Jobs in Sligo
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Join our panel of Mystery Shoppers across Ireland and enjoy flexible/casual work while evaluating customer service and store experiences. Flexible schedule - work when it suits you. No experience needed - just an eye for detail! To apply, please click below and complete the form.
Mystery Shoppers
Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Multi Drop Delivery Driver
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more. ABOUT THE ROLE As part of Sysco the world’s leading foodservice provider, Sysco is a leading supplier to the catering sector and we are currently recruiting for Multi Drop Delivery Drivers to join our existing dynamic and successful teams at our Newcastle West Distribution Centre Salary : €43,369.66 per annum plus tax-free subsistence allowance of €16.50 per qualifying day worked Benefits : · Expert Training & Development - skills you can use in the wider world. · Employee Assistance Programme (EAP) - help when you need it most. · Family Leave Entitlements – so you can spend time with those that matter most. · Colleague Discount - on all sorts of lovely food and award-winning products. · Annual Wellbeing Day - take a day for your wellness. · Sysco Socials - get to know the full team at monthly lunches and incentives. Requirements Essential Criteria: The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.
Security Officer
Remuneration The salary scale for the post is (as at 01/08/2025): €35,788 - €37,252 - €38,794 - €39,204 - €40,211 - €41,082 - €42,336 - €43,636 - €44,984 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Purpose of the Post · To provide a proactive and responsive security service to ensure a safe and secure environment for patients, staff and visitors/others in SUH. · To safe guard hospital property in addition to that of patients, staff and visitors. · To provide protection and security for all aspects of Saolta Group located in or on the site of SUH. · To provide a rapid response to all internal disasters such as fires etc. and to implement the Major Accident Plan in relation to the security response. · To maintain and review the operational Emergency policy as required. · To provide routine security services within the hospital and to operate the security operational policy as required by management · To respond to all calls for assistance. · To undertake seminars and staff education programmes in relation to security on a departmental and personnel level, thereby extending and promoting security awareness to all staff. · To implement investigative capabilities in respect of the recovery of property in cases of theft and losses. Principal Duties and Responsibilities · The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree. · Maintain throughout the hospital awareness of the primacy of the patient in relation to all hospital activities. · Performance management systems are part of the role and you will be required to participate in the Group’s performance management programme. The Security Officer will: · Be responsible for security door access controls for visitors, patients and others. · Respect and safeguard Hospital and patient property. · Issue and control keys. · Patrol the Hospital and boundary, to guard against damage, fire, trespass, vandalism, theft, assault and wastage. · List and report to the Head of Security on property lost, stolen or recovered within the hospital. · Maintain all appropriate records considered necessary in relation to Security. · Escort staff to Pharmacy at times specified. · Monitor C.C.T.V. · Respond to all requests of a security nature i.e. difficult visitor/patient. · Be familiar with the aims and objectives of Hospital security. · Attend for duty at the time specified. · Work night duty and day duty as rostered. · Be neat and maintain a high standard of dress and deportment and wear as directed any item of uniform clothing or identification as may be issued. · Ensure implementation of Hospital Policies and Procedures, i.e., Security Policy, Tobacco Free Policy, Parking Policy and Observation Policy, etc. · Comply with all Infection Prevention and Control requirements including compliance with hand hygiene, standard precautions, dress code and health and safety. · Operate and become familiar with the functioning of all firefighting, access control, communications, CCTV and other equipment which you may be required to use from time to time. · Carry out all fire prevention and security patrols within and outside the hospital, as directed. · Advise the Head of Security on any matters relating to security, traffic control and fire prevention which may require his/her attention. · Control traffic and parking in the Hospital Grounds as directed and liaise with any outside body employed to manage car parking. · Investigate and report on incidents occurring in the Hospital. · Carry out the security function on the implementation of the Major Accident Plan. · Liaise with the Gardai on matters relating to hospital security. · Provide necessary escorts for personnel and property as may be required. · Maintain and update any IT database as required. · Carry out any other duty, appropriate to the grade, which may from time to time, be assigned by the management at SUH. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etcand comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures periodically and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform policy must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the closing date: 1. Professional Qualifications, Experience, etc. i) Have completed second level education to Leaving Certificate standard (Level 5 on the Quality & Qualifications Ireland Framework) and have obtained a minimum of six passes in the Leaving Certificate Examination Ordinary Level including Mathematics and English. OR ii) Hold an equivalent qualification to the above as determined by QQI (Quality & Qualifications Ireland Framework), evidence of this must be submitted with Application. AND iii) Hold a current Private Security Authority License. AND iv) Have recent satisfactory employment within the last 2 years working in Security Services. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Other requirements specific to the post • Will be included at expression of interest stage, if applicable. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Planning & Organising · Demonstrate an ability to apply knowledge to best practice · Demonstrate a commitment to assuring high standards and strive for a patient/ resident/ service user centred service · Demonstrate ability to work under pressure · Demonstrate knowledge to carry out the duties and responsibilities of the role Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion
Business Development Centre (Booking office) Manager
Main Purpose of Job: We are currently recruiting for a Manager to lead the Service booking team in our Business Development Centre (BDC) based in Volkswagen Sligo, Monday to Thursday 9.00am to 5.30pm and Friday 9.00am to 4.00pm. The role: The successful candidate will be required to ensure the BDC team continuously deliver the highest level of satisfaction to internal and external customers. The role involves working closely with team members to deliver departmental targets. Salary plus commission is offered as part of this role. Role Responsibilities
Temporary Beach Lifeguard
QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Candidates must be in a good state of health and be free from any ailments which would render them unsuitable to hold the position. 3. Age Candidates must be at least 18 years of age on or before 30th April 2026. 4. Citizenship Candidates must, by the date of any job offer, be: 14. Data Protection Sligo County Council complies with Data Protection Legislation including the Data Protection Act 2018 and GDPR. Policy and Privacy Statements: Data Protection (GDPR) (sligococo.ie)
Scheduling Coordinator
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way Who we`re looking for As a Scheduling Coordinator you should have following skills and experience.
Beach Warden
QUALIFICATIONS 1. CHARACTER Each candidate must be of good character. 2. HEALTH Candidates must be in a good state of health and be free from any ailments which would render them unsuitable to hold the position. 3. AGE Candidates must be at least 18 years of age on or before 30th April 2026. 4. CITIZENSHIP (a) Candidates must, by the date of any job offer, be: (b) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (c) A citizen of the United Kingdom (UK); or (d) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (e) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (f) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (g) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 5. EDUCATION, TRAINING, EXPERIENCE, ETC. (i) Candidates shall have a good standard of education to enable them to carry out their duties efficiently. (ii) Candidates should hold a Certificate of Competence in First Aid from an approved First Aid Training Provider. (iii) Candidates should have relevant experience in relation to the post. PARTICULARS OF EMPLOYMENT 1. THE POST The post is temporary and will be for the June Bank Holiday weekend and weekends and Public Holidays from 1st June to 30th August 2026. Cover may be required on occasional weekdays during the season and weekdays and weekends during the month of June with prior notice from Sligo County Council. 