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Key Responsibilities 1. To accurately diagnose and record maintenance repairs for Housing Executive tenants and triage customer calls to establish work orders for issue to DLO operatives. 2. To schedule or reschedule all appointments to suit customers and or business needs. 3. To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs. 4. To communicate and liaise with a range of internal and external stakeholders including customers, DLO Supervisors and the NIHE CSU Unit to help deliver DLO’s maintenance services. 5. To build and maintain a knowledge and understanding of the schedule of rates. 6. To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs. 7. To take an active and positive role within the team, working together to meet business objectives. 8. To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information. General Duties 9. To provide a high level of internal and external customer service and following issues through to completion, while ensuring timely escalation to senior management, when required. 10. To ensure continued and effective working relationships with key internal and external stakeholders. 11. To promote continuous service improvement by working with tenants and other stakeholders to improve service delivery. 12. To represent DLO as required and provide support and cover for the other team members as and when required. 13. To undertake the duties of the role in such a way as to enhance and protect the reputation and public profile of NIHE. 14. To adhere to the Core Values and Code of Conduct for Housing Executive employees and comply with all NIHE frameworks, policies and procedures, including but not limited to those relating to legal requirements such as equality, health and safety and information governance. 15. To participate and/or facilitate Working Groups, Committees and other internal forums as required. 16. To undertake any other duties, which may be assigned to meet organisational needs that are reasonably regarded as within the nature of the duties, responsibilities and grade of the post as defined. 17. To provide cover for colleagues in order to ensure team resilience and meet organisational need. 18. To promote, uphold and implement all NIHE policies, plans and procedures, ensuring policy requirements and timescales are adhered to. 19. To analyse and resolve queries by investigating potential solutions working both individually and as part of a team. 20. To manage their own performance and be flexible and responsive to change. Admin Schedulers are required to cover the out of hours repairs service between 5pm and 8pm Monday to Friday and 8am to 2pm on Saturday on a rota basis. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with programmes and projects. Criteria Knowledge, Skills and Experience (i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year’s relevant general administrative experience OR (ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience OR (iii) Can demonstrate three years’ general administrative experience and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training *Refer to Qualifications Framework for equivalencies Knowledge, Skills and Experience (continued) Candidates must demonstrate the relevant number of years’ experience in each of the below areas: (i) Providing an administrative service (ii) Engaging with customers and staff to coordinate service delivery (iii) Using a range of computer packages, including Word, Excel, Outlook etc Knowledge, Skills and Experience (continued) Candidates must demonstrate (To be assessed at interview): • Excellent communication skills • Ability to work accurately to deadlines • Strong customer orientation • Excellent attention to detail • Ability to work as part of a team Candidates may also be assessed against the relevant section of NIHE Behavioural Framework. Total Financial Package The salary scale for this post (Band 3) is currently £25,584 - £26,409 per annum. Successful candidates normally commence on the first point of the pay scale, however, depending on the successful candidate’s current financial package, skills and experience, we may be able to facilitate a higher starting salary. In addition to basic pay we also have an excellent pension scheme, with an employer contribution of 19%. As an employee you will pay a pension contribution rate between 5.5% and 10.5%. This is a contributory scheme with the contribution rate linked to salary. For further information visit the NILGOSC website. We also offer access to the NILGOSC Prudential Additional Voluntary Contributions (AVC) scheme which has a number of additional benefits Location* All of our employees are assigned a base location. This will be determined on appointment dependent on where vacancies exist. The below locations are available: • Cloughfern Depot, Cloughfern Avenue, Newtownabbey, BT37 0UH • Coleraine Depot, 1A Hillman's Way, Coleraine BT52 2ED Hours* The contractual hours are 37 hours per week and are normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10am-12pm and 2pm-4pm and we also seek to enable our people to work flexibly in respect to when they work*. Admin Schedulers are required to cover the out of hours repairs service between 5pm and 8pm Monday to Friday and 8am to 2pm on Saturday on a rota basis. *In line with our commitment to flexibility we are happy to discuss this with the successful candidate with options being dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December and you will also be entitled to 12 public holidays. Probation Your employment will be subject to a satisfactory completion of a probation period of 6 months during which time your progress will be monitored and feedback will be provided. You will be obliged to follow all the procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions.
