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Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customer`s online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: • Previous experience as a delivery driver is desirable • Full clean driver`s licence is essential • Excellent organisational and time management skills • Excellent communication skills • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Deliver customer`s online/telephone shopping orders to different addresses in a specified region • Load, unload, prepare and operate a delivery vehicle • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: - 2 years` experience in a customer service facing role is desirable • Excellent communication skills • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • The ability to organise work, delegate responsibilities and support team members in the store. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace • Set the standard for other employees in relation to rotation, merchandising and facing off • Assist in the induction, training and development of employees • Deal with all customer queries efficiently, professionally and consistent with store policy • Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: • HACCP training is desirable but not necessary • Excellent communication skills • Previous customer service experience is an advantage • The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure • A passion for food and the ability to inspire shoppers. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Prepare customer orders across all fresh food areas i.e. make sandwiches and rolls, dish up hot food and slice meats using the store`s portion control measures • Cook, prepare and display the foods sold throughout the day • Ensure that the counter displays across all fresh food departments are to the highest standards at all times throughout the day • Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with customers • Deal with all customer queries efficiently, professionally and in line with store policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Warehouse Operative
Summary What you'll need • Comfortable with Manual Handling Equipment, such as an order picker forklift• A flexible can-do attitude• Preferably, experience within a warehouse environment• A good team player• Comfortable working in a fast peace environment What you'll receive What you’ll receiveThrough our salary system, we ensure pay equality across all positions at Lidl • €14.80 rising to €16.90 per hour after 3 years (supplementary pay outlined below)• 20 days holidays per annum pro rata• Company pension after 1 year• On-site parking• Genuine opportunities for career development• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development• Circle K and Private Health Insurance discounts available for all employees• Bike to Work Scheme• Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme• 3-week rosters available• Onsite canteen with complimentary tea and coffee and subsidized vending machines.• Mobile and broadband discounts with Three network• On site Gym with locker room and shower facilities Year 1 • Basic Rate €14.80 • €18.50 (Unsocial Hours) • €22.20 (Overtime/Sundays) • €29.60 (Bank Holiday) Year 2 • Basic Rate €15.35 • €19.19 (Unsocial Hours) • €23.03 (Overtime/Sundays) • €30.70 (Bank Holiday) Year 3 • Basic Rate €15.90 • €19.88 (Unsocial Hours) • €23.85 (Overtime/Sundays) • €31.80 (Bank Holiday) Year 4 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Executive Personal Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. The role of Executive Personal Assistant (PA) is a unique, diverse, and exciting position within a fast-paced, dynamic and market leading company. We are looking for a highly organised, passionate team player who has a proven track record working effectively with senior management. The successful candidate will be adept at developing strong working relationships with stakeholders across the business, have a strong business acumen and highly effective communication skills. This role requires the highest level of confidentiality and professionalism. The Executive PA reports to the Senior Project Manager – Board Projects What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
HR Administrator
Remuneration The salary scale for the post is: (as at 01/06/2024) €33,756, €35,867, €36,715, €38,856, €40,817, €42,533, €44,194, €46,435, €48,063, €49,702, €49,702, €49,702, €51,221, €51,221, €51,221, €52,776 Last two points on the scale are Long Service Increments requiring additional service of 3 years to progress to penultimate point and a further 3 years to progress to the final point Location of Post Blackberry Park, Dock Road, Limerick There is currently one permanent whole-time vacancy available in the above location. A panel may be formed as a result of this campaign for Grade IV, Human Resources from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Contact: Catherine Birkhead – Head of Human Resources Tel: 087 1855751 Email: catherine.birkhead@bocsi.ie Details of the Service The Brothers of Charity Services Ireland (BOCSI) provide a variety of services and supports to over 6,500 people with an intellectual disability or autism, and their families, throughout Counties Clare, Cork, Galway, Kerry, Kilkenny, Limerick, Roscommon, Tipperary, Wexford and Waterford. The supports, which include residential, respite, day, host families, home based, and multidisciplinary, are provided by nearly 6,000 staff with a variety of professional backgrounds and experience, and who are motivated in their work by the Ethos, Vision and Values of the Brothers of Charity Service. We work in partnership with local communities, state agencies and voluntary organisations to initiate and develop increasingly inclusive opportunities, for and with, the people who use the Brothers of Charity Services. The Brothers of Charity Services in Ireland is a learning organisation whose responses are based on best practice, and in full recognition of the right of each person to self-determine their life goals and wishes. Reporting Relationship The post holder will report to the HR Officer, Grade VI, or other nominated manager Purpose of the Post The post will provide a high level of administration and specialist support to management and staff across the BOCSI Limerick Services and will encompass HR Administration, query management, HR & absence reporting, Training & Development, Recruitment & Selection, and HR projects as they arise. Principal Duties & Responsibilities The position of Grade IV HR Administrator encompasses administrative responsibilities across the Human Resources function, which include the following: Administration · Act as the