Jobs in Mayo
Sort by: relevance | dateEmergency Medical Controller (E-Call Taker)
Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows: Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance § Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Cleaner
Who We Are KFC (abbr. for Kentucky Fried Chicken) is an American fast food restaurant chain headquartered in Louisville, Kentucky that specializes in fried chicken. It is the world's second-largest restaurant chain (as measured by sales) after McDonald's, with 22,621 locations globally in 150 countries as of December 2019. Description We are looking for a Cleaner available for flexible work in our KFC Charlestown store! The suitable candidate will be required to keep the store in a clean and orderly condition. Main responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sector Officer in the Irish Coast Guard
The Role The Sector Officer is a new grade within the IRCG and is equivalent to an Executive Officer in the Civil Service. They will work with assigned CGUs and report to the Coastal Unit Sector Manager (CUSM) of that sector. The role will involve working closely with the volunteer CGUs, Coast Guard and Maritime Administration personnel and other internal/external stakeholders. On the job training will be provided as appropriate. The Sector Officer is required to comply with the organisational values of ‘Pride’ and ‘Respect’ as part of this role. This post also carries a mobility obligation and Sector Officers are required to be available for service at all CGUs within their sector and also to travel to work in other sectors, when required. IRCG road vehicles will be provided for official business use only when the nature of their employment warrants the provision. The Officers driving them will be responsible for their control, cleanliness, and maintenance Principal Duties and Responsibilities The duties of the post may include some or all of those listed below: • Supporting CGUs by undertaking the following tasks: o Conducting routine inspection of vehicles, buildings, boats, and equipment to a fixed schedule, completing appropriate checklists and administrative duties. o Initiating corrective action against defects, monitoring corrective actions, and maintaining defect records. o Managing CGU equipment, inventory and logistical requirements including associated administrative duties. o Managing local inventories. • Supporting management of the planned maintenance system. This includes recording, monitoring, and reviewing periodic service, maintenance, repair, inspection, and defect reports and compiling periodic reports on same. • Supporting maintenance and repair works undertaken by third party contractors, including associated logistical and administrative support. • Supporting the CUSM by assisting in the following tasks: o Effecting corrective actions to findings identified through audit, inspection, and safety meetings. o Managing and implementing the requirements of the safety management system. o Procuring goods, equipment, and services. o Managing the fixed asset register. o Managing inventory, vehicles, buildings, boats, and equipment including the update of computerised maintenance management system. o Providing general unit management support including logistical support and associated administrative tasks. • Carrying out any other duties relevant to the role that may be assigned to the Sector Officer from time to time. The position is a uniformed grade. The successful candidate will be required to wear their uniform in a presentable manner and to maintain a smart and neat appearance, as determined by Coast Guard Management. Working Environment The work will be divided between office and field. Depending on the needs of the business, a typical week may consist of 4 days travel and 1 day of office-based administrative duties. Please note, a significant amount of travel is required as Sector Officers are obliged to travel to various locations within their sector on a regular basis and on occasion to travel to other sectors as needed. Travel and subsistence payments will apply at central civil service rates. Location of Vacancies For management purposes, the CGUs are divided into six sectors: • East (Office located in Dublin City) (Greenore, Co. Louth to Courtown, Co. Wexford) • Southeast (Various locations in Waterford) (Curracloe, Co. Wexford to Ballycotton, Co. Cork) • South (Office located in Cork City) (Guileen to Goleen, Co. Cork) • Southwest (Office located in Killarney, Kerry) (Castletownbere, Co. Cork to Killaloe, Co. Clare) • West (Office located in Castlebar, Mayo) (Kilkee, Co. Clare to Achill, Co. Mayo) • Northwest (Various locations in Donegal) (Ballyglass, Co. Mayo to Greencastle, Co. Donegal) There are currently six vacancies – one for each sector. A panel will be formed from this competition to fill any further vacancies which may arise in any of the Sectors. Candidates are required to specify on the application form (tick boxes) the Sector in which they are willing to be placed. Candidates can only select a maximum of 2 sectors. The onus is on candidates to select their correct sector choice(s). Changes to these choice(s) will not be permitted after the closing date. No exceptions will be made. Essential Candidates must have on or before Thursday, 9th May 2024. 1. A minimum of 3 years relevant practical experience in the maintenance or inspection of either vehicles, boats, marine, cliff or Search and Rescue (SAR) equipment. 2. The ability to prepare reports, keep work records, and record progress. 3. Strong interpersonal skills including the ability to work in a team environment. 4. The ability to work on their own initiative, including effectively managing and prioritising workloads to meet deadlines. 5. Good oral and written communications skills including a good technical working knowledge of English. 6. Good Information Technology (IT) skills with proficiency in Microsoft Office applications. 7. Have a current full driving licence (Category B) and/or (Category C). Special Personal Attributes required for the performance of the job • Have a high standard of physical and mental fitness, as this post requires Officers to work in a professional emergency service. Good eyesight and hearing are essential. • In a safety sensitive organisation non-dependence on drugs is essential. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance at this level (detailed overleaf). Desirable • Practical experience in SAR, cliff, boat or drone equipment. • Experience of procurement. • Experience in using a computerised maintenance management system. • Experience working within a planned maintenance system. • Experience working in a large organisation under a safety management system (SMS) e.g. ISO45001. • Experience working within the requirements of a risk management system, risk assessing own activities. • Training in the area of vehicle, boat or equipment maintenance, inspection, or examination. • Experience working to a fixed timetable, ensuring duties carried out to schedule. • Experience of Coast Guard or search and rescue operations. • Experience in volunteering or working with volunteers. • Experience in land search, climbing, boat or drone operations. • Knowledge of Safety, Health, and Welfare regulations applicable to shore establishments and to the marine emergency operations and administration. • Have a good knowledge of maritime search and rescue operations, including in relation to maritime safety and awareness and IRCG Coast Guard Unit (CGU) operations. Candidates should note that the admission to a competition does not imply that the Public Appointments Service is satisfied that they fulfil the essential entry requirements. Therefore, the onus is on the candidate to ensure that they meet the essential entry requirements prior to submitting their application. KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS LEVEL Analysis & Decision Making • Effectively deals with a wide range of information sources, investigating all relevant issues • Understands the practical implication of information in relation to the broader context in which they work – procedures, divisional objectives etc. • Identifies and understands key issues and trends • Correctly extracts & interprets numerical information, conducting accurate numerical calculations • Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence Delivery of Results • Takes ownership of tasks and is determined to see them through to a satisfactory conclusion • Is logical and pragmatic in approach, setting objectives and delivering the best possible results with the resources available through effective prioritisation • Constructively challenges existing approaches to improve efficient customer service delivery • Accurately estimates time parameters for project, making contingencies to overcome obstacles • Minimises errors, reviewing learning and ensuring remedies are in place • Maximises the input of own team in ensuring effective delivery of results • Ensures proper service delivery procedures/protocols/reviews are in place and implemented Interpersonal & Communication Skills • Modifies communication approach to suit the needs of a situation/ audience • Actively listens to the views of others • Liaises with other groups to gain co-operation • Negotiates, where necessary, in order to reach a satisfactory outcome • Maintains a focus on dealing with customers in an effective, efficient and respectful manner • Is assertive and professional when dealing with challenging issues • Expresses self in a clear and articulate manner when speaking and in writing Specialist Knowledge, Expertise and Self Development • Displays high levels of skills/ expertise in own area and provides guidance to colleagues • Has a clear understanding of the role, objectives and targets and how they support the service delivered by the unit and Department/ Organisation and can communicate this to the team • Leads by example, demonstrating the importance of development by setting time aside for development initiatives for self and the team Drive & Commitment to Public Service Values • Is committed to the role, consistently striving to perform at a high level • Demonstrates flexibility and openness to change • Is resilient and perseveres to obtain objectives despite obstacles or setbacks • Ensures that customer service is at the heart of own/team work • Is personally honest and trustworthy • Acts with integrity and encourages this in others ELIGIBILITY TO COMPETE AND CERTAIN RESTRICTIONS ON ELIGIBILITY Citizenship Requirement Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa. To qualify candidates must be eligible by the date of any job offer. Collective Agreement: Redundancy Payments to Public Servants The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility) and the Minister’s consent will have to be secured prior to employment by any Public Service body. Incentivised Scheme for Early Retirement (ISER): It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Department of Health and Children Circular (7/2010): The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility). Department of Housing, Planning, Community & Local Government (Circular Letter LG(P) 06/2013) The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body [as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor). The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, and any other Act for the time being in force relating to the Civil Service. Part 1 - Conditions which particularly apply to this position Pay Personal Pension Contribution (PPC) Pay Scale 1st January 2024 is EO equivalent and is as follows: €35,687 €37,589 €38,663 €40,759 €42,638 €44,455 €46,266 €48,039 €49,830 €51,581 €53,440 €54,685 €56,461 (LSI1) €58,251(LSI2) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Payment will be made fortnightly in arrears by Electronic Fund Transfer (EFT) into a bank account of your choice. Payment cannot be made until a bank account number and bank sort code has been supplied on appointment and statutory deductions from salary will be made as appropriate. You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Annual Leave The appointee will be entitled to 23 days annual leave a year rising to 24 days a year after 5 years’ service, 25 days after 10 years’ service, 26 days after 12 years’ service and 27 days after 14 years’ service. This leave is exclusive of public holidays. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross and 35 hours net per week. Extra attendance will be compensated as set out in the requirements of Circular 14/2014. Location The officer’s headquarters will be within their sector or as may be designated from time to time by the Head of the Department. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices. Part II - Conditions which apply generally to this position Tenure & Probation The appointment is to an established position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date of appointment. During the period of the probationary contract, the appointee’s performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) Has performed in a satisfactory manner, and (ii) Has been satisfactory in general conduct, and (iii) Is suitable from the viewpoint of health with particular regard to sick leave. Prior to completion of the probationary contract a decision will be made as to whether or not the appointee will be retained pursuant to Section 5A (2) Civil Service Regulations Acts 1956-2005. This decision will be based on the appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to the appointee by the Department of Transport. A copy of Department of Public Expenditure and Reform guidelines on probation will also be made available to the appointee. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In the following circumstances your contract may be extended, and your probation period suspended. • The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. • In relation to an employee absent on Parental Leave or Carers Leave, the employer may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. • Probation may be suspended in cases such as absence due to a non-recurring illness, and • Any other statutory provision providing that probation shall - (i) stand suspended during an employee’s absence from work, and (ii) be completed by the employee on the employees return from work after such absence. Where probation is suspended the employer should notify the employee of the circumstances relating to the suspension. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties The appointee will be required to perform any duties appropriate to the position, which may be assigned from time to time. Travel, both within their sector, and potentially the other five sectors, will be required. When absent from home and headquarters on duty the appointee will be paid travel expenses subject to standard Civil Service practices.
