Volunteer And Community Support Officer

St John of God Dementia Care at St Joseph’s is the largest home in Ireland solely dedicated to dementia care. We are a Butterfly Home accredited by Meaningful Care Matters. In 2021 we achieved the Investing in Volunteers Award for our volunteer programme, demonstrating our commitment to providing an excellent volunteering experience. We successfully renewed this accreditation in 2024. The Volunteer and Community Support Officer will assist the Volunteer and Community Manager with recruiting, training, supporting and developing our Volunteers in line with the Investing in Volunteers’ standards. This is an exciting opportunity to join St Joseph’s as we continue to grow our volunteer and community programme. The successful candidate will have the opportunity to have a positive impact in the lives of our volunteers and people living with dementia. Main Responsibilities · Assist with recruitment and reference checking/screening of all volunteers · Support and maintain good communications with all volunteers · Maintain and update databases and files, including mandatory training records, in line with GDPR regulations · Support the Volunteer and Community Manager as a point of contact for all volunteers · Assist with development and implementation of programmes that promote the continuous improvement and engagement of all volunteers · Cultivate a positive and supportive atmosphere by recognising volunteer efforts · Assist with implementation of Community initiatives, e.g.; Community Café, Dementia Café, Tennis Programme, Bowling Programme, Schools Programme · Provide additional administrative support to the overall Volunteer and Community Department as required · Undertake additional duties or tasks as required. Essential Experience · Third level qualification · Previous experience of recruiting and engaging with volunteers · At least 3 years’ experience of the community and voluntary sector in Ireland (paid or voluntary) · Excellent interpersonal skills with the ability to work independently and as part of a team · The ability to manage a varied workload and problem-solve · Excellent written and verbal communication skills · Excellent organisational skills · Proficient in use of Microsoft Office, social media and design packages. Desired Experience · Knowledge of dementia and dementia related issues · Previous experience of organising and running events. Person Specification · Strong empathy with and compassion for people living with dementia and their families · Commitment to highest ethical standards · Excellent communication and presentation skills – written and verbal · Self-starter with initiative and drive and an ability to work independently, think creatively, and identify opportunities · Ability to prioritise, plan and organise own workload · A team player with an open and flexible attitude · Strong organisational skills and attention to detail · Computer literate including use of databases, Microsoft Office suite, social media platforms and design packages · Flexibility to work some evening and weekend hours · Full clean driving licence is essential. Additional Information · Full-time, 35-hour work week · Pension · Employee Assistance Programme · Applicants that are successful to interview stage but are not offered a position may be placed on a reserve panel and their application will be kept on file for six months. To Apply Please complete the application form. This should be in Microsoft Word or PDF format. CVs will not be accepted. Closing date for applications is: 1 May 2025 at 5pm. St John of God Dementia Care (St Joseph’s) is an equal opportunity employer. www.saintjosephsshankill.ie