first point of contact to employees and managers for general HR queries · Ensure the efficient day-to-day administration of area of responsibility, working closely with other members of the HR team to ensure deadlines are maintained and information is shared · Reviewing and processing HR forms · Maintaining accurate employee records · Updating HR and employee databases · Coordinate HR mailboxes, responding to employee queries and maintaining regular communication with employees until queries are resolved or escalated · Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard to ensure quality and accuracy. · Support the wider HR team with the delivery of the HR training, including HR Induction to new starters · Interpret and apply understanding of BOCSI policies and practices, and other regulations to provide advice and guidance to staff and managers · Conduct HR audits to ensure accuracy of records and databases as directed · Support the wider HR team in HR related projects as directed · Regularly gather data and prepare reports on HR related metrics. Collate data for KPI’s returns (WTE, Starters and Leavers, Absence Reports). Assist in the analysis and presentation of data and HR Metrics · Ensure that archived records are accurate and readily available. · Maintain confidentiality of documentation, records, etc. · Work with managers to ensure the provision of a best practice HR service · Maximise the use of technology in ensuring work is completed to a high standard · Ensure line management is kept informed of issues · Organise and attend meetings as required · Take minutes at meetings and prepare for timely circulation · Support the recruitment team through the recruitment process and on-boarding of new staff- scheduling of interviews, compliance checks including Garda Vetting and reference checks etc. as required Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies · Ensure that people supported are treated with dignity and respect · Act on feedback from people supported /employees and report same to Line Manager Service Delivery and Improvement · Ensure HR operational processes and records are maintained to a high standard · Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service · Encourage and support staff through change processes Standards, Policies, Procedures and Legislation · Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met · Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR · Ensure consistent adherence to procedures within area of responsibility · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated BOCSI protocols for implementing and maintaining these standards as appropriate to the role · Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience (a) Eligible applicants will be those who on the closing date for the competition: Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 Or Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination. Or Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction. Or Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1 : Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post specific requirements · Proficient usage of Microsoft Office applications (to include MS Excel) · Proven ability to collect and interpret data for processing · Demonstrated customer service experience with proven ability to deliver highest standard of service. Skills, competencies and/or knowledge Professional Knowledge & Experience · General knowledge of the Brothers of Charity Services Ireland · General knowledge of HR function · Demonstrate the ability to work in line with relevant policies and procedures, demonstrating knowledge and understanding of Irish Employment Legislation pertaining to Employment Terms and Conditions and Statutory Leave · Excellent MS Office skills to include, Word, Excel and PowerPoint · Knowledge and experience of using an email system effectively e.g. Outlook, · Demonstrates knowledge and experience relevant to the role as per the duties & responsibilities, eligibility criteria and post specific requirements of the role Planning and Managing Resources · Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met · Sets realistic goals and time-scales, taking account of potential problems and competing priorities · Devotes time and energy to the most important task at any given time Commitment to a Quality Service · Work with line managers to ensure the provision of a best practice HR service · Demonstrate a commitment to providing a quality service · Demonstrate awareness and appreciation of the service user and has strong customer service skills · Embraces the change agenda; demonstrates flexibility, initiative and adaptability in a changing work environment Evaluating Information, Problem Solving & Decision Making · Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions · Makes decisions and solves problems in a timely manner before they accumulate · Gathers information from enough sources and other people to make well founded decisions / solve problems Team working · The ability to work well as part of a wider HR services team. · Demonstrate the ability to work on own initiative as well as part of a team · Contributes to a positive team spirit · Demonstrates a willingness to become involved and help team members if they are under pressure Communication & Interpersonal Skills · Excellent communication and interpersonal skills in order to deal effectively with a wide range of internal and external stakeholders · The ability to provide advice and support to managers in the interpretation and application of BOCSI policies and procedures · Effective communication skills including the ability to present information in a clear and concise manner · Strong written communication skills · Strong interpersonal skills including the ability to build and maintain relationships with a variety of stakeholders; treats others with dignity and respect Campaign Specific Selection Process Ranking / Shortlisting/ Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Tenure The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. Remuneration The salary scale for the post is: (as at 01/06/2024) €33,756, €35,867, €36,715, €38,856, €40,817, €42,533, €44,194, €46,435, €48,063, €49,702, €49,702, €49,702, €51,221, €51,221, €51,221, €52,776 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the Brothers of Charity Ireland Services. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service, or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Brothers of Charity Services Ireland shall be subject to a probationary period of 9 months. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated employer protocols for implementing and maintaining these standards as appropriate to the role.