Customer Service Representative
Job description Responsibilities · Provide excellent customer service end to end from booking to return of vehicle and all the stages in between. · Organise workshop schedule for the day and liaise with the workshop controller / manager. · Organise roster for the month ahead on-line. · Review staff clockings and approve overtime by technicans. · Understand customer’s needs and requirements and maintain strong relationship. · Communicate with customers throughout the day. · Take bookings for the service department. · Advise customers of any additional work to be carried out. · Invoice work upon completion. · Explain work carried out via Jobcard write ups, over the phone or in person. · Follow up with customers. · Work closely with Warranty Manager. · Work with the marketing associate with regard to promoting the workshop. Requirements; · Excellent communication skills. · Previous experience as a motor service advisor is an advantage. · Ideally have a technical understanding/background. · Full, clean driving licence. · Must be flexible.
Internships in the Communications Unit of the Department of Foreign Affairs
Applications are invited for paid internships, which may arise in the Communications Unit of the Department of Foreign Affairs. The Unit's role is to promote Ireland and Irish foreign policy internationally and to provide strategic guidance to the Minister for Foreign Affairs, Ministers of State, our teams based at the Department’s headquarters in Dublin and our Embassy and Consulate network. The Unit is part of the Department's Global Ireland and Economic Division and is made up of the following teams: Press Relations, Multimedia and Digital, Public Diplomacy and Content, Irish Aid Communications, Internal Communications. A key aspect of the Unit’s work is to manage digital communications platforms and advise internally on how digital communications can be used to achieve the Department’s objectives at home and abroad. These internships will offer a unique opportunity for talented individuals to work as part of a highly motivated and skilled team on innovative projects covering a range of disciplines of relevance to policy objectives. Internships will be for a duration of 22 months. All internships will be based in the Department of Foreign Affairs, Dublin. Successful candidates will gain practical experience by contributing to our communications across our digital platforms. The production of accurate and engaging written features and social media copy complemented by suitable multimedia assets for a wide range of platforms and channels will be core to the work. In this context, strong candidates for these roles would be able to display specialist skills in digital media. This may include, but not be limited to, areas like videography, photography, graphic design, digital asset management, social media, copywriting, ensuring consistency and adherence to accessibility standards, and style guidelines. The Department of Foreign Affairs is committed to a policy of equal opportunity. Qualifications/Experience: Essential • Have at a minimum a second class honours undergraduate degree in one of the following areas: journalism, marketing, communications, design or equivalent. • Knowledge of digital platforms, content management systems, and social media tools. • Experience in the production of creative digital content*. • High level of oral and written communication skills, including copywriting skills. • Excellent interpersonal skills, initiative and good judgement along with the ability to develop good working relationships and operate as part of a team. *Where possible please provide links to examples of work in the application form. Desirable • Experience in video production or photography or graphic design. • Knowledge of the Adobe Creative Cloud suite, in particular Photoshop, Premiere Pro, Express. • Knowledge of digital marketing and search engine optimisation. • Knowledge of data analytics. • Experience in copywriting for online publication. • Familiarity with Digital Asset Management systems, multimedia copyright and usage rights. • Knowledge of project coordination. • Experience operating teleprompters and working with scripted content. • Knowledge of accessible media (Subtitling, Captions, ALT Tags, SRT Files). • A strong interest in the work of the Department of Foreign Affairs. Job Specification: These roles require specialist skills in digital media, including videography, photography, graphic design, digital asset management, social media, and copywriting. The precise range of duties will vary over time according to the demands of the unit, but will include the following: • Generate high quality user-focused content for digital channels working across all HQ Units and Missions to ensure consistent presentation and tone of voice. • Develop and create social media content across platforms, including but not limited to text, images, graphic assets, scripts and videos. • Research and write engaging content for Ireland.ie aimed at promoting Ireland globally as a place to live, work, study and invest. • Analyse design briefs, determine requirements, and conceptualise content for digital platforms, primarily Ireland.ie. • Source appropriate footage and maintaining databases of video and audio content in line with copyright and legal requirements. • Media management including update and maintaining of internal content databases • Film original video content for use on Ireland.ie and related social media. • Edit video material and packaging of all video content in relevant formats across a range of digital channels, including for Mission microsites. • Ensure accessibility of all video content through inclusion of closed captions and subtitles. • Conduct research to provide accurate and up-to-date information in both website articles and social media posts. • Conduct research on industry trends and incorporate relevant learnings into content development. • Maintain and contribute to a content calendar for website and social media, ensuring consistent and timely content delivery. • Coordinate across HQ and Mission network to align content with campaigns and initiatives. • Utilise analytics tools to optimise content. Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a stamp 4 visa1 or a stamp 5 visa; It should be noted that any attempt, direct or indirect, by or on behalf of a candidate to influence the selection process will automatically disqualify the candidate. Code of Practice The selection process for appointments will be conducted in accordance with the Code of Practice for Appointment to Positions in the Civil Service and Public Service. Complaints/requests for review will be considered in accordance with the procedures set out in the Code of Practice which can be accessed by visiting www.cpsa.ie. General Data Protection Regulation (GDPR) The current legislation for Data Protection in Ireland is the Data Protection Acts 1988 - 2018 and the General Data Protection Regulation (EU 2016/679). The Data Controller for the collection and processing of your personal data in the Department of Foreign Affairs. Your personal data will be processed for the purposes of your application and will not be further processed in a manner that is incompatible with those purposes. When you submit an application for a competition, we create a record in your name. Information submitted by you or obtained from third parties on your behalf is used in processing your application. Your data will be retained by the Department for as long as there is a business need to do so and in line with the Department’s obligations under the National Archives Act 1986 (as amended). All necessary technical measures have been put in place to ensure the safety and security of the systems which hold this data
MUH-medical Scientist Senior
Job Title, Grade Code Medical Scientist Senior (Microbiology Surveillance) (Grade Code 3877) Campaign Reference 12MUH2024 Link to Application Form Closing Date 12 Noon Monday 29th April 2024 Proposed Interview Date (s) Proposed interview dates will be indicated at a later stage. Please note you may be called forward for interview at short notice. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mayo University Hospital There is currently one permanent whole-time vacancy available. A panel may be formed as a result of this campaign for Mayo University Hospital, from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name & Title: Conor Burke, Chief Medical Scientist, Microbiology Tel: 094-9042554 Email: conor.burke@hse.ie Name & Title: Regina Creighton, Laboratory Manager Tel: 094-9042570 Email: regina.creighton@hse.ie Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol
Seasonal Guide / Information Officer
(A) ABOUT THE POSITION Visitor Services of the Office of Public Works currently seek enthusiastic people to join their dedicated Guide Teams at National Monument/National Historic Property Sites under their remit. This competition will be used to fill a range of temporary/seasonal posts over the next year. The duration of seasonal employment may vary, depending on the local operational requirements. The hours, commencement dates and completion dates of the season may also vary for the same reasons. The role of the Seasonal Guide / Information Officer will include:
MUH-medical Scientist, Staff Grade
Job Title, Grade Code Medical Scientist, Staff Grade (Microbiology) (Grade Code 3875) Campaign Reference 07MUH2024 Closing Date 12 Noon Monday 29th April 2024 Proposed Interview Date (s) Proposed interview dates will be indicated at a later stage. Please note you may be called forward for interview at short notice. Taking up Appointment A start date will be indicated at job offer stage. Location of Post Mayo University Hospital There is currently a number of specified purpose whole-time vacancies available. A panel may be formed as a result of this campaign for Mayo University Hospital, from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name & Title: Conor Burke, Chief Medical Scientist, Microbiology Tel: 094-9042554 Email: conor.burke@hse.ie Name & Title: Regina Creighton, Laboratory Manager Tel: 094-9042570 Email: regina.creighton@hse.ie Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol
Youthreach Co-Ordinator
KEY TASKS: • Manage the Ballina Youthreach Programme ▪ Keep abreast of relevant developments at local and national level and disseminate information to Ballina Youthreach staff and other colleagues, as appropriate. ▪ Liaise / Network with other co-ordinators and centres at local, regional and national levels. ▪ Lead-up the development and implementation of a coherent Centre Development Plan (CDP) that provides vision and direction for all involved. ▪ Ensure that the National Youthreach Quality Framework Initiative and the QQI Quality Assurance guidelines are implemented in Ballina Youthreach Centre. ▪ Lead-up the development of policies, procedures and practices regarding learner recruitment, induction, assessment, progression and certification (particularly QQI, J.C & L.C), and monitor and review their implementation on an on-going basis. ▪ Manage the introduction of new change initiatives such as key-working, mentoring, QQI procedures, etc., as and when required, using consultative teambased approaches and methods. ▪ Ensure that the needs of learners remain central to all aspects of the development and delivery of the Ballina Youthreach Programme. Monitor all aspects of Youthreach provision to ensure that it is meeting quality standards and addressing the real needs of learners. ▪ Submit regular reports to the Chief Executive / Deputed Officer at designated times and in the format required. ▪ Ensure that Youthreach premises, resources, procedures and practices are adequately maintained and in compliance with Health and Safety legislation, in so far as is practicable. ▪ Develop and deliver a number of learning programmes / courses, in line with programme needs. Manage Youthreach Staff ▪ Enhance own expertise, on an on-going basis, through work activities, training and development ▪ Promote and facilitate team-working approaches to the management and