Store Manager

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.

We are currently recruiting for a ixed Term Store Manager in our Tralee Store.

The Store Manager is a leader who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service.

What you will do:

· Operational Store Excellence - Drive operational excellence in your store by ensuring adherence to store processes andguidelines within the framework of the Corporate Centre Standards. Utilise operational store analytics to optimize efficiency, streamline processes, and drive informed decision-making for enhanced store performance.

· Operational Store Analytics –Exceed company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance.

· Leadership - Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning, ensuring every team member thrives and contributes to our shared success.

· Merchandise and Inventory - Curate an enticing shopping experience with impeccable availability, planogram implementation and ensuring accurate inventory management.

· Customer Engagement - Driving customer engagement through exemplary service, while ensuring the entire team upholds the standard.

· Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.

What you will bring:

· Proven successful experience as a retail Store Manager

· Proven track record in achieving KPI’s

· Powerful leadership skills and business acumen

· Strong customer service and organisational skills

· Excellent communication and interpersonal skills

What we offer:

· Competitive Salary

· Certified with GREAT PLACE TO WORK

· Store Manager KPI based bonus

· Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon

· Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave

· Refer a friend scheme

· Advancement Opportunities –At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.

· Community-A chance to work in an environment where employees and customers share the same passion for animals

· Educational Opportunities -you will get great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to be able to motivate/engage your store team and take your career to the next level.

· Annual leave - starting at 21 days and rising to 23 days at year 6.

· We are closed Easter Sunday, St.Stephen’s day and Christmas Day

· Cycle to work Scheme

· Free Uniform