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Duty Manager

SuperValuTuam, Galway

Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: • Minimum 2 years` experience in a management position; • Good knowledge of Microsoft Office (Excel, Word); • Experience balancing cash/tills; • Excellent communication skills; • Good delegation skills; • Highly driven with a strong work ethic; • An understanding of how to achieve KPIs and targets; • Commerciality and brand awareness; • Passion for grocery retail; • Thrive in a fast-paced working environment. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager; • Implement planograms correctly and ensure the correct range is in place in store; • Merchandise and present the store to the highest standard; • Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace; • Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment; • Support Store Manager in the development and training of the team and in ensuring the smooth running of the store; • Manage employee performance, giving regular feedback, recognition and encouragement; • Deal with all customer queries efficiently, professionally and consistent with store policy; • Understand achieving margins in all departments; • Engage with new initiatives and embrace new ways of working;

5 days agoFull-time

Student Paramedic

The HSENationwide€33,210 - €34,400 per year

Reporting Relationship Year 1 – Student Paramedic – General Manager, Tertiary Education or his / her designated alternate Year 2 - Under Graduate Paramedic Intern – General Manager, Tertiary Education or his / her designated alternate Year 3 - Post Graduate Paramedic Intern – District Operations Manager or his / her designated alternate The purpose of the post of Student Paramedic is to: ·        Successfully complete the course ·        Achieve the award of the BSc (Hons) in Paramedical Science, UCC ·        Secure Paramedic Registration with the Pre-Hospital Emergency Care Council ·        Successfully discharge the probationary period as an employee of the HSE ·        Secure enduring employment with the HSE as a PHECC Registered Paramedic Principal Duties and Responsibilities (PHECC Registered Paramedic) Clinical Responsibilities ●        Maintain PHECC Registration at the appropriate practitioner level through maintenance of relevant Clinical Professional Competence as prescribed by the PHECC ●        Deliver care to patients in a variety of settings and situations up to their level of competence i.e. Paramedic ●        Attend to cases of accident and sudden illness and respond to AS1, AS2 and AS3 calls in a prompt and timely manner ●        Demonstrate critical decision making when deciding on appropriate care delivery ●        Liaise effectively with medical support including clinical support lines, Trauma Units and Major Trauma Centres, Critical Care and Retrieval Services, Approved Mental Health Centres, Primary Care Teams and specialist teams in the community and acute setting. ●        Interpret clinical findings using both technology driven solutions such as Mobile Data Terminals, Patient Assessment equipment to include multifunction monitors as well as non-technology based tools such as physical examination and history gathering ●        Using structured clinical and environmental assessment tools develop clinical and operational solutions to patient presentations to include the administration of a wide range of medications and interventions in a specialist practitioner context ●        Identify events where own scope of practice is exceeded by the patient’s needs and seek appropriate additional or specialist support ●        Having critically assessed the patient’s clinical needs identify the most appropriate care pathway to include consideration of hospital by-pass to regional speciality centres alternatives to ED attendance, etc. ●        Work in collaboration with other colleagues and NEOC staff to effect the safe and dignified transportation of bariatric patients using specialised patient moving and handling equipment. ●        Act as a Patient advocate and speak up where poor practice is witnessed or identified ●        Provide clinical leadership when multiple practitioners are present ●        Show leadership amongst peers in the completion, audit, evaluation and development of clinical records including electronic Patient Care Report Forms (PCR) ●        Adhere to NAS Medicines Management Policy ●        Assist patient comfort in a professional, courteous and compassionate manner. ●        Communicate with a broad range of HSE and non HSE professionals as appropriate. ●        Adopt a “can do” and flexible approach to every situation. ●        Attend to patients in a professional courteous and compassionate manner using best practice including compliance with Clinical Practice Guidelines. ●        Support and participate in patient cohorting and the work of a Hospital Ambulance Liaison Person where deployed to reduce the impact of arrival to handover delays on patients awaiting a response in the community. Deployment/Flexibility ●        Work rosters as assigned as a Paramedic, carry out the duties of the Paramedic ●        During any shift, work in any Ambulance Station as assigned from time to time ●        Be prepared to participate in strategic deployment at any designated Main Ambulance Station, Small Station, Sub-Station or other location as may be implemented in the future ●        Where directed, split crews to ensure effective crewing of Emergency Ambulances or Rapid Response Vehicles ●        Support and participate in the deployment of Alternative Pathways Services focussed on non-conveyance ●        Work in the NEOC Clinical Hub if required to support Hear and Treat activities ●        Work in rotational roles where required, e.g. Primary Care Teams and Emergency Departments ●        Operate any NAS vehicle as and when directed for deployment to clinically appropriate calls as set out in the PHECC Dispatch Standard including Emergency Ambulances, Intermediate Care Vehicles, CCRS Vehicles, Rapid Response Vehicles, Aeromedical Services or any other transport modality deemed appropriate to support service delivery. ●        Report to a Supervisor or Manager as designated by the District Operations Manager ●        Comply with all Standing Operational Procedures including clinical, operational