Tour Leader

The role of a Back-Roads Touring Tour Leader

Our Tour Leaders play a pivotal role in ensuring the seamless operation of our tours, overseeing every detail and guiding the experience while working remote on the road.

This involves:

A genuine passion for Ireland- You should have a passion for learning and a drive to continuously grow and expand your knowledge.

Provide engaging, in-depth commentary on destinations, routes, experiences, local life, and everything seen along the way.

Oversee tour-related paperwork, manage expenditures, and ensure accurate completion of accounting and administrative tasks.

Lead exciting group activities and foster a vibrant, social atmosphere within the group.

Engage daily with various suppliers to ensure smooth tour operations.

Prioritise group safety and enjoyment, acting as the first point of contact in case of incidents or crises.

Embrace the significant responsibility of being directly accountable for the tour's successful execution.

What we look for in our Tour Leaders

Our Tour Leaders are the heartbeat of our brand and personify what we want to achieve as a business.

Our Tour Leaders:

Bring in-depth local knowledge of the destinations where you would lead tours, combined with a genuine passion for the places and cultures we explore.

Prioritise safety every day to ensure smooth and secure experiences for our guests.#

Are highly organised with the ability to plan ahead and anticipate needs.

Possess exceptional problem-solving skills to handle diverse and sometimes challenging situations.

Embrace challenges with enthusiasm, knowing that every day on the job brings new and exciting experiences.

Exhibit a positive attitude and maintain a professional demeanour in all interactions.

Demonstrate excellent customer service and strong interpersonal skills, making every guest feel valued.

Effectively manage customer expectations, ensuring satisfaction at every step of the journey.

Thrive both independently and as part of a team, working closely with drivers, local suppliers, guides, and our Operations Team to contribute to the bigger picture.

Proficiency in the local language is highly recommended, though fluency isn't always required.

We welcome applications from all backgrounds, particularly those with previous experience as a Tour Leader or transferable skills that align with what we expect from our Tour Leaders on the road.

Eligibility

To join Back-Roads Touring, you must be eligible to work in the destinations we visit.

This may include:

A UK and/or European Passport;

UK Right of Abode/Residency; or

UK Ancestry or other Working Visa

Requirements

To apply, you must have the following:

Availability from April until September (which are our busiest months)

Tour Leading experience (advantageous but not essential)

Confidence in public speaking

Familiarity with Microsoft Excel & SharePoint (preferred)

Benefits of Being a Back-Roads Tour Leader

Share your passion for travel and culture with enthusiastic guests.

Create unforgettable, life-changing experiences for customers.

Be part of an award-winning On-Road team of travel experts.

Deliver premium, high-end tour experiences on the road.

Enjoy a competitive salary along with an excellent expense package.

Immerse yourself in local accommodations, meals, and experiences alongside customers.

Benefit from mentorship by experienced Tour Leaders and support from our Operations Team.

Receive comprehensive training, including On-Road practice, city tours, and interactive classroom sessions.

Global Touring Values

Our values aren’t just words on a page. They’re the backbone; the steering wheel; the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient combines to achieve the rich consistency fueling the soul of Global Touring.

Stay Curious

We are natural born explorers. Our people question old solutions, apply alternative thinking and embrace being challenged in the search for outcomes. We’re excited by the journey on and off the road – expanding our knowledge, adapting to feedback and questioning the status quo. Value ideas over hierarchy. Have the courage to take risks. Don’t let perfection prevent growth.

Choose Transparency

We take the right way, not the easy way. We’re straight up even through the toughest conversations; tackling challenges head-on and with integrity. Honour commitments. Communicate with clarity. And build relationships based on mutual respect. Forget hidden agendas, we treat everyone fairly – despite a preference for instant coffee.

Don’t pass the buck

If we do it, we do it well. We are empowered to make decisions based on data and experience – holding each other accountable along the way. Spare the excuses. Be fearless in the pursuit of results. And take responsibility – even when no one’s looking. There will be bumps in the road; that’s ok. We own our mistakes and learn from the challenges as well as the successes.

Together we go further

Across oceans and office desks, it’s more than a love for travel that keeps us connected.

There are no silos here; we are each other’s toughest critics and loudest supporters – especially around the ping pong table. People with diverse backgrounds, different identities and varied experiences make our company exceptional. We embrace alternate perspectives, recognise each other’s strengths and champion collective genius.