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The Role The role involves working as part of the SDCC Communications Team in meeting work goals and objectives and delivering quality services to internal and external stakeholders. The role requires excellent administrative, interpersonal, and communication skills and specific expertise and qualifications as outlined below. The role will be predominantly desk based work and moving around the council buildings with the potential for specific events outside of Council Buildings subject to requirement. The office is whole time, permanent and pensionable. A panel will be formed to fill permanent and temporary vacancies. Persons employed will be required to work in any location within the South Dublin administrative area. Salary or Wages €36,113 - €38,240 - €41,259 - €43,241 - €44,975 - €46,653 - €48,917 - €50,557 - €52,239 - €53,829 first LSI - €55,460 second LSI Hours of Work The successful candidate normal hours of work will be 35 hours per week. The position will involve activity outside normal working hours. Additional remuneration will not be payable in respect of evening or weekend work including bank and public holidays. Time off in lieu at normal working rates will be granted at the convenience of the Council in respect of extra hours worked. A set day or time for taking such time off will not be permitted. The Council reserves the right to alter your hours of work from time to time. Annual Leave Annual leave entitlement for this position is 30 days. Qualifications Character Candidates will be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Essential Education, Training and Experience Each candidate must on the latest date for receipt of completed application forms: a have obtained at least Grade D or a pass in Higher or Ordinary Level in five subjects or four subjects if Irish is included from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and or English and one of the following Mathematics, Accounting, Business Organisation or Economics and b have obtained at least Grade C or Honours in higher level or Honours papers in three subjects in that examination or two subjects if Irish and or one of the following is included Mathematics, Accounting, Business Organisation or Economics or have obtained a comparable standard in an equivalent examination or hold a third level qualification of at least degree standard Desirable Education, Training and Experience A minimum Level 7 qualification or above on the National Framework of Qualifications maintained by Qualifications and Quality Ireland or equivalent in Digital Marketing or similar. Excellent knowledge of the social media world and how it can be used to an advantage. High proficiency or experience in Wordpress, Wix, PTools or another Web Content Management System CMS. Knowledge of Mailchimp or equivalent email marketing platforms. Solid knowledge of Search Engine Optimisation SEO, Search Engine Marketing SEM, keyword research, and Google Analytics. A knowledge and understanding of analytics reporting for example quarterly reporting via Google Analytics or Matomo monthly statistic compiling. High proficiency with Microsoft Office products Excel, Word, PowerPoint, Teams. Experience an advantage in Adobe Creative Suite InDesign, Photoshop, Canva. Excellent analytical skills are essential to decipher data, identify patterns, and gain actionable insights. Excellent written and verbal communication skills, with the ability to clearly convey ideas, collaborate with diverse teams, and engage with a variety of audiences. The ability to develop innovative content and strategies, unique and engaging campaigns that stand out. The ability to adapt to changes in the digital landscape. Key Competencies or Skills Delivering results Performance through people Personal effectiveness Local government knowledge and understanding Candidates are requested to give an example of a situation which highlights the behaviour, skills, and attitude that underpin effective performance in these areas and which demonstrates their suitability to meet the challenges of this role. Candidates should ensure the example used clearly demonstrates their ability in this area and that the scale and scope of the example given is appropriate to the post and level of the post. Duties Duties will include but are not limited to: Creating comprehensive digital marketing strategies aligned to the Council brand. Analysing digital data to report on the performance of campaigns and make recommendations for improvements or adjustments. In conjunction with the Digital Content Officer, producing high quality, engaging, relevant, on brand content for websites, social media, digital screens to engage the target audience. Identifying the appropriate online channels and content for each campaign, to maximise engagement with the target audience. Create and publish content across all online channels, social media, website, and communications systems. Coordinate paid media campaigns for example but not limited to Meta, Facebook, LinkedIn, Google and subsequent performance reporting. Coordinate and produce regular email marketing campaigns for both internal and external audiences. Ensure website is optimised for Senior Executive Officer. Monitor and report on social channels by capturing and analysing the appropriate social data, metrics, insights, and best practices, and then implementing changes. Measure campaigns and engagements by defining the metrics and ensuring KPIs are met. Providing comprehensive administrative and clerical support to the section, department, or division. Ensuring high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner. Communicating and liaising effectively with employees, supervisors, and managers in other sections, senior managers, and customers in relation to operational matters for their section. Providing specialist administrative assistance and support in the delivery of projects as required. Dealing with standard enquiries and correspondence by email, including forwarding to other members of the section, coordinating draft replies, flagging, tracking, and following up emails and correspondence as appropriate. Undertaking any other duties as required by the Council from time to time. Good team player with ability to multitask, and enjoy an environment that is dynamic and fast paced. These duties are indicative rather than exhaustive and are carried out under general guidance.
Programme Manager
Remuneration The Salary scale for the post is: General Manager €86,604 €88,791 €92,255 €95,746 €99,208 €102,680 €107,727 (01.02.2026) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these digital hubs · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú · St. Luke’s Hospital, Western Road, Clonmel, Co Tipperary, HSE, Ospidéal Naomh Lúcás, Bóthar an larthair, Cluain Meala, Contae Thiobraid Árann A panel may be created for the post GM Programme Manager from which current and future permanent and specified purpose vacancies of full or part-time duration may be filled. Key Working Relationships The post holder will work closely with internal and external stakeholders including colleagues within the HSE’s Regional Health Authorities, Section 38 and Section 39 services. Purpose of the Post To ensure delivery of major ICT enabled change programmes on time, within budget, to a specified level of quality and to ensure that business benefits are delivered in conjunction with the services in which the programme is being implemented. This includes: · The coordinated management of very complex ICT projects & programmes with a high degree of risk and complexity to achieve critical organisational objectives · Regularly handling face to face resource, timing, quality and reporting conversations with senior management and peers in order to deliver on the accountability and reporting aspects of the role · Supporting service managers in leading organisational change to drive benefits from ICT investments · Managing and reporting on projects with strong interdependencies with other agencies and organisations. Principal Duties and Responsibilities · To ensure delivery of projects/programmes within budget and to a specified level of quality · To prepare regular, high quality, accurate programme reports in compliance with Technology & Transformation standards · To work with the service leads / directors in ensuring that business benefits are achieved from the programmes · To ensure that staff assigned to programmes and projects are provided with sufficient development opportunities during their work on projects · To manage project teams and work with other programme / project managers in resourcing projects · To manage delivery and service levels from outside suppliers and software companies as required · To develop strong business relationships with key service leads in the area for which the person has responsibility · To work with the other ICT units to ensure that ICT programmes are delivered in a cohesive and planned manner · To research and maintain current knowledge of national and international trends in the programme areas for which the person has responsibility – to become an expert in their field General · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service · To act as spokesperson for the Organisation as required · Demonstrate pro-active commitment to all communications with internal and external stakeholders Risk Management, Quality, Health and Safety · Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Education and Training · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. The above job specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at job offer stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26-week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26-week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.