2. DUTIES Beach Wardens will be primarily responsible to Sligo County Council for the performance of their duties and will work under the immediate supervision of the Water Safety Development Officer, Area Engineer and or other designated employee appointed by Sligo County Council. The duties of a Beach Warden include, but are not limited to: The primary role of the Beach Warden is to ensure, in so far as possible, that the Strandhill Beach Bye-laws are observed and to take the appropriate action if the Bye-laws are contravened. The Beach Warden shall be familiar with all aspects of the Bye-laws. In the Bye-laws, are a list of prohibited Acts (Section 4 of Bye-laws) and it is very important to be fully aware of same. The Beach Warden must ensure that, if a person is committing an offence, they are advised of same and are asked to desist immediately. Failure to comply may result in fines under Section 7 of the Bye-laws. The Beach Warden shall approach any person observed attempting to enter the water (other than those referred to in Section 4(a) of the Bye-laws) and shall advise such persons that it is an offence under the Bye-laws to do so. The Beach Warden will be required to be on duty from 12.30 p.m. to 6.30 p.m. on working days and shall report for duty 10 minutes before 12.30 p.m. start time. The Beach Warden may be requested, depending on requirements, to work on occasional weekdays, with prior notice from Sligo County Council. The Beach Warden shall commence patrolling immediately and shall, at all times, keep the beach and the sea under close observation and shall take immediate action in respect of acts which are prohibited under Part 4 of the Beach Bye-laws, i.e.: • Advise the persons concerned that an offence is being committed and request that they desist from the prohibited act immediately. • Advise persons engaged in prohibited acts of the consequences of failing to comply with their requests i.e. fines under Part 7 of the Bye-laws. • If the prohibited act continues, the Beach Warden shall demand the name and address of the person or persons concerned and shall advise that it is an offence to give a false or misleading name or address. • Advise the person concerned that a prosecution may be brought against them in respect of the contravention of the Bye-laws. • Call for assistance of An Garda Síochána in respect of the enforcement of the said Bye-laws, if necessary. An Garda Síochána may arrest without warrant any person committing an offence under the Bye-laws. • The said Beach Warden and or An Garda Síochána may exercise the power under Article 7 of the Bye-laws to exclude or remove from any part of the beach any persons committing any breach of the Bye-laws. • The Beach Warden shall immediately complete a detailed report in respect of all serious incidents or offences and forward same to the Water Safety Development Officer, County Hall, Riverside, Sligo or other designated employee appointed by Sligo County Council. The Beach Warden will be required to carry out duties relating to the control of traffic and parking along and in the vicinity of the promenade ensuring that the emergency access to the beach is kept clear at all times. The Beach Warden shall patrol the beach area at least three times per day to check for litter, glass, etc. and remove same. In the case of remnants of a barbecue, fire, etc., the Beach Warden must remove if safe or, if not, contact the Area Engineer. The Beach Warden may also be appointed as Litter Warden and shall take the appropriate action in respect of any incidents of littering. The Beach Warden shall perform any other duties as may be assigned to them from time to time by the Water Safety Development Officer, Area Engineer, Environmental Services Section or other designated employee appointed by Sligo County Council. Equipment, signs and lifebuoys shall be checked on a daily basis and defective or missing equipment, signs or lifebuoys shall be reported immediately to the Water Safety Development Officer, Environmental Services, County Hall, Riverside, Sligo; Area Engineer, or other designated employee appointed by Sligo County Council. In the event of an emergency, the Beach Warden shall immediately alert the Emergency Services. The Beach Warden shall keep an accurate record of offences as required for the purposes of Court Proceedings and shall attend court and give evidence as required. At the end of each day, the Beach Warden’s Report sheet shall be completed and kept in the Beach Warden’s station which will be collected on a daily or weekly basis. 3. REPORTING ARRANGEMENTS The holder of the post will report directly to the Water Safety Development Officer or any person nominated by the Director of Services. 4. LOCATION The successful candidate will be based at Strandhill Beach. 5. SUPERANNUATION Under the Single Public Sector Pension Scheme, contributions shall be made in respect of Superannuation, which shall be deducted at a rate of 3% of pensionable remuneration plus 3½% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). 6. REMUNERATION Rates of pay: Weekday: €13.59 per hr Weekend: €15.49 per hr The remuneration shall be fully inclusive and shall be as determined from time to time. Holders of the post shall pay to the Local Authority any fees or other monies (other than their inclusive remuneration) payable to or received by them by virtue of their post or in respect of services which they are required by or under any enactment to perform. Beach Wardens are required to work Sunday as part of their employment contract and, in accordance with Section 14 (1) of the Organisation of Working Time Act 1997, the fact of having to work on that day has been taken into account in the determination of the above pay rates. 