and NEOC related ●        Act within the principles of Framework for Major Emergency Management during major emergencies if the need arises and to carry such communications equipment as necessary and to be familiar with the Major Emergency Plan. ●        Participate in exercises and training sessions designed to improve the ability of the NAS to respond to a Major Emergency. ●        Communicate with a broad range of HSE and non HSE professionals as appropriate ●        Carry out duties in an acting up capacity as required ●        Paramedics in NAS are both professional and societal examples by maintaining a high standard of dress and appearance as well as conducting themselves in a responsible manner at all times. ●        Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you Development, Education & Training ·        Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. ●        Be an exemplar for the progression of the profession and support all continuous quality improvement initiatives ●        Take personal responsibility for maintaining your currency and competence in Paramedic practice ●        Take part in training and development programmes as appropriate. ●        Be prepared to undertake continuous professional development opportunities. ●        Support the development of colleagues. ●        Mentor Undergraduate and Post Graduate Paramedic Interns, including those from external agencies and foster an atmosphere of learning by example. ●        Co-operate fully with the role and function of Paramedic Tutors and Clinical Practice Facilitators ●        Facilitate both internal and external observer and student placements ●        Undergo such training as may be prescribed by the NAS for both organisational and individual development. ●        Identify and seek the support of the NAS for relevant professional development opportunities necessary to maintain and improve clinical competence. ●        Identify developmental opportunities within the work context and take part in activities, which lead to personal and professional development. ●        Interact with, support and mentor Community First Responders ●        Attend supervision and appraisal session with Supervisors and Managers as required. ●        Where relevant and deemed necessary by the Clinical Director, engage fully and willingly in the Return to Practice process Personal Health & Wellbeing ●        In the context of delivering high quality Emergency Medical Services, maintaining a level of physical fitness and on-going personal professional development appropriate to the role is essential ●        Foster good working relationships with peers, colleagues and external stakeholders and call out poor behaviour where observed ●        Demonstrate awareness of own stress levels and seek appropriate support in order to manage individual responsibility. ●        Where practicable promote and support employee assistance programmes and schemes (e.g. CISM). ●        Ensure attendance for duty free from the effects and smell of prior alcohol consumption ●        Wear such uniforms and/or protective clothing as deemed necessary for the performance of his/her duties in a clean, hygienic and professional manner Safety, Health & Welfare at Work (Including Driving & Vehicle Checks) ●        Be familiar with the Site Specific Safety Statement and be personally responsible for signing to confirm you have done so. ●        Carry out relevant risk assessments to identify and report actual or potential hazards/risks in the work environment in accordance with the NAS Safety Statement / deal with them appropriately ●        Take immediate action to minimise risks where it is reasonably practicable to do so ●        Ensure there is no smoking in the vehicle or in any areas where smoking is restricted. ●        Demonstrate awareness of own stress levels and seek appropriate support ●        Drive all relevant vehicles types operated by NAS in accordance with the Policy for Vehicular Emergency Response, Safe Work Practice Sheet on Driving and the Site Specific Safety Statement ●        At the start of each tour of duty, carry out and complete a Daily Vehicle Inspection Form, ensuring that all defects, deficiencies and accident damage are reported on a Vehicle/Equipment Defect Report Form to the Fleet and Asset Coordination Centre ●        Check any vehicle prior to use ensuring that it is fully equipped, visually checked for defects and that all equipment is functioning and ready for use in accordance with Service Procedures ●        As part of on-going professional development, ensure an up to date knowledge of equipment required to perform duties. ●        Carry out maintenance, equipment and drug checks on emergency ambulance, intermediate care and specialist vehicles as may be in service at any given time ●        Operate equipment in accordance with Standing Operational Procedures and manufacturer’s instructions ●        Maintain the NAS standards of cleanliness for vehicles, equipment and stations ●        Be personally responsible for not undertaking any task or action which would knowingly cause risk to self, others, or to the NAS ●        As far as is reasonably practicable attempt to prevent other people from undertaking tasks or actions which would knowingly cause risk to themselves, others, or to the NAS ●        Participate in briefing/training sessions and carry out any agreed control measures and duties as instructed ●        Comply with all Health and Safety guidelines, be familiar with Safety Statements and Site Specific Statements and immediately report any accidents in line with the Safety, Health and Welfare at Work legislation Administrative Responsibilities (Including Managing Resources & Information) ●        Ensure all required technology, including ICT and communications is fully maintained and utilised as intended by NAS during working hours to ensure necessary communication at all times. ●        Ensure appropriate details and method of communications are available to NAS to ensure any necessary contact outside of working hours is available and acted upon responsibly by you. Record details and maintain records of patients, journeys, vehicle refuelling and duty hours in accordance with NAS procedures ●        Maintain and submit records as required by the relevant Senior Manager or a designated