Jobs in Galway
Sort by: relevance | dateLocum Relief Support Worker
BROTHERS OF CHARITY SERVICES –WEST REGION POST: LOCUM RELIEF SUPPORT WORKER GALWAY CITY AND COUNTY JOB REF: LRSW/2024 Location: Staff allocation could be either within Centre based residential/day centres, or in the Community as Service needs require. The Role: Support Workers provide a key-working caring role for a group of People Supported by the Services. This role comprises two main elements. Firstly, the Support Worker is responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with development on Individual Plan’s and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. Reporting/Responsible To: Staff Nurse in charge/Team Leader/Team Manager/Service Coordinator. Qualifications: Candidates must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is an advantage. A full, clean, manual Irish Driving Licence is desirable. A commitment to obtaining a full licence within nine months of commencement is required as it is essential that the appointee can drive the transport that is assigned to the Service. Due to the nature and location of services, many service areas require applicants to hold a full, clean, manual Irish Driving Licence. Applicants who do not hold a full, clean, manual Irish Driving Licence may not be eligible for work in certain service areas. It may also be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Experience: Experience working with individuals with an intellectual disability and individuals with challenging behaviour is desirable. Full training will be provided. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. Working Hours: Up to 39 hours per week based on a 7 day/night duty roster. Successful candidates will be called if and when required and will be required to work early mornings, late evenings, weekends, public holidays, night duty, sleep-ins and irregular in order to meet service demands. Annual Leave: 22 days pro rata per annum, i.e. 8.46 hours per 100 hours worked. Remuneration: € 32,199 x 11 increments - € 44,690 (Max) pro rata per annum. Long Service Increment (LSI) €45,484 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Additional payments will be made for weekends, public holidays and night duty when worked. Salary quoted is based on a 39 hour working week. The successful candidate will be granted incremental credit subject to satisfactory verification of previous public sector service. Tenure: It is proposed to set up a locum panel of Support Workers who will be called if and when required to cover for staff on various leave within the Services. Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion.
G, Midwifery Clinical Skills Facilitator Labour Ward / MDAU, University Hospital
Campaign Reference Number & Job Title: G9410 - Midwifery Clinical Skills Facilitator Labour Ward /MDAU (CMM2 Grade), Galway University Hospital Grade Code: 2132 County: Galway Hse Area: West & North West Staff Category: Nursing & Midwifery Closing Date 10:00am 29th November 2024 Contract Type: Permanent, Part-time Internal/External: External Proposed Interview Dates: Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one weeks’ notice of interview. The timescale may be reduced in exceptional circumstances. Informal Enquiries: Ms Louise Fitzpatrick CMM3 Labour ward Ph 091-544532 Email Louise. Fitzpatrick@hse.ie Ms Anne Marie Grealish, Assistant Director of Midwifery GUH Ph 091 544541 Email annemarie.grealish@hse.ie Location Details: Women’s and Children’s Directorate, Galway University Hospitals There is one permanent part time vacancy available working 18.75 hours A panel may be formed as a result of this campaign for Midwifery Clinical Skills Facilitator Labour Ward /MDAU from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Application Details Only fully completed application forms submitted via Rezoomo by the closing date and time will be accepted. No exceptions will be made. Post Specific Related Information Please submit application form for this exciting role through the Rezoomo website (Using Google Chrome) ***CV's not accepted for this campaign*** For Eligibility Criteria and further information on this post, please view the attached job specification available
CHW Orthoptist, Senior
Orthoptist, Senior Job Specification & Terms and Conditions Job Title and Grade Orthoptist, Senior (Grade Code: 3417) Remuneration The salary scale for the post is 01/10/2024: €62,038-€63,362-€64,726-€66,077-€67,430-€68,854-€70,353-€71,848-€73,048 Campaign Reference CHW082-OSCHW-2024 Closing Date Monday 02nd December 2024 at 12 noon. Proposed Interview Date (s) As soon as possible after closing date. Candidates will normally be given two weeks notice. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There is currently 1 temporary whole-time vacancy available in: Shantalla, Galway with outreach clinic in Tuam Co Galway A panel may be formed as a result of this campaign for Community Ophthalmology, Primary Care, (Galway) within Community Healthcare West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Dr Geraldine Comer Geraldinem.comer@hse.ie Ita Kelly, Business Manager, ita.kelly1@hse.ie , 087 7784931 Details of Service An expanded ophthalmology service for adults and children has been developed in Community Health Organisation 2 (CHO2) in line with the recommendations outlined in the Primary Care Eye Services Review Group Report. The Senior Orthoptist will work as part of the newly established multidisciplinary Primary Care Eye Team (PCET) which currently includes one Consultant Ophthalmologist, one Ophthalmic Physician, two Clinical optometrists, one Senior Orthoptist, one Ophthalmic Nurse and two Ophthalmic Technicians. The team with includes a Consultant Ophthalmologist, Community Physician, Orthoptist, Optometrist, Ophthalmic Nurse and Ophthalmic Technicians x 2, delivers paediatric care and adult ophthalmic care for pre and post cataract clinics with the aim of expanding to include glaucoma clinics. Galway: Paediatric clinics are delivered from Shantalla Health Centre with outreach clinics held in Tuam Primary Care Centre Reporting Relationship · The post holder will report Operationally; Ita Kelly, Business Manager · The post holder will report Clinically: Dr Geraldine Comer Key Working Relationships The Orthoptist will be an integral member of the Ophthalmic team which also comprises of a Consultant Ophthalmologist, Community Ophthalmic Physician, Clinical Optometrists, Orthoptist, Tertiary referral unit staff Purpose of the Post The Orthoptist, Staff Grade, will be working to provide an Orthoptic service and care for service users / patients Principal Duties and Responsibilities The Orthoptist, Senior will: Clinical / Professional · Operate within the Scope of Practice of the British and Irish Orthoptic society (BIOS) and Irish Association of Orthoptists’ (IAO) and register with CORU when applicable. · Maintain professional standards in relation to confidentiality, ethics and legislation. · Perform all clinical duties in accordance with directives issued. · Carry a caseload and be responsible for the organisation of their own workload in line with agreed priorities, policies and procedures. · Accept Orthoptic referrals as per local HSE policy for the Community Ophthalmic Service. · Conduct Orthoptic assessments and treatments for children and / or adults / patients from the referred from the Early Intervention Team and advise on their continued care. · Will assess patients post stroke, can be referred from any source · Carry out supervision and direction of Amblyopia therapy with various methods of occlusion and instruct patients / parents / guardians on a continuous course of home treatment in relation to Strabismus and Amblyopia. · Carry out visual field examinations when requested (Humphrey Field Analyser) and participate in digital imaging / clinical photography and other automated ophthalmic investigations when required. · Provide any additional ophthalmic investigations including, Visual Field Testing, Ophthalmic Imaging including fundus photography, optical coherent tomography. · Interpret the results of Orthoptic assessments and provide recommendations and reports to other health and educational professionals as necessary. · Determine the reasons for erroneous clinical test results and work to minimise occurrence of these. · Diagnose and formulate a programme of treatment for Orthoptic patients / service users. · Organise onward referral if necessary to other professionals and voluntary services, and communicate with them on an ongoing basis as necessary. · Liaise with Ophthalmic medical staff in matters arising during patients / service users continued care. · Provide counselling to patients, relatives and carers on Orthoptic conditions. · Review patient’s/ service user’s progress regularly, record and maintain a record of information accurately and legibly. · Monitor orthoptic problems on an ongoing basis informing the client and / or family and the professionals involved, on any changes. · Conduct paediatric and adult Orthoptic clinics, with clinical guidance provided by the Consultant Ophthalmologist’. · Perform clinical audit studies as required. · Provide reports as required e.g. monthly activity report. · Maintain a record of work activity. Education and Training · Participate in mandatory training programmes. · Participate in continuing professional development (CPD) including in-service training, attending and presenting at conferences / courses relevant to practice, promoting and contributing to research etc. · Engage in support / supervision. · Participate in the Clinical tuition of Optometry, Orthoptic, medical and nursing students. · Manage, participate and play a role in the practice education of student Orthoptists. · Provide Orthoptic education to undergraduate Orthoptic students as required. · Develop protocols, patient care plans, goal setting and outcome measures · Participate in research and developments in Orthoptics. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. Health and Safety · Contribute to the development of and implement agreed policies, procedures and safe professional practice. Adhere to relevant legislation, regulations and standards. · Work in a safe manner with due care and attention to the safety of self and others. · Be aware of risk management issues. Adequately identifies, assesses, manages and monitors risk within their area of responsibility. · Document appropriately and report any near misses, hazards and accidents and bring them to the attention of the relevant person(s). · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Administrative · Contribute to the planning and development of the Orthoptic Service and participate in service improvements. · Plan and manage resources efficiently in assigned areas of responsibility. · Undertake any reasonable professional and administrative duties as agreed. · Work collaboratively with other disciplines and professions. · As an employee, maintain the confidentiality of information regarding patients, employees or any business relating to the HSE. · Maintain appropriate service user records, databases and statistics in accordance with HSE requirements and local guidelines, Freedom of Information Act, Data Protection Acts and other relevant legislation. · Engage in IT developments as they apply to service user and service administration. · Keep up to date with developments within the organisation and the Irish Health Service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition possess: (i) B.Sc (Hons) Orthoptics from Glasgow Caledonian University. OR (ii) B.Sc (Hons) Orthoptics from the University of Liverpool. OR (iii) BMed Sci (Hons) Orthoptics from the University of Sheffield. OR (iv) A validated qualification equivalent to (i) or (ii) or (iii) above. OR (v) Be registered as an Orthoptist with the Health & Care Professionals Council UK (HCPC). AND (b) Candidates must have 3 years full-time post qualification clinical experience. AND (c) Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character Post specific Requirements Demonstrate depth and breadth of experience in Ophthalmology as relevant to the role. Other requirements specific to the post Have access to appropriate transport to fulfil the requirements of the role Skills, competencies and/or knowledge Clinical and Professional Knowledge · Demonstrates an understanding of the organisation of Orthoptic services, including an understanding of Orthoptic procedures, the underpinning theory and its application to the role. · Demonstrates a high level of clinical knowledge and evidence based practice to carry out the duties and responsibilities of the role in line with relevant legislation and standards. · Demonstrates an ability to apply knowledge to best practice. · Demonstrates evidence based clinical and technical knowledge in making decisions regarding patient assessment and care. · Demonstrates a commitment to continuous professional development. · Demonstrates a willingness to engage and develop IT skills relevant to the role. Planning and Managing Resources · Demonstrates evidence of effective planning and organising skills including the ability to effectively organise and manage a busy client / patient caseload. · Demonstrates the ability to manage multiple tasks and meet deadlines. · Demonstrates flexibility and adaptability in response to workforce demands. · Demonstrates a patient focused approach to planning and delivery of services. Managing and Developing (Self and Others) · Demonstrates ability to lead by example and adapts leadership style to suit the demands of the situation and the people involved. · Demonstrates the ability to work independently as well as part of a team, collaborates well with others. · Demonstrates the ability to react constructively to setbacks and to both give direction / feedback, and take direction / feedback, from others. · Demonstrates a commitment to continuous professional development and knowledge sharing. Commitment to providing a Quality Service · Demonstrates a commitment to and the ability to lead on the delivery of a high quality, person centred service. · Demonstrates innovation in the provision of person-centred care and in overcoming resource limitations. · Ensures that all service users are treated with dignity and respect and ensures that the welfare of the service user is a key consideration at all times. · Works at an operational level to build alliances and learn how to best position service delivery to meet the needs of its service users. · Is open to change and supports the implementation of change. Evaluating Information and Judging Situations · Demonstrates the ability to evaluate information and make effective decisions in relation to service user care. · Explains the rationale behind decisions confidently when faced with opposing or competing demands. Is objective but also aware of sensitivities in their approach. · Regularly quantifies and evaluates activities against service plans and takes timely action to correct potential difficulties. Recognises how service constraints impact on service delivery. Communications and Interpersonal Skills · Displays effective communication skills (verbal and written). · Tailors the communication method and the message to match the needs of the audience; demonstrates active listening skills. · Demonstrates effective interpersonal skills including the ability to collaborate in partnership with others. · Demonstrates sensitivity, diplomacy and tact when dealing with others; is patient and tolerant when dealing with conflict situations. · Demonstrates strong negotiation skills; remains firm but flexible when putting forward a point of view. Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Orthoptist, Senior Terms and Conditions of Employment Tenure The current vacancies available is temporary and whole time The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post is 01/10/2024: €62,038-€63,362-€64,726-€66,077-€67,430-€68,854-€70,353-€71,848-€73,048 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th, 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: · Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. · Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. · Consulting and communicating with staff and safety representatives on OSH matters. · Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. · Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. · Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. · Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 2 See link on health and safety web-pages to latest Incident Management Policy
