Local Government jobs
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See attached job advert NB: Permanent Full Time
Teacher Of ICT To A Level & Mathematics GCSE
See attached job advert NB: (2 posts) 1 x Permanent Full Time 1 x Temporary Full Time (Maternity Cover)
Pharmacist
🌟 Part-Time/Full-Time Pharmacist with Flexible Hours! 💊 Are you a pharmacist looking for a Part-Time/ Full-time role with Flexible Hours? McKeevers Chemists has the perfect opportunity for you to balance your career with your personal life! We are currently recruiting for: Position: Part Time/Full-Time Pharmacist, (Permanent) (Flexible Hours-Shift hours open to negotiation) Location: Armagh Area Why Join Us? 🏥 Community Connection: Become an integral part of a pharmacy deeply rooted in the local community in the Armagh area, where your expertise makes a meaningful impact. 🤝 Work-Life Balance: Enjoy the flexibility of a variety of shift patterns with a company that is willing to work with you, allowing you to find the perfect Work-Life Balance. 📈 Professional Development: This is an excellent opportunity to join a successful and growing pharmacy group with future career opportunities. Essential Criteria: Apply Online via GetGot! McKeevers Chemists is an Equal Opportunities Employer.
Counter Sales Assistant
Job Roles · Operating tills and handling sale transactions accurately · Accept prescriptions for filling, gathering and processing necessary information. · To greet, serve and offer correct advice to customers in a polite and friendly manner, · To learn about and inform customers on all health and associated products including over the counter medication, minor ailments and services offered by the Pharmacy. · To actively sell products and meet targets using appropriate selling techniques and merchandising. · To maintain displays and re-stock shelves when necessary · To develop good practice of stock control to include stock rotation. · Ordering stock, unpacking deliveries and checking dispatch notes, reporting shorts · Dealing with customer complaints effectively · To communicate with and work effectively alongside other staff members · To handle telephone enquiries and give advice while referring callers o the pharmacist when necessary. · Keeping the shop and staff areas clean and tidy · Maintaining a safe work environment · Other duties as required Other: This job description is neither exhaustive nor exclusive. The post holder is required to carry out any duties that may reasonably be requested by the Pharmacy Manager. Some of the above duties may be delegated.
Mechanical & Electrical Estates Officer
Salary: PO2 SCP 30 - 33 £39,513 - £42,708 per annum JOB PURPOSE: The post holder will technically support the Maintenance Team Manager, Building Surveyors and Capital Project Officers on matters relating to mechanical and electrical in the implementation and day-to-day management of service contracts, maintenance needs (planned and reactive) and capital programme delivery. The post holder will also work in collaboration with facility managers, property professionals and direct labour officers to ensure the property aims and objectives of the Council are delivered. The focus of the Mechanical and Electrical Estates Officer is to complete mechanical and electrical condition surveys across the Council estate, prepare planned preventative maintenance plans, specifications, schedules of work and to promote sustainability and energy efficiency in all projects. The post holder will maintain a strategic overview of all electrical and mechanical installations across Council buildings and make recommendations and provide technical support to users and service departments, organising agreed maintenance programmes and implementing service contracts and maintenance works to ensure that the electrical and mechanical installations are maintained to the highest standards within budget limitations. MAIN DUTIES AND RESPONSIBILITIES: 1. Provide technical advice and guidance on electrical and mechanical engineering services as required. 2. Assist with condition surveys of Council buildings, ensuring the inspection of plant and making recommendations for replacement, repair and maintenance together with the estimated costs and production of reports, where applicable. 3. Co-ordinate agreed works for all aspects of electrical and mechanical maintenance for Council properties, whilst ensuring the comprehensive cost effective installation and maintenance of outsourced engineering services. 4. Ensure inspection and testing is undertaken in compliance with statutory regulations and any requirements of the Council’s contracts in respect to programming, in accordance with policy for managing contractors on site. 5. Monitor the safe, correct and efficient functioning of electrical and mechanical services including, but not limited to, lighting, power, emergency lighting, fire detection systems, intruder systems, lifts, call systems, boiler house controls and stand-by generators. 6. Assist Manager and Staff on Water Quality Management issues and monitor related Risk Assessments and documentation. 7. Evaluate and interpret specialist contractor’s reports, certificates and service returns, including auditing of electrical and mechanical contractors work and, where appropriate, make recommendations and implement appropriate actions to rectify defects thus ensuring the safety of building users including the management of minor projects and supervision of work through to completion. Authorise variation works and certify completed works for final payment. 8. Project-manage assigned mechanical and electrical minor works contracts to include: preparation of work specifications, schedules, estimates, contract documentation, invite and evaluate tenders/quotations followed by the procurement/issuing of works orders, together with record-keeping and ensuring compliance with the Council’s Contract Procedure Rules, Financial Regulations and Standing Orders, including checking payments for accuracy and ensuring invoices are processed promptly. 9. Participate in the Council’s out-of-hours emergency call-out system, and attend Council’s buildings in an emergency, if required. 