delivery of the Ballina Youthreach Programme, thereby fostering inclusion, integration, cohesion and quality. ▪ Lead, manage and support all staff working in Ballina Youthreach. ▪ Oversee implementation of MSLETB Performance Management and Development System, as appropriate, with relevant Youthreach Staff. ▪ Co-ordinate production and implementation of a comprehensive and relevant staff training and development plan, on an annual basis. ▪ Support staff in adapting to changes in curriculum, assessment and teaching methods and work practices. Manage Youthreach Budget ▪ Plan, monitor, review and report on expenditure of Ballina Youthreach budget ▪ Ensure that Ballina Youthreach Centre operates in ways that are cost effective and cost efficient, and within the budget allocated. ▪ Maintain comprehensive financial, statistical and other records and submit information / reports to the Chief Executive/Deputed Officer as required. ▪ Monitor and evaluate all aspects of the programme to ensure that it is fully compliant with all legislative requirements and with E.S.F. and Department of Education and Skills’ regulations and guidelines. Partnership Working ▪ Work in partnership with personnel right across MSLETB Further Education Service to promote integration and enhance Youthreach provision. ▪ Work in partnership with relevant community, voluntary and statutory personnel, agencies and groups in the Ballina area to ensure that the Youthreach Centre is embedded within the local community, and meeting the identified needs of young people from that area. ▪ Consult with local stakeholders to develop and implement strategies that will maximise the use of the centre to the benefit of the young people, their parents and families. This job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time by the CE and to contribute to the development of the post while in the role. QUALIFICATIONS: The Youthreach Co-Ordinator will have: KEY COMPETENCIES: Key Role: Leader – Education and Learning • Establish and promote high standards and expectations for all students and staff for academic performance, engagement, learning, behaviour and social skills. • Effectively implement appropriate modern teaching and learning strategies to the benefit of student achievement and Centre performance. • Actively promotes their own continuous professional development and that of staff and ensures that it is in line with the overall goals, plans and targets of the Centre. • Be responsible for the creation, together with the learners and staff of an environment which is supportive of learning and high achievement among the learners. • Continuously develop and prioritise, in conjunction with staff, a timetable, a curriculum, instructional methodologies and Centre plans that best meet the needs of the entire student population and in accordance with Department of Education and Skills and the relevant sector regulations and guidelines. • Ensure that the education provided in the Centre is constantly supervised and evaluated. Ensure that strategies, measures, methodologies, improvement plans and targets are put in place to ensure best practise and standards of teaching and learning are being achieved. • Develop and provide appropriate learning and curricular programmes to meet the needs of all students in the Centre and ensure the diversity of the student population is being catered for. Leader – Centre Development • Put in place comprehensive Centre development/Education plans, following consultation with staff/ETB and other relevant stakeholders. • Develop, implement, evaluate and update procedures and systems for the operation and functioning of the Centre; ensuring compliance with legislation, Department and relevant sector regulations, philosophy and values. • Strategically develop the expertise and capability of the staff in line with the Centre Development Plans, Centre Vision and Culture. • Establish structures in the Centre that facilitate (a) excellence in teaching and learning (b) which supports and cultivates a community of learning • Implement the policies and decisions of the ETB, the Minister and Department of Education and Skills in such a way as to enhance the Centre offering. • Set a system for constant re-evaluation of the purpose, objectives and activities of the Centre in line with Department of Education & Skills Guidelines. Leader – People and Teams • Lead, motivate and manage the staff in the Centre to achieve excellence in their work; through the use of good industrial relations, systems, planning and evaluation, team work/support, organisation and communications. • Set high standards of work and behaviour and to be actively involved in probation, performance management and appraisal of staff through the agreed systems. • Actively manage difficult employment issues, following agreed procedures, using appropriate action, support and advice. • Ensure adherence to health, safety and welfare for students, staff and visitors. • Foster and maintain excellent professional working relationships with all staff in the Centre, ensuring effective delegation and support. • Establish strong organisation structures within the Centre with clearly defined roles and responsibility among the various categories of staff, in line with staff skills and talents. Communication • Set up excellent communication structures/policies and procedures with staff, students, ETB and all partners and stakeholders. • Set a standard and code for communications in the Centre in terms of tone, response, methods and appropriateness. • Set up good communication structures to the wider community from the Centre and to ensure that the Centre has effective and positive public relations. • Embrace modern methods of communication e.g. on line, bulletin boards, Information technology systems etc. Organisational Management and Administrative Skills • Set an organisational timetable/calendar for the Centre regarding administrative matters such as Department /ETB returns. • Set an organisational timetable/calendar for the Centre regarding Health and Safety drills, actions, checks