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Trainee Manager

SparKinsale, Cork

SPAR Kinsale (Pearse St.) require a Full-time Trainee Manager  to join their fantastic team. Retail experience is essential. SUPERVISORY • Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level • Ensure high quality and consistent customer service is provided at all times • To delegate and communicate effectively with the retail sales team • To supervise the effective induction and training of employees • Assist the Store Manager in the effective management of retail sales team performance CUSTOMER CARE • To ensure customers receive high quality and consistent service at all times • To deal with and rectify customer complaints in an effective and pleasant manner • To pro-actively take necessary action in store improvements following customer complaints OPERATIONS • Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines • Ensure housekeeping in the store is maintained at an optimum level • Co-ordinate in-store sales and promotions • To communicate with retail sales team regarding in-store sales and promotions • To ensure the appropriate cash register and cash handling policy is adhered to • To ensure shelf edged labels are updated on a weekly basis • To react to local market trends and competition in an appropriate manner STOCK MANAGEMENT • Ordering of stock • To assist the Store Manager in preparations for stock take and supervise where appropriate • To assist the Store Manager in minimising stock loss through wastage, damages and pilferage • Ensure food management and waste systems are adhered to by retail sales team o Check to ensure adequate stock is available for customer’s needs o Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock LEGISLATION & SECURITY • To ensure secure opening and closing procedures with the Store Manager • To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly GENERAL • To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team • To achieve targets as agreed with Store Manager • Escalate issues to Store Manager as appropriate • To communicate with the Store Manager on an ongoing basis • To undertake other additional duties as may be assigned by the store manager Requirements The ideal candidate will possess many of the below attributes: • Previous supervisory experience • Operational knowledge of retail environment • Excellent interpersonal skills • An understanding of consumer needs • Understanding of employment, health & safety , HACCP, and consumer legislation • Committed to continually improving standards • Self-motivated & ambitious • Computer literate

30+ days agoFull-timeTrainee
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