Marketing Executive
Main Purpose of Job: We are currently recruiting for an experienced Marketing Executive to join Connolly Motor Group, with the marketing team. The role will be based in Galway. The role: To assist the marketing team to achieve and deliver on Group strategic marketing objectives. This role works closely with the Group Marketing Manager to ensure delivery of activities, campaigns events and requests through communication with Management team. Role Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Finance Executive
Main Purpose of Job: We are currently recruiting for a Finance Executive to join the Connolly Motor Group, within the Sales Team on site Mercedes-Benz Galway. This will require the successful candidate to work with individual customers to understand their needs and maximise the sales and profitability of income from finance, warranty and credit protection insurance products. Role Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Library Steward
Main Purpose of Job The Library Steward will take a lead role in creating a welcoming environment as the first point of contact between users and the Library, while also ensuring the security and safety of Library buildings, facilities, users and contents. The post demands the highest standards of responsibility, integrity and courtesy. Main Duties and Responsibilities Customer Service: • To act as the first point of contact between users and the Library, creating a welcoming environment while also adhering to the various Library access policies • To be customer-orientated and achieve good customer relations • To be familiar with Library Services, and the University Campus, to respond to user informational and directional queries • To oversee all Library spaces and ensure that standards of conduct are in compliance with the Library’s defined codes of behaviour • To explain Library policies to users behaving inappropriately, and use de-escalation techniques to address issues and resolve any conflicts • To ensure that reading places are not reserved unused over long periods by implementing the Library’s regulations regarding the reservation of study places • To present a professional demeanour and appearance, including wearing the prescribed uniform Library Access: • To staff and oversee the Library’s main entry and exit point, ensuring only authorised users access the Library building • To operate the controlled access system, including the generation of Visitor Badges via the system database • To respond to alarms from theft detection devices and implement the Library’s food and drinks policy Library Buildings: • To open the Library, clear users at closing time, and ensure that Library buildings and their contents are left locked and secure at shut-down • To ensure that building safety and security is upheld and safeguard library assets, users and staff by conducting routine patrols around the Library • To ensure that furniture and equipment in the Reading Room and in the Library are maintained in their correct location and in good condition • To move furniture or equipment within the Library buildings as required • To monitor the physical space, report maintenance issues as they arise and fix routine problems • To maintain specified standards of cleanliness and presentation in all library spaces and stores Health and Safety: • To ensure that all health and safety regulations are closely observed and report any health and safety issues to line management • To have a thorough knowledge of the Library evacuation procedures and assist with the evacuation of the building, and in particular users with special needs, in the event of an emergency • To attend relevant training courses as required including training on Health & Safety issues and emergency procedures Library Collections • To re-shelve books, journals and other library materials in their appropriate sections • To obtain material from and return it to the closed access areas/off site store as required • To input to stock management projects at all Library locations, both onsite and offsite • To collect and deliver books, journals etc to and from other University departments or external bodies or donors Other Duties • To support Library and University outreach activities including Open Days, Exhibitions, Pop-Ups etc • To carry out van driving duties as required • To ensure prompt and efficient delivery to and from the Library of all mail • To carry waste materials, packing materials etc to University refuse collection points • To support new service developments as appropriate, and to be proactive in identifying and suggesting possible service enhancements • Perform other duties as may be assigned by the University