showcase its features and successfully communicate the HubSpot value proposition. You drive the entire sales process from initial contact to closing, ensuring a seamless onboarding experience for new clients. You target and engage primarily with small and mid-sized businesses, understanding their unique needs and positioning HubSpot solutions for maximum impact. You maintain accurate records of sales activities and customer interactions in the HubSpot CRM system. This role offers flexible work arrangements, allowing you to choose your preferred work style—whether in-office, hybrid, or fully remote within the United Kingdom. For more insights into our flexible work culture and hybrid company model, we invite you to read: "The Future of Work at HubSpot: How We're Building a Hybrid Company." Qualifications: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Business Development Representative - UKI
As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. What are the responsibilities of a Business Development Representative? In this role, you will need to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Account Executive - Small Business
What will you get to do in this Small Business UKI Account Executive role? As an Account Executive at HubSpot, you use outbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small and mid-sized businesses. This position would be based out of your home office working in an inside sales model, and it is a full closing role. We are actively hiring for a Small Business Account Executive; candidates are eligible to be office, flex or remotely located in the Republic of Ireland based on individual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company. What are the responsibilities of a Small Business UKI Account Executive? In this role, you will get to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Account Executive, Corporate - UKI
We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform. HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business. HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software. We are actively hiring for a Corporate Account Executive; candidates are eligible to be office, flex or remotely located in the Republic of Ireland based on individual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company. Your Role at HubSpot As a Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them What are the responsibilities of a Corporate UKI Account Executive? CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Online Shopping Assistant
Main purpose of the role: Shop and fulfil orders on behalf of our customers using the SuperValu.ie service. The ideal candidate will have/be: Previous retail experience is desirable is desirable Shop to specific targets whilst being selective and accurate with products Excellent communication skills Accuracy, attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Shop to specific targets whilst being selective and accurate with products Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate Pack the products in the correct temperature zone and in such a way they arrive at the customers€,, home in perfect condition Make decisions on behalf of customers if products ordered are unavailable Work on own initiative with very little supervision Keep up to date with team communication Deal with routine customer queries.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