Support, Commercial Development
Salary: €42,645-€63,530 per year. This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Unit 5, Calbro Court, Tuam Road, Galway, H91 YKH4 Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 Vacancy Description Support, Commercial Development Level 7 Fixed Term Contract (end date October 2026) Closing Date: 5th May 2026 Fáilte Ireland invites applications for the position of Support, Commercial Development within the Commercial Development Division. The role will report to the Officer, Commercial Development. Job Purpose The international meetings industry is a highly lucrative sector and results in big business for Ireland. Fáilte Ireland has a dedicated team in place to drive responsible growth in international conferences, meetings and incentive or reward travel that positively impact our economy, society and environment. Primary Objectives/Key Responsibilities Strategic Selection Process Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
Procurement Officer
* All new entrants will join the organisation at the bottom of the pay scale. Pay increases will be awarded annually subject to satisfactory performance and to the terms of any government agreements. ComReg Overview ComReg is the statutory body responsible for regulating fixed and mobile communications, postal and premium rate services in Ireland. Our mandate is to create a competitive marketplace, to protect and inform consumers, and to encourage innovation. ComReg also manages Ireland’s radio spectrum resource on behalf of the State. We are a professional, multi-disciplinary and diverse organisation, operating in a dynamic digital regulatory environment that is constantly evolving. This will be an exciting time of growth for ComReg, as our mandate expands and we take on new statutory responsibilities arising from EU legislation including: the Network and Information Systems (NIS2) Directive, the Critical Entities Resilience (CER) Directive – addressing cybersecurity and network resilience – together with the EU Data Act and the EU AI Act. While our regulatory role is evolving, our fundamental mission remains the same. ComReg’s mission is to implement effective regulation that supports the delivery of widespread, modern, and resilient digital infrastructure, including communications networks, products, and services which, ultimately, benefit users. Division Overview The Corporate Services Team The Corporate Services Division develops and implements services to support corporate affairs and corporate communications so as to enhance organisational performance and effectiveness. It is a key function, supporting all other Divisions across ComReg in the areas of Human Resources, Health and Safety and Facilities Management, Finance and Procurement, Corporate Governance, Information Technology and Public Affairs and Communications. The Adjudication function is also located in the Corporate Services Division. The Role and Responsibilities Reporting to the Procurement Specialist, the Procurement Officer will help ensure compliance with procurement regulations and best practice across the organisation. While procurement processes are currently decentralised across the various Divisions within ComReg, the Finance & Governance Unit objectives are to ensure that each individual involved in procurement is aware of their responsibilities, can access relevant guidance documentation and templates and adheres to the organisation’s procurement policies and procedures. The Procurement Officer will play an important role in ensuring the Finance & Governance Unit achieves these objectives. Key areas of responsibility for this role will be: *(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.) Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process -https://www.comreg.ie/about/careers/recruitment-faq/ Please Note (1) We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities. Please let us know if there are any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process. Please Note (2) ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.
Higher Executive Officer
The opportunity: This is an exciting opportunity to join a growing organisation where you can contribute to assure trust and confidence in Ireland’s charity sector. Location: 3 George's Dock, IFSC, Dublin 1. The organisation has a blended working policy which enables staff to work remotely on certain days up to a maximum of two days per week. Travel may be required to regional locations on occasion and when this occurs, appropriate travel and subsistence arrangements will apply. Annual Leave: Annual leave will be 29 days a year. This allowance, which is subject to the usual conditions regarding the granting of annual leave, is on the basis of a five day week and is exclusive of the usual public holidays. Salary scale: Higher Executive Officer Personal Pension Contribution €59,435 - €61,173 - €62,908 - €64,640 - €66,380 - €68,111 - €69,849 - €72,353 - €75,788 After three years satisfactory service at the maximum. After six years satisfactory service at the maximum. Salary scale is correct as at 1 February 2026. New entrants to the public service will commence at the first point on the scale. Different pay and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant. The rate of remuneration may be adjusted from time to time in line with Government pay policy. General The Charities Regulator is the independent statutory body responsible for registering and regulating