10. Assist with the compilation of annual programmes, revenue works, capital works, together with estimated costs for budgetary purposes for electrical and mechanical services and attend meetings as required to plan and present proposals. 11. Assist the Estates Officers and act as the focal point of contact and technical liaison for designers, contractors, service providers and facility managers on mechanical and electrical matters. 12. Work closely with the Council’s Building Maintenance teams to ensure coordination of all planned proposed work, schedules of work, day-to-day reactive maintenance and service contract needs. 13. Prepare contractual documentation for service contracts, building fabric, mechanical, electrical and minor works; PQQs, ITT, evaluation documents, design briefs, drawings, specifications and contractual documentation in accordance with relevant procurement procedures. 14. Monitor and control of quality, time and cost parameters report thereon as required and be responsible for checking/ auditing and processing of invoices and claims for payment from contractors and consultants on minor and capital works prior to accepting handover/snagging. 15. Conduct rigorous pre and post-inspection site visits at all assigned locations in order to ensure the optimal drafting of specifications and that value for money is being achieved 16. Evaluate external contractors’ health and safety information making detailed recommendations to ensure that they adhere to and are able to follow documented procedures prior to being accepted, including compliance with health & safety legislation, CDM Regulations, Council’s health & safety policies and procedures, issuing permits and current British and European Standards. 17. Prepare all required documentation including the pre-tender stage Health and Safety Plan and HSE notifications for the purposes of ensuring compliance with the Construction Design and Management (CDM) Regulations where applicable; for maintenance work in the Council’s properties and identify any health and safety hazards during the construction period. 18. Provide project management expertise as required ensuring desired outcomes are achieved to time and budget constraints and undertake the supervision and administration of external sub-contractors and consultants as required. 19. Make recommendations to the Estates and Asset Management Department on annual and future planned maintenance and service contracts requirements. 20. Monitor, assess and review delivery of accessibility modifications to Council properties for the purpose of ensuring compliance with the statutory fire, planning, building regulations and insurance requirements and any other appropriate legislation. 21. Provide technical support and advice in respect of existing and proposed structures, installations, infrastructure and related equipment, and assist in the production of feasibility reports and/or cost estimates on fabric issues as required. 22. Liaise effectively with all design, operational and technical support staff in order to provide efficient co-ordination and integration of cross-disciplinary schemes and projects. 23. Assist the Estates and Asset Management Department on corporate groups i.e. Facility Managers meeting, and participate in working groups, project teams and other ad hoc groupings as requested by the Maintenance Project Officer as well as providing on-site technical guidance to service providers and other Council Officers as required. 24. Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post. Qualifications and training • A third level qualification (i.e. HNC/HND, Level 4, Degree ) in line with the Qualifications and Credit Framework (QCF) in a relevant discipline/subject such as Electrical Engineering, Mechanical Engineering or Building Services (Please note relevancy should be clearly demonstrated.) OR • Hold full corporate membership for one or more of the following professional bodies: - • Institute of Mechanical Engineers; • Institute of Electrical and Electronics Engineers; • Chartered Institution of Building Services Engineers. Experience • At least three years’ experience within a property management environment to include: ▪ Carrying out mechanical and/or electrical condition survey work, preparing detailed specifications and schedules, tender briefs, prequalification questionnaires and evaluation methodologies; ▪ Setting up, prioritising and managing mechanical and electrical service programmes of work; ▪ Attending and Chairing site meetings; ▪ Risk analysis and risk management; ▪ Assertiveness, decisiveness and negotiation skills; ▪ Budgetary management and Control; ▪ Compliance with health and safety regulations. • Experience of specifying and managing mechanical and/or electrical works for a range of term, and main contracts; • Experience of carrying out site inspections, preparing surveys, cost estimates and feasibility studies for mechanical and/or electrical works/ projects; • Experience of monitoring the work of Mechanical and/or Electrical Engineering consultants and contractors, vetting their invoices and claims for payment and carrying out technical vetting of their performance. Key skills, knowledge and attributes • Competent in the use of the range of Microsoft applications; • Competent in the use of Auto CAD R14 or later edition, including ADT; • Ability to interpret working drawings and specifications; • Knowledge of various forms of contract and contract procedure; • Working knowledge of relevant codes of practice and standards relating to mechanical and/or electrical Installation and services; • Working knowledge of Fire, Planning and Building Regulations and legislation; • Excellent report writing skills; • Excellent organisations skills; • Ability to work on own initiative; • Ability to work as part of team; Driving Hold a full current driving license (valid in the UK) and have access to a form of transport or *have access to a form of transport which will permit the applicant to carry out the duties of the post in full. *This relates only to any person who has a disability, which debars them from driving. Working Arrangements/Flexibility 37 hours per week (Monday to Friday 9.00 am to 5.00 pm). The post holder may be required to work additional hours including evenings, weekends, and public holidays. A flexible working scheme is in operation.
