Team Leader

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfil this.

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. 

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Is customer centric with a passion for driving excellence service.
• You will be able to demonstrate a good leadership skills
• Positive forward thinking approach.
• Is comfortable reviewing store performance data.
• Commercially minded.
• Is an engaging and enthusiastic team player.

About the Company

Welcome to cardactory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, cardfactory is really thriving.

That’s why we can offer job security and great career progression. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities.

As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, cardfactory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

What’s in it for you? 

• 25% staff discount 
• Mycardfactory – discounts on everything from holidays to shopping, to mobile phone contracts
• 30 day’s holiday, including bank holidays
• Group Life Assurance (subject to eligibility)
• Employee Assistance Programme
• Workplace Pension
• Loyalty awards (length of service awards)
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content

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