Spa Receptionist

Who We Are

The Maryborough Hotel offers luxury four star accommodation just minutes from Cork City Centre and Cork Airport. The hotel is also just a 30 minute drive from Kinsale, starting point for The Wild Atlantic Way.

Description

We are now recruiting for Receptionist for our Award Winning Spa. The ideal candidate is a well organised, people person who constantly strives to exceed the guests expectation. Attention to detail and a passion for the wellness industry are a must. This role would be well suited to a therapist looking to change direction in their career. It is a fantastic opportunity for a committed, ambitious professional to join our exciting and vibrant team. If you are interested please email your CV to toni@maryborough.ie

Primary Duties

• Greet guests and answer any queries with accuracy and courtesy
• Schedule appointments in the spa's booking system with excellent attention to detail
• Answer phone calls, voicemail and emails in a timely and professional manner
• Provide exceptional customer service at all times
• Process payments
• Responsible for opening and closing of the Spa
• Maintain a courteous and respectful work environment
• Maintain a high standard of appearance and personal hygiene
• Be aware of all treatments and any promotions on offer at any given time

Requirements

• CIBTAC, CIDESCO or ITEC qualification, 1 year experience in a spa environment, ESPA training are all an advantage but not essential

• 1 year experience in a front of house role is desired

• This role includes weekend work. 3-4 days per week. The shifts can include 8.30am-5pm and 12.30pm-9pm shifts.

Benefits

• Competitive salary
• Discounts
• Training and development opportunities
• Free staff parking
• Room discounts for family and friends.