Administrator
Location : Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. This is an office-based job. Contract Offered : Full-time, Permanent Working Hours / Shifts: 40 hours per week. Monday to Thursday 4x9Hrs, with half day Friday (4hrs) or 4x10 hours. (Department capacity pending) What does this role involve? The role of Pricing and Tenders Administrator is key in securing business on a global basis. The successful applicant will assist the tenders team to identify suitable tenders, develop quality proposal and pretentions to identify tender opportunities. The main duties will include: How do I apply? Click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
Finance And Information Systems Officer
Salary (£) Band 5, SCP 26-31, £31,586 to £35,235 per annum, pro rata JOB PURPOSE The post holder will be responsible for the implementation of the relevant management information and financial procedures, to ensure the efficient and effective operation of the Training and Apprenticeship programmes in order to maximise funding. This will include assisting with matters pertaining to the integrity, completeness and reporting of data. MAIN DUTIES AND RESPONSIBILITIES Management Information System 1. Provide guidance and ensure the effective operation of the Training Organisation management information systems. 2. Ensure standard procedures are adhered to in the use of the management information systems. 3. Maximise the capability of the TAMS and other management information systems. 4. Prepare for both internal and external audits. 5. Liaise with Supplier Services regarding the TAMS system and claims. Organisation and Administration 1. Ensure that administrative procedures are adhered to in line with Training Organisation policies. 2. Disseminate all correspondence from DfE to ensure that relevant staff are kept up to date with DfE memos and Programme Guidelines. 3. Maintain operational requirements for Training and Apprenticeship programmes. 4. Establish database of information on new entrants to meet DfE requirements. Maintaining and Reporting Statistics 1. Provide weekly and monthly reports to the Senior Finance & Information Systems Officer to meet specified deadlines. 2. Establish and maintain a database to track participant retention, achievement and progression. 3. Provide statistical data for Training and Apprenticeship programmes to meet the requirements of ETI, DfE, other external agencies and internal users. 4. Prepare relevant information and reports to Heads of Schools regarding Current Listings, Qualifications, Certificate claims and ORF deadlines. Financial Responsibilities 1. Be responsible for and participate in the preparation and processing of weekly payrolls and deal with queries regarding payments for all participants. 2. Process all relevant documentation regarding payment of participant and employer bonuses. 3. Be responsible for and participate in the preparation and submission of monthly claims for Training and Apprenticeship programmes. 4. Ensure all relevant funding is claimed for Training and Apprenticeship programmes within specified timeframes. 5. Analyse claims and ensure that all received funding reconciles with processed claims and action as necessary. 6. Using an income forecasting model prepare an annual financial projection showing monthly income targets for the various programmes and strands within the Training Organisation. 7. Analyse actual income against budgeted on a monthly basis, identify variances and disseminate this information to appropriate personnel. 8. Maintain financial records and provide financial reports to the Finance Department, Head of Training Programmes and Apprenticeships in order to facilitate the dispersal of TO surplus to schools 9. Prepare and issue monthly invoices and statements to employers and other training providers. 10. Reconcile debtors’ ledger and provide financial reports. 11. Reconcile Petty Cash. General 1. Train staff in the operation of financial, administrative systems and MIS systems NOTES 1. This is a description of the job as it is at present constituted. The duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake. It should be noted that a job description is not an exhaustive list of activities and staff may be asked to carry out duties commensurate with the grade of the post. The job description may also be amended to take account of changed circumstances, and staff will be consulted when this is necessary. It is the College’s aim to reach agreement to reasonable changes, but if agreement is not possible, the College reserves the right to insist on changes to a job description after consultation with the post holder. 2. In carrying out the duties and responsibilities of the post it is expected that the post holder will do so in accordance with the College Ethos Equal Opportunities Policy and that in doing so the post holder will contribute to the discharge of Section 75 statutory duties and implementation of the College Equality Scheme 3. This is a post which is governed by The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2003. Before appointing anyone to this post, it is policy to ask for the relevant check to be carried out by Access NI. 4. The College operates a no smoking policy and all staff are expected to adhere to this. 5. In order to deliver its objectives, the College has developed to the following set of values and all staff expected to work within these; 6. All staff at Deputy Head of School Level and above (including staff on NJC Terms & Conditions, band 6 and above) are required to participate in day, evening and holiday cover rotas as required. 