Sector Manager
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION JOIN OUR TEAM Working together we seek to create supports and to shape communities where the people we support are valued and equal citizens Are you an experienced manager interested in working with adults with intellectual disability including those with autism to be supported as inclusive members of their local communities? Applications are invited for the following Senior Role in our Cork Services SECTOR MANAGER ADULT SERVICES Ref: 44/2024 Permanent Full time post (35 hours per week) Cork Services The Role The Sector Manager works as part of the Region’s Senior Management Team to provide dynamic and progressive programme leadership and management through which the services in the assigned Sector can be maintained and further developed in Cork. This requires a personal commitment to the vision, mission and ethos of the Services which should be evident from consistency between words, actions and leadership style. Emphasis is placed on fostering a team-based approach that includes Persons Supported, their support network, staff, and the broader community. The successful candidate will ensure that the interests and voices of each Person Supported remain central to the delivery and development of services. The appointee is expected to have a high level of flexibility, and a willingness and ability to develop new approaches to their work. The Sector Manager manages several Area Managers and reports to the Director of Services for the operational management of assigned services. A key aspect of the role involves planning and developing services within the Region, in collaboration with other Sector Managers, Heads of Discipline, and Heads of Function, all working together to implement the Services Strategic Plan. The Post Holder is a member of Senior Management Team and is also a member of various functional and oversight committees linked with the Services Governance & Management structures Why work with us? Our staff work within a strong team framework. We understand the importance of supporting our managers, both personally and professionally, so that you can be fulfilled and happy in your work. We have a diverse range of benefits, supports, variety of locations and flexible working hours to help you thrive at work. We support personal and professional development to enable our managers to reach their full potential, ensuring they have the competence and confidence to perform at their best. More about the Role:- The Post Holder is Accountable to: Director of Service Southern Region or such other authorised person as the Employing Authority may designate* Annual leave : 30 days per annum Salary Scale: Grade VIII Scale as at 01/10/2024€79,847 to €96,305 (7 Point Scale) Informal enquiries to : Yvonne Cummins, Head of Human Resources Tel: +353 21 4556219; e-mail Yvonne.Cummins@bocsi.ie Closing date for all the applications is Sunday 10 November 2024 Interviews will take place on Thursday/Friday 14th & 15th November 2024 . Short listed candidates will be contacted by email For further information OR to apply for this post please visit our website https://careers.brothersofcharity.ie/ A panel may be formed from this competition from which future vacancies may be filled Applications should be made online using the ‘Apply’ Link Below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer
Occupational Therapist, Clinical Specialist, CDNT
Candidates must have at the latest date of application: 1. Statutory Registration, Professional Qualifications, Experience, etc (a) Candidates for appointment must: (i) Be registered, or be eligible for registration, on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU. AND (ii) Have five years full time (or equivalent) years post qualification clinical experience of which four years full time (or equivalent) must be consecutive in the required area of specialism. AND (iii) Demonstrate a proven record of clinical excellence. AND (iv) Professional Development and Practice Candidates must demonstrate evidence of continuing professional development relevant to the required area of specialism, in the form of post-graduate qualifications or relevant courses. AND Candidates must demonstrate achievement in the areas of clinical audit, quality improvement initiatives, practice development, teaching and research. AND (v) Have the requisite knowledge and ability (including a high standard of suitability, management, leadership and professional ability) for the proper discharge of the duties of the office. AND (vi) Provide proof of Statutory Registration on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU before a contract of employment can be issued. 2. Annual registration (i) On appointment practitioners must maintain annual registration on the Occupational Therapists Register maintained by the Occupational Therapists Registration Board at CORU AND (ii) Practitioners must confirm annual registration with CORU to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC).
Personal Assistants
Job Opportunity Personal Assistants 2 Specified Purpose 25 Hour Permanent Part Time Contracts Greystones Cheshire Services We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for. Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support. Have experience in supporting people with disabilities. Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us Flexibility in working hours. €15.91 - €18.49 per hour (based on experience). Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training. Free Parking. Benefit Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme. Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Closing Date: - 8th of November 2024 Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
