Support, International Publicity

Fáilte IrelandDublin€41,728 - €62,278 per yearFull-timePart-time

Role 1: Permanent, full-time 

Role 2: Temporary, Specified Purpose, part-time (0.80 FTE – 28 hours per week)

* The specified purpose of this contract is to cover a career break (approximate end date May 2027) 

Location: Blended work model with office location in Dublin 1

Salary: €41,728 - €62,278 * (pro-rata)

*This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role

Job Purpose 

 To support the delivery of publicity by providing comprehensive administrative support within the Marketing Communications team and in particular in supporting the delivery of international media visits to Ireland.

Job Description 

Primary Objectives/Key Responsibilities 

Publicity Support 

  • Media Trip Coordination: Design and manage logistics for media trip itineraries. 

  • Itinerary Booking: Arrange itineraries via email, telephone, etc. 

  • Expenditure tracking: Assist with the tracking of expenditure, including audit backups, securing best rates, raising purchase orders, and completing expenditure sheets. 

  • Financial Reconciliation: Complete monthly credit card and budget reconciliation, and report on costs and results. 

  • Supplier Management: Source suppliers as needed, set up new vendors and maintain relationships with existing suppliers. 

Administrative Support 

  • Reporting: Assist in drafting quarterly reports on publicity activities for leadership and programme teams as required. 

  • CRM and Database Updates: Ensure timely upload of relevant information to Fáilte Ireland’s CRM system and maintain a database of hosted media. 

  • Meeting Logistics: Provide logistics support for meetings. Record, produce, and distribute minutes of meetings, follow up on actions, and record outcomes.

  • Programme Liaison: Collaborate with regional programme teams on itinerary suggestions and regional priorities. 

  • Relationship Management: Engage regularly and arrange meetings with sister agencies, external partners, and third-party providers, as required. 

Carry out all other duties as required and participate as a full member of the International Publicity team by supporting different work projects, as required, from time to time 

This role sometimes requires travel, with attendance at a number of national and regional locations / sites on an annual basis 

This role will sometimes require working unsocial hours including bank holidays with regular attendance at Dublin-based divisional and project meetings. 

The flexibility to travel domestically, and, on occasion, internationally is sometimes an element of this role. 

Person Specification 

Essential Criteria 

  • Communication Skills: Strong written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders. 

  • Problem-Solving Skills: Ability to handle unexpected challenges and find effective solutions. 

  • Team Player: Strong interpersonal skills and the ability to work collaboratively within a team. 

  • Time Management: Excellent time management skills, with the ability to prioritise tasks and meet deadlines. 

In order to be eligible to apply for this role you must have / demonstrate in your application form the following

  • Proven Experience: Minimum of 2 years’ experience in a similar administrative or support role, preferably within a publicity, marketing or communications environment. 

  • Itinerary creation: Experience in organising and managing itineraries, events, and/or similar projects. 

  • Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams) and familiarity with CRM systems. 

Qualifications/Mandatory Training 

  • A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential 

Desirable Criteria

  • Industry Knowledge: Familiarity with the Irish tourism and hospitality industry. 

  • Supplier Management: Experience dealing with suppliers within the hospitality industry. 

Key Competencies 
  • Managing Relationships 

  • Planning and Managing Work 

  • Teamwork 

  • Leveraging Technology 

Selection Process 

Shortlisting will be based on applications and the selection process may involve two competency-based interviews. A panel of successful candidates may be formed following the selection process. 

Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.

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