Librarian or designated line manager. Please note: This job description reflects the core activities of the role, and as the University and the post holder develop, there will inevitably be changes in the emphasis of duties. It is expected that the post holder will recognise this and adopt a flexible approach to work and skills development. Requirements for the role: The successful candidate will demonstrate the eligibility requirements below in terms of qualification, skills and experience. Essential Criteria: Qualifications • FETAC Level 5 Leaving Certificate or equivalent • Full clean driving licence Experience • Experience of working in a front-line customer service facing role • Experience of working in a team • Experience of addressing Health & Safety workplace issues • Experience of dealing with, and de-escalating, difficult or conflict situations Skills • Excellent customer service skills • Strong communication and interpersonal skills including during times of conflict or emergency • Ability to exercise mature judgement in difficult or tense situations • Physical ability to move furniture, boxes and trolleys, work with high shelving and comfortable with working in Basement, Offsite Stores, etc. • Familiarity with using basic IT including Microsoft word and e-mail Attributes • Commitment to customer service excellence • Strong delivery focus • Flexible and adaptable approach to change and work demands • Reliable and trustworthy • Commitment to working as part of a team • Positive attitude, energy and enthusiasm Desirable Criteria • Experience of working in a library setting The above criteria will be utilised to shortlist and select candidates for interview. Special Features of the Post: Library Stewards work primarily at the Main Library building on the University campus in Galway city, but are required at times to undertake duties at the adjacent Hardiman Research building, the Library’s offsite store on Snipe Avenue, and the Medical Library in the Clinical Sciences Institute on the grounds of the University College Hospital Galway The Library Steward role requires onsite working and is not suitable for hybrid or remote working. Library Stewards work 38.5 hours per week (or pro-rata if part-time) over a varying roster system as follows: Term time (usually early September to mid-December and early January to mid-May): 7 Day Roster, that covers 8.30 – 22.00 Monday to Friday; 8.30 – 17.30 on Saturday and 10.00 – 17.30 on Sunday. A shift allowance applies according to the roster in operation. The expected current pattern for the part-time, term time library steward is Friday: 08:30 -14:00; Saturday: 10:15 - 17:30; Sunday: 10:00 - 17:30. Salary: €37,118-€41,870 p.a. pro rata (applicable to new entrants effective from January, 2011)
IT Service Desk Administrator
Are you passionate about delivering exceptional customer service and meeting IT requirements? Aviva Ireland is seeking a dedicated IT Service Desk Administrator to join our team in our Galway Ballybrit Business Park office on a 12 month FTC. This role is crucial in providing IT support to our business users, ensuring their technology needs are met efficiently and effectively. The role may consist of, but not limited to working the Service Bar, Request Management, Desk-Side Engineering, Build and Distribution, Executive Customer Support and Event Support. Duties & Responsibilities:
Team Member
Costa Coffee requires a Team Member for our store in Oranmore. We are seeking candidates who are fully available through Monday to Sunday for the foreseeable. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Shift Runner
CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS? Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud… As a Shift Runner you will be “wingman” or woman to the Restaurant General Manager (RGM) . You’re an authentic brand ambassador who also happens to love our chicken and chips. Our Team Leaders have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks. You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it. We like to think of our people as the 12th secret ingredient of our famous recipe. It’s our ‘other’ SECRET. As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out WHO WE ARE Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC. It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too). OUR RESTAURANT CULTURE We do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do. That got you cluckin’ excited? Apply now - there might just be a seat for you at the Colonel’s table…
Assistant Store Manager
CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS? Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud… As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM) . You’re an authentic brand ambassador who also happens to love our chicken and chips. Our ARGM’s have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks. You’ll be empowered to partner with your RGM to run your restaurant like you own it. We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre. WHO WE ARE Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC. It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too). OUR RESTAURANT CULTURE We do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do. That got you cluckin’ excited? Apply now - there might just be a seat for you at the Colonel’s table…
