Jobs in Antrim
Sort by: relevance | dateSafety & Security Manager
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 7 JOB PURPOSE: To take the day-to-day lead role in advising and guiding the Housing Executive in the prevention of and response to abusive behaviours towards staff, working in partnership with key stakeholders. REQUIREMENTS: 1. A) Possess a degree or equivalent level qualification (Level 6*). or B) Can demonstrate at least 5 years’ relevant experience and can demonstrate evidence of equivalent continuing professional development of experiential learning. *Refer to Qualifications Framework for equivalencies. It will be the responsibility of the applicant to demonstrate equivalency APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Energy Advisor
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: The Energy Advisor will provide a telephone and outreach service engaging with customers, to enable, empower and inform them on energy efficiency. To give customers impartial advice and information on energy efficiency e.g. home water heating and consumption, renewable energy and low carbon transportation options. The role will involve either working as part of the Customer Service function, managing all customer energy query types in line with Service Level Agreements and Key Performance Indicators, or in the Outreach Service, providing advice by attending events, or giving presentations in schools and in at community advice sessions. REQUIREMENTS: 1. Either A) Possess a minimum of a BTEC Higher or equivalent (Level 4*) of qualification OR B) Can demonstrate at least two years relevant customer service experience with evidence of training / learning in energy advice matters. (Please include dates) *Refer to Qualifications Framework for equivalencies APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Customer Services Unit Advisor
Key Responsibilities This will include the delivery of a range of services including, but not limited to: 1. Responding in a timely and professional manner to customer contact using a range of communication methods. 2. Recording repairs for customers from various means of contact e.g. phone, counter and web reporting. 3. Communicating with customers to understand their query and accurately recording the priority of a wide range of maintenance and heating repairs. 4. Liaising with a wide range of internal and external stakeholders (contractors, maintenance departments, housing, grounds maintenance, Housing Executive tenants). 5. Using a wide range of computer packages to record, manage and retrieve information, for example IT systems to accurately record repairs. 6. Implementing/advising on policies and procedures including response maintenance and other business areas where required. 7. Take an active and positive role within the team, working together to meet business objectives. 8. Monitoring and escalating maintenance performance issues to CSU Supervisor and CSU Manager where appropriate. 9. Recording grounds maintenance repairs and booking appointments for grounds maintenance inspections. 10. Arranging gas and other required Health and Safety checks by appointment. 11. Carrying out customer surveys when requested. In addition to the main duties detailed above, the post holder may also be expected to carry out other specific duties relevant to the Customer Services Unit in which they successfully obtain a post. Examples of such duties may include but are not limited to: 12. Providing support to the public counter when required. 13. Providing administrative support to Income Collection Units as required. 14. Attending business meetings to support CSU management as necessary. 15. Triaging homeless applicants, accurately recording information and passing this to the appropriate staff member. 16. Providing support to the telephony unit as required. General 17. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management, when required. 18. To ensure continued and effective working relationships with key internal and external stakeholders. 19. To promote continuous service improvement by working with customers and other Agencies to improve service delivery. 20. To represent the CSU team as required and provide support and cover for the other team members as and when required. 21. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 22. To adhere to the core values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 23. To direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. 24. To participate and/or facilitate working groups, committees and other internal forums as required. 25. To undertake any duties deemed appropriate to the achievement of the purpose and function of the post in order to ensure team resilience and meet organisational need. 26. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 27. To analyse and solve technical problems by investigating potential solutions working both individually and as part of a team. 28. To manage their own performance and be flexible and responsive to change. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills and Experience 1. Possess five GCSEs or equivalent qualification plus at least one year’s customer service experience. Or Can demonstrate at least 2 years’ customer service experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training. Knowledge, Skills and Experience (continued) 2. Experience in using a range of computer packages including Word, Excel, Outlook, etc. Knowledge, Skills and Experience (continued) 3. Experience in dealing appropriately with customers in a challenging environment (to be assessed at interview) 4. Applicants must demonstrate (to be assessed at interview) • Ability to actively listen • Attention to detail and organisational skills • Knowledge of a service or product • Ability to work as part of a team • Conflict resolution skills Location* All of our employees are assigned a base location, which for this role will be the Housing Centre, 2 Adelaide Street, Belfast, BT2 8PB. The role includes regular travel throughout NI. Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December, and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions. Other Benefits There are many benefits of working for the Housing Executive including: • Learning and development opportunities • Flexible working and family friendly policies • Volunteering and fundraising policy • Cycle to Work Scheme • Onsite Occupational Health services which includes flu jabs and complementary Fitech health and wellbeing assessments • Inspire Workplaces – providing free, confidential counselling and support to employees 24/7 • Corporate gym membership, fitness classes and access to our inhouse gyms available at Housing Centre, Belfast and Marlborough House, Craigavon. Pre-Employment Checks Appointment is subject to; (i) A satisfactory medical declaration. (ii) Receipt of satisfactory references. References will only be sought as part of a pre-employment check prior to appointment. One reference must be a current employer or, if not currently employed, the most recent employer who would have knowledge of the successful candidate in a working environment. Candidates must be specific when providing address/contact details for referees. (iii) A satisfactory Access NI Basic Disclosure Check through a Responsible Body. Please note that a criminal conviction does not necessarily debar any applicant from obtaining employment. (iv) Providing the required documentation to satisfy the essential criteria i.e. proof of qualifications. It is important to note that if you do not provide the requested documentation you will not be able to take up post. (v) Documentation Checks for the Prevention of Illegal Working - It is your responsibility to demonstrate you are entitled to work in the United Kingdom. If you are unable to produce the relevant documents, or the documents are not satisfactory, the offer of employment may be withdrawn. You will be required to produce original documents to verify your identity, one of which must be photographic identification. Canvassing Canvassing, in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate.
Graduate Buyer
Graduate Buyer (Job Ref: 25N/GBNR) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Graduate Buyer within our Purchasing Department. This application process take no more than 1 minute. What does this team do? Our purchasing department plays a vital role in ensuring the success of Randox Group, through sourcing and acquiring variety of goods required to ensure positive outcome to our clients and customers. They do this by undertaking efficient acquisition and procurement of goods and services. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. This is an office-based position. Contract Offered: Full-time, Permanent. Working Hours/Flexibility: 40 hours per week. Monday to Thursday 4x9Hrs, with half day Friday (4hrs). (Department capacity pending) What does the role involve? This role is tasked with the buying operations within the purchasing department, ensuring that all orders are placed and received on time in accordance with stand procedures and departmental requirements. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This application process take no more than 1 minute. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Technician
Do you have the skills to effectively diagnose a range of mechanical issues and carry out effective repairs accordingly? Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction? The Ideal person will have / be: If you think you can demonstrate these skills then please click the Apply button and if successful we can offer an outstanding career opportunity.
Wheel Preparation Operative
Are you a committed individual who pays attention to detail? Do you have good communication skills and able to work within a team as well as using own initiative? The ideal person will have / be: If you believe you can demonstrate these skills, click the Apply button and if successful, we can offer outstanding career opportunities.
Housekeeping Crew
The Housekeeping Casual Crew is responsible for ensuring the highest standards of cleanliness, hygiene, and presentation across Titanic Belfast during both daytime operations and evening events. During the day, the role involves maintaining all visitor areas, exhibition spaces, restrooms, and staff facilities, ensuring they are spotless, well-stocked, and ready for guests. Housekeeping staff will conduct regular cleaning checks, respond promptly to any issues, and assist in delivering a seamless visitor experience. For evening events, the team supports event setup, ongoing cleaning, and post-event breakdown, ensuring function spaces, dining areas, and public zones remain immaculate. This includes refreshing restrooms, managing waste disposal, and resetting venues for the next day’s operations. With a strong focus on attention to detail, efficiency, and guest satisfaction, the Housekeeping Casual Crew plays a key role in maintaining Titanic Belfast’s world-class standards for both day-to-day visitors and high-profile events.