and safety statement reviews. • Control, manage and best use Centre/public funds and ensure all financial records are up to date and maintained according to good governance, regulations and guidelines. • Establish effective data management systems. • Ensure the facilities and assets of the Centre are maintained and managed to the highest standards. Put in place a calendar of maintenance to be conducted during the year and to ensure it is complied with. • Lead the Centre in ensuring that all administrative matters are dealt with effectively and on time. Self-Awareness and Self-Management • Set a good standard of professional interactions and to ensure excellent relationship boundaries are in place. • Be aware of own skill set and traits and to ensure to seek help and advice when required and to operate with an openness with the ETB. • Upholds professional integrity at all times for example discretion, confidentiality, loyalty and trust. • Seek to actively improve on skill sets through active networking, CPD and good interactive working relationships. Profile The successful candidate will: • be a leader, committed to the highest standards of education provision, administration and governance • have a passion for education • have strong people management and organisation skills • be a visionary and have experience in delivering projects through team work • be community minded and conscious of the role the Centre plays in the local community The Office The office is a whole-time post. The normal working week is a 35 hours five-day week basis excluding breaks. However, the position of the Youthreach Co-Ordinator may involve additional hours in excess of the standard working week, without additional remuneration. The holder of the office shall not engage in any gainful occupation, other than as an employee of MSLETB, to such an extent as to impair the performance of his or her duties as an employee of MSLETB or in any occupation which might conflict with the interests of MSLETB or which might be inconsistent with discharge of his or her duties as an employee of MSLETB. Probation The following provision shall apply, as appropriate: (a) There shall be a period after such appointments take effect during which such persons shall hold the position on probation; (b) Such period shall be one year but the Chief Executive may at his or her discretion extend such period; (c) Such persons shall cease to hold the position at end of the period of probation unless during such period the Chief Executive has certified that the service of such persons is satisfactory. Salary The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to MSLETB any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. Salary scale as per Circular Letter 0035/2024 Salary scale and entry point on this scale will be determined in accordance with Circulars issued by the Department of Education. Rate of remuneration may be adjusted from time to time in line with Government Policy. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the relevant legislation and Department of Education sick leave circulars.
Team Leader
Reporting Relationship The successful candidate will: · Report to the Area Manager · Be responsible for Social Care Workers / Nurses / Care Assistants Purpose of the Post The purpose of this role is to effectively manage services delivered to individuals in a variety of settings. To lead a team who support individuals in all aspects of their daily lives and in accordance with their evolving plans, to support them to lead a meaningful life. The post holder will be required to establish and maintain relationships with individuals with disabilities that are based on respect and equality to support people to direct their own lives. It is critical that when undertaking this work the post holder will do so in a manner that is consistent with the vision and mission of the service. Principle Duties and Responsibilities Working with Adults with Intellectual Disabilities The Team Leader will: · Work closely with and report to the Area Manager or designated manager in the administration and management of the Service. · Take on the role of Person in Charge (PIC) or Person Participating in Management (PPIM) as required · Assist the Area Manager in all aspects of ensuring that the service is compliant with National Standards and Regulations. · Support the Area Manager in ensuring that all staff are aware and adhere to the policies, procedures and guidelines of the Service. · Report immediately to the Area Manager any incidents of poor practice or any matters that are prejudicial to the welfare of the service user. · Provide supervision and support to front line staff to assist them in their caring role. · Ensure accountability in service planning and delivery. · Chair and participate in staff meetings, as directed. · Post will involve working mixed shifts from designated shifts for office duties to regular day shifts, weekends, bank holidays and night duty shifts. · Participate in all aspects relating to day to day operations of the Service in providing a 24- hour supportive service for adults with intellectual disabilities in the community in line with the service vision and mission statements. · Ensure that accurate and concise records are maintained at all times including staff mandatory training records, planned and unplanned leave, duty rosters as required within the service. · Maintain appropriate links with family members and with relevant community services (Social Workers, General Practitioners, Liaison Nurses etc.). · Assist front line staff and Area Manager and members of the multidisciplinary team in the design, implementation and evaluation of Person Centred Plans (PCPs) for people who use the service. · Link with the multidisciplinary team in relation to the safe and appropriate management of challenging behaviour of the people who use the service and assist in the development review and evaluation of all plans relating to this. · Ensure all information relating to the people who use the service, their families, staff colleagues etc. is