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JOB SUMMARY Family Carers Ireland (FCI) is currently recruiting a Research Officer (Caring Employers Programme) reporting to the Marketing Manager. The Research Officer for the Caring Employers Programme will assist in the development, management and implementation of the Caring Employers project for Family Carers Ireland (FCI), as funded by Dormant Accounts. The programme is an innovative initiative that aims to support family carers who juggle paid employment outside the home alongside a family caring role in the home. Caring Employers seeks to work with companies to provide practical supports for their employees who are family carers with the key objective of keeping family carers working and it uses research methods to ascertain and analyse the needs of employees who are carers. This exciting new role will involve identifying and recruiting new member targets and opportunities, as well as a rigorous approach to research, involving conducting and disseminating surveys, focus group facilitation, analysis of data, report creation and delivery as well as fielding intensive carer-related cases to the wider Carer Supports Team within FCI. The successful candidate will have a proven track record in engaging key stakeholders in cross-organisational activities and will be an excellent relationship manager, ideally with experience of conducting research. ROLE CRITERIA The successful candidate should possess the following criteria: • A degree in Research is preferable, but a degree in the following subjects may also be particularly useful: o Marketing o Business o Communications o A range of disciplines, such as health, psychology, or sociology, with an emphasis on research methods. • Minimum 3 years’ post-graduate experience in a professional environment is essential. Family carers welcome to apply. • Experience in copywriting and design a bonus. • Understand, support and drive the vision and mission of Family Carers Ireland; • Encourage team working and effective communication with colleagues; • Ability to prioritise tasks and work within a dynamic environment; • Have an excellent eye for detail; • Demonstrate practical experience in data collection and survey administration, data entry, interviewing and conducting focus groups, in a university, clinical or other organisational setting; • Awareness in digital media techniques; • Excellent IT skills- mainly MS Word, Excel, Outlook, PowerPoint, CRM, etc. and experience of using survey platforms such as Survey Monkey; • Experience and confidence using virtual technologies such as 3CX, Zoom, Teams and videoconferencing platforms; • Proven networking skills; • Flexibility in attitude and approach to the job; • A strong work ethic; • Influencing, negotiation and facilitation skills; Terms & Conditions: Fixed term contract up to 31st December 2026, 18.5 hours per week. The role will be based at Family Carers Ireland, Kingswood, Dublin on a hybrid model. The remuneration for this role includes an annual salary of €16,790 and access to a defined contribution pension scheme. The annual leave entitlement for this role is 13 days per year. We recommend prospective candidates to contact us on the email address below for a copy of the full job description or details regarding the terms and conditions of the role if they wish. Application Process - Applicants are invited to submit their up-to date CV and cover letter demonstrating how they meet the above criteria to recruitment@familycarers.ie no later than Friday 4th April 2025. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Care Admin
What is the opportunity ? This position is well suited to an individual looking to further their career in financial services and gain experience in a growing and encouraging workplace. There is an opportunity to work directly with a real variety of people from Customers, Brokers, Financial Advisors and other teams within New Ireland In this role you will
Procurement Compliance Coordinator
About Us At Tourism Ireland, we market the island of Ireland overseas. We take pride in connecting millions of visitors each year to all the island has to offer. Tourism is an industry supporting over 300,000 jobs across the island of Ireland and it thereby contributes meaningfully to economies and communities. We partner with sister agencies, airlines, ferry companies, accommodation providers, visitor attractions and others to grow the value of tourism, and to provide visitors with an inspiring and unique experience. Set up under the auspices of the Good Friday Agreement, Tourism Ireland plays an important role as a North South body for a key industry on the island of Ireland, serving both Northern Ireland and Ireland. Role To support Tourism Ireland’s Procurement Officer and ICT Corporate Compliance Manager, in the areas of Procurement Compliance including associated GDPR Compliance. The objective is to help ensure that the organisation is compliant and meets its obligations under these areas. The Duties - Key Responsibilites & Accountabilities Works alongside the Procurement Officer and the ICT Corporate Compliance Manager to ensure compliance across the organisation. Builds relationships with Departments and market teams to ensure compliance with GDPR and Procurement policy and procedures. Organises and maintains data in the Contracts Register including data entry and uploading of contracts and SLAs; and liaises with Departments and Market office colleagues in relation to contract monitoring plus other related administrative duties as required. Under the guidance of the Procurement Officer and the ICT Corporate Compliance Manager reviews and updates policy manuals and template documentation on a quarterly basis. Interacts with Departments and Market office colleagues to review contract spend on a quarterly basis to ensure compliance and highlight any contracts that need attention. Works with the ICT Corporate Compliance Manager to ensure GDPR evaluation is included for all tenders where there is personal data processing and correct data processing agreements are in place with all suppliers where relevant and recorded for audit purposes. Co-ordinates Tender Evaluation processes including the issue of Conflict-of-Interest forms; organisation of panel sessions, review and issue of notifications to bidders, collation of signed evidence for audit trail. Monitors the Level 1 and Level 2 procurement request form responses and reaches out to staff to assist with procurements at these levels providing correct documentation and advising on correct procedure. Works with the ICT Corporate Compliance Manager and their team, to raise awareness of GDPR compliance during procurement and throughout the lifetime of contracts. Works with the Procurement Officer to advertise Level 3 & 4 Tenders on the eTenders portal including reviewing documentation in advance of publication, forwarding queries received to project teams, opening of tender submissions and downloading to and sharing via OneDrive. Works with the Procurement Officer to supply audit trail documentation in response to requests from internal and external auditors, including liaison with departments/market offices for below threshold procurements. Oversight of day-to-day administrative including responding to emails received to the Tender Response mailbox. Ensure adherence in your area of responsibility to the company’s GDPR compliance policies and procedures. Such other duties as the company may from time to time reasonably require. The Person The successful person will possess the following skills, experience and competencies: Essential Salary: EUR 40305- 55077 per annum
