Jobs in Clare
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Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is: ✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Social Worker with Older People
Clarecare is a professional accredited social enterprise with charitable status, providing a range of person-centred social services to individuals and families in County Clare for over 55 years. Current services include Family Support, Older Person Services and Bushypark Residential Addiction Treatment Centre. Clarecare’s headquarters are based in Ennis with local offices in Bushypark, Shannon, Kilrush, Killaloe and Ennistymon. Our Mission: is to provide person-centred services to individuals and families within our communities. Our Vision: is to be the trusted quality care provider within our communities by supporting individuals and families to reach their full potential. Our Core Values: • Collaborate • Accountability • Respect • Empathy • Trust JOB DESCRIPTION TITLE: Social Worker with Older People – Killaloe (Full-time, Permanent Post) SOCIAL WORKER SERVICE WITH OLDER PEOPLE: In 1999, based on emerging needs, Clarecare developed a Community based Social Work service. The Clarecare Social Work service with Older People is a person-centred service available to older people age 65+ living in Co Clare. Funded by the HSE, Clarecare’s Social Work Service with Older People provides individual support to older people who are experiencing challenges in their lives under the three main categories of community supports, future care and family issues. The Social Worker with Older People service is part of a range of Clarecare services for older people which includes home care and day centres across Co. Clare. The social work with older people service has now 2 posts and the two Social Workers work closely together to provide a consistent service across the county. Clarecare Social Workers are linked to the HSE Primary Care Team multi-disciplinary structure and work closely with the HSE Public Health Nurse services. Social Work meetings with an older person take place in a variety of settings including: the person’s own home, hospitals, nursing homes, health centres and Clarecare Day Care Centres. ROLE: To provide a community based Social Work service to people aged 65 and over who are experiencing difficulties in their lives. JOB RELATIONS: The Social Worker with Older People role currently reports to the CEO or designate under the Clarecare Older Persons Services. This reporting structure may be subject to change. JOB LOCATION: The position offered is based in Clarecare, Hill Road, Killaloe, Co. Clare and is an on-site role. Clarecare Centre location may change based on operational/service requirements. The successful candidate will be covering cases based on Service requirements for clients in the East Clare region and hinterland as allocated by the CEO or designate. Flexibility and willingness to travel is required. You will be required to use your private car to travel for work purposes and provide indemnity to Clarecare on your private motor insurance policy. DAYS/HOURS OF WORK: This is a full-time permanent on-site position (subject to 6 months’ probation) for 5 days per week i.e. Monday to Friday inclusive. Remote/Hybrid working does not apply. Hours of Work: 9.30 a.m. to 5.00 p.m. (inclusive of 30 mins paid lunch break). This job occasionally requires flexibility regarding work days/work hours based on service/operational requirements. ANNUAL LEAVE ENTITLEMENT: Yearly Annual Leave entitlement for this 5 days per week, full-time permanent role is 26 days per annum excluding Public Holiday entitlement. RESPONSIBILITIES OF THE POSITION: General Responsibilities: NOTE: The foregoing contains an outline of the main duties and cannot be complete. Tasks may arise which may not appear to fall within this job description. You will be required to respond flexibly when adhoc tasks arise which are not specifically covered in this job description. This includes additional duties which may arise from an operational perspective or from future legislation affecting the Charities sector.