charities operating in Ireland. Our key functions include maintaining a public register of charities and ensuring they comply with the Charities Acts. We regulate approximately 11,500 charities registered in Ireland which are run by volunteers called charity trustees also known as board or committee members. It is a complex and diverse sector with charities of varied sizes established for a wide range of purposes including the alleviation of poverty, provision of education, advancement of the arts and the protection of the environment, to name but a few. Employing almost 50 people, our modern city centre office, located in George’s Dock, Dublin 1, is easily accessible by DART, Luas and many bus routes. Benefits of working at the Charities Regulator You will have the opportunity to contribute to our mission which is to regulate the charity sector in the public interest to ensure compliance with charity law and support best practice in the governance and administration of charities. In addition to achieving our vision of a vibrant trusted charity sector that is valued for the public benefit it provides, there are also great benefits to working at the Charities Regulator. Below are just some of the benefits that the Charities Regulator has to offer: • Inclusive and collaborative work environment • Personal development opportunities through employer sponsored academic education, paid study leave and extensive in house training and development programmes • Public sector pay rates, pension benefits and annual leave entitlements • Wellbeing initiatives, health initiatives, employee networking initiatives, confidential employee assistance programme • 35 hours a week of attendance at work. The organisation has a blended working policy which enables staff to work remotely on certain days up to a maximum of two days per week. Applications are assessed based on business needs and the arrangements may be subject to change. • City centre office easily accessible location • Tax saver tickets, Bike to Work Scheme and bike storage onsite • Positive and professional work culture The Charities Regulator is seeking to recruit two roles at Higher Executive Officer level in the Registration and Applications Unit. The work of the Registration and Applications Unit is public facing, wide ranging and varied. It includes: • the provision of information to the public, and registered charities through our contact centre • ensuring the information on the register of charities is accurate and up to date • assessing applications for charitable status • assessing applications for the disposal of property and the appointment of new trustees The Charities Regulator maintains a Register of Charities with over 11,500 charities. One of our strategic goals for 2025 to 2027 is to be the single authoritative source of information on charities in Ireland. To achieve this the Charities Regulator is undertaking several significant strategic projects relating to the Register. The successful candidates will support the delivery of these projects which are central to the regulatory framework of the Charities Regulator, designed to maintain a Register by ensuring every entity on the register is legitimate and operational. The two Higher Executive Officer roles may be involved in project management and or the management of a business unit, ensuring clear identification of roles and responsibilities and managing staff. Additionally, the Charities Regulator is undertaking a programme of digital change. The roles will be involved in the implementation of a new digital platform. The Higher Executive Officers will play a key multifunctional role in supporting the effective delivery of the Charities Regulator’s statutory functions. The duties and responsibilities of the successful candidates will include the following: Strategic and Project support • Improving the accuracy of the Register through strategic project work • Leading or supporting projects as required, ensuring high standards of project management, issue identification, and timely reporting to key stakeholders Key responsibilities • Supporting the Head of the Unit in achieving strategic and business unit annual objectives • Working independently and manage tasks with minimal supervision Operational delivery and service improvement • Ensuring agreed standard operating procedures are maintained through delivery of quality assurance processes • Fostering a culture of continuous improvement by ensuring policies and procedures are innovative, efficient and effective People management • Management of a team including goal setting, performance management, probation and leave management • Development, monitoring and reporting on KPIs Stakeholder Engagement and External liaison • Delivering high quality customer service • Engaging with a range of stakeholders including charities and the general public • The ability to present complex information clearly with strong interpersonal and communication skills • Contributing to the development of guidance documents, webpages and other materials for charities and their trustees Reporting, Analysis and Presentation • Producing recommendations and reports using strong drafting and analytical skills • Demonstrating attention to detail as well as good, fact based judgement and problem solving skills • Working closely with the Legal Affairs Unit on any legal issues that arise in the context of the work within the unit • Developing and compiling high quality management reports