7. All Staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies. 8. All staff have a responsibility for ensuring that risks are managed at College, team and individual level. This process will include the assessment and effective control of all acceptable risk situations. 9. All Budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes. 10. Staff will be expected to participate in staff training and development activities to update and enhance their own knowledge, skills and professional competence needed to fulfil the role effectively. 11. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus.
Student Support Officer
Job Purpose To undertake a key role in supporting students including assisting in the planning, securing and monitoring of placements, assessment and recording of student progress and pastoral care. MAIN DUTIES AND RESPONSIBILITIES Work Placements and Competitions · Engage with employers to secure placements, virtual and non-virtual. Match learners with placements and develop industrial links through the establishment of partnerships/further placements. · Assess the compliance of the work placement with Health and Safety, Insurance cover and other relevant criteria and ensure all relevant documentation, PPA, insurance etc is completed and securely retained. · Ensure that students are familiar with their responsibilities on work placement, including health and safety and child protection / the protection of Vulnerable adults and complete all induction requirements. · Responsible for the creation and completion of E-ILP/EPTP and co-ordinate with the course team. · Visit students on a regular basis and complete appropriate reports and reviews to ensure that they are meeting the requirements of their course and completing relevant documentation. · Report on student progress at Case Conferences. · Provide mentoring support to students in preparation for competitions and assist in the organisation and administration of competitions. · Develop industrial links through the establishment of partnerships/further placements. Pastoral Care · Monitor the attendance of students in work placement and follow up where necessary providing support and addressing any issues or problems arising. · Follow up by telephone/ letter any students who have not been attending placement and action referrals as appropriate to Inspire, MACs learning support and other support agencies. · Supporting all students in their learning experience to maintain regular and consistent attendance including addressing issues relating to physical or mental well-being, domestic or college related concerns and financial difficulties. · Implementing College initiatives to improve student attendance, retention and performance levels. · Providing assistance and support to lecturers to increase the level of student progression. · Facilitating meetings with relevant stakeholders including parents, DfE careers, social workers etc. · Administration associated with student absences, student sickness, and the submission of internal and external returns including processing of student withdrawals. Assessment · Carry out assessment for students as appropriate in accordance with awarding organisation body guidelines and SERC Quality policies and processes. · Provide regular oral and written feedback to Curriculum teams, Heads/Deputy Heads of School, on assessment progress. · Undertake continuous professional development as required to meet awarding body work-based assessment requirements. General · Provide support for recruitment and marketing initiatives including open days, parents’ evenings enrolment rota and interviews as required. · Participate and support induction programme including assisting with collection and processing of exam certificates/results, issuing and recording of protective clothing and equipment issued to students. · Utilise capability of College management information systems and ensure completion of all administrative requirements in line with College and DfE requirements. · Participate in the sharing of good practice. · Liaise closely with the curriculum managers, course tutors and other relevant staff and attend regular course team meetings. · Assist the course team in the student disciplinary procedure. · Ensure that all documentation and authorisation procedures are adhered to. · Act as an ambassador for the College and promote SERC’s range of industry training programmes to internal and external stakeholders. · Negotiate with employers on trainee transition from non-employed to employed status and process all relevant documentation in order to maximise funding. Conditions · Promote the College positively at all times. · Abide by all College procedures and ensure these are implemented in area of responsibility. · Within the context of the post, ensure full compliance with College health and safety requirements. · Within the context of the post, ensure full compliance with College equality requirements. · Any other duties deemed necessary to ensure the effective operation of the areas of responsibility. NOTES 1. This is a description of the job as it is at present constituted. The duties and responsibilities are intended to give a broad indication of the variety of tasks the post holder may be asked to undertake. It should be noted that a job description is not an exhaustive list of activities and staff may be asked to carry out duties commensurate with the grade of the post. The job description may also be amended to take account of changed circumstances, and staff will be consulted when this is necessary. It is the College’s aim to reach agreement to reasonable changes, but if agreement is not possible, the College reserves the right to insist on changes to a job description after consultation with the post holder. 