Installation Manager
Description Due to continued growth and an increase in available contracts, we are very pleased to be resourcing a Installation Manager for our Smart Energy Services business unit. Please note that travel is an essential component of this role. The role covers the management of energy efficient home upgrades including and not limited to external home insulation, plumbing, windows, and loft insulation teams. The successful incumbent must have a home energy background, and installation experience would also prove beneficial. Experience managing direct employees and sub-contractors, as well as sourcing suitably qualified sub-contractors, is essential for a successful placement. Training in other aspects of the role will be provided. This is an excellent opportunity to join and ultimately represent a rapidly expanding company. Package: Competitive Salary Emphasis on career development Voluntary Pension available on completion of probation Sick pay after completion of probation Employee Assistance Programme Life Assurance Health Insurance Discount TLI Group are an equal opportunities employer. Key Responsibilities • Control the planned work schedule and provide the SAP's (Standard Operating Procedures) to all subcontractors and direct workforce; confirm their understanding; monitor all works to ensure they are completed to the required standard. • Undertake regular work quality checks and audits on all teams and advise as appropriate. • Raise any issues which may adversely affect compliance and amend for re-approval if required. • Undertake any remaining minor remedial work necessary to ensure customer satisfaction. • Source and evaluate sub-contractors, and participate when required, in interviewing for additional resources. • Have a mentoring and training approach to work with your employees to improve the quality of their output. • Complete or supervise the completion of all relevant paperwork correctly and to a high standard, and submit to the relevant departments or the client/s. • Adhere to any reasonable work instructions given either verbally or electronically by the TLI Group management team or representatives of the Client. • Have a flexible approach to working hours to encourage contact from clients and employees within reason. • To ensure that all TLI Group employees and sub-contractors under your remit are professional and courteous in their dealings with each other, the clients and members of the public. • To follow all HR processes carefully and thoughtfully, and to engage with HR when required so as to ensure that employees are treated fairly and positively in all aspects of their work. • Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others. • Assume responsibility for the property, materials, tools and equipment of TLI Group, TLI clients or members of the public affected by the installations, and ensure that employees are suitable trained in this regard. • Attend relevant training courses and briefings as and when requested. • Any other reasonable work-related duties as requested by the TLI Group Management team. Qualifications & Skills 3-5 years of recent relevant experience; Knowledge of domestic energy upgrade installations; Knowledge of external wall insulation would be advantageous; Suitable qualification (e.g. renewable energy, engineering or architectural) would be beneficial; Safe Pass; Full drivers license; Able to travel as duties require; Strong organisational & communication skills; Excellent computer proficiency in MS Office; Initiative, self-motivation, loyalty and a strong work ethic; A team player who will bring value and energy to the company and be rewarded in return. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Mobile Fleet Mechanic
Description The individual for this role is responsible for the safe delivery of TLI Groups’ in-house fleet services, promoting best practices & working with other mechanics and apprentices to be the best they can be in line with the company mission, vision and values We are seeking a skilled mechanic to join our team and maintain our vehicles, ranging from LGV to HGVs, plant and trailers. As a fleet mechanic, you will be responsible for maintaining and repairing our commercial fleet, HGVs and plant, this is a hands-on position that requires good mechanical and technical skills and the ability to work independently. This is a mobile role, servicing and maintaining TLI vehicles on site, it will include travelling to various locations in both Ireland and Northern Ireland. Over nights are required so flexibility is essential. This position comes with a new fully equipped van / tools /phone. We are offering full time position in a growing company that is investing substantially in new equipment and staff training Key Responsibilities • Work closely with other mechanics providing them with knowledge of all aspects of our fleet • Review and ensure all jobs cards are completed correctly, with detail and to a high standard. • Complete your own job/maintenance cards to a high standard and compile list of parts & labour that are used when carrying out tasks to an asset. • Ensure all relevant paperwork is carried out to high standards i.e. DRSA. • Attend breakdowns promptly to minimise downtime. • Ensure all relevant PPE is worn when in all TLI Group compound yards and sites • Any other reasonable work-related tasks. • Ensure all work areas are cleaned as you go, equipment is clean and tidy. Qualifications & Skills Technical qualification in Motor vehicle Engineering or Agricultural Mechanical Engineering or Heavy Mechanical Engineering or time served mechanic · Suitable qualifications and experience in the maintenance and repair of same. HGV or plant mechanic Fleet or mobile mechanic Experience in hydraulics would be a good advantage Full drivers licence HGV licence would be an advantage Knowledge Basic numeracy and literacy Skills · Reasonable standard of written and verbal communications skills and have excellent interpersonal skills Ability to work with minimum supervision Ability to work within a team Attitudes Committed to TLI Company Mission, Vision and Values and Business Objectives Positive and flexible approach Professional; Honesty and Integrity CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Construction Manager