Manager to include Daily Vehicle Inspection Forms, Vehicle/Equipment Defect Report Forms, electronic Patient Care Reports or any other reports as required ●        Co-operate with and be familiar with all management procedures in relation to discipline, industrial relations agreements, rosters, training, leave and grievance ●        Take responsibility for ensuring operational equipment is ready for use ●        Document all patient care and treatment and comply with records management processes ●        Access and record information using computerised systems ●        Undertake paperwork, such as recording routine tests on pieces of equipment ●        Accept responsibility for security of stations, vehicles and equipment where appropriate ●        Get to know the local community area, including: streets, roads and buildings ●        Be aware of the risks and possible hazards to be found within their operational area ●        Maintain confidentiality in relation to personal data held for colleagues and patients, ensuring it is processed lawfully; for no purpose other than for which it was intended; is relevant to that purpose; is retained for no longer than is necessary; is processed in accordance with the rights of the subject to access and accuracy; and is protected from accidental loss or damage in accordance with the requirements of the Data Protection legislation, and records management guidance ●        Maintain confidentiality of patient identifiable personal data using a non-identifiable alternative, where practicable, and limiting access on a strictly need to know basis The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Eligible applicants must at the closing date for the competition: 1.      Professional Qualifications, Experience, etc. A.    (i) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science) Or   (ii) Be in possession of a Leaving Certificate awarded in 2017 or later with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate   Or (iii) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Science subject (e.g. Physics, Chemistry, Biology, Agriculture Science)   Or (iv) Be in possession of a Leaving Certificate awarded in 2016 or prior with a minimum of six  passes1 in the Leaving Certificate Examination Ordinary Level or higher including Mathematics and a Pre-Hospital Emergency Care Council (PHECC) EMT Certificate Or (v) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction3 Or (vi) Hold a comparable and relevant qualification of at least Level 52 (or above) on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI) Or (vii) Have a minimum of two years full time ambulance service experience at EMT level and hold a Pre Hospital Emergency Care Council EMT Certificate. Or (viii) Candidates who do not have a Leaving Certificate or Level 5 QQI FE qualification, but are over 21 years of age and have a minimum of 2 years full time (or an aggregate of 2 years) of relevant experience may be deemed suitable, subject to the approval of the University College Cork Course Director and Admissions Office4 And B.     Be the holder of a full Class C1 Driving Licence on application.  (Note Irish 78 Restriction is not acceptable) Or Be the holder of a provisional Class C1 Driving Licence on application.  (Note Irish 78 Restriction is not acceptable) Or Be eligible to apply5 for a provisional Class C1 Driving Licence on application And C.     Candidates must possess the requisite knowledge and ability, including a high standard of suitability), for the proper discharge of the office. 2.      Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Skills, competencies and/or knowledge ·    Demonstrate the ability to work independently as well as part of a team ·    Demonstrate the ability to cope under pressure, including the ability to diffuse difficult situations in a calm and professional manner ·    Demonstrate the ability to plan and organise including multi-tasking and prioritising as appropriate ·    Demonstrate tolerance and compassion especially in relation to providing a quality service in difficult and sometimes harrowing and stressful situations ·    Demonstrate effective problem solving and decision making skills ·    Demonstrate initiative and flexibility especially with regard to working in the changing environment of the Health Services and the National Ambulance Service ·    Demonstrate effective communication and interpersonal skills including the ability to influence others ·    Demonstrate capacity for rapid, intense and sustained effort ·    Demonstrate a good understanding of the requirements of the Paramedic role and the Paramedic Training Programme. ·    Demonstrate basic knowledge of HSE reforms and how they pertain to the National Ambulance Service ·    Demonstrate interest in and/or attainment of relevant training/ education and continuing professional development e.g. CIPD, computer course etc. Tenure The post of Student Paramedic is Specified Purpose. Any posts that may be offered, either specified purpose or permanent, full time and pensionable employment as a Registered Paramedic are subject to successful completion of the Paramedic Training Programme, successful discharge of the Paramedic Internship and successful acquisition of registration as a Paramedic with PHECC. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale as at 01/01/2024 is: €33,210 - €33,640 - €34,070 - €34,400 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. The salary for this role reflects the requirements set out in the eligibility criteria and is all inclusive. Hence no other allowances, including qualification allowances, or payments are payable with the exception of premia payments associated with shift working* or unsocial hours. *Qualification for shift allowance is subject to working a recurring cycle of shifts which involve days, nights and weekend working, i.e. covering a 24/7 period Working Week The hours of attendance i.e. average of 39 hours per week calculated over a predetermined period of time, involves shift work. You will be expected to be available for duty outside of the rostered hours as and when the need may arise. Shift patterns are normally of 8, 10 or 12 hours duration. A shift pattern may have a period of On Call incorporated. Rosters and periods of duty will involve working at weekends, nights and during public holidays.