2. In carrying out the duties and responsibilities of the post it is expected that the post holder will do so in accordance with the College Ethos Equal Opportunities Policy and that in doing so the post holder will contribute to the discharge of Section 75 statutory duties and implementation of the College Equality Scheme 3. This is a post which is governed by The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2003. Before appointing anyone to this post, it is policy to ask for the relevant check to be carried out by Access NI. 4. The College operates a no smoking policy and all staff are expected to adhere to this. 5. In order to deliver its objectives, the College has developed to the following set of values and all staff expected to work within these; 6. All staff at Deputy Head of School Level and above (including staff on NJC Terms & Conditions, band 6 and above) are required to participate in day, evening and holiday cover rotas as required. 7. All Staff are required to contribute to a healthy and safe working environment and to adhere to all health and safety regulations and College policies. 8. All staff have a responsibility for ensuring that risks are managed at College, team and individual level. This process will include the assessment and effective control of all acceptable risk situations. 9. All Budget holders will be responsible for ensuring the delivery of a balanced budget across their area of responsibility, including the delivery of any agreed cost improvement programmes. 10. Staff will be expected to participate in staff training and development activities to update and enhance their own knowledge, skills and professional competence needed to fulfil the role effectively. 11. Please note that a waiting list may be created from this post from which further appointments may be made should the same or a similar post arise within six months of the interview date. Please note such posts may be based at any College Campus. Selection Criteria Student Support Officer x 2 Essential Selection Criteria 1. Hold a Level 4 qualification or equivalent. 2. Hold GCSE English and Maths at grade C or above or equivalent. 3. A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full. 4. Experience of using the Microsoft Office suite, in particular Outlook, Word, Excel and Teams. 5. An ability to communicate confidently and effectively with a range of stakeholders through various methods. 6. Demonstrate ability to create and develop links and effective working relationships with stakeholders. 7. Demonstrate excellent oral and written communication skills. Desirable Selection Criteria 1. Hold a recognised Assessor Award (A1, D32, D33) or be willing to work towards 2. Experience of organising work placements and liaising with employers. 3. Experience of assessing students/trainees. 4. Experience of working with and supporting apprentices/ trainees/students and/or experience of working on training and employment programmes. 5. Experience of using a Management Information System to collate, update and extract data. The above are minimum criteria. These may be enhanced at the discretion of the Selection Panel.
Phlebotomist
Phlebotomist – Holland & Barrett, Bournemouth – (Job Ref: 25/PBBM) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a phlebotomist within our clinic in a Holland and Barrett store in Bournemouth. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. Location : Within a Holland and Barrett store in Bournemouth. Exact location is TBC. Contract Offered : Full-time, permanent Working Hours / Shifts : 40 hours per week, across 5 days, including some weekends. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS). • Demonstrate sensitive communication to ensure client understanding and consent. • Maintain accurate records in PIS, uploading all relevant documentation. • Represent the company professionally at offsite events and appointments. • Engage in upselling and cross-selling at our private health clinic. • Proactively drive sales and exceed targets. • Complete company forms, specimen labelling, and laboratory test order forms accurately. • Demonstrate high IT literacy in order to manager various software systems and daily tasks. Essential criteria: • Previous Phlebotomy experience and certificate or equivalent training. • Confident using IT programmes. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exemplary customer service skills and experience. • Ability to manage existing clientele and generate new clientele at the same time. • Valid UK driving license Desirable: • Experience in a private healthcare setting. • Proficiency in the use of Microsoft packages. • Confidence and experience working internal / external events. • Sales / Retail experience.