Phlebotomist
Phlebotomist – Holland & Barrett, Leicester – (Job Ref: 25/PBLC) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a phlebotomist within our clinic in a Holland and Barrett store in Leicester. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : Within a Holland and Barrett store in Leicester. Exact location is TBC. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week, across 5 days, including some weekends. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • Valid UK driving license Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Moped Driver
Moped Driver – London – (Job Ref: 25/MPED) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have a new career opportunity for a Moped Drive r within our clinic network in London What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : Randox Health, 143-149 Great Portland Street, London, W1W 6QN Contract Offered: Full-time, permanent Working Hours / Shifts : 11am to 7pm, Tuesday to Saturday. What does this role involve? The driver will be responsible for picking up samples from partner organisations and bringing them to our site for processing. They will also be required to transport samples between our clinics, customer sites and our labs. All drivers must ensure the integrity of the cargo is maintained and all schedules are met. The main duties of the role are: • Make multiple trips daily between our London clinic, laboratories, and local partnerships. • Collect express samples for 4-hour testing from our local partnerships. • Conduct a sample count on each trip and complete required documentation when transporting samples. • Collect stock orders and deliver them to the correct site. • Maintain the company vehicles to the required standard. Reporting any damage, wear & tear, etc. • Complete a daily vehicle checklist at the start of each day. • Record vehicle mileage in the provided logbook. • Ensure vehicles are filled with the correct fuel. • Adhere to all speed limits, road laws, and parking restrictions. Essential criteria: • CBT Licence, or category A (motorcycle) licence. • Have the right to work in the UK. • Courier experience in West and Central London. • Strong knowledge of local roads • Good communication skills Desirable: • Previous medical delivery driver experience How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Phlebotomist
Phlebotomist – Holland & Barrett, Newcastle – (Job Ref: 25/PBNW) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a phlebotomist within our clinic in a Holland and Barrett store in Newcastle. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : Within a Holland and Barrett store in Newcastle. Exact location is TBC. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week, across 5 days, including some weekends. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • Valid UK driving license Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Accounts Administrator
Your skill set: Applicants should demonstrate how they meet the following criteria: • 5 GCSE’s Grade C and above (or equivalent) • At least 1 years’ experience of working in an administration role ideally gained in an accounts environment. • Experience of working as part of a team • Ability to manage a high volume of work in a timely manner. • Well-presented application form. • High level of accuracy. • Multi-tasker, with a willingness to learn and cover various roles. Key Responsibilities: Accuracy of work is a priority in all responsibilities. The Accounts Administrator role will include varied tasks within Purchase Ledger, Sales Ledger and Vehicle Stock Books functions including – • Allocation and recording of payments in/out of the bank. • Processing vehicle related purchase ledger invoices • Setting up ad-hoc payments • Funding and settling used vehicle stock. • Allocation of all manufacturer Warranty related receipts • Credit Control • Following up any unallocated payments / receipts with relevant departments It will also include other general administration and reporting tasks, along with supporting and covering other members of the accounts team. The successful candidate will receive on the job training in all areas of the VW account’s function. Health & Safety Take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment and Health & Safety Handbook.