5 days agoFull-time

CHW Speech And Language Therapy Assistant

Community Healthcare WestGalway

Speech and Language Therapy Assistant Disability Services, Community Healthcare West Job Specification & Terms and Conditions Job Title and Grade Speech and Language Therapy Assistant (Grade Code: 6504) Campaign Reference CHW030-SLTA-2024 Closing Date 24th May 2024 @ 12 Noon Proposed Interview Date (s) Interviews will take place as soon as possible. This means that you may be called forward for interview at very short notice. Taking up Appointment A start date will be indicated at job offer stage. Organisational Area Community Healthcare West, Disability Services Location of Post There is currently one permanent whole-time vacancy available in CDNT 7, Tuam. A panel may be formed as a result of this campaign for Speech & Language Therapy Assistants, Disability Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Name: Noel Burke, Children’s Disability Network Manager Tel: 087-3668358 Email: Noel.burke4@hse.ie Details of Service Community Healthcare West aims to deliver an integrated healthcare system which is responsive to people’s needs at the lowest level of complexity for the local population. Focusing on service delivery and decision making at local level informed by national frameworks, allows the HSE to: · provide better direct accountability; · provide for increased decision making at · local area level; and · deliver services in the community through an integrated management structure. By working together, the HSE plan seeks to deliver: · A healthier start for children and reduced health inequities · Reduced risk factors for chronic disease focusing on harmful alcohol use and rising obesity rates · Increased community services and support to live independently in your own home or in the community · Improved access to tests and specialist appointments, closer to home · Reduced waiting times for diagnostic tests, outpatient appointments, in-patient and day case procedures · Mental health support that aims to keep you well and responds quickly when you need it · More person centred support for people with disabilities to live full, independent lives The Children’s Disability Network Teams provide services for children and young people with complex difficulties in functional skills and/or applied skill sets required for activities of daily living, learning new skills and social interactions. This may involve physical, social, emotional, communication and behavioural needs. Reporting Relationship The Speech and Language Therapy Assistant will report to a senior Speech and Language Therapist for Clinical Supervision and Supports and the Children’s Disability Network Manager for Line Management. Purpose of the Post The role includes clinical and administrative duties that support the Speech and Language Therapy Department in providing a high-quality service to children and young people with complex needs associated with a disability. This will be in the context of support interdisciplinary practice in the Children’s Disability Network Team. Principal Duties and Responsibilities The Speech and Language Therapy Assistant will: Clinical / Administrative · Manage own caseload in accordance with the needs of the post. · Collaborate with service users, family, carers and other staff in treatment / intervention planning and in the provision of support and advice. · Follow treatment plans as determined and delegated by a Speech and Language Therapist including assisting in the provision of education and advice to service users on the use of enabling equipment. · Carry out duties related to the planning, organisation and maintenance of Speech and Language Therapy programmes as directed by the Speech and Language Therapist. · Carry out generic programmes and groups for service users to the specifications agreed with the Speech and Language Therapist Supervisor and treating Speech and Language Therapists. · Liaise with other staff and agencies in the provision of therapeutic programmes as directed by Speech and Language Therapist Supervisor. · Prepare resources for assessment / intervention for clinic appointments, home visits and group interventions. · Prepare the environment for group or 1:1 interventions according to service user needs and therapeutic goals, as directed by the Speech and Language Therapist. · Work directly with service users under the direction of a Speech and Language Therapist. · Observe the general performance, behavior and ability of individuals during therapeutic interventions. · Record intervention observations and outcomes as appropriate and report outcomes to the Speech and Language Therapist. · Maintain accurate records of service user assessments and interventions. Maintain clinical notes relating to clinical work in service user files in accordance with local service protocols. · Maintain professional standards in relation to consent, confidentiality, ethics and legislation. Administrative · Carry out the administrative and clerical duties required to support the Speech and Language Therapy staff and the Speech and Language Therapy department e.g. the scheduling of appointments. · Assist in the organisation, maintenance and / or ordering of equipment and materials used in assessment and treatment, in conjunction with the Speech and Language Therapists. · Develop therapy resources and materials under the direction of the Speech and Language Therapist. · Comply with department procedures with regard to recommendation and provision of all assistive equipment / custom made devices. · Keep up-to-date statistics and other administrative records as required within the Speech and Language Therapy department. · Maintain / clean