Description As part of the growing Substation Electrical Team here at TLI Group we are seeking a Construction Manager to join the team to work on recently awarded works associated with a number of Substation Electrical projects. This is a hybrid role. Home/office working with site visits as required on a project basis. The role is ideally suited to an electrical supervisor with MV / HV experience who is keen to further their career. Package: Competitive Rates of Pay. 22 Days Annual Leave. Sick pay after completion of probation. Employee Referral Scheme Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Discount Participate in our monthly HSQE & Driving Performance Awards. Standard industry training provided. Key Responsibilities The post holder for this role is responsible for the safe delivery of TLI Group Substations Build strategy in line with the company mission, vision and values. Operational Responsibilities • Ensure client orders are managed, prioritised and actioned in an efficient manner • Oversee the allocation of resources to ensure completion of all relevant works and liaise with relevant managers to expedite works where necessary • Set accurate client expectations in relation to orders and turnaround times, ensuring excellent levels of communication with the client at all times • Monitor crew and sub-contractors allocations and ensure leave, absence or training requirements are included • Management of overheads/order costings to ensure all works are financially viable • Focus on continuous improvement to ensure the highest levels of efficiency and productivity throughout the project, with a key focus on lessons learnt etc. • Performance management of crews and wider Construction team Crew Management Responsibilities • Mentor; Lead; Coach; Grow and develop your direct Teams • Management of Sub-Contractor and Direct Crews ensuring continual improvement • Sickness reporting, behaviour, holiday capture and absence management • Ensure TLI Group crews have approved Permit to work on all the relevant infrastructure • Resource allocation and tracking of hours worked, bill of materials and resource allocation to assist with project management and commercial decisions • Carry out performance management appraisals for all direct reports • Ensure accidents and incidents are investigated and reported in a timely manner • Ensuring that delegated work is correctly planned, resourced, executed in accordance with client specifications standards, agreed work methodology, relevant legislation, technical, safety and environmental standards Quality Management Responsibilities • Completing Quality Audits and proving forms back to the Quality, Environmental & Customer Complaints Coordinator • Developing and ensuring Standard Operating Procedures (SOP’s) are in place and up to date • Develop job aids identify minimum requirements for work types and materials on site • Identify reoccurring issues/deviations from site works to enable further development of project processes with an overall view to continuous improvement • Manage relevant client KPIs, generate reports and ensure all client targets are reached and surpassed on an ongoing basis General Responsibilities • Implementation of the TLI Safety Charter and Life Saving Rules • Implementation of the Quality and Environmental Project Plan • Demonstrate active listening skills with customers and internal teams • Show personal accountability and result oriented behaviour always Qualifications & Skills Qualifications Recognised academic training such as a Degree or Trade Qualifications Electrical trade background with a desire to further your career. Knowledge Knowledge of PSDP/PSCS Previous QA/QC experience. High level of standards with work supervised. Evidence of several consistent successes within the utilities sector. Experience within the role of Document Controller Proficient in MS Project Proficient use and knowledge of software such as MS Word, Excel, Outlook and Project Preferable > 5 Years’ experience managing substation electrical Installations from MV-110 kV. > 5 Years’ experience working in a utility environment Knowledge of HV Safety Rules Skills Experience in people and line leadership Developed client facing skills with a client orientated approach Commercially astute Ability to work with minimum supervision & Ability to work within a team Excellent Communication, Interpersonal, Organisational & Planning Skills Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload Attention to Detail, Communication & Social Skills Problem assessment, Creative problem solving, Interpersonal skills, Leadership abilities, Teambuilding and supervision, Oral and written communication skills Report and document preparation, Records management, Inventory management, Time management, Scheduling, Decision making, Prioritisation, Planning, Detail oriented CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Support Worker
We are hiring a Support Worker in Scariff, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Support Worker Contract: Permanent Part-Time 60/78 (30 hours per week) Location: Scariff, Co. Clare The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. Some of our benefits: · Competitive Rates of Pay (€32,699 - €45,984 pro-rata - HSE Pay Scales) · 22 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: Wednesday 4th of December 2024 The Brothers of Charity Services Ireland is an Equal Opportunities Employer Attachments