on KPI and workflows and briefings for the Board, Chief Executive Officer, Director of Legal Affairs, Registration and Applications and other senior managers as appropriate The above is intended as a guide to the general range of duties and responsibilities associated with both roles and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder. The Charities Regulator retains the right to amend role profile and allocate resources within the Charities Regulator in the most appropriate manner and in accordance with business needs. About you Essential experience, skills, knowledge and qualifications: The Charities Regulator is seeking to appoint individuals who possesses the following, to a level appropriate to the grade of Higher Executive Officer: • A qualification of at least level 8 of the National Framework of Qualifications from a recognised university or other third level institution in a relevant discipline Or • At least 3 years relevant experience in a public facing role or processing high volume of applications Or • At least 3 years relevant experience in gathering and analysing non routine complex information to make recommendations within a regulatory body in a structured, evidence based manner to ensure that decisions are effective, proportionate, and transparent • Experience in leading or contributing and supporting projects, using a project management framework • Experience in people management along with excellent planning, organisation and resource management skills. To include a proven ability to effectively prioritise work to ensure that required tasks are executed promptly and to a high standard • Ability to analyse information, exercise sound judgement and make evidence based recommendations and reports for management decision making • Be a self starter with the ability to work on own initiative • Strong experience in contributing to the drafting, review, and updating of policies, procedures, guidelines, and documentation to ensure compliance and best practice • Ability to organise people and resources to meet defined goals, targets, and operational objectives, while managing fluctuations in workload and service demands • Strong written and verbal communication skills, as evidenced in your application and in comparison to other candidates • Excellent interpersonal skills and the ability to build effective working relationships with colleagues and stakeholders • Strong background preparing high quality reports, presentations, briefing materials, and policy inputs for senior managers and other relevant audiences Desirable requirements • Experience in a front facing role, dealing with the public • Experience in a legal environment and an understanding of legislation • Experience in a regulatory setting • Knowledge of the regulatory, and or charity landscape • Project management qualifications • Data analysis experience for example using data visualisation tools like Power BI • Previous experience working with digital change • Fluency in or a working knowledge of the Irish language is desirable, but not a specific requirement of this post Required competencies Candidates should have all the abilities required of a Higher Executive Officer with the Charities Regulator. In particular, candidates must demonstrate in their applications and during the selection process that they have the following competencies, which are required for the role, by reference to specific achievements and relevant examples in their career to date: • Team leadership • Judgement, analysis and decision making • Management and delivery of results • Interpersonal and communication skills • Specialist knowledge, expertise and self development • Drive and commitment to public service values Please note, for further information regarding each of the above competencies, please review the Public Appointment Service Higher Executive Officer competency framework.
Business and Operations Apprentice
Role Overview: As a Business and Operations Apprentice, you will earn as you learn and gain a recognised qualification alongside practical hands-on experience working for one of a variety of Civil Service organisations. Whether you are school leaver, starting out in your career, looking to upskill, or change career, this apprenticeship may be for you. The comprehensive teaching and learning experience will lay a strong foundation for long-term career growth in the Civil Service. As a Business and Operations Apprentice, you will improve your skills and knowledge in areas such as: • improving operational delivery and business performance, • budgeting and financial management, • providing quality customer service to the public, • project management and evaluating performance, • the use of technology and data to improve processes, • human resources and talent management. Throughout the programme, you will also build your understanding of how public services are delivered, engage with a variety of business functions, and improve your digital and leadership capabilities in a changing world of work. For the English language stream, positions are available in Dublin, Kildare, Laois and Leitrim. Some of the positions available in this competition will provide an opportunity for suitable candidates to develop their Irish skills further, through an Irish language stream in the following locations: Donegal (Gaoth Dobhair) and Galway (Na Forbacha). You will find out more about the Irish language stream later in this booklet. Candidates who successfully