equipment and treatment areas, as requested. · Contribute to the planning and development of the Speech and Language Therapy Service and participate in service improvements, in conjunction with the Speech and Language Therapists. Education and Training · Attend induction and mandatory in-service education relevant to the role. · Participate in the induction of new staff as directed. · Participate in appraisal and the development of a personal development plan in conjunction with the line manager. · Participate in team based development, education, training and learning. Health & Safety · Observe all rules relating to Health and Safety and Conduct at Work and use any equipment provided in a safe and responsible manner. · Report any incident or potential incident which may compromise the health and safety of others and take appropriate action. Report any accidents, near misses to the person in charge and ensure completion of incident / near miss forms. · Do not undertake any duty related to patient / service user care for which he/she is not trained. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must on the latest date for receipt of completed Application Forms for the post possess: 1. Professional Qualifications & Experience, etc. a) (i) Possess the relevant Health Service Skills QQI (FETAC) Level 5 qualification which contains Speech & Language Modules Or (ii) Have obtained an equivalent qualification to (i) from another jurisdiction. Or (iii) Be currently employed as a Speech & Language Therapy Assistant or in a comparable role And b) Candidates must have the personal competence and capacity to properly discharge the duties of the role 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each candidate for and any person holding the office must be of good character. Post specific Requirements Demonstrate depth and breadth of experience in a health service setting e.g. hospital, residential, community, providing direct care to clients. Skills, competencies and/or knowledge Professional Knowledge For example: · Demonstrates a good understanding of the role of a Speech and Language Therapy Assistant. · Demonstrates an ability to understand and comply with health and safety requirements in work situations. · Demonstrates commitment to continuing professional development. · Demonstrates a willingness to engage with and develop Information Technology skills relevant to the role. Planning and Organising Skills For example: · The ability to plan and organise effectively. · Demonstrates good time management skills in carrying out both administrative and clinical duties, including the ability to prioritise effectively and manage competing demands. · Demonstrates the ability to take initiative and to be appropriately self-directed. Team working / Building Effective Working Relationships For example: · Demonstrates effective team skills, shows respect for other team members. · Participates in and contributes to the team, strives to foster good working relationships within the team. · Works collaboratively with others, can be flexible within one’s own role and responsibility. · Demonstrates the ability to react constructively to setbacks, is able to maintain professionalism and manage situations where conflict arises. Commitment to providing a Quality Service For example: · Demonstrates a commitment to the delivery of a high quality, person centred service. · Treats all service users with dignity and respect and ensures that the welfare of the service user is a key consideration at all times. · Demonstrates the ability to respect and maintain confidentially. · Demonstrates an interest in contributing to alternative methods/new ways of working to improve service user care. · Demonstrates flexibility and an openness to change, has a positive attitude towards change. Evaluating Information and Judging Situations For example: · Reads situations quickly and responds appropriately; can find common ground and get co-operation with minimum upset. · Recognises and interprets an unsafe situation and takes appropriate action. · Demonstrates the ability to make effective decisions with regard to service user care. · Knows when to ask for help / when to ask another team member to intervene. Communications & Interpersonal Skills For example: · Displays effective communication skills (verbal & written). · Tailors the communication method and the message to match the needs of the audience. · Acts with professionalism and demonstrates empathy with others in undignified / stressful situations, retains composure. · Demonstrates understanding and appropriate responses to service users with varying degrees of need. · Demonstrates the ability to communicate effectively with a wide range of people, particularly in listening, giving explanations / directions and in reporting back on observations. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”. Codes of practice are published by the CPSA and are available on https://www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Speech and Language Therapy Assistant Terms and Conditions of Employment Tenure The current vacancy available is Permanent and Whole-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post is: as at 01/01/2024 is : €33,598 €35,033 €36,545 €36,947 €37,934 €38,787 €40,017 €41,291 €42,613 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Mandated Person Children First Act 2015 As a mandated person under the Children First Act 2015 you will have a legal obligation: · To report child protection concerns at or above a defined threshold to TUSLA. · To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report. You will remain a mandated person for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy

3 days agoPart-timePermanent

Sales Assistant, Knocknacarra

Dunnes StoresGalway

Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we pride ourselves in delivering outstanding service and quality products whether it is food or fashion. We strive for excellence in all that we do, be it our award winning Simply Better Food range, our Baxter and Green Market Deli or our collaborations with some of Irelands best Fashion and Homewares designers. Dunnes Stores offers a unique opportunity to work alongside one of the most dynamic retailers in Ireland. We are currently looking to recruit vibrant, passionate individuals into the role of Sales assistants. Our Sales Assistants have excellent product knowledge, provide outstanding customer service, and above all else are passionate about retail. Suitable candidates should have some experience of working in a customer facing environment, be motivated, have excellent customer care skills, be confident communicators and have a passion for helping people. As a Sales Assistant you should be willing to learn and develop yourself, have a desire to succeed and to contribute to our positive team environment aswell as promoting our unique brand. Key Skills Dunnes Stores is an equal opportunities employer

30+ days ago

Assistant Manager

SuperValuTuam, Galway

Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: - 2 years` experience in a relevant position is desirable • Good knowledge of Microsoft Office (Excel, Word) • Experience balancing cash/tills • Excellent communication skills • Good delegation skills • Highly driven with a strong work ethic • An understanding of how to achieve KPIs and targets • Commerciality and brand awareness • Passion for grocery retail • Thrive in a fast-paced working environment. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager • Implement planograms correctly and ensure the correct range is in place in store • Merchandise and present the store to the highest standard • Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace • Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment • Support Store Manager in the development and training of the team and in ensuring the smooth running of the store • Manage employee performance, giving regular feedback, recognition and encouragement • Deal with all customer queries efficiently, professionally and consistent with store policy • Understand achieving margins in all departments • Engage with new initiatives and embrace new ways of working.

