Jobs in Down
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Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Customer Service Advisor
Kickstart your career with Danske Bank as a Customer Service Advisor! Join Northern Ireland’s leading bank, where we're all about delivering top-notch service to personal and business customers through our friendly branches. Experience the best of both worlds: cutting-edge tech, mixed with local expertise and decision-making. Why you’ll want to work with us: Why choose us? We're proud to be ranked among the top ten best places to work in Northern Ireland. If you share our values and enthusiasm, you’ll shine in our Branch Banking teams! Be part of a team making waves and helping people, businesses, and society thrive. Here’s the scoop: As a Customer Service Advisor, you will handle customer’s day to day banking queries, assist with their digital questions, open new accounts, provide information on new products, manage customer meetings, make outreach calls and respond to secure mails.basically delivering that outstanding customer service we are famous for! Dive into endless career paths in Personal Banking. There’s room for everyone to grow here! Our custom training programme kicks off with new colleagues coming together for the first two weeks, followed by more training in a supportive environment. We’re a pretty cool place to work, with a fun and inclusive culture. We welcome talent from all backgrounds because it makes us stronger... our customers come from all walks of life, so our team should too! What are we looking for? We are looking for Customer Service Advisors for a number of our branches. If you have a passion for customer service, love working with enthusiastic, supportive team members and can communicate well then, we would love to hear from you. Our branch working hours are 9-5pm Mon-Fri and Saturday 9.45-3.15 (only if you live within 25 miles to 1 of the 4 shopping centre locations). Staff will work a maximum of 1 in 7 and get a full day off in lieu. Part-time applications will be considered (minimum 21 hours). What you'll bring… • Customer service experience preferably from retail, hospitality, or any customer-facing roles. • Top-notch communication and relationship skills. • A hunger to learn and adapt quickly. • No banking experience needed - just the drive to make a positive impact and be a Danske Bank ambassador. Awesome benefits for you: • Starting salary of £25,000. • Enjoy 22 days' leave plus 10 bank holidays. • Tailor your benefits: private medical care, extra holidays, and exclusive discounts. We offer flexible benefits centered on wellness, finances, and more, tailored to your needs. Need extra holidays or medical treatment? We’ve got free private medical care. Want to stretch your money further? Our Danske Discounts are perfect for you, with nonstop savings. Interested in gym memberships? We’ve got discounts. Plus, enjoy free breakfast on site! What branches are hiring? We’re hiring for our, Portadown, Banbridge, Newry and Armagh branches. Sounds good? Get applying! Hope to see you on the team! Please detail on your application which branch you’d prefer to be based in. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Candidates may be invited for Interviews, all of which will be in person Good luck!
Housing Support Worker, Older People
Housing Support Worker - Newry Location : Housing Support Team – Older People South - Newry Area - remote Salary: £24,533.6 per annum (£13.48 per hour) Contract: Permanent Work hours: 35 hours per week – Monday - Friday, various hours available Please note we do not offer sponsorship for these roles. BCM is actively recruiting for a Housing Support Worker to help those over the age of 55 to remain living independent at home. This role has a focus on supporting individuals with their housing and social care needs. Housing experience is not essential as full training will be provided on the job. We are a values led organisation. We look for individuals who embody integrity, compassion, respect and a person-centred approach. Our values are central to all that we do. This role will involve visiting service users in their own homes, with a caseload in Newry areas. You will have the support of your experienced colleagues and Manager to learn all aspects of the job. Please note this role does not involve personal care. If you are passionate about helping those in need, we would like to hear from you. Take a moment to watch this short video and get a glimpse into the incredible work of our team! Youtube: https://youtube.com/shorts/CeAMfw5p8bM?feature=share What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Call Handler
The Call Handler will provide a multifunctional service to the public and members of the police service by determining the response to emergency and non-emergency telephone calls. Call Handlers will offer advice and assistance to customers and log calls in accordance with local and national quality and performance standards. The Call Handler will attempt to resolve all calls where appropriate through telephone resolution by requesting relevant information from the caller to determine the most appropriate grading or response to the call.
