Staff Officer

Overall role and context: The role is focused on: • supporting the examination lifecycle processes of students with particular responsibility for exams and awards processes • working closely with the Academic Administration and Student Affairs Manager in organising Conferring ceremonies for Carlow, Wicklow and Wexford Campuses • reviewing data in the system in order to ensure efficiency of processes and outputs in the Examinations area • working with stakeholders to ensure streamlined, common practices in the Examinations area that deliver an optimal experience for both staff and students

Principal duties and responsibilities: • Assist the Exams team and the senior grade in the Exams office on all operational matters relevant to examinations at busy times • Update student accounts in Banner with relevant data in respect of repeat exam entries, deferrals and fees associated with this data • Assist in running exams processes and prioritise creation of Broadsheets in advance of exam boards for all Faculties • Ensure the integrity of all broadsheets so results can be officially ratified by Academic Council, liasing with the Registrars Office and all Faculty Offices • Work closely with the Head of Academic Administration and Student Affairs in relation to awards and conferring ceremonies for Carlow, Wicklow and Wexford Campuses. Liaise with all relevant University departments and colleagues in Waterford Campus in order to ensure smooth planning, organising and running of ceremonies across all campuses • Liaise with external companies for Conferring, including printers, caterers, gowning, photography etc. Sharing ceremony schedule and graduate numbers to ensure enough supplies available on the day, sourcing quotes and completing requistions, reviewing website information to ensure correct information is published, while adhering to strict GDPR and confidentiality regulations • Prioritise creation and replacement of parchments for graduates, and special purpose awards throughout the academic year for all Faculties • Updating student records in Banner after parchments are produced for full time and part time students in preparation for conferring • Work with Student Information Systems and other departments to ensure integrity of data on Banner for all graduates of each academic year • Support integration of Lifelong Learning and full time processes where relevant • Carry out any other duties as designated by Head of Academic Administration and Student Affairs Person specification – Qualifications, Knowledge, Experience & Skills: Qualifications • have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise • have a relevant Honours degree Experience, skills and knowledge • Knowledge and understanding of the Banner Student Records System • Experience of gathering, analysing and summarising information from a variety of sources to inform decision-making • Skilled in Microsoft office and other software packages that may be used for gathering, collating and reporting on data • Ability to organise workload and prioritise appropriately to meet deadlines with limited supervision • Ability to develop effective working relationships with staff from a broad range of disciplines both academic and professional services • Experience of working in a Higher Education environment • Previous Higher Education Examinations experience Personal Attributes • Highly organised with the ability to manage multiple priorities • Ability to work with a high degree of initiative, prioritising and planning workload to deliver to targets • Strong analytical problem-solving skills, able to recommend practical and workable solutions • Able to interrogate and interpret data sets to provide insights, draw conclusions and make recommendations • Excellent interpersonal skills, which enable effective engagement and collaboration with colleagues and stakeholders • Able to communicate clearly and effectively verbally and in writing with stakeholders at all levels • Ability to handle sensitive and confidential information appropriately Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. Salary: Staff Officer Grade V Salary Scale: €50,207 - €60,050 Annual Leave: 25 days. Annual Leave will be in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time