treated in a thoroughly professional manner, in accordance with the principles of confidentiality, data protection legislation and Freedom of Information. · Provide leadership and motivation which is conducive to good staff relations and effective work performance. · Attend and participate in Case Reviews and Multidisciplinary Team meetings as required. · Co-operate with external monitoring and statutory inspections and implement their recommendations. · Prepare and assist staff in preparing risk assessments, judgements and decisions based on the needs of the client, relevant facts, observable information, the quality of that information and the likely consequences of any actions taken / decisions made. · Participate in all training programmes as directed. · Promote the rights and responsibilities of each person within the service setting e.g. following complaints procedure guidelines. · Promote physical, emotional, social, cultural, ethnic, spiritual and religious welfare of each person who uses the service. · Participate in professional supervision. · Any other duties that may be assigned by the Director of Service, , Area Manager of his/her designated officer from time to time, having regard to service needs and changes together with full co-operation with assignment in a range of settings appropriate to service needs. Risk, Health & Safety The Team Leader will: · Adhere to the Safety, Health and Welfare at Work Act (1989) policies and procedures and other relevant legislation. · Report any immediate concerns / incidents of questionable practice to the Manager or his / her designate. · Be familiar with Health Service Executive policies and procedures and ensure that such policies and procedures are strictly adhered to. · Be familiar with emergency procedures and know who to contact in an emergency. · Work in compliance with HIQA National Standards. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards. · Have a working knowledge of the Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013. · As a mandated person under the Children First Act 2015 you will have a legal obligation to report child protection concerns at or above a defined threshold to TUSLA & to assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report. Education, Training & Professional Development The Team Leader will: · Contribute to the development of the team in light of the purpose and function of the service. · Provide induction to new staff; guiding them on best practice in conjunction with the Area Manager / Service Manager. · Participate in regular professional supervision and the supervision of staff as required. · Participate in further training and development as required. · Engage in reflective and evidence based practice. · Keep abreast of current legislation and current professional knowledge. · Be responsible for own health and wellbeing in order to carry out the duties of the role / is committed to managing own work / life balance. Administration and Accountability The Team Leader will: · Ensure that adequate staffing levels are present at all times; ensuring that staff are deployed in the most effective manner, delegating responsibilities as appropriate. · Manage, develop and support staff, individually and as a team, including induction, probation, supervisory support and training. Ensure that handover is completed efficiently and effectively · Monitor the interactions between staff and clients and ensure that any concerns are discussed with the Area Manager and addressed accordingly. · Assist in the administration and day-to-day operation of the service; assume responsibility for various operational functions as designated from time to time by the Manager or his/her designate. · Attend team meetings and report to the Area Manager on matters affecting the delivery of service. · Be accountable for any money spent on behalf of the HSE during the course of duty. · Make written and verbal reports to the Area Manager on a regular basis on the progress of development of people who use the service. · Prepare reports for and participate in strategy meetings ensuring that all records relating to those meetings are maintained to a high standard as appropriate / required. · Assist in the preparation of policies and procedures required to ensure high standards of care and the implementation of same. · Be responsible for decision making when on shift and in the absence of the Area Manager as appropriate; which will include accepting overall responsibility for the service setting. · Provide cover for the Area Manager or his / her designate in their absence. · Work duty rosters as required, including weekends, public holidays and night duty etc. · Participate in all aspects relating to day to day operations of the service, including providing personal care and support to people who use the service as required. · Be punctual and precise in maintaining time sheets/e roster/ annual leave cards. · Participate in on call duties where it applies. · Carry out any other duties that may be assigned from time to time. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess the National Diploma in Childcare awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)/DIT. OR (ii) Possess the National Diploma in Applied Social Care Studies awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann)/DIT. OR (iii) Possess the Diploma in Social Care awarded by awarded by Quality & Qualifications Ireland, (QQI) (Dearbhu Cáiliochta agus Cáiliochtai Éireann) (formerly HETAC)//DIT. OR (iv) Possess the Diploma in Applied Social Studies/Social Care from DIT. OR (v) Possess a BA (Ord) in Social Care Practice (Level 7 on the QQI framework). OR (vi) Possess Open Training College National Diploma in Applied Social Studies (Disability). OR (vii) Possess an equivalent qualification AND (b) Candidates must have 3 years management experience AND (c) Candidates must have a suitable standard of professional attainments. AND (d) Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability for the proper discharge of the duties of the office 