Assistant Store Manager
About the Role As an Assistant Store Manager at Claires, you will support your Store Manager with the following; Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Staff Officer
THE COMPETITION Clare County Council is currently inviting applications from suitably qualified persons for the above competition. Clare County Council will, following the interview process, form a panel for the post of Senior Staff Officer from which future relevant vacancies may be filled subject to sanction approval from the Department of Housing, Local Government and Heritage. Positions will be offered in order of merit as per the panel. This panel will exist for 12 months and may be extended for a further period of 6-12 months at the discretion of the Chief Executive. Suitably qualified persons are invited to apply for the following panel(s): • Panel A (Confined to Local Authority Sector) will comprise of successful applicants, in order of merit, from within the Local Authority Sector only, i.e., candidates serving in a Local Authority or Regional Assembly (where applicable). • Panel B (Open Competition) will comprise of all successful applicants, in order of merit, and may include candidates serving in a Local Authority, Regional Assembly and external candidates. • Panel C (Confined to Clare County Council) will comprise ofsuccessful applicants, in order of merit, from within Clare County Council only. JOB DESCRIPTION The Senior Staff Officer is a middle management position within the local authority and is assigned responsibility for managing the performance of a section / department and handling an area of the local authority’s activities. The administrative structure ranges from the entry grade of Clerical Officer, through to Assistant Staff Officer, Staff Officer, Senior Staff Officer, and Administrative Officer. A Senior Staff Officer will generally work under the direction and management of an Administrative Officer or analogous grade. A Senior Staff Officer’s operational duty may include the day to day running of a section, the supervision and management of staff within the section, the planning, allocation and prioritisation of work and the reporting of progress of work at staff management meetings. Other duties may include representing their Department or the Council on various committees and contributing through the business planning process. The Senior Staff Officer will be expected to use initiative and work to a high standard and will be required to operate the Council’s existing and future IT systems as part of their work. The Senior Staff Officer role requires excellent administrative, employee management (including performance and development management), interpersonal, communication and other particular skills and expertise depending on assignment ESSENTIAL SKILLS & EXPERIENCE FOR THE ROLE The ideal candidate for the position shall: • Managing people (performance and development management) • Financial management and budget preparation • Communicating effectively across different levels within an organisation • Problem solving • Decision making • Project management • Stakeholder networking and engagement • Administration and report writing • Dealing effectively with conflicting demands • Working under pressure to tight deadlines • Adapting to change • Acting on own initiative • Maintaining confidentiality • Operation of ICT systems and standard office software packages • Health & Safety Management DUTIES The duties to be assigned include the following although this list is not exhaustive and may be reviewed from time to time as organisational needs require. The duties will include but will not be limited to the following: • To be responsible for the supervision of a section or function within the Council. • To support the Administrative Officer to ensure the section or department work programmes are implemented to deliver on the Council’s Corporate Plan and operational plans. • To support the Administrative Officer to communicate, implement and manage all change management initiatives within the relevant area of responsibility. • To supervise employees in supporting roles up to the position/grade of Staff Officer (Grade V) or analogous grades, including assigning duties and workload. • To provide on-going support to employees in the department or section, including handling day to day problems and identifying training and development requirements as appropriate. • To ensure full compliance with all organisational policies and procedures including grievance and disciplinary, performance management and attendance management. • To communicate and liaise effectively with employees, supervisors and managers in other sections, senior managers and customers in relation to operational matters for their section. • To prepare budgets and ensure that work programmes are implemented within allocated budgets. To identify opportunities for improvements in the service delivery within the relevant area of responsibility and to use key performance indicators or other performance indicators effectively as appropriate. • To compile, prepare and present reports as necessary, including the preparation of reports or letters which may be sensitive and/or confidential in nature. • To support the implementation of good practices with transparent reporting and communications to deliver accountable services in the department or section. • To provide assistance in the understanding and interpretation of the Council’s policies and procedures to employees in their area of responsibility and to customers as appropriate. • To carry out duties in a manner that enhances public trust and confidence and ensures impartial decision making. • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate. • To support the Council and Municipal District