7. METHOD OF SELECTION Selection shall be by means of a competition based on an interview conducted by or on behalf of Sligo County Council. All candidates must attend the interview in order to be considered for inclusion on a panel from which Beach Wardens may be appointed for the 2026 Bathing Season. The life of the panel shall be for the 2026 Bathing Season only. 8. GARDA VETTING AND REFERENCES The successful candidate will be subject to the Garda Vetting Procedures in line with the provisions of the National Vetting Bureau (Children and Vulnerable Persons) Act 2012 to 2016 as appropriate in advance of appointment. Please note that the Garda vetting process may commence in advance of candidates being called for interview. Following receipt of a completed Beach Warden application form by Sligo County Council, a NVB1 (Garda Vetting Invitation) form will issue which must be completed and returned in person to Sligo County Council along with two original forms of identification (one photographic form and one proof of address). The appointment of any successful candidate will be subject to receipt of references which are satisfactory to the employer. An applicant who has previously been employed by any local authority in the position of Beach Warden will be required to provide a reference from that local authority as part of the recruitment process. 9. UNIFORM The Beach Warden will be supplied with and will be required to wear a uniform when on duty. Failure to do so will result in disciplinary action by the County Council. It is important that members of the public are aware that uniformed Beach Wardens are on duty by visibility and are seen to be patrolling. When employment ceases, uniforms must be returned to the Environmental Services Office, County Hall, Riverside, Sligo by Monday 7th September 2026. Failure to do so will result in the cost of same being deducted from the last payroll payment. 10. WORKING HOURS The hours of work are as follows: 12.30 p.m. to 6.30 p.m. 11. CODE OF PRACTICE • The Beach Warden shall under no circumstances enter the water. • Punctuality must be observed. Beach Wardens should report to their station at least ten minutes before the shift is due to start so as to be fully attired and ready for duty. • If for some reason an emergency arises rendering a Beach Warden unable to report for duty, they must immediately notify the Water Safety Development Officer in order that relief cover may be arranged. • Any Beach Warden who becomes sick or who suffers any disability which would impair their efficiency must report the matter immediately to the Water Safety Development Officer. • No intoxicating liquor or unauthorised drugs shall be taken into the Beach Warden’s hut. The use of illegal substances by a Beach Warden or being under the influence of intoxicating liquor shall result in suspension from duty pending investigation. • The Beach Warden will be furnished with a mobile telephone for the duration of their appointment. Any personal calls and texts made outside of working hours must be paid for by the Warden upon receipt of the telephone bill. The operation of any mobile phones or electronic devices for personal use while on duty is prohibited. The mobile phone must be returned to the Council at the end of the employment and all personal calls and texts must be paid up to date. 12. ANNUAL LEAVE Payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997. Leave is calculated at 8% of the hours worked in a leave year, subject to a maximum of 4 working weeks. Permission and prior authorisation are essential before annual leave is taken. The granting of annual leave at any particular time is always subject to the requirements of the Council and all annual leave is liable to suspension during periods of exceptional pressure. 13. SICK LEAVE As per the Sligo County Council current Sick Leave Scheme and Attendance Management Policy, as amended by the Public Service Management (Sick Leave) Regulations, 2014 and any subsequent Regulations made from time to time. 14. TRAINING Successful candidates will be required to undertake any course of training which is determined relevant by Sligo County Council. 15. DATA PROTECTION Sligo County Council is compliant with Data Protection Legislation including the provisions of the Data Protection Act 2018 and GDPR. To access Sligo County Council’s Data Protection Policy and Privacy Statements, please see the following link: Data Protection (GDPR) (sligococo.ie)
Catering Officer
Catering Services The Catering Officer, Grade III will: · Be responsible for the Management, supervision, and monitoring of performance of the catering team · Be an integral part of the Management Structure, providing a quality driven, patient and customer centred, team based catering service. · Develop good customer relations to include surveying patient opinions. · Be responsible for the organisation of catering facilities including continuous menu planning in conjunction with the Chef’s within the unit to incorporate variety and choice of suitable foods to meet the nutritional/dietary needs, specialised diets and personal requests of all service users. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Seasonal Guide Information Officers