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements · Demonstrate depth and breadth of experience of supporting people with disabilities to realise their potential as relevant to the role. · Demonstrate depth and breadth of experience of leading and managing a team as relevant to the role. Other requirements specific to the post · As this post may involve the driving of a HSE owned vehicle the successful candidate is required to hold a full unendorsed Drivers Licence category B. · Willingness to participate in future training. Skills, competencies and/or knowledge Candidates must: Professional Knowledge / Experience · Demonstrate a working knowledge of the Health Act 2007 (Care and support of residents in designated centres for persons (Children and Adults with Disabilities) Regulations 2013 S.I. No 367 of 2013. · Demonstrate sufficient professional knowledge to carry out the duties and responsibilities of the role. · Demonstrate knowledge or experience of Social Role Valorisation or SSDL (Supported Self Directed Living) · Demonstrate an understanding of theory and practice in the delivery of care to the client group. · Demonstrate knowledge of Autistic Spectrum Disorders. · Demonstrate knowledge of Lámh training. · Demonstrate knowledge of Multi Element Behaviour Support and approaches used in the management of Challenging Behaviour. · Demonstrate knowledge and proven ability to interpret and apply legislation in the area of Disability Services. · Demonstrate knowledge of risk assessing and the implementation of general risk assessments. · Demonstrate knowledge of Medication Management. · Demonstrate experience in completion of HIQA notifications. · Demonstrate knowledge of completing incident/accident reports/investigations as per State Claims Agency requirement. · Demonstrate experience of managing aggression and potential aggression training. · Demonstrate sufficient awareness of policy, legislative and professional requirements to ensure an appropriate standard of service delivery (e.g. a working knowledge of the Safeguarding of Vulnerable Adults from abuse and HIQA standards and requirements as related to the function of the role). Planning and Managing Resources · Demonstrate evidence of effective planning and organising skills including awareness of resource management and importance of value for money. · Demonstrate ability to manage deadlines and effectively handle multi tasking as part of daily workload management. · Demonstrate an understanding of budgets and completion of all financial records in compliance with National Financial regulations. · Foresees potential problems or competing priorities and takes appropriate action to ensure service standards don’t suffer / deadlines are met · Takes responsibility for the achievement of delivery targets by regularly monitoring, recording and reporting performance statistics/information · Demonstrate behaviour support planning. · Demonstrate incident and accident reporting. · Demonstrate ability to work on own initiative. · Demonstrate flexibility and motivation. Leadership & Team management Skills · Demonstrates leadership and team management skills. · Empowers staff by appropriately delegating responsibility and authority · Adapts leadership style to suit the demands of the situation and the people involved · Motivates staff towards the provision of a quality service · Demonstrate knowledge of Person Centred Planning and working with key workers within the service in developing person centred care plans. · Demonstrate ability and commitment to work as part of a team. · Demonstrate ability to effectively build and maintain relationships including the ability to work with multi-disciplinary team members. · Demonstrate the ability to manage a team, providing leadership and engagement opportunities. Commitment to Providing a Quality Service · Demonstrates commitment to assuring high standards and strives for a person centred service. · Recognises the service user as expert through experience and promotes the involvement of the service user in care planning, decision-making and service development as appropriate · Provides a flexible service, is adaptable and promotes innovation in approach to service user care · Demonstrate commitment to assuring high standards and strive for a person centred service. · Demonstrate initiative and innovation in identifying s for service improvement. · Demonstrate awareness and appreciation of the service user as expert through experience including promoting the involvement of the service user in care planning, decision-making and service development as appropriate. · Demonstrate a willingness to develop IT skills relevant to the role. · Demonstrate commitment to continuing professional development Problem Solving & Decision Making · Demonstrate ability to evaluate information and make effective decisions / solve problems especially with regard to service user care. · Gathers information from enough sources and other people to make well-founded decisions · Formulates, articulates and demonstrates sound reasoning / synthesises and analyses information available. · Regularly quantifies and evaluates activities against plans and takes timely action to correct potential difficulties · Makes decisions in a transparent manner by involving and empowering others where appropriate. Communication & Interpersonal Skills · Demonstrate ability to effectively influence others / negotiate with others. · Demonstrates excellent communication skills (verbal & written) including active and empathetic listening skills. · Maintains a professional relationship in all communications, treating others with dignity and respect. · Works collaboratively with the client and other relevant individuals to understand and establish expectations and desired outcomes · Demonstrate ability to effectively influence others / /negotiate with others. · Demonstrate ability to effectively build and maintain relationships including the ability to work with multi-disciplinary team members. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Salary: €53,621 - €62,619 per year