complete their apprenticeship will be given the opportunity to continue to develop their career at Executive Officer level, which is the entry grade to junior management in the Civil Service. Why not take this exciting opportunity to join us and to earn while you learn? Who should apply? We are looking for people who are enthusiastic about learning new skills, making positive changes to society, and seeking to kick-start a career in the Civil Service. Are you someone who: • wants to Earn as you Learn, gaining a recognised qualification while working in a supportive environment? • is enthusiastic, adaptable and eager to develop new skills? • holds a strong commitment to public service, with a desire to contribute positively to society? • is a good communicator who enjoys collaborating as part of a team or project group? • is motivated by challenge and driven to overcome obstacles? • is driven to create meaningful, positive change? For the Irish language stream, are you someone who: • is eager to provide Irish language or bilingual services to the public? • wants to develop your Irish language skills? The 26 month Business and Operations apprenticeship programme is designed to be inclusive and accessible, welcoming applicants from diverse backgrounds, experiences, and educational levels. Whatever your individual journey, the apprenticeship is a unique opportunity to grow, contribute and build a meaningful career in the Civil Service. Please note as follows: • The Principal Conditions of Service applicable to the role, including details of salary, and Eligibility to Compete and Certain Restrictions on Eligibility applicable to the role, including citizenship requirements, are accessible in Booklet III of the additional documents on the job listing. • Information on location of vacancies and the General Rules and Regulations Governing Recruitment Competitions held by publicjobs are accessible in Booklet II of the additional documents on the job listing. • Further information about the Civil Service career path, including the grade structure, is accessible on our website EN or GA. • Visit the FAQ page on our website EN or GA for more information about the recruitment process. Essential Requirements: Candidates must, on or before Thursday 30th April 2026: (a) be at least 18 years of age and (b) possess a Leaving Certificate at Level 4 or above; or hold a minimum Level 4 qualification, major award on the National Framework of Qualifications. Applicants who possess a Level 5 qualification or higher are also eligible and encouraged to apply. Candidates must also be able to demonstrate their interest in and motivation for becoming a Business and Operations Apprentice in the Civil Service. During the interview, a candidate’s interest and motivation will be assessed along with the following two capability areas: Evidence Informed Delivery Communicating and Collaborating For further information on the interest and motivation section and the capability areas which will be assessed at interview, please see page 13. In addition to the above, candidates applying for the Irish language stream should satisfy themselves that they have a minimum B1 level of spoken Irish on the Common European Framework of Reference for Languages CEFR using the self assessment grid EN or GA. Candidates should expect to have their spoken Irish assessed as part of the interview stage. Candidates who possess a B2 level or higher of spoken Irish are also eligible and encouraged to apply. Key Duties and Responsibilities: The specific duties of each apprenticeship role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all roles, such as: • Attending all scheduled training as part of this apprenticeship • Meeting all progression milestones, and achieve the required certifications as outlined throughout the apprenticeship programme • Completing on the job training • Playing an active role on the team, and participating effectively as a team member in pursuit of team goals • Collaborating effectively with other teams and business units in your organisation to ensure the delivery of high quality work in a timely manner • Being enthusiastic and flexible, results focused with the ability to work independently • Presenting written material in a clear, concise and comprehensive manner • Improving customer service processes and dealing directly with the public to deliver services and initiatives • Participating in organisational activities and contributing new ideas to improve processes • Providing Irish language or bilingual services to the public Irish language stream only • Carrying out any other duties relevant to the role which may be identified from time to time This job description is a guide to the general range of duties of the successful candidate. It is not intended to be definitive or restrictive. Pathway to Executive Officer in the Civil Service: If you successfully complete your Civil Service Business and Operations Apprenticeship, this opens the possibility of a bright future ahead of you as an Executive Officer in the Civil Service. For those Business and Operations apprentices who successfully complete all elements of their 26 month programme and who are on track to achieve the QQI Level 6 NFQ award, you will be given the opportunity to join the Civil Service as an Executive Officer. During the final quarter of the programme, qualifying apprentices will be invited to apply to a specific competition run by publicjobs to be appointed as an Executive Officer. To note, a specific Irish language competition will be run for qualifying apprentices on the Irish language stream. For the Irish language stream, you must also have obtained a minimum B2 level on the CEFR to be eligible for a confined competition for an Irish language Executive Officer position. If successful, you will be appointed as an Executive Officer in the Civil Service, and potentially within the organisation where you have completed your apprenticeship. Salary: €28,814 per year
