Switchboard Telephonist

Switchboard Telephonist – Grade III

Purpose of the Role:

The purpose of this post is to provide Telephonist services to the hospital’s Switchboard / Main Reception and to carry out Post Room duties.

Essential Criteria:

· Have achieved Leaving Certificate or QQI level 5 or equivalent qualification.

· Experience of working in a busy customer/patient service environment.

· Must be available to work a variety of shift patterns including weekends, evenings, nights (Including Public Holidays) The Switchboard Department operates 24/7, 365 days a year within a hospital environment. You must be flexible.

· Experience with Microsoft package, i.e. Outlook and Excel etc.

· Experience of working within a fast paced and busy environment

· Experience of working in a busy customer/patient service environment.

How to Apply and Informal Enquiries:

* Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter.

The closing date for submissions of CV’s and cover letter is 25 November 2024 by 5 pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

For informal enquiries for this specialty/department for Crumlin, please contact Senior Switch Supervisor at loveth.owhor@childrenshealthireland.ie

For informal enquiries for this specialty/department for Temple Street, please contact Switch Manager at eugene.lyons@childrenshealthireland.ie

For other queries relating to this recruitment process, please contact recruitment@childrenshealthireland.ie