Support Worker, Nights
Location: Tafelta Rise, 19-21 Moneymore Road, Magherafelt BT45 6JF Salary: £28,348.09 per annum Contract: Permanent Work hours: Nights Shift time 20:00 – 08:15 Average hrs per week– 42.875 Week 1 – Tues, Wed, Thurs Week 2 – Sun, Thurs, Fri, Sat Please note we do not offer sponsorship for these roles. Your new role Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Tafelta Rise provides supported housing to thirteen vulnerable young people aged 16-21 years for up to two years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Support Worker
Location: 12 Thomas Street, Dungannon, BT70 1HN Salary: £12.715 per hour / £9,917.17 per annum (based on 15 hours) Contract: Permanent Work hours: 15 hpw (30 hpw available), over 2 shifts; including evenings and weekends Please note we do not offer sponsorship for these roles. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Housekeeping Assistant
Job Specification Essential Qualifications & Experience Essential • Good communication skills and ability to work as a team • Ability to use initiative to resolve issues and follow correct reporting procedures Desirable • Experience in a similar role within a Residential Care/Nursing Home environment Circumstances • Ability to work on a rota basis (7-day week) The successful candidates will require Access NI This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with BCM. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. Job Description Scope of Responsibility As a Housekeeping Assistant your focus will be to ensure a high standard of cleanliness and hygiene is kept throughout Kirk House including in residents’ rooms. Key Areas of Responsibility Housekeeping • You will be ensuring that our resident’s rooms are maintained to the highest standard of cleanliness and that such duties are carried out in a respectful and empathetic manner, according to resident’s needs. • As part of the housekeeping team, you will be responsible for maintaining the cleanliness of all communal areas within Kirk House, cleaning stores, toilets, bathrooms, and equipment (belonging to Kirk House and/or to the residents). Laundry Duties • You will help to ensure that an effective system of collecting, receiving / redistributing laundry is in place to ensure that resident’s/Kirk House requirements are always met • You will ensure, when required, that all laundered items are dried, pressed, ironed, steamed, and folded. General • Your role will require you to adhere to our Health & Safety policy and procedure and where necessary, bring to the attention of management, any area, piece of equipment, standard or working practice, which does not meet safe standards. • You may assist with serving meals to residents and to ensure all areas are clean and tidy after each meal. • You will help to maintain sufficient levels of cleaning supplies and equipment and advise management on replenishing supplies. What we can offer you
Warehouse Operative (Night Shift)
Purpose/Main Objectives of Job: Responsible for the processing of products from receipt, storage and order picking to provide a high service level to the customer KEY TASKS & RESPONSIBILITIES: Picking 1. Pick orders as per the picking instructions, either manual or VCP paying particular attention to the quantity and best before date to be picked 2. Assemble orders to ensure the stock arrives with the customer in a good condition and not damaged 3. Pay particular attention to build quality, pallet utilization, pallet identification and wrapping 4. Complete picking instructions, either manual or VCP, as per the current instructions explained by the Controller 5. Stock rotation principles of FIFO (first in, first out) must be adhered to 6. Achieve productivity and quality targets Miscellaneous 1. Participation in the weekend rota 2. Only operatives with a current certificate may use any of the mechanical handling equipment in the warehouses 3. Report all faults or damage to company property to the shift controller 4. All operatives must wear the protective clothing and safety shoes supplied by the company 5. Adhere to the Company Health & Safety Policy 6. Adhere to Food Safety Hygiene requirements at all times 7. The company operates a ‘clean-as-you-go’ policy in the warehouse. Details will be supplied by the warehouse controller 8. Work within the processes and procedures agreed for the Group of companies 9. Build good relationships with colleagues in own department and other departments 10. Continually develop personal behaviours and skills for mutual benefit 11. Undertake any other reasonable task requested by the Company 12. All operatives must report to a controller before leaving site.
Senior Driver
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an opportunity for a Senior Driver to cover our clinic network in both Ireland and Northern Ireland. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location: Working out of either our Antrim or Crumlin site: Randox Science Park, 30 Randalstown Road, Antrim, BT41 4FL or Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 40 hours per week, 5 shifts across 7 days a week. What does the Senior Driver role involve? This role is responsible for communicating with the Clinic Managers and clinic teams to ensure all sample collections are action promptly and within TAT. This is a varied role that may also include the following responsibilities: Managing routes for the team of Drivers to ensure efficiency and to avoid delays, where possible. How do I apply? (Fast process) Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.