Catering Assistant
Catering Assistant (term time) 16 hours per week £24,796 - £25,185 per annum, pro rata Bangor Campus ABOUT US Northern Ireland’s Further Education sector is a key driver of both economic and social inclusion. SERC as a college is a hub of innovation, collaboration and industry partnerships along with a strong community focus. We pride ourselves on delivering internationally recognised high-quality, industry-relevant courses, which equip our students with the skills necessary to grow and shape our economy and to transform their own lives in doing so. We are committed to continuous improvement and to fostering a supportive culture of creativity and inclusivity as a catalyst for success. If you are interested in being part of a dynamic and forward-thinking institution that helps benefit society and creates transformational opportunities for learners, SERC may have a role for you. The College offers a wide range of employee benefits, rewards and recognitions: 23 days annual leave + 12 public holidays (plus 7 additional annual leave days after 5 years’ service) Additional leave to supplement closures during Easter, July & Christmas. NILGOSC defined benefiter CARE pension scheme with employer contribution rate of 15.5%. Corporate healthcare cash plan scheme. Annual free health checks onsite. Access to College gym facilities free of charge along with reduced rate membership with a range of gyms. Mind Yourself health & wellbeing initiatives. Cycle to Work scheme. Teachers Credit Union. Access to hair, nail & beauty salons onsite. Continuous Professional Development opportunities via our dedicated Learning Academy We currently have a vacancy for a Catering Assistant (term time) JOB PURPOSE To provide support to the Catering section in particular the training kitchen and restaurant ESSENTIAL CRITERIA 1. Demonstrate experience in a customer focused catering environment 2. Demonstrate that you are an effective team player DESIRABLE CRITERIA 1. Hold a current Level 2 Food Safety qualification The above are minimum criteria. These may be enhanced at the discretion of the Selection Panel. For further information on the main duties and responsibilities and criteria for this role, please see attached Job Description.
Economic Engagement Executive
JOB PURPOSE The Business & Economic Engagement (BEE) Centre delivers on the College's strategic aim, "To be a valued partner in delivering outstanding support to local businesses and communities, supporting the local and regional economy.” The College recognises the importance of developing strong partnerships and working in collaboration with our local businesses and communities in delivering for our economy. The College will deliver on this objective by delivering against the following aims: • To stimulate business innovation and productivity through a range of business support services. • To improve the skills and employability of the local and regional workforce. • To work collaboratively and in partnership with key stakeholders to co-design and deliver training and employability solutions.” The BEE centre plays a major role in identifying and responding to the needs of local business and industry. It aims to help companies of all sizes to innovate, compete and grow through the provision of a unique mix of technical and business know–how, skills development and research and development services. The BEE team also works closely with local community groups and organisations to deliver support to those with barriers to entry into education, training and employment. This work with employers and communities, and other valued partners, ensures that SRC delivers the skills solutions needed to support local and regional economic growth. The BEE centre has three main pillars of support which are: Innovation and knowledge transfer Skills solutions for industry Community and inclusive workforce development The post-holder will work under the direction and guidance of either an Economic Engagement Manager, the Head of Business Skills & Economic Engagement, or a Project Manager to ensure an efficient and effective service, administrative and general support to the Business and Economic Engagement Team of the College. KEY RESPONSIBILITIES AND ACCOUNTABILITIES The successful candidate will be responsible for any or all of the following duties: Administrative & Operational Support • Provide comprehensive administrative and operational support to the BEE team across all projects and programmes. • Manage shared inboxes, correspondence, telephone and reception duties, acting as a key point of contact for internal and external stakeholders. • Coordinate meetings, diaries and hospitality arrangements, including minute-taking and follow-up actions. • Maintain effective record-keeping and filing systems, including SharePoint and BEE electronic systems. • Support managers with staff time and attendance, risk register updates and specialist projects. • Assist with procurement processes, raising requisitions on Agresso and liaising with Finance as required. Data Management, Systems & Reporting • Maintain accurate employer, client and learner records across CRM, MIS, funder and programme databases, including data cleansing and follow-up of outstanding enquiries. Responsibility for designated BEE systems will be allocated across the executive team as required. • Coordinate course administration, including course setup, applications, enrolments, attendance monitoring, withdrawals, transfers, cancellations and learner communications. • Support employer recruitment and programme delivery through research, database development and ongoing project/programme monitoring. • Prepare, update and submit reports, statistics, claims, timesheets, expenses and journals to support management oversight, audit and funding requirements. • Administer funder and examination processes, including participant data entry, milestone claims monitoring, liaison with funders, and learner registration for external exams. Stakeholder, Client & Learner Engagement • Deliver high quality customer service and act as a key point of contact for clients, learners, employers, stakeholders and College staff. • Prepare learner and stakeholder communications, including course updates, cancellations and supporting engagement materials. • Support and coordinate BEE business engagement activities and events, including conferences, webinars, open days and information sessions. This will include all pre-event marketing and recruitment activities, support for during event as well as post event evaluation. • Assist with employer outreach and recruitment activity, including cold-calling, telemarketing and direct marketing campaigns. Marketing, Communications & Promotion • Conduct research as required and build new client databases to aid the recruitment to BEE programmes. • Maintain and update BEE marketing content, including website pages and core literature, in liaison with the College Marketing team. • Plan and deliver digital and direct marketing activity, including social media campaigns, ezines and mailshots, to support programme recruitment. (Marketing duties will be required across the entire BEE department.) • Collate and prepare promotional materials and supporting documentation for publications, funding bids, tenders and applications. General • Participate in the enrolment cover rota, as required. • Be required to undertake work outside normal working hours on occasions. • Provide reports, written and oral, as required. • Ensure that all documentation and authorisation procedures are adhered to. Conditions • Promote the College positively at all times. • Abide by all College procedures and ensure these are implemented in area of responsibility. • Within the context of the post, ensure full compliance with College health and safety requirements. • Within the context of the post, ensure full compliance with College equality requirements. • Any other duties appropriate to the grade and post, as assigned. The location of the post will reflect the needs of the College and may be changed subject to the requirements of the College. Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed as required. It is anticipated that the post-holder will be required to adopt a flexible approach to the duties and responsibilities as outlined in this Job Description. This is a description of the job as it is at present constituted. It is the practice of the College to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussions between the post holder and the line manager. It is the College’s aim to reach agreement to reasonable changes following consultation with the post holder. Personnel Specification Applicants must as a minimum, meet all of the essential eligibility criteria listed below. Eligibility Criteria Essential A Level 4 qualification (or higher) in any subject area. A pass grade at GCSE Level in English Language or Essential Skills Level 2 in Literacy or an equivalent qualification. A pass grade at GCSE Level in Mathematics or Essential Skills Level 2 in Numeracy or NICATS Access Math’s Modules or an equivalent qualification. A minimum of one year’s experience (within the last three years) in two or more of the following areas: • Telesales • PR • Client relationship management • Customer Service • Social media for business • Digital marketing • Event management. Two years’ relevant administrative experience (within the last five years) in a busy modern office. A working knowledge of a range of software packages including Microsoft Office suite. Desirable Experience of administrative processes in the Further Education and/or Schools sector. Other Essential Criteria The role may entail travel between sites, and you are required to demonstrate how you are able to meet this requirement, e.g., whether you hold a full (i.e.) not provisional, current driving licence which enables you to drive in Northern Ireland, and a car for official business, or have access to a form of transport which will enable you to meet the requirements of the post.
Apprenticeship Manager
The post-holder will be required to identify, plan, organise, direct and control a diverse range of programmes to meet contractual requirements and apprenticeship opportunities for faculties as required. This will include managing the administration of the Department for the Economy (DfE) Operational Requirements (ORs) and associated administrative activities through the Training and Management System (TAMS). The post-holder will be responsible for processes across the College to ensure the effective delivery of a range of apprenticeship opportunities for students and employers. The post-holder will be required to represent the College in working groups with other relevant organisations as necessary. This will involve management of staff and all administrative processes associated with the following areas: L2/L3 Apprenticeship Contracts Higher Level Apprenticeships Training contracts with external organisations This is a full time permanent position within the College. Closing date for applications is Friday 30th October 2026 at 12noon. Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
Senior Technician Demonstrator
The introduction of a Senior technician into the Faculty of Building Technology and Engineering, will promote sustained skills development for learners, create additional opportunities for staff to reskill and upskill and to provide more efficient and effective reporting systems and processes. This role will provide assistance, technical and administrative support to the BUTE Operations Managers and related services, ensuring that the faculty curriculum and resources are maintained to a high standard to meet the needs of students and staff in line with the College Development Plan and with Health and Safety Legislation. Training will be provided for these roles and there will be a requirement for each Senior technician to upskill in emerging technologies in the relevant area. This is a full time temporary position within the College for one year with a view to permanancy without further advertisement. Closing date for applications is Friday 30th October 2026 at 12noon. Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
Work Based Learning And Employability Manager
The post‑holder will lead, manage, and shape the College’s Work Based Learning and Employability provision across Traineeships, Further Education (FE) and Apprenticeships. The role is focused on helping learners gain real, meaningful experience of the workplace and develop the skills, confidence, and behaviours they need to move into employment, apprenticeships, or further study. The role involves leading the development and implementation of the College new Connect and Employ Hub, the Skills Passport and a suite of employability programmes and work placement activity around this. The post‑holder will ensure that all employability and work‑based learning activity meets organisational requirements, funding and regulatory standards, and quality benchmarks while supporting learners to progress into positive destinations. The role also includes the day to day management of the team of Industry Liaison Executives as well as collaboration with a range of curriculum colleagues and work placement providers. This is a full time permanent position within the College. Closing date for applications is Friday 30th October 2026 at 12noon. Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
Quality And Performance Manager
The Quality & Performance Manager will play a key role in embedding, implementing, and maintaining the quality standards associated with the College’s Apprenticeship and Work‑Based Learning (WBL) provision. The postholder will support the monitoring and reporting of performance against Apprenticeship contract requirements, ensuring full compliance with operational requirements, data standards, and internal quality processes. Working collaboratively with curriculum teams, MIS, employer engagement, and other support departments, the postholder will provide high‑quality data insights, manage compliance activity, and contribute to continuous improvement across the student lifecycle. The role will ensure that all learner journeys, documentation, and performance data meet the expectations of internal stakeholders, external regulators, and funding bodies. This is a full time permanent position within the College. Closing date for applications is Friday 30th October 2026 at 12noon. Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