High Season Crew
Since opening twelve years ago, Titanic Belfast has welcomed over 8 million visitors from over 145 countries and has firmly established itself on the local, national and international stage. Dreaming big is in our DNA and just like the designers who created Titanic, we continually innovate how we tell her story and find new ways to capture the imagination. Following our Gallery Refresh we continue to push boundaries with immersive technology, original maritime heritage and the authentic Titanic story, to deliver an enriched, emotive visitor experience, sustaining Titanic Belfast as a world-leading ‘must-see’ visitor attraction. To ensure we continue to deliver our famous five-star customer service to our visitors we are recruiting 15 fixed term positions to join our front of house operations teams in retail outlets. If you have a ‘can-do’ attitude, an interest in tourism, excellent communication skills or an interest in both Titanic and Belfast’s industrial heritage, you could have the ‘Titanic Factor’ and be a part of our award-winning crew! Being part of the High Season Crew will allow you to gain invaluable experience working with a world-leading tourist attraction. If this opportunity is of interest to you, please keep reading for all the important information including job descriptions and more detail on the contracts available as well as the application process
Female Support Worker
The Cedar Foundation is seeking to recruit the following staff member: Female Support Worker (This position is open to female applicants only. The lawful recruitment of a female for this position falls within the exception allowed by Article 10 (2)(e) of the Sex Discrimination Order 1976) Ref 25-116-FSW-SBLO-WEB Job Role Female Support Worker Location Ardkeen, 86 Malborough Park North, Belfast, BT9 6AS Salary £12.21 per hour Hours 35 hours per week. We are currently offering a Welcome Bonus up to £250 (pro rata): The bonus will be £100 on successful completion of 6 months’ service and a further £150 on the first anniversary totalling £250. The Service At South Belfast Living Options we provide support and care to adults over the age of 18 who have brain injury, Physical or Learning Disability, Sensory or Neurological Disability. Service Users are supported over two schemes, Hillmount in Finaghy Road South and Ardkeen which is just off the Lisburn Road. The extent of support and care provided is based on individual assessment of need. Personalised support services available include assistance with daily living activities, personal care, leisure and social skills and household management. The Role The role of Support Worker requires a team approach at all times with effective working relationships for the benefit of the service user. This includes: Assisting service users with activities of daily living and facilitate inclusion of service users in a broad range of activities. Supporting service users with identified personal care and support needs Benefits Please note – The Cedar Foundation does not offer Sponsorship Essential Criteria A minimum of 6 months caring experience (paid employment or personal caring responsibilities) Effective verbal and written communication to include numeracy skills Interest in working with people in a care environment. Awareness of the needs of people with learning and physical disabilities Apply Online : https://cedar-foundation.getgotjobs.co.uk/home Closing Date : 23rd April 2025 at 10am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER
Bank Support Worker
The Cedar Foundation is seeking to recruit the following staff member: Job Ref: 25-117-BSW-SBLO-WEB Job Role: Bank Support Worker Location: Ardkeen, 86 Malborough Park North, Belfast. Salary: £12.21 per hour Hours: Bank, casual as and when agreed. The Service At South Belfast Living Options we provide support and care to adults over the age of 18 who have brain injury, Physical or Learning Disability, Sensory or Neurological Disability. Service users are supported over two schemes, Hilllmount in Finaghy Road South and Ardkeen which is just off the Lisburn Road. The extent of support and care provided is based on individual assessment of need. Personalised support services available include assistance with daily living activities, personal care, leisure and social skills and household management. The Role The role of Support Worker always requires a team approach with effective working relationships for the benefit of the service user. This includes: Please note – The Cedar Foundation does not offer Sponsorship Essential Criteria A minimum of 6 months caring experience (paid employment or personal caring responsibilities) Effective verbal and written communication to include numeracy skills. Interest in working with people in a care environment. Awareness of the needs of people with learning and physical disabilities Apply Online : https://cedar-foundation.getgotjobs.co.uk/home Closing Date : 23rd April 2025 at 10:00 am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER