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 100070 Vacancy Type : Permanent Post Date : 20-Apr-2026 Close Date : 04-May-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing best in class customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a Permanent role, based in Blackrock (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
People & Culture Operations Manager
Are you passionate about making a real difference in people's lives? We're looking for a compassionate and dedicated People & Culture Operations Manager to join our dynamic P&C Team. The role will be based on a Hybrid Model, between our National Office in Dun Laoghaire, co. Dublin, with remote work. About the Role: The People & Culture Operations Manager plays a central role in ensuring the People & Culture (P&C) function delivers a high-quality, efficient, and compliant service across the Organsiation. This position leads the P&C Team, overseeing day-to-day operations, ensuring that all P&C systems, processes, and administrative activities run smoothly, accurately, and in line with best practice and employment legislation. The role is responsible for managing the full P&C life cycle – from recruitment quality and onboarding through to performance management, employee relations, occupational health, and retirement. It also leads on the review, redesign, and continuous improvement of internal P&C processes, policies, and procedures, ensuring they remain fit for purpose and aligned with organisational needs. A key part of the role involves providing expert employee relations support to managers, guiding them in the application of P&C Operations Manager also oversees monthly P&C metrics, payroll review, risk management, regulatory compliance (including CARF and HIQA), and data protection requirements for the department. Ultimately, this role ensures that the P&C function is a proactive, solutions-focused partner to the Organsiation, supporting operational leaders and contributing to a positive, high-performing workplace culture. The contract available is: Fixed-Term, Part-Time, 17.5 hours (2-years) . The role is being offered as a job-share position , meaning responsibilities will be shared between two part-time post holders to ensure full coverage of the P&C Operations Manager function. The successful candidate will work closely with their job-share partner to ensure continuity, consistency, and high-quality service delivery. The salary range will be €56777-€73808 – DOE, pro-rated based on working 35 hours per week. What You'll Be Doing: · Lead, manage, and support the P&C team while ensuring compliant an effective departmental operation · Oversee recruitment quality, P&C life-cycle processes, an provide guidance to managers on policy application and employment law · Manage employee relations, coaching managers, handling occupational health, and overseeing sick leave · Review, redesign, and continuously improve internal P&C processes, policies, and procedures · Prepare and analyse monthly P&C metrics, identify trends, and maintain the P&C risk register · Conduct final payroll review for CEO approval and ensure data protection compliance within the department · Lead P&C input for regulatory requirements including CARF, HIQA, and other compliance bodies · Oversee ad hoc P&C projects, defining project plans and resource needs · Please open the attached job description for a full list of duties and responsibilities Who We're Looking For: We are looking for an experienced and confident People & Culture professional who brings strong operational leadership and a commitment to delivering a high-quality, compliant, and people-centred service. You will have a solid track record in managing P&C teams and overseeing end-to-end HR operations, with deep knowledge of Irish employment law, employee relations, and best-practice people processes. You excel at coaching and supporting managers through complex people issues, applying policies consistently, and fostering fair, informed decision-making. You will be skilled in reviewing and improving internal processes, analysing P&C metrics to identify trends, and using data to drive continuous improvement. Experience managing risk registers, regulatory requirements such as CARF and HIQA, and data protection obligations is essential. Above all, you bring strong organisation, attention to detail, and a collaborative, solutions-focused approach that builds trust and effective relationships across the Organsiation. Must Haves: · A relevant 3rd level qualification in HR or related discipline · CIPD qualified · At least 2 years’ experience at HR Manager level · Strong knowledge of employment legislation and employee relations · Strong understanding of HR practices including recruitment, pay and benefits, HR systems, contracts and statutory requirements, diversity and performance management. · Excellent communication skills to stakeholders at all levels · Able to demonstrate good attention to detail, good judgement showing logical decision making and a hands-on approach · Excellent time management skills with a focus on people support · A confident self-starter with the ability to operate in a dynamic environment · Systems-strong working knowledge of HR and payroll systems and processes · Excellent MS Office skills Great to Have: · Previous experience of working in an area of healthcare or non-profit would be an advantage Why Join Us? If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you. You're welcome to get in touch with informal queries by contacting the Hiring Managers below: Danielle Morgan - P&C Operations Manager - 0894753682 orSuzanne Mulholland - Chief P&C and Belonging Officer - 086 817 0322 Please apply by 17th May 2026 by 5pm. #IJA
