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Customer Service Advisor

PTSBDublin

Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: ·        Support in the day to day operation of customer service within the branch. ·        Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. ·        Take ownership and deal with customer queries in an effective, professional and compliant manner. ·        Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. ·        Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. ·        Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. ·        Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. ·        Assist the Branch Lead and wider territory team with key customer relationships. ·        Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. ·        Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. ·        Perform the various roles in the branch on a rotation schedule on an ongoing basis. ·        Maintain knowledge of the regulatory codes and legislation impacting on day to day work. ·        Commit to continuous professional development and agree an annual performance and professional development plan with the manager. ·        Continuously reviews skills, and be flexible and open to feedback Requirements: Essential ·        QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. ·        If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. ·        Significant experience in financial services ·        Excellent knowledge of all retail finance product, processes and procedures ·        Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience ·        Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment ·        Committed to and enjoys working in a sales environment CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

11 days agoPermanent

Project Manager

Vision Contracting Ltd.Dublin

Company Summary Vision Contracting is a multi-disciplined Building and Civil Engineering Company. It is the mission of Vision Contracting to become the best in its field and to do so with integrity, honesty and professionalism. We are committed to offering a quality service and to do so in a safe and trustworthy manner. Culture Summary Working at Vision Contracting offers an incredible environment where teamwork, respect, and personal growth are at the forefront of everything we do. The culture here is built on collaboration, where every individual, regardless of their position, is valued and heard. We pride ourselves on fostering a non-hierarchical atmosphere, making sure everyone feels like an integral part of the team. The opportunities for progression are abundant, as we are committed to supporting the professional growth of our employees and helping them achieve their full potential. The care and respect for each team member’s well-being is truly evident in the supportive, inclusive, and positive work culture we cultivate. At Vision Contracting, we are united in our goals, working together to succeed and thrive as one cohesive team. Job Summary We are looking to appoint a Project Manager who will be enthusiastic, confident and motivated with good communication and mathematical skills and able to work independently as well as part of a team. It is vital that they can demonstrate a pragmatic and proactive approach to problem-solving, whilst delivering their technical expertise and liaising with senior management and client representatives as appropriate. Location: Dublin Job Type: Permanent **Excellent salary & benefits package available** Main duties will include, but not be limited to: Essential Qualifications: • Formal engineering or construction management qualification

12 days agoPermanent

Social Care Leader

National Rehabilitation University HospitalDublin

SOCIAL CARE LEADER COROFIN LODGE (accommodation facility) Part- Time Permanent Panel The Corofin Lodge is a facility that provides on-stie overnight accommodation to adults with acquired brain injury attending the Rehabilitative Training Unit (RTU) at the National Rehabilitation Hospital (NRH). We are seeking a motivated person to join our multi-disciplinary team to manage the overnight accommodation facility in a job share position. The post holder will have responsibility and accountability for the operational delivery of an effective, person-centred service to the service users accommodated in the Corofin Lodge. They will be involved in the development of the accommodation service in line with NRH and RTU standards of service delivery and in meeting required national and international standards of care. The post holder will be responsible for the provision of support and oversight of the RTU Trainees, participating in the group life of the Trainees, and promoting a positive and pleasant living environment. The ideal candidate must have on the latest date for receiving completed application forms for the office: ------------------------------------------------------------------------------------------------------- Information inquiries to Maureen Gallagher, RTU Manager, Maureen.gallagher@nrh.ie , 01 235 5393 Closing date for applications: 5pm Monday 25th November 2024 It is anticipated that interviews will be held on: Tuesday 3rd December 2024 Job Description requests and applications (by covering letter and Curriculum Vitae along with details of three referees) to: Ms. Debbie Morrissey, Human Resources Department, Tel: 01 235 5215 or email Deborah.Morrissey @nrh.ie . Shortlisting will be carried out on the basis of the information supplied in your CV. The criteria for shortlisting are based on the requirements of the post as outlined above. Failure to include information regarding these requirements may result in you not being called forward for the next stage of the selection process. A panel will be formed from the interviews. We are an Equal Opportunities Employer and support a smoke-free workplace policy.