OPW Areas of Responsibility The Office of Public Works is a State body with responsibility for the protection of Ireland’s built heritage. This is achieved through the conservation, presentation and management of National Monuments, National Historic Properties and Government buildings. Our diverse portfolio consists of 780 sites from all periods of our history, encompassing sites from prehistoric to late medieval periods of our history. Seasonal Guide / Information Officer About the Position Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument and National Historic Property Sites under their remit. This competition will be used to fill a range of temporary and seasonal posts over the next year. The duration of seasonal employment may vary depending on local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. Role of the Seasonal Guide / Information Officer Protection of the Site • Ensuring that any rules for visitors are observed • Being responsible for security and safety at the site • Supervising visitors so as to maintain order and prevent interference with the site • Assisting in the development and implementation of educational activities • Assisting in the development of exhibitions and running events, if required Visitor Reception and Related Issues • Welcoming visitors to the site • Introducing visitors to the site and its facilities • Administering admission tickets and receipts • Selling literature, postcards and posters • Counting money and reconciling receipts • Counting stock • Keeping reception area and other site facilities clean and tidy • Operating audio visual or other appropriate equipment • Dealing with phone enquiries • Handling bookings for the site • Dealing with enquiries about the area and its visitor facilities • Assisting in the operation of the online booking management system for both individual and business (Tour Operator) visitors, where applicable • Collation and production of statistics on visitor numbers Promotion and Interpretation of the Site • Familiarisation with all aspects of the importance and story of the site • Developing own tour commentary in conjunction with supervisor and other guides • Giving guided tours • Adapting a guided tour to suit a particular group • Dealing with detailed enquiries about particular features of the site • Outdoor duties to include but not limited to Park Stewarding • Invigilating duties All candidates must be capable of carrying out all duties associated with the post. In addition, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him or her from time to time and to contribute to the development of the post while in office. Conditions of Service General Information for Employment as a Seasonal Guide / Information Officer 1. Rate of Pay Candidates should note that entry will be at the minimum point of the Guide scale and will not be subject to negotiation. The rate of remuneration may be adjusted from time to time in line with Government policy (€15.28 – €23.80 per hour). 2. Working Week Full time seasonal guides, unless otherwise indicated, are required to work on a roster of five days over seven days per week, including weekends and public holidays. Flexibility in attendance is required, including evening attendance as and when required. 3. Sunday Pay Time plus Time for hours actually worked. 4. Annual Leave Entitlement Seasonal Guide / Information Officer will have their annual leave allowance determined by a pro-rata amount of the 25-day maximum which is the full year allowance. Because of the seasonal nature of the position, certain restrictions may apply to when Guides take leave during their seasonal employment. Where applicable, pay in lieu of leave is paid at the end of the working period. 5. Hours of Attendance Hours are not fixed and can vary from site to site. The actual hours of attendance will be arranged according to local management requirements during the period of employment. 6. Physical Work Environment and Candidate Capabilities Undertaking tours and dealing with visitor groups requires extensive vocal work. Outdoor work in inclement weather, work in confined spaces, at heights and on uneven ground are factors at certain sites. Please note that some sites have terrain that is challenging. By applying for the position, the applicant is confirming that there is nothing on the grounds of health which would preclude the applicant from meeting the requirements of the position in a consistent and satisfactory manner and that the applicant is fully competent, fully capable and available to undertake the duties of the post. Appointees will be required to complete an online health questionnaire and will also be required to declare, before appointment, that they are fully capable of undertaking the duties and responsibilities attached to the position. Employment in the position will be subject to the appointee remaining fully capable of meeting the requirements of the position. If a candidate wishes to request any workplace accommodation, adaptation or facilitation upon receiving an offer of appointment, the candidate can identify any accommodations on the obligatory Staff Census Form to be returned to the OPW Disability Liaison Officer as part of their pre-employment undertakings. 