Shop Manager
Salary Range: £25,831 to £27,715 per annum* Purpose of the Role: The post holder will be responsible for maximising net income earned from the Hospice shop and be accountable for the effective management of finances, staff, volunteers, stock, premises, and administration. They will deliver high standards of customer care and ensure that the image and reputation of the Northern Ireland Hospice is maintained. Duties and Responsibilities: Income Generation • Maximise sales of donated goods and seasonal merchandise, consistently achieving sales budgets/targets. • Implement efficient systems to sort, date, price, and prepare donated goods. Establish and maintain regular sources of stock through effective networking. • Organise and promote special events and promotions to capitalise on local opportunities and enhance the shop's visibility. • Drive gift aid sales conversion rates through new donor acquisitions and fostering repeat donations. • Uphold superior standards of shop presentation through meticulous merchandising and exemplary housekeeping practices. • Ensure cash handling procedures are followed, deposits are timely, and the EPOS till system is operated correctly. Management • Establish and maintain relationships with customers, community representatives, and volunteers to ensure a consistent flow of stock. • Act as a key-holder and liaison with relevant authorities maintaining the shop's physical and operational security. • Maintain high standards of cleanliness. Uphold safety standards and ensure compliance with fire and health regulations. • Organise special events and promotions to drive sales. • Ensure compliance with trading standards and health regulations. • Ensure adherence to opening/closing schedules. • Support neighbouring shops and Hospice activities as needed. Customer Service • To provide an excellent customer experience and to have a good overall knowledge of stock. • Manage complaints efficiently and effectively. People & Development • To be responsible for the daily management of the shop team, including performance reviews and absence management • To effectively recruit, induct, manage, train, and develop paid staff and volunteers in the shop to agreed procedures and standards, ensuring necessary cover is maintained during the agreed opening times of the shop. • Identify training needs for the shop team. • Attend, where appropriate, training courses relevant to the development of the role • Promote awareness of relevant training courses and development opportunities to others within the team Administration • To complete all administration to required standards and deadlines. • To manage controllable costs, expenditure, and petty cash. • To ensure minimum losses of both stock and cash by following till and banking procedures. • To adhere to all Policies and Procedures including those relating to the Health & Safety of premises and team. • Embracing changes and development of new IT and operational procedures across the charity. • Ensuring sufficient shop cover through effective management of team resources e.g. rotas, holidays, and lieu time. General Responsibilities: • Provide courteous and respectful service in line with Hospice values. • Demonstrate commitment through regular attendance and task completion. • Familiarise with and comply with Hospice policies and procedures. • Uphold Hospice values and code of conduct in all interactions. Valuing Diversity and Equality All staff should carry out their duties in accordance with the principles of valuing diversity and equity of provision. It is the responsibility of all staff to support the Hospice vision by promoting a positive attitude to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support or comply through the implementation of the Hospice’s Equal Opportunities Policy. This job description is neither definitive nor exhaustive and may be changed to meet the changing needs of Northern Ireland Hospice. Job Specification Essential Criteria 1. 2+ years’ retail experience in a supervisory/management capacity within the clothing or houseware market. 2. Experience of sales floor merchandising and stock display. 3. Experience in the training and development of others. 4. 4 GCSEs, including English Language and Maths at Grades A-C (or equivalent qualifications) and basic IT skills. Applicants who do not have the specified minimum qualifications will be assessed on their ability to demonstrate, by virtue of their experience and/or other relevant information, their competence to meet the demands of the post. The following will be measured at interview. 5. Ability to be innovative and creative within sales development. 6. Effective interpersonal and organisational skills. 7. A team player, hands-on manager who is self-motivated and resilient, with a positive and proactive outlook, with the ability to motivate others. 8. A Flexible approach to working hours. 9. A genuine interest in promoting the aims of Northern Ireland Hospice. DESIRABLE CRITERIA • Experience of working in and a good operational understanding of the culture within the charity shops sector including an awareness of Gift Aid • Knowledge of the laws relating to charitable trading. • Experience in dealing with environmental health and trading standards officers.