12 days agoPermanent

Senior Clinical Nutritionist/dietician

Enable IrelandDublin

Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Bronze Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Senior Grade Clinical Nutritionist/Dietician to join our team in CHO6, Dublin South, currently based in Sandymount. Contract Type: This is a permanent contract, full and part time hours considered. Salary Scale: €57,771 - €68,385 pro-rata per annum. Salary scales are subject to LSI’s (Long Service Increments). Annual Leave Entitlement: 30 days per annum. Overview of the Post: The post holder will provide clinical nutrition services to Service Owners referred by the Children’s services teams. This involves the provision of nutritional counselling and nutritional support to Service Owners and their families, and includes the initial consultation as well as ongoing review. Overview of Duties & Responsibilities: Please download the job description for this post to view a full list of duties. The successful candidate will have: Essential Criteria: · Hold a recognised qualification in dietetics approved by the Dietitians Registration Board at CORU. · Be registered, or be eligible for registration, as a Dietitian by the Dietitians Registration Board at CORU. · Have 3 years full time (or an aggregate of 3 years full time) post qualification dietetic experience. · Candidates must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office. · Provide proof of Statutory Registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU before a contract of employment can be issued. Annual Registration · On appointment practitioners must maintain annual registration on the Dietitians Register maintained by the Dietitians Registration Board at CORU. · Practitioners confirm annual registration with CORU to Enable Ireland. Desirable Criteria: · Postgraduate experience of working with children with disabilities (in a community based setting). · Postgraduate paediatric dietetic experience. · INDI membership. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click on the Employee Benefits link below: https://www.enableireland.ie/about-us/careers/employee-benefits What now? To apply, please download the job description and person specification from below for your information and complete the application form. For queries relating to the post, please contact Alexandra Swift by email at HRSandymount@enableireland.ie For technical support with Rezoomo, please use the chat feature located on the bottom right of the screen. Closing date for applications: 28th November 2024 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. Enable Ireland is an equal opportunities employer. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy

15 days agoFull-timePart-time

Receptionist

RandoxRoi, Sandyford, Dublin

Receptionist – Sandyford, Dublin (Job Code: 24/RCSD) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an opportunity for a Receptionist within our Randox Health clinic in Sandyford, Dublin. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced background check: Garda Vetting. What does the Randox Health team do? At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. . Location: Unit D/E, 21 Time Place, Corrig Road, Sandyford Business Park, Dublin 18, D18 R89T. Contract Offered: Full time, Permanent. Working Hours / Shifts: 08.20 to 17.00, 5 days per week, between Monday and Saturday. Main Responsibilities  - Represent Randox Health as first point of contact for clients and professional stakeholders. - Providing continuity of Care by Co-ordinating all appointments and investigations (internal and external). - Ensuring all results are available for scheduled appointments. - Ensuring that all payments are received and follow up non-payments. - Operation of the company switchboard to receive, transfer, and or connect a high volume of calls and maintain a rapid response rate according to agreed standards. - Log all incoming calls and where required information on calls maintaining detailed and accurate records in PIS system. This also covers clients, visitors or email enquiries. - Perform reception duties in an efficient, professional and courteous manner, including but not limited to welcoming clients, checking them in for appointments, ensuring they are comfortable in clinic, providing refreshments pre/post appointment. - Liaise and follow-up with Professional Partners, Randox Associates (GP, Consultants) and nursing staff as required. - The operation of the company Patient Information System (PIS), updating all calls, client details and enquiries, appointments, bookings, sales. - Good interpersonal skills. - Ability to demonstrate a high level of customer service and committed to understanding and meeting the unique needs of RH Clients. - Excellent IT skills to manage software systems in place for Randox Health appointments Essential criteria: - High level of IT literacy. - Flexibility with working hours, inclusive of evenings and weekends. - Excellent customer service skills. - Excellent verbal and written communication skills - Professional telephone etiquette and manner - Excellent problem-solving skills - Valid right to work in Ireland Desirable criteria: ​​​​​​​ - Experience in a private healthcare setting. - Proficiency in the use of Microsoft packages. - Sales / Retail experience. - Previous reception experience

19 days agoFull-timePermanent

Team Member

Costa CoffeeDublin

Costa Coffee requires a fully flexible Team Member for our store in Blanchardstown. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

23 days agoPart-timePermanent

Team Member

Costa Coffee11, Dublin

Costa Coffee requires a Team Member for our store in Clearwater. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

23 days agoPart-timePermanent

Team Member

Costa CoffeeDublin

Costa Coffee requires a Team Member for our store in Main Road Tallaght At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

24 days agoPart-timePermanent

Team Member

Costa CoffeeDublin

Costa Coffee requires a Team Member for our store in Kylemore. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

25 days agoPart-timePermanent

Team Member

Costa Coffee22, Dublin

Costa Coffee requires a Team Member for our store in Fonthill. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

26 days agoPart-timePermanent
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