Weekend Manager

Main purpose of the role:
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:
• Minimum 1 years` experience in a customer service facing role
• Excellent communication skills
• Good knowledge of Microsoft Office (Excel, Word)
• Experience balancing cash/tills
• Highly driven with a strong work ethic
• An understanding of how to achieve KPIs and targets
• Commerciality and brand awareness
• Passion for grocery retail
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties:
• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the weekday management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working