Graduate Staff Speech And Language Therapist On The Childrens Disability Teams Across Waterford
Graduate Staff Grade Speech and Language Therapist Roles Full time, Permanent – 35 hours per week and Part-time roles We currently have vacancies on our CRC Children’s Disability Network Teams, across all our Dublin locations and our Waterford Location. CDNT Balbriggan; CDNT Clondalkin; CDNT Clontarf; CDNT Swords and CDNT Waterford. The CRC Children’s Disability Network Teams (CDNT) provide intervention to children from the age of 0-18 years, presenting with complex developmental needs requiring inter-disciplinary intervention . Our services are based upon a Family Centered Practice Model in line with the Progressing Disability Services. This is an exciting opportunity to work as part of one of our dynamic teams. During 2024 the CRC has embarked on a programme of organistional transformation. Partnering with the Virginia Mason Institute world leaders in supporting healthcare organisations through continuous improvement and transformational change. We would love to hear from you if you are excited about the chance to become part of our forward-thinking children's teams and contribute to implementing lean healthcare practices. We are looking for someone who lives our values of Respect, Person-Centredness, Collaboration, Quality, Courage and Stewardship. Someone with integrity, purpose and a genuine belief in the potential of every child and family we support. If you thrive in a dynamic environment where innovation matters, where courage in decision-making is valued, and where transformation is a shared endeavour, this role will give you the opportunity to shape the future of children’s community disability services. Partner Agency - Student Sponsorship The Student Sponsorship is to support Health & Social Care graduates from relevant courses in taking up a job in a Children’s Disability Network Team (CDNT). The Sponsorship showcases and promotes the Children’s Disability Network Team as a good place to work and an attractive career opportunity. The Student Sponsorship offers final year undergraduate and postgraduate students sponsorship (financial support) mapped to an actual job in Children’s Disability Network Teams. The Sponsorship is for final year undergraduates and postgraduates in the Republic of Ireland and Northern Ireland relevant courses who will be eligible to register with CORU in 2026 The successful candidate will have the following essential requirements: It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies and knowledge for the post. Department of Health Salary Scale apply, Speech and Language Therapist (€45,063 - €64,424). Please apply through the Rezoomo link. Please specify the CDNT team/s you wish to join. This competition is a rolling competition, interviews will take place weekly with available vacancies filled on a rolling basis. Informal enquires to hr@crc.ie, please specify the CDNT team you are enquiring about. A panel will be created from this campaign from which current and future permanent, specified purpose, whole-time and part-time posts for CRC Children’s Disability Services will be filled. Data Protection: Please refer to crc_job_application_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle. This role is subject to HSE Approval. We reserve the right to close this competition early if we receive a very high volume of applications. #CR
Clinical Nurse Manager, Urology
Purpose of the Role The purpose of the Urology Nurse post is to deliver a high‑quality, patient‑centred urology and continence service across the hospital. The role involves the expert management of children with a wide spectrum of urological conditions, and complex needs. The post holder will ensure safe, effective, and evidence‑based care while promoting excellence in clinical practice, education, service development, and multidisciplinary collaboration. Essential Criteria: How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met. The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria. * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Monday, 4th of May 2026 at 23:45. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department, please contact Emer Aldridge CNM3, Urology emer.aldridge@childrenshealthireland.ie For other queries relating to this recruitment process, please contact Talent Acquisition Specialist – Evgeniya Byvakina at Evgeniya.Byvakina@childrenshealthireland.ie PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey. It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date. Below, you’ll find the list of commencement dates for 2026 for your information. · 11th May · 8th June · 6th July · 10thAugust · 7thSeptember · 5thOctober · 2ndNovember