5 days agoFull-time

Security Personnel

SuperValuTuam, Galway

Main purpose of the role: Purpose of this role is to provide support to Store Management and colleagues in all aspects of the Security function. The ideal candidate will have/be: • Previous experience within a retail security role • Hold a current PSA Security Guard License is essential • Excellent communication and customer service skills • Excellent interpersonal skills • Ability to work on own initiative as well as part of a team Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Protect the Store`s assets • Assist the Store Owner/Manager in preventing loss of stock/theft within the store • Ensure that the Store is a safe environment for customers and employees • Key holding responsibilities to include opening/closing of the Store • Carry out routine spot checks on waste, deliveries, closing stock, refunds, voids and employees • Carry out investigation work, when required • Monitor CCTV records

5 days agoFull-time

Customer Assistant

Carrolls Irish GiftsGalway

Start your journey with us As a Customer Assistant you are the core of our business. The face of the company you will uphold the company values in how you interact with customers. By going the extra mile, you will boost customer satisfaction to drive sales. We believe anybody can give excellent customer service and for this reason no experience is required! What's in it for you? Refer-a-Friend initiative Additional annual leave for length of service Service rewards Annual events Employee discount Commission plan Career & skill development Health & Safety training Flexible hours

1 day agoFull-time

Office Administrator

Walsh Waste & RecyclingOranmore, County Galway€27,500 - €28,500 per year

We are a Galway-based, family-owned and managed company providing waste collection services across the domestic, commercial, industrial and building sectors. Our complete waste management service incorporates the collection and safe disposal of solid and liquid waste. The company employs over 80 team members and due to continued investment and expansion are now looking to recruit an experienced and professional Office Administrator to support our organisation. As a Office Administrator with our company, you will play a critical role in our operations. The Successful canditate will: The company has ambitious sustainability 2030 targets that are based on existing technology and realistic deployment. This deliverable strategy builds the foundations for the next phase of our long-term ambition of reaching net-zero emissions across our direct operations by no later than 2050. Highlights include: · 50% reduction in CO2 emissions · 20% increase in collection route efficiency · All cars and vans to be Electric Vehicles · Plant 50,000 trees to offset CO2 produced as a result of operations. · Buy 100% renewable electricity. · Develop our renewable energy capability (solar panels on roofs of offices) Annual Salary Range:  from € 27,500.00 to € 28,500.00

7 days agoFull-timePermanent

Junior Recruitment/ Administrator

CLS Recruitment Group LtdClaregalway, County Galway

Job description Junior Recruiter/Administrator required for Claregalway. Experience as a Recruiter not essential but a strong willingness to learn on the job essential. Office hours are 8:00 – 6:00pm Responsibilities: • Answer phone inquires from jobseekers & Clients. • Source and recruit candidates by using databases, social media etc • Screen candidates resumes and job applications • Prepare recruitment materials and post jobs to appropriate job board • Develop and update job descriptions and job specifications Requirements: • Great attention to detail. • Excellent organisational skills. • Being a team player. • Willing to show initiative. • Excellent communication and interpersonal skills Please Note: The office is not on a bus route. You will need a car to travel to the office. Schedule: • 8 hour shift • Monday - Friday Ability to commute/relocate: • Claregalway, County Galway: reliably commute or plan to relocate before starting work (required) • Please Note: The office is not on a bus route. You will need a car to travel to the office. Application Method Please apply to this vacancy by the following means: Email: stephen@clsrecruitment.ie

3 days agoFull-time

Showroom Advisor

B&QGalway€17.55 per hour

ROI Notional hourly rate €17.55 per hour B&Q Galway We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.​​ Key responsibilities Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.​ Required skills & experience You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.​ What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities .  You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

4 days agoPart-time
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