operations. • To carry out duties in a politically neutral manner, with a clear understanding of the political reality and context of the local authority. • To provide specialist administrative assistance and support in the delivery of projects asrequired. • To support the Administrative Officer in the management and implementation of Health and Safety for the section or department. • Deputise for line manager when required. • To comply with all requirements of PMDS operated in Clare County Council. • Undertake any other duties of a similar level and responsibilities as may be required from time to time. COMPETENCIES FOR THE POST OF SENIOR STAFF OFFICER Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing and/or interview processes will be based primarily on the information provided by candidates in the application form: Please provide a detailed and accurate account of your relevant qualifications and detailed Employment Record/work experience in your application. Please also demonstrate sufficient evidence of the competencies required for this position in your application. Shortlisting exercise may be undertaken depending on the volume of applications submitted. MANAGEMENT AND CHANGE • Ability to translate the corporate policies and strategies into operational plans and outputs • Clear understanding of political reality and context of the local authority • Embeds good governance practices into day-to-day activities, practices, and processes • Develops and maintains positive and beneficial relationships with relevant interests. • Ability to sustain a positive image and profile of the local authority DELIVERING RESULTS • Acts decisively and makes timely, informed, and effective decisions • Contribute to operational and develop team plans in line with corporate goals, operational objectives, and available resources • Establishes high quality service and customer care standards • Ability to manage the allocation, use and evaluation of resourcesto ensure they are used effectively to deliver on operational plans • Ability to drive and promote reduction in costs and minimisation of waste PERFORMANCE THROUGH PEOPLE • Ability to effectively manage performance • Ability to build and lead a positive, diverse, and productive section / unit or team effectively • Ability to empower and encourage people to deliver their part of the operational plan • Ability to recognise the value of and requirement to communicate effectively • Demonstrate good interpersonal skills • Demonstrates effective verbal and written communication skills PERSONAL EFFECTIVENESS • Initiative and creativity • Enthusiasm and positivity about the role • Resilience and Personal Well-Being • Personal Motivation • Commitment to integrity & good public service values • Understanding the structures and environment within which the local authority sector operates and the role of a Senior Staff Officer in this context • Knowledge of current local government issues and strategic direction of local government ESSENTIAL CRITERIA 1. Character Candidates shall be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience, etc. Each candidate must, on the latest date for receipt of completed application forms - (a) have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, AND (b) have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), OR have obtained a comparable standard in an equivalent examination, OR hold a third level qualification of at least degree standard, have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control ofstaff. Failure to upload proof of essential educational qualifications in your application form will deem you ineligible for this competition. *Non-Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document 4. Age Each candidate must be under 70 years of age on the latest date for receipt of completed Application Forms for the office if they are deemed not to be new entrants to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. However, the age restriction of 70 years does not apply to "new entrants" to the Public Service as defined by the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 5. Citizenship: Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Starting pay for new entrants to the sector will be at the minimum of the scale. The current salary scale applicable to the post is €55,641 - €56,969 - €58,586 - €61,629 - €63,447 – LSI 1 €65,706 – LSI 2 €67,977 (October 2024)
Retail Assistant
Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. Because you matter People are at the heart of what we do, so it’s essential that we provide you with the right environment to perform at your very best. We offer benefits that put you first: • Salary: we offer a competitive salary €12.70 per hour plus premium Sunday rate • Balance: Enjoy flexibility with accommodating shifts • Pension: Secure your future with our generous pension scheme • Discounts: Use your in-store employee discount across our fabulous range • Support: Explore our well-being initiatives and employee assistance programme. • Holiday: Enjoy generous holidays, based on your hours • Opportunity to progress your career internationally What will I be doing? As a Retail Assistant, you’ll be making our customer’s day, every day. Here’s what this looks like in action: • Providing customers with an amazing experience as you help them with things like sizes or styles, purchases, or returns • Setting up a good-looking shop floor with full shelves, tidy fitting rooms and all the latest fashions, as well as keeping a tidy and well-organised stockroom • Delivering a fast, friendly, efficient experience at till points, processing queries, voids, and returns. • Receiving, unpacking and checking off new deliveries. Getting our products on to the shop floor and ensuring they’re all correctly priced - all while making sure everything meets our high standards Who you are: We love to delight our customers with amazing in store experiences and that starts with you! Here’s what we need: • You’re passionate about people and creating those amazing experiences • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed • You’ve got good organisational skills and attention to detail • You’re a team player with high levels of motivation, a positive attitude and willingness to learn • You’re interested in fashion and the latest looks • Ideally, you’ve got some experience working within a busy retail environment To join us, apply today! Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. #LI-DNI