7. Dress Code A neat code of dress is required during working hours. A guide uniform is provided at certain sites. Otherwise, a guide uniform allowance may be payable where it is a management requirement that guides adapt a colour coded clothing regime. 8. Superannuation For a Seasonal Guide / Information Officer recruited before 1 January 2013, superannuation benefits are provided in accordance with the terms of the Non-Contributory Superannuation Scheme for Non-Established Civil Servants. Membership of the scheme is compulsory. The minimum retirement age at which pension is payable for members of this Scheme is 65 and compulsory retirement age is 70. This pension is integrated with the Department of Social Protection State Pension (Contributory), currently payable from age 66. The public service pension paid under this Scheme is based on the assumption that the individual will also receive the State Pension (Contributory) at the maximum personal rate on retirement. Where this does not occur, a Supplementary Pension may be payable on application by the retired member. There is no automatic entitlement and the onus is on the individual to apply. Staff appointed between 1 April 2004 and 31 December 2012 do not have a maximum retirement age. Staff appointed after 1 January 2013, unless they have previously been members of a Public Service Pension Scheme and have not had a break in service of greater than 26 weeks, will be automatically enrolled in the Single Public Service Pension Scheme. The minimum retirement age for Scheme members is in line with the age of eligibility for the Contributory Old Age State Pension, currently age 66. Membership of the scheme is compulsory and retirement is compulsory on reaching 70 years of age. Spouses’ and dependant children’s pensions are granted under the terms of the Contributory Scheme for the Spouses and Children of Non-Established Civil Servants. At the time of appointment, the employing Department or Office will determine whether the appointee is a new entrant in accordance with Section 2 of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Appointees will be required to declare any entitlement to a Public Service pension benefit from any other Public Service employment. 9. Other Employment Appointees cannot be employed by another public service body during the period of appointment with the OPW. Candidates on approved absences from other employment must ensure they are not impinging on their terms of absence by taking up a position with the OPW. Proof must be supplied to OPW. Candidates engaged on community employment schemes must determine and supply proof of their eligibility for the position through their provider. 10. Eligibility and Employment Conditions The candidate is responsible for ensuring that they meet the eligibility requirements and are capable of meeting the requirements of the position. Failure to meet any eligibility requirements or conditions will result in termination of the Contract of Employment, if issued. General Information Deeming of Candidature to be Withdrawn Candidates who do not attend for interview when required, or who do not furnish requested evidence relevant to their candidature, will have no further claim to consideration. Garda Clearance and Security All candidates will be required to participate in Garda Vetting prior to being awarded a Seasonal Contract of employment. Candidates deemed suitable will receive a Garda Vetting application form via email and must present in person to the nominated OPW site manager with completed documentation, including proof of photographic identification and current address. Any costs associated with Garda Vetting or overseas clearance will be at the candidate’s own expense. Overseas Clearance Candidates who lived outside the Republic of Ireland or Northern Ireland for six months or more after the age of 18 must provide an Overseas Clearance for each country of residence. Clearance must cover the entire period of residency and be dated after departure from that country. For OPW purposes, Garda Vetting will not be considered complete until all required Overseas Clearance documentation is received. Citizenship Requirements Applicants must be: (a) A citizen of the European Economic Area (b) A citizen of the United Kingdom (c) A citizen of Switzerland under EU agreements (d) A non-EEA citizen holding a Stamp 4 visa or equivalent Non-EU or non-EEA applicants must hold a valid work permit, visa or permission in accordance with the Employment Permits Act 2003, as amended. Confidentiality All enquiries, applications and related processes are treated as strictly confidential and disclosed only to those directly involved. Quality Customer Service The OPW aims to provide a high-quality service. Applicants dissatisfied with any aspect of service are encouraged to raise concerns so issues can be addressed appropriately. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