Tour Leader
The role of a Back-Roads Touring Tour Leader Our Tour Leaders play a pivotal role in ensuring the seamless operation of our tours, overseeing every detail and guiding the experience while working remote on the road. This involves: A genuine passion for Ireland- You should have a passion for learning and a drive to continuously grow and expand your knowledge. Provide engaging, in-depth commentary on destinations, routes, experiences, local life, and everything seen along the way. Oversee tour-related paperwork, manage expenditures, and ensure accurate completion of accounting and administrative tasks. Lead exciting group activities and foster a vibrant, social atmosphere within the group. Engage daily with various suppliers to ensure smooth tour operations. Prioritise group safety and enjoyment, acting as the first point of contact in case of incidents or crises. Embrace the significant responsibility of being directly accountable for the tour's successful execution. What we look for in our Tour Leaders Our Tour Leaders are the heartbeat of our brand and personify what we want to achieve as a business. Our Tour Leaders: Bring in-depth local knowledge of the destinations where you would lead tours, combined with a genuine passion for the places and cultures we explore. Prioritise safety every day to ensure smooth and secure experiences for our guests.# Are highly organised with the ability to plan ahead and anticipate needs. Possess exceptional problem-solving skills to handle diverse and sometimes challenging situations. Embrace challenges with enthusiasm, knowing that every day on the job brings new and exciting experiences. Exhibit a positive attitude and maintain a professional demeanour in all interactions. Demonstrate excellent customer service and strong interpersonal skills, making every guest feel valued. Effectively manage customer expectations, ensuring satisfaction at every step of the journey. Thrive both independently and as part of a team, working closely with drivers, local suppliers, guides, and our Operations Team to contribute to the bigger picture. Proficiency in the local language is highly recommended, though fluency isn't always required. We welcome applications from all backgrounds, particularly those with previous experience as a Tour Leader or transferable skills that align with what we expect from our Tour Leaders on the road. Eligibility To join Back-Roads Touring, you must be eligible to work in the destinations we visit. This may include: A UK and/or European Passport; UK Right of Abode/Residency; or UK Ancestry or other Working Visa Requirements To apply, you must have the following: Availability from April until September (which are our busiest months) Tour Leading experience (advantageous but not essential) Confidence in public speaking Familiarity with Microsoft Excel & SharePoint (preferred) Benefits of Being a Back-Roads Tour Leader Share your passion for travel and culture with enthusiastic guests. Create unforgettable, life-changing experiences for customers. Be part of an award-winning On-Road team of travel experts. Deliver premium, high-end tour experiences on the road. Enjoy a competitive salary along with an excellent expense package. Immerse yourself in local accommodations, meals, and experiences alongside customers. Benefit from mentorship by experienced Tour Leaders and support from our Operations Team. Receive comprehensive training, including On-Road practice, city tours, and interactive classroom sessions. Global Touring Values Our values aren’t just words on a page. They’re the backbone; the steering wheel; the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient combines to achieve the rich consistency fueling the soul of Global Touring. Stay Curious We are natural born explorers. Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes. We’re excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo. Value ideas over hierarchy. Have the courage to take risks. Don’t let perfection prevent growth. Choose Transparency We take the right way, not the easy way. We’re straight up even through the toughest conversations; tackling challenges head-on and with integrity. Honour commitments. Communicate with clarity. And build relationships based on mutual respect. Forget hidden agendas, we treat everyone fairly – despite a preference for instant coffee. Don’t pass the buck If we do it, we do it well. We are empowered to make decisions based on data and experience – holding each other accountable along the way. Spare the excuses. Be fearless in the pursuit of results. And take responsibility – even when no one’s looking. There will be bumps in the road; that’s ok. We own our mistakes and learn from the challenges as well as the successes. Together we go further Across oceans and office desks, it’s more than a love for travel that keeps us connected. There are no silos here; we are each other’s toughest critics and loudest supporters – especially around the ping pong table. People with diverse backgrounds, different identities and varied experiences make our company exceptional. We embrace alternate perspectives, recognise each other’s strengths and champion collective genius.
